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All 8 Germantown hotels

Courtyard Memphis Germantown

3.0 of 5 Hotel   |   7750 Wolf River Boulevard, Germantown, TN 38139
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Ranked #6 of 8 Hotels in Germantown
A recent review
5 of 5 stars Reviewed July 18, 2014
drsuela georgia
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38 reviews from our community

Traveler rating
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    11
    11
    5
    4
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8
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

We decided to spend a few days in Memphis while my daughter was attending camp. We initially booked 3 nights at another hotel and, needless to say, it was a disaster. We then started looking for somewhere else to salvage our vacation and we found this wonderful hotel. Since this was a working vacation, we needed room to spread out... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to respond on Trip Advisor. We are thrilled that the Courtyard by Marriott Germantown saved your working vacation! I am glad that Chad was helpful (he always is helpful!). Thanks again and we hope to see you in the future! More

Little Rock, Arkansas
Contributor
20 reviews 20 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 16, 2014

Stayed there on Friday night for a quick trip to Memphis for the weekend. The rate was more than a Hyatt Place close to this location. It was rennovated and the rooms looked like they were recently updated. Free Starbucks coffee. I felt like the service at their Bistro was a little slow as the cashier had not been trained... More

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Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to respond on Trip Advisor. We have made sure all Bistro employees are being trained properly. Thanks again and we hope to see you in the future! More

Enterprise, Alabama
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 13, 2014

The hotel is ok overall. It just needs updating. Staff was friendly and helpful. Chad at the front desk was nice. The furniture in the room seemed a bit worn. I had to specifically ask for the extra towels I usually have pre-ordered online. I booked a room on the internet that said it would accommodate 5 people. Good thing... More

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Dallas, TX
Top Contributor
91 reviews 91 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 8, 2014

great comfy bed, nice staff even for our 1 am arrival, nice lobby, Free Starbucks coffee, nice and friendly server in the cafe, great pastries and general morning ambiance. we traveled with our family /friend group and had a comfortable stay in this clean and comfortable room.Great area near lots of shops and walk to Walgreens for missing item travel... More

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STL, MO
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 23, 2014 via mobile

Stayed one night while passing through. Pleasantly surprised by updated hallway carpet and rooms. Small food counter (would not call it a restaurant) had nice menu but was out of multiple items and painfully slow to deliver a soup and salad (perhaps too focused on serving beer after beer to parents of youth sports teams overrunning the common areas). Food... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. I am glad you like our newly renovated rooms. I apologize for the slow service you received at the Bistro. It was a busy soccer weekend, but it should not have taken a long time to receive your food order. We hope you stay at the Courtyard by Marriott Germantown... More

Tupelo, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2014

The staff is very friendly and professional and absolutely no complaints on how well we were greeted and treated. The room was very clean, water was hot and beds were comfortable. We did not use the bistro but it looked nice. We did have to change rooms due to how loud the ac/heater was - it was hard to hear... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to write a review on Trip Advisor. We have corrected the issues you experienced while staying at the hotel. We hope you stay at the Courtyard by Marriott Germantown the next time you are in Germantown, TN. Have a wonderful day! Thank you! More

Hermitage, Tennessee
Top Contributor
92 reviews 92 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 3, 2014

Over the past several years I have stayed here multiple times and have witnessed a change in management from okay, to not so good, to okay and now it seems like things are really moving in a positive directions toward very good! The hotel is in fact under a major renovation when I stayed at end of January...I was pleased... More

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to complete a Trip Advisor survey. We are excited that renovations are complete! We hope you stay at the Courtyard by Marriott Germantown the next time you are in town. Thank you. More

Mount Juliet, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2014

We stayed at this hotel on our trip to Memphis for a family get together for Christmas. The room was nice and breakfast was great. the staff was very helpful and friendly. The pool was good but is located at the back door so people were walking through the pool area over and over. This kept the pool area very... More

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Goochland, Virginia, United States
Top Contributor
230 reviews 230 reviews
46 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 14, 2014

Older and in need of major updating. I am a Marriott platinum member and stay in many Courtyards around the country. This one needs help and fast. I like the location but please get this done. I will be back in area soon and will look at other properties first. Staff very nice and professional.

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 4, 2013

Marriott is my preferred hotel, however, after this stay, I may need to change my alliance! This property is "dirty" and the rooms need major updates! My room smells of old / nasty food odors. I found a bag of "gummy bears" behind a chair that house keeping never noticed! I've been here for 2 days, and it's still here!!... More

Was this review helpful? Yes 1

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Additional Information about Courtyard Memphis Germantown

Address: 7750 Wolf River Boulevard, Germantown, TN 38139
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Memphis Germantown 3*
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Also Known As:
Courtyard Memphis Germantown Hotel Germantown
Courtyard Germantown
Germantown Marriott
Germantown Courtyard

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