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Comfort Inn & Suites

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7787 Wolf River Blvd., Germantown, TN 38138
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Comfort Inn & Suites
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Troy, Tennessee
1 of 5 stars Reviewed 4 days ago NEW

Where do I start? About the only positive aspect of my stay at this hotel is that I didn't find any bugs in the bed. Mold around the air conditioning unit. Shower that didn't work. The woman at the front desk said to make it work you had to "wiggle" the spout on the faucet (not true), I tried everything.... More 

Was this review helpful? Yes 1
Collierville, Tennessee
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Birthday Party at a hotel, the King suite was small. Maybe two people would be comfortale in the living area, the bathroom was big, the bedroom was a good size. The pool was good , had fun in the pool.The room seemed clean, we did have a problem with the ice machine MOLD on the ice. The maid came by... More 

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New Orleans, Louisiana
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 24, 2015

Our room was perfect for us, very clean and comfortable with appropriate accommodations which worked out well. The bathroom was also clean and nice. Bed was comfortable and the room decorated nicely. Had a pool but no hot tub that we saw, but we didn't ask. Their breakfast room had lots of tables and chairs but we were glad there... More 

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Michigan Center, Michigan
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

The location was a beautiful area. Hotel was ok. Nothing spectacular just average. The front desk didn't wow me but was nice and professional. The room had a funny smell but because we were on a road trip and planned to stop at many hotels we had air freshness with us which helped.

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CISManager, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time to respond to our survey. We hope you stay with us again soon. Savita GM More 

Hanover
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 26, 2015

We stayed two nights here, and it was a good home base for our adventures in Memphis. It was clean and very quiet. We never heard our neighbors or people in the hallway. However the room was very small - actually quite cramped for two adults and two teens. The beds were also a bit hard. The breakfast was adequate,... More 

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Atlanta, Georgia
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 10, 2015

Great property and excellent staff. The location is in a very nice suburb of Memphis. Far enough for comfort, close enough to the city. Great shops and eating very close to hotel. The property is well maintained and the rooms updated. My only issue is the 'cheese-cloth' like towels. They should have been replaced a while ago. For everything to... More 

Was this review helpful? Yes 1
Kentucky
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed February 3, 2015

Recently, my husband and I spent a night in this hotel. The location was convenient to Campbell Clinic where my husband had an appt, and it was conveniently located to lots of restaurants and stores. The price was quite a bit less than other area hotels that we priced. However, the saying, "you get what you pay for," rings true... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

Extremely a good location for where we needed to go. Price wise, it was almost half the price of other hotels in the vicinity. <check in> We arrived really late but it was an easy and hassle free check in. Their website had the best deals compared to other sites. <room> Layout is weird. It felt like you were entering... More 

Was this review helpful? Yes 2
CISManager, Director of Sales at Comfort Inn & Suites, responded to this review

We would like to thank you for staying with us, here at the Comfort Inn & Suites Germantown Tn. Your review will help us to improve our guest stay here with us. Thank you Melani Ball Director of Sale More 

Saint Peters
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed October 21, 2014

Very very small rooms. Sink area is right next to the room door. Carpet needs updating. Wifi is useless, very slow. There is a sign is the lobby banning public consumption of alcohol. Pool is small and it was over chlorinated. There is no meeting space. The free breakfast was pretty bad, with eggs that resembled razor thin hockey pucks.... More 

Was this review helpful? Yes
CISManager, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Germantown hotels

Springville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 8, 2014

Stayed here last night. I booked this as had a surgical procedure today close by. We used to live in Memphis area and am very familiar with the Germantown area. This hotel is not what you would expect to find in Germantown. The carpet in our room was filthy with stains galore. One stain next to bed was red and... More 

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CISManager, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete Trip Advisor Survey and sharing your experience with the Comfort Inn & Suites Germantown. You indicated in your response that your most recent stay here with us at the Comfort Inn & Suites Germantown was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride... More 

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