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Comfort Inn & Suites

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7787 Wolf River Blvd., Germantown, TN 38138
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1 room 1 adult
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100 Reviews from our TripAdvisor Community

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New Albany, Mississippi
1 review
4 of 5 stars Reviewed December 31, 2015

Nicely Located in a very prime area of Germantown,TN. Staff was very friendly. Great Breakfast. Will stay here again. Hotels was not that old and the rooms were really nice and smelled fresh. Overall we enjoyed our stay.

Helpful?
Thank Sondra W
CISManager, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. We hope to see you again soon! More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2015 via mobile

I booked this hotel to come see my Aunt. When she advised me that she would have to work the days I was coming due to staff issues at her job I called to cancel the reservation. I called almost 3 weeks before the date of the reservation and spoke to an older woman who assured me everything was taken... More 

Helpful?
1 Thank Deana E
CISManager, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Ms Ethridge, As per our phone conversation, your reservation was booked through Expedia and has to be canceled through Expedia. We were informed by you when you called, that you had canceled through them two weeks prior to arrival. We do not cancel these types of reservations without contact from Expedia. Please contact Expedia and if they give you... More 

Travelers are raving about these Germantown hotels

Canada
1 review
5 of 5 stars Reviewed December 14, 2015

Hotel was very quite and comfortable, Customer service clerk was very polite and friendly. Rooms and washrooms were very clean beds are very comfortable. Breakfast display was great we enjoyed the hot breakfast and desk clerk help us with surroundings in the area. We will come back again. this was complete package.

Helpful?
Thank Roberto G
Level Contributor
3 reviews
1 of 5 stars Reviewed December 12, 2015 via mobile

This hotel is in a very nice area but the hotel is run down and has bed bugs. I got bit up so bad it left swollen red marks all over my body. It is now Dec.12 and I can still see the bite marks. I checked out immediately and went to the Holiday Inn Express where I know the... More 

Helpful?
Thank Croswell H
CISManager, Manager at Comfort Inn & Suites, responded to this review

Dear Croswell, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the problem you had on your recent visit. We take all of our guest complaints seriously. We inspected the room you were... More 

Barnstable, Massachusetts
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

After a very long day of driving we decided to treat ourselves to a hotel even though we were pulling a small camper. The desk folks were very nice and parking the camper out front was no problem. They gave us a coupon for the Texas Roadhouse across the street. The food was good but they wouldn't get high marks... More 

Helpful?
Thank GEllnG
CISManager, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to respond to our survey. We hope to have you stay with us again. Ruth More 

Bella Vista,AR
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 7, 2015

In all my travels I have not met a more cordial, welcoming host than Wayne. He was incredibly helpful and made us feel very welcome after arriving around 2am. After nice conversation and getting our room keys, he offered us a later check out due to the hour of hour arrival. We were very appreciative and settled in for the... More 

Helpful?
Thank Y2k7JK
Nashville, Tennessee, United States
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 25, 2015

Our room was very smelly, dark and small. The commode over flowed not long after I arrived. It was repaired. The smoke dectector was beeping outside our room but was fixed. We like the location a lot but we will not be staying at this hotel anymore

Helpful?
Thank Denise R
Montrose
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2015

Our room was smaller than some, but seemed very clean. There was a unrecognizable stench in the room, almost musty. The stairwell you had to walk in through also had a bad smell. If it wasn't for that everything else was great. Good breakfast! Safe feeling location.

Helpful?
1 Thank Michelle H
Miami, Florida
2 reviews
5 of 5 stars Reviewed July 29, 2015

Needed a place to stay outside Memphis, front desk was very caring and nice. The room was very clean and the breakfast was hot and fresh. I didn't have a problem with my visit. Nice and quiet place to stay.

Helpful?
Thank Bradley C
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed July 27, 2015

I was visiting memphis for 3 nights and stayed here. It was just so amazing welcome by the front desk with great smile. The room was just excellent and I really loved the placed. I definately recommend to stay here only if I come back. They have really great staff.The bed was so cozy and I slept like a baby.... More 

Helpful?
Thank charlie f
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