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Hyatt Place Germantown

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9161 Winchester Road, Germantown, TN 38138
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Hyatt Place Germantown
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159 Reviews from our TripAdvisor Community

Traveler rating
    80
    60
    13
    3
    3
See reviews for
45
27
8
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. George, Utah
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here 2 nights. The hotel is located in a very quiet area of town. There is a convenient store next to it. The breakfast was great, plenty to choose from. The staff was great. The pool was nice, nothing fancy. The room was clean with a very spacious sitting room with a sofa, desk, mini fridge, and a... More 

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Glenville, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Had a three day stay. the first day we noticed that the dish in the shower was pulled off the tile and there was no place to put soap and shampoo. Told the desk, got a new room immediately. Rooms were very clean, the staff was super friendly, breakfast was abundant and delicious. Would definitely return to this hotel.

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Little Rock, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was not bad, however the lighting in bathroom was horrible. Don't think you will be able to use the free internet unless you are in the hallway. Hotel staff was nice with the exception of the security. Breakfast was good, but slow. Plan on a long breakfast because the food ran out and no plates or silverwear. It... More 

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Pigeon Forge
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Hyatt is in a great location. We felt safe and enjoyed the quiet. The room was beautiful, the beds were so comfortable, and the couch in the sitting area was wonderful! It was only 20 minutes away from Graceland and just down the road from many restaurants and shops. The staff was so nice and courteous. It was great!... More 

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Memphis / Germantown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room is attractive, clean and has the essentials, plus mini fridge but no microwave. There's food available onsite and nearby. It's reasonably quiet and I sleep well there. The included breakfast is excellent. The facility is nice. The area is nice. Our group used the conference room for a week and that was very good too. I did not... More 

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De Soto, Kansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

After a 5-hour trip from northwestern Arkansas, we were ready to crash. We chose a king suite, and appreciated the extra room. The bed and pillows were very comfortable & conducive to a good night's sleep. The internet connection was fast and reliable. I really liked the location -- lots of green space in front of the hotel, and far... More 

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Venice, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When we arrived, it was way ahead of schedule. Our rooms were not available, but the front desk were amazing. They took our bags into a backroom for storage, asked us what we liked to do, and brought the shuttle around to show us the town, the mall, and took us to lunch. Throughout our entire stay, everyone who worked... More 

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memphis/germantown, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

the modern look and accommodations of the rooms was very cool. rooms had any hookups you could need to use on the tv. the rooms just had a really cool and clean look. our rooms had a large fold out couch with a tv that swiveled so it could be seen from the couch or the bed. and I liked... More 

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Forest, Virginia
Top Contributor
90 reviews 90 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 27, 2015

I have stayed at this property twice. The rooms are nice, spacious and clean as you would expect at a Hyatt property. Gensee (I hope I haven't butchered her name too badly as I did not write it down) who has checked us in both times is awesome and very friendly & customer service oriented. My only real complaint with... More 

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Washington DC
Contributor
20 reviews 20 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

Hotel was very clean, service was excellent, room was quiet. Complimentary breakfast was nice, room coffee was good - enjoyed our stay! Would stay here again and recommend it to friends and family going to Germantown.

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