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All 8 Germantown hotels

Fairfield Inn Memphis Germantown

2.5 of 5 Hotel   |   9320 Poplar Pike, Germantown, TN 38138
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Fairfield Inn Memphis Germantown
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Ranked #4 of 8 Hotels in Germantown
A recent review
4 of 5 stars reviewed 4 days ago
Leodane Washington DC, District of Columbia
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19 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed at this hotel through a Priceline bid. Being rated a 2 1/2 stars & for the price I was a little worried about what type of hotel I'd be getting, but to my surprise it turned out to be a GREAT hotel. Inexpensive, contemporary room décor, VERY comfortable beds, AMAZING shower pressure, indoor/outdoor pool(s) ....... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thank you to Jason Quinn and his staff for being so accommodating during our stay in Memphis. A hotel is a hotel but the staff made it more than that and eased the hectic wedding schedule we were on by offering advice on local restaurants and directions to the venue.

Was this review helpful? Yes
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites for your lodging... More

San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I want to thank the manager Davone Floyd for taking the time to help my family and I. we had an unexpected death in our family and Davone took very good care of us during this very difficult time. He was very understanding and even though I was very emotional and could have been interpreted as rude. He kept his... More

Was this review helpful? Yes 2
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites for your lodging... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and my sweetheart have been here for a week and from the time we checked in until now checking out, service has been superior! Ms. Gwen and the entire staff served us with superior customer service. The rooms are impeccable! The hotel is immaculate. We are in Memphis a lot and will always chose here as our accommodations. Kudos... More

Was this review helpful? Yes 2
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites for your lodging... More

Arlington Heights, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2014

Good Hotel, compared to other Fairfield inn's everywhere. Memphistown is a great location - great neighborhood with stores nearby, 20 minutes to memphis everywhere. good, good, good, good, good, good,

Was this review helpful? Yes 2
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites Germantown for your... More

Norwood, Missouri
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 5, 2014

Only stayed one night while I dropped my sons off who stayed almost a week there for work, but that king sized bed was terrific! Great pillows and a nicely firm and comfy bed. A modern flat screened television with in and out-puts. A pull out sofa that was comfy enough (although only a double). Nicely decorated room with a... More

Was this review helpful? Yes 2
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your excellent stay at Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have an enjoyable stay with us here at the Fairfield Inn & Suites Memphis Germantown. We have much pride in our hotel and we are glad that you enjoyed the... More

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

I had such a wonderful experience while staying at Fairfield Inn & Suites. My room was very clean, breakfast area was very impressive, and the members of the staff were very friendly and informative about local entertainment for the family. Overall my experience was amazing and I give this hotel 5 stars and 2 thumbs up!!!!

Was this review helpful? Yes 1
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to complete a survey. Your kind words have been passed along to our staff. We delight in serving our guests. You are welcome to stay with us in the future. Ken Parish Sales Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

I had a very clean room, they have a great daily breakfast with friendly, personable staff members. It's in a great location too, I definitely always stay here whenever I come in town, highly recommend!

Was this review helpful? Yes 1
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Your review of the hotel is greatly appreciated. We have passed along your kind words to the staff. We take great pride in serving our guests. We look forward to hosting you in the near future. Ken Parish Sales Manager More

Senior Contributor
39 reviews 39 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

I have long since been a Marriott fan. The total stay at the FI was like most of their properties. You get a great value with everything needed with no fluff. Thanks for another great stay. I will be back for another visit.

Was this review helpful? Yes
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

It is great to know that you rested well at our Fairfield Inn. Thank you for completing the survey. Our team enjoyed hearing your comments. We look forward to hosting you on your next visit to the area. Ken Parish Sales Manager More

NW Arkansas
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 30, 2014

My traveling companion reserved 2 rooms 45 days in advance, one with handicap amenities. When we arrived at the hotel around 6:15 to check in, there was only one room available for my party of 5. That room was not handicap accessible and not on first floor. We had to wait about 30 minutes to get another room for my... More

Was this review helpful? Yes
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to complete Trip Advisor Survey and sharing your experience with the Fairfield Inn & Suites Memphis Germantown. You indicated in your response that your most recent stay here with us at the Fairfield Inn & Suites Memphis Germantown was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take... More

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Additional Information about Fairfield Inn Memphis Germantown

Address: 9320 Poplar Pike, Germantown, TN 38138
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Memphis Germantown 2.5*
Number of rooms: 80
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Also Known As:
Fairfield Inn Memphis Germantown Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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