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Hyatt Place Germantown

3.0 of 5 9161 Winchester Road, Germantown, TN 38138
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Certificate of Excellence 2014
Hyatt Place Germantown
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Hyatt Place Germantown
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145 reviews from our community

Traveler rating
    71
    58
    10
    3
    3
See reviews for
38
24
8
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kennett, Missouri
Top Contributor
224 reviews 224 reviews
46 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars NEW

The room was clean but hot. It stayed at 74 degrees even though I set the thermostat to 70. It was hot in the hallway. We stayed on the 2nd floor. The room was small but adequate for one night. It's an odd layout with one TV covering two parts of the room. I did like it that Hyatt made... More 

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Senior Contributor
39 reviews 39 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved the location, the room was clean. Free wi fi for my teenage boys. Wonderful breakfast. Would defenetly stay there again. Staff were very friendly and helpful. Loved it!! We love to stay at any of the Hyatt hotels

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Little Rock, Arkansas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I decided to spend our Valentine's Day weekend in Memphis and book our first time stay at the Hyatt Place Germantown. The staff was great. Check-in and out was easy. At first glance I was a bit disappointed. Some of the lobby chairs are in need of replacing...the leather was cracking and worn. Also, my overall expectation... More 

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Atlanta, Georgia
Contributor
20 reviews 20 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had 8 rooms at this location for a sporting event. The hotel location is in Germantown and within 2 miles of the soccer fields. The front desk staff had our room packs ready at check in and located the team primarily on one floor as we requested. The breakfast was adequate. There are numerous restaurant and shopping options within... More 

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North Canton, Ohio
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled to the Memphis area for a business trip, staying in early February 2015. This was my second stay at the Hyatt Place in Germantown. I'm not too easy to please, but nearly everything was outstanding here. Exceptionally friendly desk agents. Rooms are spacious and very clean. Quiet hotel. Very comfortable bed. Great flat panel TV with large variety... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I discovered this lovely hotel in 2012 while visiting the Memphis area. I love everything about this place. It is quiet and about half an hour from Memphis. The staff is always friendly and helpful and the prices are fantastic considering every room is a suite that functions for work and play. Complimentary breakfast is delicious and they have a... More 

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Vicksburg MS
Top Contributor
199 reviews 199 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 26, 2014

We customarily stay in the east Memphis area around Poplar and I-240, but on this trip decided to stay in Germantown at the Hyatt Place. If you are going to be spending a majority of your time in either Germantown or Collierville, this place makes a lot of sense: it is very near to both Hwy 385 and Poplar Avenue,... More 

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United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 20, 2014

Having spent a handful of nights here in November I have to say the service and quality of this hotel was exceptional - it was the cheapest hotel in my itinerary and yet easily the best of the trip. They took in packages, kept breakfast well topped up and were timely with everything I needed them for. Me new go... More 

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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

I'm here for a business meeting. I didn't get my international driving license here buy I can still go to anywhere within 2 miles by the free shutter bus provided by the hotel. It is close to Carriage Cross shopping mall and Wallmart. The staff are friendly and willing to help. We arrived at night and the frontdesk staff helped... More 

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Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Have stayed here twice becausey son lives in an apartment nearby. Front desk personnel alway friendly and helpful. Don't understand multi-function layout of reception area, but if it works for them ... Clean, crisp propert in growing area.

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Additional Information about Hyatt Place Germantown

Address: 9161 Winchester Road, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Germantown 3*
Number of rooms: 127
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Also Known As:
Hyatt Place Germantown Hotel Germantown

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