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Hyatt Place Germantown

3.0 of 5 9161 Winchester Road, Germantown, TN 38138
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Certificate of Excellence 2014
Hyatt Place Germantown
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Hyatt Place Germantown
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vicksburg MS
Top Contributor
195 reviews 195 reviews
24 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We customarily stay in the east Memphis area around Poplar and I-240, but on this trip decided to stay in Germantown at the Hyatt Place. If you are going to be spending a majority of your time in either Germantown or Collierville, this place makes a lot of sense: it is very near to both Hwy 385 and Poplar Avenue,... More 

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United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 20, 2014

Having spent a handful of nights here in November I have to say the service and quality of this hotel was exceptional - it was the cheapest hotel in my itinerary and yet easily the best of the trip. They took in packages, kept breakfast well topped up and were timely with everything I needed them for. Me new go... More 

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Hong Kong, China
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

I'm here for a business meeting. I didn't get my international driving license here buy I can still go to anywhere within 2 miles by the free shutter bus provided by the hotel. It is close to Carriage Cross shopping mall and Wallmart. The staff are friendly and willing to help. We arrived at night and the frontdesk staff helped... More 

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12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Have stayed here twice becausey son lives in an apartment nearby. Front desk personnel alway friendly and helpful. Don't understand multi-function layout of reception area, but if it works for them ... Clean, crisp propert in growing area.

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McKinney, Texas, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2014 via mobile

Kudos to the Hyatt Place Germantown. My family and I stayed at the Hyatt Place while we were in town for a wedding. I was pleasantly surprised by the accommodations. We were allowed to check in about an hour early and check out a little later than normal when we left. The hotel is super clean, and the hotel staff... More 

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Conway, Arkansas
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2014

I stayed at Hyatt Place while attending a meeting in Memphis and enjoyed my stay very much. It was my first experience at this brand and I was impressed. The beds are very comfortable, the rooms are spacious (love the sectional sleeper sofa) and I found it to be very clean. The breakfast was plentiful, attractive and I loved the... More 

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2 reviews
4 of 5 stars Reviewed November 13, 2014

Clean, friendly with great beds and pillows. Rested well here. Breakfast is good, if this hotel had a real restaurant it would be top notch. Staff is over the top friendly, courteous and helpful. I will stay here again. 30 minutes from downtown.

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Charlottetown, Prince Edward Island, Canada
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2014

I stayed at the Hyatt Place from Sept. 30 - Oct. 6, and for the week I was there I felt like one of the family with the staff. All the staff were very personable, and when I had to make a correction to my bill, they were most accommodating. The rooms were quite spacious, free wifi, great shower and... More 

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Saint Charles, Missouri, United States
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 27, 2014

We visited this hotel from October 24th to October 26th, 2014 for our soccer tournament. Overall, this was an excellent hotel experience. The staff was very friendly at check in and helpful. The room was on the forth floor and very clean with a mini fridge, one bed, huge couch that turned into a futon, nice LG television which had... More 

Was this review helpful? Yes 1
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

I picked this hotel and overall the stay was fine. However the walls aren't sound proof, matter of fact they are pretty thin and let's just say you don't want to have to explain the monkey noises from the other room to your 8 year old kid. I mean super strange and super embarrassing to say the least. I guess... More 

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Additional Information about Hyatt Place Germantown

Address: 9161 Winchester Road, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Germantown 3*
Number of rooms: 127
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Also Known As:
Hyatt Place Germantown Hotel Germantown

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