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All 8 Germantown hotels

Courtyard Memphis Germantown

3.0 of 5 Hotel   |   7750 Wolf River Boulevard, Germantown, TN 38139
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Courtyard Memphis Germantown
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Ranked #6 of 8 hotels in Germantown
A recent review
3 of 5 stars reviewed 3 weeks ago
SLS006 STL, MO
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34 people have reviewed this hotel

Traveler rating
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    10
    5
    4
See reviews for
7
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
STL, MO
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night while passing through. Pleasantly surprised by updated hallway carpet and rooms. Small food counter (would not call it a restaurant) had nice menu but was out of multiple items and painfully slow to deliver a soup and salad (perhaps too focused on serving beer after beer to parents of youth sports teams overrunning the common areas). Food... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. I am glad you like our newly renovated rooms. I apologize for the slow service you received at the Bistro. It was a busy soccer weekend, but it should not have taken a long time to receive your food order. We hope you stay at the Courtyard by Marriott Germantown... More

Tupelo, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

The staff is very friendly and professional and absolutely no complaints on how well we were greeted and treated. The room was very clean, water was hot and beds were comfortable. We did not use the bistro but it looked nice. We did have to change rooms due to how loud the ac/heater was - it was hard to hear... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to write a review on Trip Advisor. We have corrected the issues you experienced while staying at the hotel. We hope you stay at the Courtyard by Marriott Germantown the next time you are in Germantown, TN. Have a wonderful day! Thank you! More

Hermitage, Tennessee
Top Contributor
68 reviews 68 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 3, 2014

Over the past several years I have stayed here multiple times and have witnessed a change in management from okay, to not so good, to okay and now it seems like things are really moving in a positive directions toward very good! The hotel is in fact under a major renovation when I stayed at end of January...I was pleased... More

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Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to complete a Trip Advisor survey. We are excited that renovations are complete! We hope you stay at the Courtyard by Marriott Germantown the next time you are in town. Thank you. More

Mount Juliet, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 29, 2014

We stayed at this hotel on our trip to Memphis for a family get together for Christmas. The room was nice and breakfast was great. the staff was very helpful and friendly. The pool was good but is located at the back door so people were walking through the pool area over and over. This kept the pool area very... More

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Goochland, Virginia, United States
Top Contributor
184 reviews 184 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 14, 2014

Older and in need of major updating. I am a Marriott platinum member and stay in many Courtyards around the country. This one needs help and fast. I like the location but please get this done. I will be back in area soon and will look at other properties first. Staff very nice and professional.

Was this review helpful? Yes 2
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 4, 2013

Marriott is my preferred hotel, however, after this stay, I may need to change my alliance! This property is "dirty" and the rooms need major updates! My room smells of old / nasty food odors. I found a bag of "gummy bears" behind a chair that house keeping never noticed! I've been here for 2 days, and it's still here!!... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 of 5 stars Reviewed October 28, 2013

I stayed there this past weekend, let me tell you this was by far the nastiest hotel i ever stayed at in my life! Where do I begin.... The lobby stink, the bathrooms were horrendous!!! My room had mold on the wall. It took me 15 minutes to get checked in. I asked for a manager then was told no... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2013

Overall the hotel was ok. However, our room (room 200) was just a little tired. The window didn't close all the way. A slight tear in the sheer over the window. A fork under one of the beds. The air conditioner never really got our room cold. The toilet had a very loud flush. The beds both made noise when... More

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Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown and being a loyal Marriott Rewards Member. We appreciate you taking the time to respond about your recent stay on Trip Advisor. I want to inform you and all guests who stay at the Courtyard by Marriott Germantown about our upcoming renovation. Every floor will be completely renovated beginning November... More

Franklin, Tennessee
Top Contributor
248 reviews 248 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 29, 2013 via mobile

The staff went above and beyond to make us comfortable. We grabbed a bite in the bistro, that was very good. When you turn the tv on the sound is muted, a feature I love when I do not want to wake my wife. The rest is pretty much like most Courtyards.

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown and being a loyal Marriott Rewards Member. We appreciate you taking the time to respond about your stay on Trip Advisor. It is wonderful to see compliments regarding our staff. We hope you come back to visit us at the Courtyard Germantown. Thank you! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed September 23, 2013 via mobile

This is the third Mariott property I have been in in the last 30 days that did not have disinfecting wipes available in the exercise room. It is very common for MRSA infections to be spread on dirty gym equipment so this seriously needs to be remedied. The room we were in had filthy windows, torn bedding, a layer of... More

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Additional Information about Courtyard Memphis Germantown

Also Known As:
Courtyard Memphis Germantown Hotel
Courtyard Memphis Germantown Hotel Germantown
Courtyard Germantown
Germantown Marriott
Germantown Courtyard
Address: 7750 Wolf River Boulevard, Germantown, TN 38139
Phone Number:
Location: United States > Tennessee > Germantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Memphis Germantown 3*
Official Description (provided by the hotel):
Welcome to the Courtyard by Marriott Germantown. Get your day started properly with a trip to our Bistro where you can Eat. Drink. Connect. And enjoy a Starbucks Café Latte. Relax yourself in our indoor heated pool and revitalize yourself in our soothing indoor whirlpool. We have Wireless Internet, you can combine work/pleasure. You can work while enjoying watching your family poolside ... more   less 
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