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Holiday Inn Express Hotel & Suites Memphis Germantown

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7784 Wolf Trail Cove, Germantown, TN 38138
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Holiday Inn Express Hotel & Suites Memphis Germantown
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Holiday Inn Express Hotel & Suites Memphis Germantown
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220 reviews from our community

Traveler rating
    157
    35
    14
    5
    9
See reviews for
75
38
8
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (220)
  • Mar-May only
    (57)
  • Jun-Aug only
    (63)
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    (65)
  • Dec-Feb only
    (35)
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Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was impressed with the cleanliness of the hotel and the accommodating server Michelle that kept the breakfast area open for me to eat. Ric the manager of the hotel keeps a fine staff. Thank you Holiday Inn Express our group enjoyed their stay !

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice breakfast. Staff were friendly and helpful. Pool was the warmest pool I have ever swam. Quiet area. Overall nice Holiday Inn and I would recommend it. A bit of a drive to Memphis but near a lot of shopping and allows you to be away from downtown.

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for generous review of our property and amazing compliments. I have passed them on to our staff. It is always our intention to make each guests stay a memorable one . I am delighted that you enjoyed yours. We value your patronage and look forward to serving you again. Sincerely, Michelle Land Hospitality Hostess More 

Hartselle, Alabama
Top Contributor
66 reviews 66 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Rooms are very nice and the food was very good and they treat you great. It is very clean and they great internet connection, Hotel is close to many places to eat and shop . Only 15 minutes from Memphis also.

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your complimentary review of our property. It is our goal to make every guest have a memorable experience. In your case it seems we have reached our goal. Your patronage is never taken for granted and we look forward to serving you again. You are always welcome. Sincerely, Michelle Land Hospitality Hostess More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in town for a soccer tournament and had a fantastic stay. The rooms were comfortable and spacious. The staff was friendly and very professional. Very good breakfast each morning. The staff made it feel more like a bed and breakfast more than it just felt like a hotel stay.

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your recent review of our property. It was a pleasure to have your soccer team stay with us during your tournament. I have passed your compliments on to our staff. We work hard everyday to make our guests stay a memorable one. It's fantastic to know our goals are met. We look forward to serving you anytime... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 17, 2015

Absolutely outstanding!!! Friendly, professional staff. Great breakfast!! Clean comfortable rooms and awesome pool! Would recommend to anyone! Very family friendly. Good,safe location. Close to everything! Awesome stay!!

Was this review helpful? Yes
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your complimentary review. Our number one goal is to make our guests stay a memorable one. It seems we accomplished that during your stay. I have passed on your compliments to the staff. It means a great deal to them to have their hard work not only noticed but complimented. Your patronage is never taken for granted.... More 

Hattiesburg, Mississippi
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

We travel to Memphis every year in February. We bring a team of 4 to 5 people and need rooms for two weeks straight. We were there during two days when sleet and ice shut down Memphis. When we were iced in and needed to use the conference room for 2 days, Rick (the manager) took care of us. High... More 

Was this review helpful? Yes 1
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Dear Jeff, We appreciate you taking the time to review our property and happy to see you were pleased. Our entire staff strives to make each guests experience a memorable one. I'm not surprised Ric was able to meet your needs by use of one of our fantastic meeting rooms. I'm pleased that you enjoyed our breakfast choices each day.... More 

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

We booked out stay with no prior knowledge of this hotel, and boy did we hit the jackpot! Everything was superior from the time we checked in to checking out. We could not have had a better experience. The entire staff was helpful and friendly, our room was lovely and very comfortable (especially the beds) and the entire place was... More 

Was this review helpful? Yes 2
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for taking the time to review our property. Your patronage is never taken for granted and we appreciate the opportunity to serve you. I have shared your compliments with the entire staff who work hard to make every guests experience a memorable one. We have a mission statement here at Holiday inn Express...and it is as follows: treat... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Love Holiday Inn Express hotels!!! I have never had a bad experience!!! This Holiday Inn Express had welcoming staff, clean beautiful rooms and a comfortable bed!!! As always they have the best Beakfast of any hotel chain, those cinnamon rolls get me every time!!

Was this review helpful? Yes 2
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

WOW...just WOW! Your review was amazing. So glad you enjoyed the Cinnamon rolls. They are the first thing many of our guests ask for and you will always find them at a Holiday Inn Express Hotel. I passed on your compliment of the clean beautiful room to our Housekeeping staff. They work hard everyday to offer those immaculate fresh smelling... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

This is one of my regular locations. Service is always great, rooms clean, tasty breakfast, and they have a really nice walking / jogging path out back. The location is in one of the few really safe parts of the Memphis metro area, and that's always important.

Was this review helpful? Yes 2
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for taking the time to review our property. It is a pleasure to know that you are a frequent visitor and have been satisfied each time you stay with us. Our entire staff strives to make your experience a memorable one and it seems we have done just that. I have passed on your compliments to the staff.... More 

Birmingham, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2015

I have never stayed at a Motel as clean as this, absolutely spotless! Staff was very helpful and friendly. We had never stayed in this area and were in town for a funeral and the manager was very helpful in giving us directions to how to get to the church. The best breakfast area I have seen at a Holiday... More 

Was this review helpful? Yes 3
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for the generous comments in your review of our property. We have a motto here at Holiday Inn Express Germanton. Treat EVERY guest as if they were our only one and say YES whenever possible. It's not often that we say NO. I have read your compliments on our "spotless" facility with our Housekeepers. Their job is not... More 

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