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Courtyard Memphis Germantown

3.0 of 5
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7750 Wolf River Boulevard, Germantown, TN 38139
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1 room 1 adult
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Courtyard Memphis Germantown
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73 Reviews from our TripAdvisor Community

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Waverly, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

From the time I walked into the lobby till I checked out.. The front desk employees, restaurant staff and housekeepers were very helpful. The lobby, halls,restaurant and room was very clean. The hotel was easy to find and near many restaurants and shopping centers. Most important I felt very safe at this location.

Helpful?
Thank bburns74
Lauren H, Front Office Manager at Courtyard Memphis Germantown, responded to this review

Hello Bburns74, Thank you for sharing your experience at the Courtyard Memphis Germantown through the Guest Satisfaction Survey. Thank you for staying with us, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2015 via mobile

My family of five stayed at this hotel on our way to Louisiana. The staff was very friendly. Our room was nice and clean. The only reason for the 4 stars is because the pool. The chlorine was so strong it was hard to enjoy swimming. My children needed to be able to get rid of their energy from being... More 

Helpful?
Thank Sandi J
Level Contributor
3 reviews
4 of 5 stars Reviewed December 15, 2015 via mobile

Warm heated pool and jacuzzi, nice big rooms with a balcony. Negative is no breakfast however you are able to purchase some items from the bar area. Beds were nice and comfty and loved the sleeper bed too. Halls were quiet.

Helpful?
Thank April L
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott in Germantown. We are pleased that you enjoyed your stay. We hope the next time you are in Germantown you stay with us at the Courtyard by Marriott in Germantown. Sincerely, Rebecca Thompson Assistant General Manager Courtyard by Marriott 7750 Wolf River Blvd. Germantown, TN 38138 More 

Gardiner, Montana, United States
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

We stayed here while passing through on a cross country road trip. The staff was very pleasant and helpful. The room was very decorated in a modern style and clean and cozy. It was a bit noisy since the balcony was facing a busy street. Thanks for a great stay!

Helpful?
Thank Deja E
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott in Germantown and taking the time to complete the survey. We are glad you chose us on your cross country road trip. We hope the next time you pass through Germantown, you will choose our location again. Have a wonderful day! Sincerely, Rebecca Thompson Assistant General Manager Courtyard by Marriott 7750... More 

California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 5, 2015 via mobile

Only a short stay, but the room was clean with lots of outlets to plug in devices. Room had a sliding glass door to make it feel more open. Staff was very friendly and helpful regarding local knowledge and bistro is always a convenience when you don't have a lot of time.

Helpful?
Thank rflore
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Germantown. Thank you for taking the time to complete the Trip Advisor survey. We are glad you enjoyed your visit and hope you stay at the Courtyard by Marriott Germantown the next time you are in this area. Sincerely, Rebecca Thompson Assistant General Manager Courtyard by Marriott 7750 Wolf River Blvd.... More 

Kentucky
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 11, 2015

This hotel is very clean and hotel staff was great the rooms were comfortable they had alot to offer would recommend this hotel to anyone visiting the area. Had a restaurant/bar and TV to enjoy great menu to choose from.

Helpful?
Thank pbskateso
Lexington, Kentucky
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 13, 2015

Traveling for business means that you typically look for a rack that is proximate to your project, comfortable enough for a solid night's sleep and keeps the budget wolves at bay. This spot was booked with those three things in mind, and it delivered even more with a side order of pleasant to boot in waking up to a sunrise... More 

Helpful?
Thank WorldW-G
Rebecca T, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for staying at the Courtyard by Marriott Memphis-Germantown. We appreciate you taking the time to let us know of your experience. We look forward to seeing you the next time you visit the Germantown area. Sincerely, Rebecca Thompson More 

Irvine
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 7, 2015

Great location and employees were friendly but had one issue they could not fix: a slow leaking toilet tank caused by an old flapper valve. The maintenance man was off duty and the houseman did not what a flapper valve was so I was stuck listening to it leaking every 30 minutes.

Helpful?
Thank chrisinirvine
Albuquerque, New Mexico
Level Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 10, 2015

After a miserable day of driving through never-ending rain from one end of Tennessee to the other (and having expected to have made it 150 miles further than I had) I was very much looking forward to settling down in a nice room. Per usual, I booked my room through a third-party discount site. Highly-rated three-star hotel for about two-thirds... More 

Helpful?
Thank Pat B
Ken P, Sales Manager at Courtyard Memphis Germantown, responded to this review

Thank you for your kind words. I will pass along your comments to the staff. We enjoy providing excellent customer service for our guests. You are welcome to stay with us again. More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 31, 2015

We initially booked through Expedia for price and convenience. On our way into town a friend traveling with us had a family emergency and couldn’t make the trip. I spoke with Expedia to try to cancel the room, but was told they couldn’t cancel it because of the non-refundable clause on the room (understandable). We decided to proceed with the... More 

Helpful?
1 Thank E W

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