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All 8 Germantown hotels

Holiday Inn Express Hotel & Suites Memphis Germantown

2.5 of 5 Hotel   |   7784 Wolf Trail Cove, Germantown, TN 38138
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85%
Ranked #2 of 8 hotels in Germantown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
GlendaFinkley DeSoto, Texas
  • Reviews (177)
  • Photos (29)
  • Amenities
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  • Room tips (27)
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177 people have reviewed this hotel

Traveler rating
    125
    27
    12
    5
    8
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58
32
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
DeSoto, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel was awesome. I truly enjoyed the breakfast because it was more than pork. The rooms -- well actually the entire hotel was immaculate. And I must say again, the entire staff, desk clerk, manager on duty, breakfast staff and cleaning staff, were awesome. WILL VISIT AGAIN!!!

Was this review helpful? Yes
Greenville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved the quiet, but central location. The rooms were clean,the beds comfortable. The staff was very friendly and helpful. The breakfast had a wide range to offer, and was very good. The breakfast "hostess" Michelle was friendly and welcoming to all. She was also helpful in regards to information about the area. She represented the tone of this hotel well.... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here for extended weekends twice in the past two months. The rooms were spacious, very clean and the air was adjustable (I like a cold room). The breakfast was delicious / best cinnamon rolls ever. For toppers the hostess seemed like family. I highly recommend this location

Was this review helpful? Yes 2
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

I don't know who enjoyed your stay more. Me or you! Conversation in the breakfast room sure was delightful and we appreciate your patronage and kind review. I have passed on your compliments to the staff especially Housekeeping. They take the job of keeping our hotel sparkling and fresh smelling seriously. It means a lot when someone not only notices... More

Orem, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I just had a trip to Memphis and needed a place to stay around 1 am. The staff here, Tony and La-Tricia, were GOD SENT. They held a room for me when I called and asked if they had any left. They only had one left and when I got there I was greeted with genuine hospitality. It was unlike... More

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

We were delighted to hear your stay with us was a memorable one. I have passed your compliments on to the staff especially Tony and Latricia. She tells me you are expecting a baby girl and we all are praying for an easy delivery and healthy baby. Please jot us a note when she arrives so we can oooh and... More

carthage
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were very clean, beds comfortable and breakfast was good. The staff were nice and very helpful with direction and suggestions to attractions and restaurants. I like that this hotel uses bath & body work products

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Here, at Holiday Inn Express Germantown, we have a mission. To treat each guest as if they were our "only" one and to say yes whenever we possibly can. From your glowing review it seems that we have reached our goal. Thank you for taking the time to review our property. We appreciate your patronage and look forward to your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

My second time passing thru. Lovely area. Many food choices @ surrounding restaurants. Warm, friendly & inviting. Breakfast with Michelle is like visiting an old friend.:) I appreciate the healthy choices available now for healthy lifestyles

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

When we receive an amazing review like yours we know all our hard work is worth the effort. I am glad you enjoyed our new healthy breakfast choices. We have always had a great variety to choose from but now with our new additions there should be something delicious for everyone. Thank you for taking the time to review us.... More

Memphis, Tennessee
1 review
4 of 5 stars Reviewed May 31, 2014

Definitely a great place to stay! The hotel is very clean and the staff is more than willing to assist you! The breakfast in the morning is delicious and is made even better by Michelle, the hostess! I would recommend this place because it is very near to good shopping and great places to eat!

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for the amazing review of our property. I have passed on your compliments on cleanliness to our Housekeeping staff. It is because of their dedication and hard work that we are able to provide clean and sparkling rooms constantly. Please know that your loyalty is appreciated. Whenever you are in Germantown you have a home with us. Sincerely,... More

Mountain View, Arkansas
2 reviews
1 of 5 stars Reviewed May 26, 2014

My husband and I drove three hours to get to this hotel. We have stayed with them on more than one occasion but this one was different. I am a Platium member with over two million points. I have never had a reservation cancelled ever. My credit card was on file and ready to be charged. When we arrived we... More

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

I am so sorry to hear of the recent mix up in your reservation. It is our policy to try and get in touch with our guest when a card is declined. On rare occasions we are unable to reach them to advise them of the problem we have encountered. In that case the reservation would have been canceled. I... More

Germantown, Tennessee
1 review
5 of 5 stars Reviewed May 25, 2014 via mobile

Our guests stayed here for our son's graduation. They raved about how accommodating Michele, the breakfast hostess, was each morning. They used the beautiful Greenway walking path for exercise. Nice rooms. Overall A+!

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

What a pleasure to read your kind review of our property. It is our policy to treat each guest as if they were our ONLY one and to always say YES if we possibly can. I'm glad you enjoyed Breakfast. We have just added many new choices of healthy items to start your day. Please be assured that your patronage... More

Petaluma, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2014

The hotel was clean and the rooms were large, but it was at least 20 minutes from the airport, Beale Street (opposite direction) and downtown. Our room had a king sized bed, a couch, a table, a bar area with small sink and cabinets (but no plug). There was a small refrigerator and microwave. The bonus was a walking trail... More

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

It was a pleasure to read your review and see that you had an enjoyable stay with us. The walking trail is amazing. Our guests are constantly telling us what a delight it is. Please be assured your patronage is appreciated and we look forward to serving you again, More

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Additional Information about Holiday Inn Express Hotel & Suites Memphis Germantown

Address: 7784 Wolf Trail Cove, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Memphis Germantown 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Memphis Germantown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Germantown/Memphis area. Minutes from downtown Memphis, Tennessee, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Just 15 minutes from Memphis International Airport (MEM), We are 5 miles south from exit 16 (Wolfchase Mall) and I-40, in Germantown. We offer Southern hospitality at its finest. This Germantown/Memphis area hotel will help you maintain your exercise regimen with our fitness center, swim year round in our indoor heated pool or catch up on work in our business center. We are also within walking distance of many restaurants. Our event space and outstanding service makes Holiday Inn Express Germantown/Memphis Area your preferred place to meet. Our sales director coordinates every detail of your meeting, making us the favorite for wedding, conference, banquet or reunions. Businesses near hotel: AgriCenter, Methodist Hospital Germantown, Baptist Memorial East, Campbell Clinic, FedEX, First Mercantile, Germantown Park business complexAttractions near hotel: AgriCenter, Shelby Show Place Arena, Shelby Farms, Graceland, Wolfchase Mall, Saddle Creek Shopping Center Stay Smart at the The Holiday Inn Express & Suites-Germantown! ... more   less 
Number of rooms
72

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