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Fairfield Inn Memphis Germantown

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9320 Poplar Pike, Germantown, TN 38138
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1 room 1 adult
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Fairfield Inn Memphis Germantown
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52 Reviews from our TripAdvisor Community

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Bentonville, Arkansas
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice facility. Room looked to be newly appointed. Husband impressed with tv. Very nice breakfast spread. Friendly staff. Nice area of town, close to shopping, restaurants, etc. Sink was outside of shower/stool. I prefer sink behind door so husband shaving before I'm up doesn't disturb. Indoor pool.

Helpful?
Thank Bshaney
Richie G, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. I will share with the staff and they will be thrilled to know about your enjoyment of the breakfast, their service, and our location. It is always our intent for every guest to have a pleasurable experience. We hope to see you again... More 

Little Rock, Arkansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I really had no complaints of this hotel. The staff was very nice. The room was clean. Breakfast had variety and was tasty. The location is kind of odd- not much around, and "tucked" in a parking lot- but nothing bad. It's close to the freeway. Overall, nice place.

Helpful?
Thank SuzCarter
Kiara K, Assistant General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you so much for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. We greatly appreciate you for being our guest. I will be sure to relay your kind comments to our staff. We hope to see you again soon! More 

Orlando, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

We were close to great restaurants like Hog & hominy. Ramiro was so nice at check in. Loved meeting Hungarian lady at coffee shop. Room well maintained. I don't know what else to say or the s won't post or won't let me write like my review of Hog & hominy. Trip advisory is not too friendly.

Helpful?
Thank Amy D
Richie G, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience. We are glad you enjoyed the staff and your staff. It is always our intent for every to have a memorable stay. We hope to see you again in the future. More 

Camden Point, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything was nice at this hotel was great the room was good so was the pool and also the breakfast the thing I wish they would serve for breakfast in the morning was bicsuit and gravy and I also wish this hotel was close to the interstate but it is what it is. I was here for the liberty bowl... More 

Helpful?
Thank cj B
Kiara K, Assistant General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your awesome stay at Fairfield Inn & Suites Memphis Germantown. We are so glad you got to experience the wonderful guest service on which we pride ourselves. We appreciate you for being our guest, and we hope that you stay with us again when your travels bring us back to Germantown! More 

Johannesburg, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

Stayed here the night of Christmas Eve. Was a nice hotel, very clean and good position with shops and restaurants not too far away. There is a Walgreens within walking distance right next door. The hotel had a nice breakfast area which was clean and the breakfast was fresh. The wifi was free with unlimited devices connectivity.

Helpful?
1 Thank KGSher24
Richie G, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. The staff will be thrilled to know of your happiness with their service and the cleanliness of the property. It is our intent for every guest to have a pleasurable stay. Hope to see you again in the near future. More 

SANTA FE
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 9, 2015

I stayed at this hotel on two occasions for business and pleasure. Devon was the staff member who assisted me in getting a quality, quiet room that accommodated disability and service animal. He went above and beyond. This hotel is impeccably clean and located among many restaurants and shops. Yes, there is a train nearby, but you hardly notice. On... More 

Helpful?
1 Thank E T
Richie G, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn Memphis Germantown. The staff will be thrilled to know about the details of the perfect place in Germantown. It is always our intent for ever guest to have a pleasurable experience. Hope to see you again in the near future. More 

Charlotte, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 23, 2015

We stayed at this hotel for several days and found it to be one of the best travel experiences we have had. It was a pleasant surprise. The facility was in excellent condition. I believe it had been recently updated. The staff was very professional and helpful. It was a great location for east Memphis, which is near the FedEx... More 

Helpful?
1 Thank grobey
Richie G, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you Greg for letting us know about your recent experience at the Fairfield Inn & Suites Memphis Germantown. The staff will be thrilled to know about their service. It is always our intent for every guest to have a pleasurable experience. We hope to see you again soon. More 

benton
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 10, 2015

Property was super clean and the staff was so friendly. Lobby was wonderful, smelled great and the breakfast was awesome. The room was a little dated with an extremely small bathroom. The room was loud as you could here people walking above you all night. I would recommend asking for a room on the top floor. We stayed in a... More 

Helpful?
1 Thank asilr
Kiara K, Assistant General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. We appreciate your kind words about the staff, and we will be sure to pass them along. We apologize that the bathroom area was not to your expectations, and we hope that it does not deter you from staying with us again when... More 

Greenville, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 21, 2015

As a Marriott Reward Platinum member, I've stayed at a fair share of Marriotts across the country and Canada. I realize that sometimes issues come up, but they are always resolved. Until now. It's been three days, and I've notified staff every day, including the manager and head of housekeeping this morning, that my toilet doesn't flush properly, the room... More 

Helpful?
Thank yojace
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered. We have shared your... More 

Mississippi
Level Contributor
317 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed October 17, 2015

Our main reason for spending the night in Memphis was to go to a Costco the next morning, and this motel was quite convenient for that purpose. The motel has a super-modern decor, which is not our favorite type of decoration, but it was okay. The woman at the desk when we checked in was quite friendly; the person in... More 

Helpful?
Thank psychprofessor
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. We are glad you got to experience the great service on which we pride ourselves. We thank you for being our guest, and we hope you choose us again when your travels bring you back to Germantown! More 

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