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Hyatt Place Germantown

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9161 Winchester Road, Germantown, TN 38138
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1 room 1 guest
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Hyatt Place Germantown
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195 Reviews from our TripAdvisor Community

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Traveler rating
    99
    69
    17
    5
    5
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61
31
12
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Memphis, United States
4 of 5 stars Reviewed 5 days ago NEW

Excellently located in a quiet part of the town with major supermarkets, good restaurants nearby. Easy access to major highways. Complimentary breakfast is good with gourmet varieties and all types of drinks from water to exotic tea and coffee. Hotel Workers very helpful and warm. Room arrangements very unique. Will always stay there when I am in town. Good job.

Review collected in partnership with Hyatt Hotels

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Garland, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed for the weekend, but the staff was so friendly! And the rooms were comfortable. Even though you could hear loud noise in hallways the rooms were so quiet and nice! Breakfast was okay maybe they should dry switching up a few items for variety.

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1 review
5 of 5 stars Reviewed 2 weeks ago

We always choose Hyatts when they are available when we travel. Everything was above our expectations. Super clean, comfortable, quiet. Great breakfast menu. Quick check in/out. Absolutely nothing to complain about!

Review collected in partnership with Hyatt Hotels

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Jackson, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hyatt Place Germantown is an average hotel for the money. The breakfast was excellent. Front Desk help and Maid service could improve as our room smelled of a smoker. Exercise room was good. Did not use the pool, but looked OK. This could be a great hotel with a little polish

Review collected in partnership with Hyatt Hotels

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Nashville
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a recent road trip. The staff at the hotel was friendly and helpful....best customer service I have experienced in a long time. I travel quite a bit, so this says a lot. The hotel seems to be fairly new, so was very nice and clean. The room we stayed in was spacious. They have a nice... More 

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Houston, Texas
2 reviews
5 of 5 stars Reviewed July 30, 2015

Stayed here on a road trip on the way to and from Notre Dame in Indiana. I have now stayed at all 3 Hyatt Place in Memphis area and I think this one is the nicest. Staff was very friendly and welcoming, great room, excellent outdoor pool area. Free Breakfast was very good, nice selection, well stocked. Grounds are nice,... More 

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Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 30, 2015

We were in town for just one night. The room was clean and the staff was friendly. The hotel is in a great location and there are plenty of places to find something to eat and stores. There is a Starbucks, Walmart and Sam's Club just a short drive away.

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Knoxville, Tennessee
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30 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 30, 2015

If you have a lot of business to be done in Downtown Memphis you may want to stay somehwhere closer to the city, but if you don't mind the driven then this is a great place to set up camp. The rooms are simple but clean and modern. The staff is helpful and the restaurant food is very quality for... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed July 30, 2015

Very comfortable, safe place to stay in the Memphis area. Super clean and easy to get to from the interstate. Hotel staff were friendly and helpful. Breakfast items were very good from the sliced fruit to the hot breakfast items offered.

Review collected in partnership with Hyatt Hotels

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 28, 2015

I enjoyed my stay here. The staff were very friendly. There was a problem with the refrigerator and the staff and manager were very cordial and worked everything out. My stay was wonderful. The pool area is kept clean and the Fitness Center is also clean. The room was clean. The breakfast was just wonderful! We noticed that other families... More 

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