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Comfort Inn & Suites


7787 Wolf River Blvd., Germantown, TN 38138
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Best fare found from Minneapolis to Nashville: $208

Reviews you can trust

67% Do not recommend
3.0 of 5 stars 15 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
pense   1 contribution
michigan
Dec 5, 2009 | Trip type: Family New

The positive reviews must be friends or owners of the hotel, or just some poor souls not accustomed to good service. My family got sick because the rooms' filters were so disgusting. The pool is terrible and has all kinds of dings at the bottom which could easily cut someone's foot. The level of cleanliness in this place is SUB... more

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1 of 5 stars
arkansasfitzhughs   1 contribution
arkansas
Sep 13, 2009 | Trip type: Business
0/1 found this review helpful

I highly recommend that you stay away from this hotel. My families experience was aweful. There were also many other people complaining while we there for many different reasons. We had to switch rooms because of the muliple parties that were surrounding our room, we were up till 3:00am,.. during our switch the next day, my daughters cell phone was... more

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5 of 5 stars
alwaysthetraveler   1 contribution
TN
Jul 9, 2009 | Trip type: Business
1/1 found this review helpful

My colleagues and I had a fantastic stay at this hotel. The staff was nice and attentive, which makes me raise an eyebrow at some of the other reviews here. Maybe with the new renovations they also hired some great people? Speaking of the renovations! I LOVED my room--granite countertops, new carpets and bedding, and just...beauty everywhere! I had a... more

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4 of 5 stars
raikev   1 contribution
Chicago
Aug 12, 2008 | Trip type: Couples
1/2 found this review helpful

My fiance and I stayed at the hotel over the fourth of July for a wedding. The staff was very courteous (including calling me to let me know I had left my car keys at the front desk before I even got to my room), giving directions, and cleaning the room in a timely and excellent manner. The breakfast has... more

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1 of 5 stars
prizefromphilly   174 contributions
Philadelphia, Pennsylvania
Aug 11, 2008 | Trip type: Couples
1/2 found this review helpful

We stayed at this Comfort Inn on 7/25/08. I booked this hotel on choicehotels.com, without doing any specific research(HUGE MISTAKE). One of the reasons I did not research this place thoroughly was because I was booking via a Business Center in a lovely Embassy Suites in Arkansas and really did not have the time that I usually spend when booking,... more

Management response from
ComfortInnGermantown, Management

Dear Guest, We truly regret any and all problems that occurred during your stay. While we do not excuse any discomfort on your part, we feel that we should let you know that the hotel was in the middle of an ownership/management change and undergoing renovations under the new owners at the time of your stay. We apologize for all...

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5 of 5 stars
stevebert   1 contribution
Acton, MA
Aug 10, 2008 | Trip type: Solo travel

The room was clean, no noise, prompt housekeeping, free internet, and a good breakfast. It was a relief to stay somewhere convenient with no hassle or problems. more

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1 of 5 stars
siabniac   20 contributions
Tennessee
Aug 6, 2008 | Trip type: Business, Solo travel
1/2 found this review helpful

Wish I had checked TripAdvisor first. What an awful place! Worst Comfort Inn I've been in. Very poorly maintained. Halls had a tenement feel room was seedy despite what looked like fairly new carpet. Peeling wallpaper and mold in the bathroom topped things off. Do not waste your money! more

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5 of 5 stars
Zaranie   7 contributions
Oxford, MS
Jul 8, 2008 | Trip type: Family
1/2 found this review helpful

I had a great experience staying at this hotel. The staff was friendly and extremely helpful. Not only did the front desk staff and the cleaning lady's act in very courteous manner, but they were ready to answer any questions we had about the area. I was also impressed by the breakfast. In most hotels I have stayed in the... more

Never again
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1 of 5 stars
CSP08   1 contribution
Tennessee
Apr 5, 2008 | Trip type: Business
1/2 found this review helpful

I echo the comments about the very rude general manager - very rude to her staff in front of guests and very rude to guests themselves. The rooms were very dirty also. Problems with bill after leaving that the general manager did not want to fix. Save yourself the distress and find somewhere else to stay. more

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3 of 5 stars
amdphoto   54 contributions
Wright City, Missouri
May 7, 2007

We stayed here with a group from Warrenton, Missouri on a class trip. It was clean. The pool is a little small but adequate. The hot tub was hot. It says no pets allowed in the pool area but people were walking through the pool area with dogs during our stay. The breakfast is a good breakfast. Boiled eggs, biscuit... more

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Comfort Inn & Suites Also Known As

  • Comfort Inn Germantown
  • Germantown Comfort Inn
  • Comfort Inn Hotel
Address: 7787 Wolf River Blvd., Germantown, TN 38138