We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Memphis Germantown

Hotel website
Hotel deals
Hotel packages
7750 Wolf River Boulevard, Germantown, TN 38139
Special Offer
Double Rewards Points!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Courtyard Memphis Germantown
View Map
Add Photo Write a Review

65 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    11
    21
    20
    6
    7
See reviews for
13
12
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (13)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (18)
All months
Albuquerque, New Mexico
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a miserable day of driving through never-ending rain from one end of Tennessee to the other (and having expected to have made it 150 miles further than I had) I was very much looking forward to settling down in a nice room. Per usual, I booked my room through a third-party discount site. Highly-rated three-star hotel for about two-thirds... More 

Was this review helpful? Yes
Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

Thank you for your kind words. I will pass along your comments to the staff. We enjoy providing excellent customer service for our guests. You are welcome to stay with us again. More 

Louisville, Kentucky
1 review
1 of 5 stars Reviewed 4 weeks ago

We initially booked through Expedia for price and convenience. On our way into town a friend traveling with us had a family emergency and couldn’t make the trip. I spoke with Expedia to try to cancel the room, but was told they couldn’t cancel it because of the non-refundable clause on the room (understandable). We decided to proceed with the... More 

Was this review helpful? Yes

Travelers are raving about these Germantown hotels

Arkansas
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 13, 2015

Our experience was good. Room was clean. Quiet with no disturbance while sleeping. Very friendly and helpful staff. Our main concern and major complaint was high level of chlorine in the pool/pool area. We were not able to stay in the pool area very long, as the chlorine was so powerful, our eyes were burning (while sitting around the pool,... More 

Was this review helpful? Yes
Lauren H, Manager at Courtyard Memphis Germantown, responded to this review

Dear Porchgal06, Thank you for sharing your feedback via TripAdsor. I sincerely apologize for the high levels of chlorine in the pool. I have shared your feedback to the correct department to ensure this issue is resolved. Thank you for staying with us. Have a great day. Sincerely, Lauren Hayes More 

Maryland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 29, 2015

Check-in was easy and the front desk personnel were very helpful in providing directions, stamps and suggestions for BBQ. The room was spacious and mostly clean. There was some dirt in the corner by the a/c unit. There was a hole high up on a wall in the bathroom, about the right size for an electrical outlet box. The grab... More 

Was this review helpful? Yes
Lauren H, Manager at Courtyard Memphis Germantown, responded to this review

Dear RetiredTravelers0, Thank you for staying with us. We sincerly apologize for the issues you encountered during your stay .I have shared your feedback with the correct departmet to ensure these issues are corrected. We hope you will give us another opportunity to host you in the near future. Have a nice day. Sincerely, Lauren Hayes More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2015

Hotel is located in a very nice quiet area. Quick highway access. About 25 -30 min to Beale Street. Adequate parking. Hotel staff very friendly. Ramiro at front desk greeted me with a smile, very energetic and professional. Check in was very Quick! Room was very clean and spacious. Beds aren't the best in comfort. Bathroom very spacious. Nice big... More 

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We are glad that you enjoyed your stay. We appreciate you taking the time to write a review about the hotel. We look forward to seeing you in the near future. Have a wonderful day! Thank you, Rebecca More 

Costa Mesa, California, United States
Level Contributor
403 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
3 of 5 stars Reviewed June 18, 2015

I was recently in the Memphis area to attend a music-related convention and wanted to stay in an outlying area away from the big hotel complex and the freeway congestion on the eastern side of the city. The Germantown location was a good pick for me since I was in a quieter area and traffic access was still very good.... More 

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for choosing to stay with us. We apologize for the numerous room changes you encountered before finding the perfect room. I have shared your feedback with the correct departments to ensure these issues are corrected. We do hope you will give us another opportunity to host you in the near future. Have a nice day. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

So let me start with the good- the staff was super friendly and came up with solutions to every problem. We had to switch rooms in the middle of the night due to crumbs/dirty sheets and a spider. The next day in our new room we noticed damp floors and a waterbug. One room okay I get it- summer time... More 

Was this review helpful? Yes
Lauren H, Front Office Manager at Courtyard Memphis Germantown, responded to this review

Thank you for choosing to stay with us. We sincerly apologize for the numerous issues you encountered during your stay .I have shared your feedback with the correct departmet to ensure these issues are corrected. We do hope you will give us another opportunity to host you in the near future. Have a nice day. More 

Nashville, Tennessee
Level Contributor
354 reviews
273 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed May 7, 2015

The hotel is nicely redone but they chinced out...the sink backs up, the tv station labels on the tv don't match the station, there were hairs in the tub, etc. But it's a decent gym and bistro - and the hotel itself was fine..i'd stay again.

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard Germantown. We appreciate your feedback. We apologize for the issues you experienced and have notified the proper departments to ensure these issues will not happen again. We hope you stay with us the next time you visit Germantown. Have a wonderful weekend. More 

Vero Beach, Florida
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 29, 2015

Average Courtyard with average customer service and amenities. Clean rooms and clean hotel. Staff was to busy socializing with one another to greet or answer any questions or recommend dinner reservations.

Was this review helpful? Yes
Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

Thank you for choosing to stay with us. I am glad that you found us to be clean and comfortable. Our desire is to exceed your expectations with our customer service. It appears from your comments that our front desk staff did not meet that goal. We will be able to use your comments as a coaching opportunity. We do... More 

Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 27, 2015

Me and my family stayed there this past weekend. . The service desk guy was Great and so helpful and professional! The hotel was very clean. The room was nice and clean. The bed was not all that comfortable. Love the small balcony! Pool area was clean. The only reason this hotel is Average was the fact they didn't supply... More 

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for being our guest. We appreciate the feedback regarding your stay with us. I apologize that we do not offer complimentary breakfast. We hope you choose to stay with us again in the future. Have a wonderful day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (103)
Viewed
Room/suite (31)
Viewed
Pool/beach area (4)
Viewed
Dining (4)
Viewed
Hotel & grounds (16)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (4)
Viewed
Other (40)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Germantown
0.1 mi away
Holiday Inn Express Hotel & Suites Memphis Germantown
5.4 mi away
Hyatt Place Germantown
Hyatt Place Germantown
#4 of 8 in Germantown
4.5 of 5 stars 194 reviews
0.2 mi away
Homewood Suites by Hilton Memphis Germantown
Show Prices
Show Prices
Show Prices
4.6 mi away
Fairfield Inn Memphis Germantown
0.1 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#7 of 8 in Germantown
3.0 of 5 stars 94 reviews
4.6 mi away
Residence Inn Memphis Germantown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay