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Courtyard Memphis Germantown

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7750 Wolf River Boulevard, Germantown, TN 38139
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Courtyard Memphis Germantown
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Courtyard Memphis Germantown
Courtyard Memphis Germantown
Courtyard Memphis Germantown
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54 reviews from our community

Traveler rating
    11
    17
    14
    6
    6
See reviews for
9
10
2
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Knoxville, Tennessee
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel go above and beyond to help you. My trip to Memphis did not turn out the way I planned, but the ladies at this hotel helped me so much. Above and beyond excellent customer service. Very clean room, hotel lobby is spacious and nice and for a Marriott I thought the price was reasonable. I... More 

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Lauren H, Front Office Manager at Courtyard Memphis Germantown, responded to this review

Dear SweetJosie, Thank you for sharing your experience at the Courtyard Memphis Germantown through Tripadvisor.com As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Lexington, Alabama
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love staying at Marriott properties. This Courtyard is the perfect example of what Marriott strives to be in every way. From your first greeting at the front desk, to the friendly hello's from the housekeeping staff, you will feel like you are staying with family and friends when you stay at the Courtyard in Germantown Tennessee. The rooms are... More 

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Fayetteville, Arkansas
Top Contributor
116 reviews 116 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came into town to explore Memphis and eat some BBQ. Hotel has nice clean rooms and comfy beds. Staff was nice. Doesn't offer free breakfast but does have restaurant available. Indoor pool and hot tub was refreshing. Strong chlorine smell though, was intolerable the first day but was better each day after. Hotel is kind of far from downtown area... More 

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Birmingham, Michigan, United States
Top Contributor
55 reviews 55 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 11, 2015

Regular at this site for over a year. Friendly staff. Rooms are on the small side for a Courtyard, and the location can be hard to get and in and out of due to heavy traffic. Not a lot in the immediate area, but a decent selection of restaurants within about 5 miles north or south.

Was this review helpful? Yes 1
Nashville, Tennessee
Top Contributor
287 reviews 287 reviews
226 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed February 5, 2015

First thing you notice is in the room - the carpet is grey. This is significant. Why? All the new Courtyards are red/orange - and this is a nice change. The room is nice - with good furniture. But the buildings and some other things are old - the mattresses for example and you have the original popcorn ceiling. The... More 

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Buffalo, New York
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2015

I stayed there over New Year`s. I enjoyed my room. It was really big!! The only odd part was the last night. We got to hotel at 1am and the doors were closed. We had to call the lady to come open the door. Then I got upstairs and my card was not working. It did after a few minutes... More 

Was this review helpful? Yes 1
Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

Thank you for being our guest. We appreciate the feedback regarding your stay with us. I apologize for the diffuculty you had accessing the hotel and room. I will convey your comments to the staff. We would love to host you again. More 

Top Contributor
89 reviews 89 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 20, 2015

Generally, we like staying at Marriott and have stayed at this one before. That was a few years ago and before the only breakfast you can get is not free. Often when we walked in the lobby, no one was there or there was no greeting. Minor, but noticeable. Our room was in need of repair. One dresser drawer would... More 

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Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard Germantown. It is our goal that our guests receive excellent customer service. Your review will be shared with our staff. We will address items that can be corrected. We invite you stay with us again when you travel to the area. Have a wonderful weekend. Sincerely, Rebecca Assistant General Manager Courtyard Germantown More 

Kiel, Wisconsin
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 3, 2015

I booked this place for our mini vacation because I didn't want to stay downtown with the kids. This place is 15 minutes from all the attractions-which was perfect! The room was clean and quiet. The only complaint was the toilet ran after using it for about 1 minute and the door had a gap that let a lot of... More 

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Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

Thank you for choosing to stay with us at the Courtyard Germantown. It is our goal that our guests receive excellent customer service. Your review will be shared with our staff as encouragement and will help us address items that can be corrected. We invite you stay with us again when you travel to the area. Ken Parish Sales Manager More 

Evansville, Indiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2014

Went to bed at 9:30, didnt get to sleep until after 1:00 am. Walls are thin, doors slam, heat/air units loud, trash truck emptied dumpsters at 5:00 am. Heard my neighbor putting ice in glasses. Worst night sleep in a hotel ever. Thought about moving in the closet and closing the door. There was more than a 2" gap from... More 

Was this review helpful? Yes 1
Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

We are disappointed to hear that we did not meet your expectations for a restful evening. Your concerns will be shared among our staff to address the items that we can correct. Please accept our apology. Kindest regards, Ken Parish Sales Manager More 

Travelers are raving about these Germantown hotels

Harrison, Arkansas
Top Contributor
110 reviews 110 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 9, 2014

This is a standard Courtyard, which isn't a bad thing, but in a good location near shopping and restaurants in the Germantown area. It's a pretty easy drive from the airport, and all of the staff we met were friendly and helpful. The room was fine, and my wife liked the curved love seat. HD TV was excellent, shower water... More 

Was this review helpful? Yes
Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying with us. Our staff will be delighted to hear that your stay with us went well. It is our desire to completely satisfy our guests. We hope to have you as a guest on your next visit to Memphis. Kindest regards, Ken Parish Sales Manager More 

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