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All 8 Germantown hotels

Courtyard Memphis Germantown

3.0 of 5 Hotel   |   7750 Wolf River Boulevard, Germantown, TN 38139
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Courtyard Memphis Germantown
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47%
Ranked #6 of 8 hotels in Germantown
A recent review
5 of 5 stars reviewed 1 week ago
drsuela georgia
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  • Reviews (38)
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38 people have reviewed this hotel

Traveler rating
    7
    11
    11
    5
    4
See reviews for
8
8
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to spend a few days in Memphis while my daughter was attending camp. We initially booked 3 nights at another hotel and, needless to say, it was a disaster. We then started looking for somewhere else to salvage our vacation and we found this wonderful hotel. Since this was a working vacation, we needed room to spread out... More

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to respond on Trip Advisor. We are thrilled that the Courtyard by Marriott Germantown saved your working vacation! I am glad that Chad was helpful (he always is helpful!). Thanks again and we hope to see you in the future! More

Little Rock, Arkansas
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there on Friday night for a quick trip to Memphis for the weekend. The rate was more than a Hyatt Place close to this location. It was rennovated and the rooms looked like they were recently updated. Free Starbucks coffee. I felt like the service at their Bistro was a little slow as the cashier had not been trained... More

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to respond on Trip Advisor. We have made sure all Bistro employees are being trained properly. Thanks again and we hope to see you in the future! More

Enterprise, Alabama
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is ok overall. It just needs updating. Staff was friendly and helpful. Chad at the front desk was nice. The furniture in the room seemed a bit worn. I had to specifically ask for the extra towels I usually have pre-ordered online. I booked a room on the internet that said it would accommodate 5 people. Good thing... More

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Dallas, TX
Top Contributor
91 reviews 91 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

great comfy bed, nice staff even for our 1 am arrival, nice lobby, Free Starbucks coffee, nice and friendly server in the cafe, great pastries and general morning ambiance. we traveled with our family /friend group and had a comfortable stay in this clean and comfortable room.Great area near lots of shops and walk to Walgreens for missing item travel... More

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STL, MO
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 23, 2014 via mobile

Stayed one night while passing through. Pleasantly surprised by updated hallway carpet and rooms. Small food counter (would not call it a restaurant) had nice menu but was out of multiple items and painfully slow to deliver a soup and salad (perhaps too focused on serving beer after beer to parents of youth sports teams overrunning the common areas). Food... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. I am glad you like our newly renovated rooms. I apologize for the slow service you received at the Bistro. It was a busy soccer weekend, but it should not have taken a long time to receive your food order. We hope you stay at the Courtyard by Marriott Germantown... More

Tupelo, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2014

The staff is very friendly and professional and absolutely no complaints on how well we were greeted and treated. The room was very clean, water was hot and beds were comfortable. We did not use the bistro but it looked nice. We did have to change rooms due to how loud the ac/heater was - it was hard to hear... More

Was this review helpful? Yes 1
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to write a review on Trip Advisor. We have corrected the issues you experienced while staying at the hotel. We hope you stay at the Courtyard by Marriott Germantown the next time you are in Germantown, TN. Have a wonderful day! Thank you! More

Hermitage, Tennessee
Top Contributor
81 reviews 81 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2014

Over the past several years I have stayed here multiple times and have witnessed a change in management from okay, to not so good, to okay and now it seems like things are really moving in a positive directions toward very good! The hotel is in fact under a major renovation when I stayed at end of January...I was pleased... More

Was this review helpful? Yes
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. We appreciate you taking the time to complete a Trip Advisor survey. We are excited that renovations are complete! We hope you stay at the Courtyard by Marriott Germantown the next time you are in town. Thank you. More

Mount Juliet, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2014

We stayed at this hotel on our trip to Memphis for a family get together for Christmas. The room was nice and breakfast was great. the staff was very helpful and friendly. The pool was good but is located at the back door so people were walking through the pool area over and over. This kept the pool area very... More

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Goochland, Virginia, United States
Top Contributor
216 reviews 216 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 14, 2014

Older and in need of major updating. I am a Marriott platinum member and stay in many Courtyards around the country. This one needs help and fast. I like the location but please get this done. I will be back in area soon and will look at other properties first. Staff very nice and professional.

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 4, 2013

Marriott is my preferred hotel, however, after this stay, I may need to change my alliance! This property is "dirty" and the rooms need major updates! My room smells of old / nasty food odors. I found a bag of "gummy bears" behind a chair that house keeping never noticed! I've been here for 2 days, and it's still here!!... More

Was this review helpful? Yes 1

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Additional Information about Courtyard Memphis Germantown

Address: 7750 Wolf River Boulevard, Germantown, TN 38139
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Memphis Germantown 3*
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Also Known As:
Courtyard Memphis Germantown Hotel Germantown
Courtyard Germantown
Germantown Marriott
Germantown Courtyard

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (7)
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Bathroom (1)
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Hotel & grounds (4)
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Dining (1)
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Pool/beach area (1)
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Other (11)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Courtyard by Marriott Germantown. Get your day started properly with a trip to our Bistro where you can Eat. Drink. Connect. And enjoy a Starbucks Café Latte. Relax yourself in our indoor heated pool and revitalize yourself in our soothing indoor whirlpool. We have Wireless Internet, you can combine work/pleasure. You can work while enjoying watching your family poolside ... more   less 
Number of rooms
93

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