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All 8 Germantown hotels

Holiday Inn Express Hotel & Suites Memphis Germantown

2.5 of 5 Hotel   |   7784 Wolf Trail Cove, Germantown, TN 38138
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85%
Ranked #2 of 8 hotels in Germantown
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
redhead217 Overland Park, Kansas
  • Overview
  • Reviews (180)
  • Photos (29)
  • Amenities
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  • Room tips (28)
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180 people have reviewed this hotel

Traveler rating
    126
    28
    13
    5
    8
See reviews for
59
32
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Overland Park, Kansas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms are very nicely appointed, with awesome beds!. The pool and breakfast area are pretty standard for a Holiday Inn Express. We stayed here one night on our way through town, headed home from vacation. It was nice enough that I'd consider staying here for a longer time when I spend more time in Memphis. The only reason why... More

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Blackwood, New Jersey
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean and in a good location for my visit. This is very important to me. But, couple of little things that i found to be off putting... The breakfast lounge is very small and was crowded at the time of my visit. Also, the tv in the room was fixed to the dresser so it could not... More

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

From the friendliness of the hotel staff, desk clerks, housekeeping, maintenance and especially Express Breakfast personnel, to the cleanliness of the rooms outside curb appeal and trash and litter free parking lot. The express breakfast was awesome but the item I could not get enough of was the sausage gravy. It was fantastic. After managing hotels for over 20 years,... More

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

So... you enjoyed our sausage and gravy ? It's a favorite and always available for our honored guests. We have recently updated our breakfast Bar . Our guests will find many nutritious additions like Greek Yogurt , Turkey sausage, a blend of teas and an oatmeal bar. We will soon add a variety of other items for your pleasure. Thank... More

DeSoto, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was awesome. I truly enjoyed the breakfast because it was more than pork. The rooms -- well actually the entire hotel was immaculate. And I must say again, the entire staff, desk clerk, manager on duty, breakfast staff and cleaning staff, were awesome. WILL VISIT AGAIN!!!

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

All of your generous compliments have been shared with our loyal staff. The Housekeepers were especially delighted to know their hard work had been noticed and appreciated. Breakfast is my special area so I always look forward to those comments to see if I can do better. I am glad you enjoyed our new, nutritious selection. You said you would... More

Greenville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved the quiet, but central location. The rooms were clean,the beds comfortable. The staff was very friendly and helpful. The breakfast had a wide range to offer, and was very good. The breakfast "hostess" Michelle was friendly and welcoming to all. She was also helpful in regards to information about the area. She represented the tone of this hotel well.... More

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for taking the time to review our Hotel. All of your positive remarks are greatly appreciated. Our management team, Rick and Hemmy Patel, are the reason we shine. They set the tone for a delightful work environment . I believe this shows in the way we treat our guests and how they respond to us. We would love... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here for extended weekends twice in the past two months. The rooms were spacious, very clean and the air was adjustable (I like a cold room). The breakfast was delicious / best cinnamon rolls ever. For toppers the hostess seemed like family. I highly recommend this location

Was this review helpful? Yes 2
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

I don't know who enjoyed your stay more. Me or you! Conversation in the breakfast room sure was delightful and we appreciate your patronage and kind review. I have passed on your compliments to the staff especially Housekeeping. They take the job of keeping our hotel sparkling and fresh smelling seriously. It means a lot when someone not only notices... More

Orem, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I just had a trip to Memphis and needed a place to stay around 1 am. The staff here, Tony and La-Tricia, were GOD SENT. They held a room for me when I called and asked if they had any left. They only had one left and when I got there I was greeted with genuine hospitality. It was unlike... More

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

We were delighted to hear your stay with us was a memorable one. I have passed your compliments on to the staff especially Tony and Latricia. She tells me you are expecting a baby girl and we all are praying for an easy delivery and healthy baby. Please jot us a note when she arrives so we can oooh and... More

carthage
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

The rooms were very clean, beds comfortable and breakfast was good. The staff were nice and very helpful with direction and suggestions to attractions and restaurants. I like that this hotel uses bath & body work products

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Here, at Holiday Inn Express Germantown, we have a mission. To treat each guest as if they were our "only" one and to say yes whenever we possibly can. From your glowing review it seems that we have reached our goal. Thank you for taking the time to review our property. We appreciate your patronage and look forward to your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

My second time passing thru. Lovely area. Many food choices @ surrounding restaurants. Warm, friendly & inviting. Breakfast with Michelle is like visiting an old friend.:) I appreciate the healthy choices available now for healthy lifestyles

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

When we receive an amazing review like yours we know all our hard work is worth the effort. I am glad you enjoyed our new healthy breakfast choices. We have always had a great variety to choose from but now with our new additions there should be something delicious for everyone. Thank you for taking the time to review us.... More

Memphis, Tennessee
1 review
4 of 5 stars Reviewed May 31, 2014

Definitely a great place to stay! The hotel is very clean and the staff is more than willing to assist you! The breakfast in the morning is delicious and is made even better by Michelle, the hostess! I would recommend this place because it is very near to good shopping and great places to eat!

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for the amazing review of our property. I have passed on your compliments on cleanliness to our Housekeeping staff. It is because of their dedication and hard work that we are able to provide clean and sparkling rooms constantly. Please know that your loyalty is appreciated. Whenever you are in Germantown you have a home with us. Sincerely,... More

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Additional Information about Holiday Inn Express Hotel & Suites Memphis Germantown

Address: 7784 Wolf Trail Cove, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Memphis Germantown 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Memphis Germantown

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Germantown/Memphis area. Minutes from downtown Memphis, Tennessee, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Just 15 minutes from Memphis International Airport (MEM), We are 5 miles south from exit 16 (Wolfchase Mall) and I-40, in Germantown. We offer Southern hospitality at its finest. This Germantown/Memphis area hotel will help you maintain your exercise regimen with our fitness center, swim year round in our indoor heated pool or catch up on work in our business center. We are also within walking distance of many restaurants. Our event space and outstanding service makes Holiday Inn Express Germantown/Memphis Area your preferred place to meet. Our sales director coordinates every detail of your meeting, making us the favorite for wedding, conference, banquet or reunions. Businesses near hotel: AgriCenter, Methodist Hospital Germantown, Baptist Memorial East, Campbell Clinic, FedEX, First Mercantile, Germantown Park business complexAttractions near hotel: AgriCenter, Shelby Show Place Arena, Shelby Farms, Graceland, Wolfchase Mall, Saddle Creek Shopping Center Stay Smart at the The Holiday Inn Express & Suites-Germantown! ... more   less 
Number of rooms
72

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