We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Memphis Germantown

2.5 of 5 7784 Wolf Trail Cove, Germantown, TN 38138
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Memphis Germantown
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Memphis Germantown
Write a Review

212 reviews from our community

Traveler rating
    151
    33
    14
    5
    9
See reviews for
71
37
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (52)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (32)
All months
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is one of my regular locations. Service is always great, rooms clean, tasty breakfast, and they have a really nice walking / jogging path out back. The location is in one of the few really safe parts of the Memphis metro area, and that's always important.

Was this review helpful? Yes
Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have never stayed at a Motel as clean as this, absolutely spotless! Staff was very helpful and friendly. We had never stayed in this area and were in town for a funeral and the manager was very helpful in giving us directions to how to get to the church. The best breakfast area I have seen at a Holiday... More 

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for the generous comments in your review of our property. We have a motto here at Holiday Inn Express Germanton. Treat EVERY guest as if they were our only one and say YES whenever possible. It's not often that we say NO. I have read your compliments on our "spotless" facility with our Housekeepers. Their job is not... More 

Fostoria, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

We were a big group and had the best service!!! It was very clean and beautiful! Loved our room! Also had the best service for breakfast ever!!!! Everyone was very friendly and willing to help with anything!! Big TV and free wi-fi!!

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for taking the time to review our property. it is the goal of the entire staff to make sure you had a memorable experience with us. It appears from your kind review that we have reached our goal. Please know that your patronage is never taken for granted and we look forward to the opportunity of serving you... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2014

No complaints. ... clean and comfy! This hotel is very convenient to the mall and the interstate. Stayed two nights in a king room. Checked in easily, staff was polite, hotel was clean and modern. Used the workout area and it was relatively modern as well. Definitely would stay again!

Was this review helpful? Yes
Willie J, Front Office Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Rachael L, We just LOVE to hear that our guests had a pleasant stay with us and even more so when their coming back to us. We pride ourselves in producing an environment that is like home for all our traveling guests. We look forward to seeing you the next time your in Germantown, TN. Willie Jenkins Front Office... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed November 19, 2014

I travel frequently on business, so I've stayed in many hotels through the years. But last week I got outstanding customer service and wanted to tell everyone about it. I'd left a caffeine-free Diet Coke in my hotel fridge, but when I got back to my room after work I found it had frozen. So I went to the front... More 

Was this review helpful? Yes
Willie J, Front Office Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Esk313, I have been in the Hospitality Industry for over a decade and I understand the importance of the little things that matter most. I make it an everyday habit to ensure that I pay close attention to those things that some would say are inconsequential. Here at the Holiday Inn Express Germantown our Management Team share those same... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed November 15, 2014

I travel a lot for business and this is one of the nicest HI Expresses I have stayed. It is a bit hidden frm the main street. The rooms were very clean, extremely hospitable staff, quiet, and beds were more comfortable than home. I had the best 5 nights sleep than in a very long time. I highly recommend this... More 

Was this review helpful? Yes
Willie J, Front Office Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Kathy G, We are so Delighted! that you found our "Hidden Treasure". Our team works extremely hard to make sure that your stay is Top Notch! Whenever your are in Germantown our doors are always open and expect to be greeted and taken care of by one of our extraordinary staff. Thank You for making the Holiday Inn Express... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 12, 2014

As an ex-Memphian who travels to Memphis from time to time on business I can tell you that this is a very safe location. There's several classy restaurants a few miles away with some fast food outlets closer by. Stacy, the clerk on duty in the evenings is absolutely delightful. If you want a taste of southern hospitality, she's your... More 

Was this review helpful? Yes
Willie J, Front Office Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Britboy333, We are honored that you chose the Holiday Inn Express & Suites Germantown as your home away from home, we understand how difficult it can be to locate a hotel that provides comfort, a sense of security and great service. We are please that we where able to render those amenities to you. We will definitely look forward... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed November 10, 2014

Great place! We've stayed at this location more than once and never had a bad stay. The staff as whole is very welcoming and clearly put the comfort and needs of visitors first. Michelle--breakfast hospitality--is wonderful and super friendly. Breakfast itself is above average--a nice selection of options, all of them fresh, including pancakes. Highly recommended.

Was this review helpful? Yes
Willie J, Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear LB, We are elated that you chose our wonderful hotel for your accommodations, it is our ultimate goal to ensure that you have an exceptional visit with us and it seems we have succeeded in doing just that! We truly hope that your travels steer you in our direction again in the future. Willie Jenkins Guest Service Manager More 

Naples, Florida
1 review
5 of 5 stars Reviewed November 9, 2014

On our recent trip to Germantown a suburb of Memphis Rick and his staff were friendly and helpfull in filling any requests. He sent us to a great Italian restaurant and also to a fabulous Sushi restaurant called Sakura.

Was this review helpful? Yes
Willie J, Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Phil D, Not only are we excited that you had a great stay with us, we are even more pleased that you had an opportunity to experience some of our area restaurants. If you are in our area in the near future please make our hotel your Home Away From Home. Willie Jenkins Guest Service Manager More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

We were very pleased with this hotel. It was clean, modern and the staff was very friendly. The location was great -- we felt safe and it was especially quiet. It was convenient to lots of good dining and shopping, but a bit of a drive into Memphis.

Was this review helpful? Yes
Willie J, Front Office Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Elizabeth, We know that you had many options for accommodations in our area, so we are fortunate that our property was your hotel of choice. We are even more excited that our wonderful team was able to deliver a memorable stay for you. We look forward to having you stay with us again in the very near future. Willie... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Memphis Germantown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Memphis Germantown

Address: 7784 Wolf Trail Cove, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Memphis Germantown 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Expedia, Booking.com, Agoda, Travelocity, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Memphis Germantown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Memphis Germantown

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay