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Hyatt Place Germantown

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9161 Winchester Road, Germantown, TN 38138
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Hyatt Place Germantown
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Hyatt Place Germantown
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147 reviews from our community

Traveler rating
    73
    58
    10
    3
    3
See reviews for
40
24
8
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wildwood, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Nicely decorated establishment with very good hot free breakfast offerings. Bathroom had cool glass-door shower stall and sink outside door for convenience. Very clean hotel. Staff very peasant. Highly recommended.

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Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked recently on a stop-over trip through Memphis. We have three young children. The room was lovely and very clean. The couch was perfect for the oldest. Breakfast was very filling and the staff was helpful.

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Kennett, Missouri
Top Contributor
224 reviews 224 reviews
46 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean but hot. It stayed at 74 degrees even though I set the thermostat to 70. It was hot in the hallway. We stayed on the 2nd floor. The room was small but adequate for one night. It's an odd layout with one TV covering two parts of the room. I did like it that Hyatt made... More 

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Senior Contributor
39 reviews 39 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Loved the location, the room was clean. Free wi fi for my teenage boys. Wonderful breakfast. Would defenetly stay there again. Staff were very friendly and helpful. Loved it!! We love to stay at any of the Hyatt hotels

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Little Rock, Arkansas
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 16, 2015

My husband and I decided to spend our Valentine's Day weekend in Memphis and book our first time stay at the Hyatt Place Germantown. The staff was great. Check-in and out was easy. At first glance I was a bit disappointed. Some of the lobby chairs are in need of replacing...the leather was cracking and worn. Also, my overall expectation... More 

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Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 11, 2015

I had 8 rooms at this location for a sporting event. The hotel location is in Germantown and within 2 miles of the soccer fields. The front desk staff had our room packs ready at check in and located the team primarily on one floor as we requested. The breakfast was adequate. There are numerous restaurant and shopping options within... More 

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North Canton, Ohio
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 11, 2015

I traveled to the Memphis area for a business trip, staying in early February 2015. This was my second stay at the Hyatt Place in Germantown. I'm not too easy to please, but nearly everything was outstanding here. Exceptionally friendly desk agents. Rooms are spacious and very clean. Quiet hotel. Very comfortable bed. Great flat panel TV with large variety... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed January 31, 2015

I discovered this lovely hotel in 2012 while visiting the Memphis area. I love everything about this place. It is quiet and about half an hour from Memphis. The staff is always friendly and helpful and the prices are fantastic considering every room is a suite that functions for work and play. Complimentary breakfast is delicious and they have a... More 

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Vicksburg MS
Top Contributor
205 reviews 205 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 26, 2014

We customarily stay in the east Memphis area around Poplar and I-240, but on this trip decided to stay in Germantown at the Hyatt Place. If you are going to be spending a majority of your time in either Germantown or Collierville, this place makes a lot of sense: it is very near to both Hwy 385 and Poplar Avenue,... More 

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United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed December 20, 2014

Having spent a handful of nights here in November I have to say the service and quality of this hotel was exceptional - it was the cheapest hotel in my itinerary and yet easily the best of the trip. They took in packages, kept breakfast well topped up and were timely with everything I needed them for. Me new go... More 

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