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Fairfield Inn Memphis Germantown

2.5 of 5 9320 Poplar Pike, Germantown, TN 38138
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Fairfield Inn Memphis Germantown
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Fairfield Inn Memphis Germantown
Fairfield Inn Memphis Germantown
Fairfield Inn Memphis Germantown
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21 reviews from our community

Traveler rating
    8
    9
    2
    2
    0
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10
3
Solo
0
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Top Contributor
50 reviews 50 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The issues with room 111 are three fold, 1) it is smaller than the other rooms, 2) in is next to the pool and 3) the toilet is not bolted to the floor correctly causing it to wobble. The issue with management is 1) I had booked this hotel for four nights, so you would think they would put us... More 

Was this review helpful? Yes
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. I am sorry that we did not meet your expectations on your last stay with us here at the Fairfield Inn... More 

Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 20, 2014

This inn was clean. Breakfast was average. You had people stomping above you and you could hear people in the next room snoring. Very thin walls. Value was OK. Staff was friendly. All the desk people were helpful.

Was this review helpful? Yes
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites Germantown for your... More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2014

My family and I stayed at this hotel through a Priceline bid. Being rated a 2 1/2 stars & for the price I was a little worried about what type of hotel I'd be getting, but to my surprise it turned out to be a GREAT hotel. Inexpensive, contemporary room décor, VERY comfortable beds, AMAZING shower pressure, indoor/outdoor pool(s) ....... More 

Was this review helpful? Yes 2
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. It gives me great pleasure to know that you and your family enjoyed your trip. Thank you for being a loyal... More 

1 review
5 of 5 stars Reviewed October 11, 2014 via mobile

Thank you to Jason Quinn and his staff for being so accommodating during our stay in Memphis. A hotel is a hotel but the staff made it more than that and eased the hectic wedding schedule we were on by offering advice on local restaurants and directions to the venue.

Was this review helpful? Yes
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites for your lodging... More 

San Diego, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

I want to thank the manager Davone Floyd for taking the time to help my family and I. we had an unexpected death in our family and Davone took very good care of us during this very difficult time. He was very understanding and even though I was very emotional and could have been interpreted as rude. He kept his... More 

Was this review helpful? Yes 3
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites for your lodging... More 

Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 26, 2014

Myself and my sweetheart have been here for a week and from the time we checked in until now checking out, service has been superior! Ms. Gwen and the entire staff served us with superior customer service. The rooms are impeccable! The hotel is immaculate. We are in Memphis a lot and will always chose here as our accommodations. Kudos... More 

Was this review helpful? Yes 2
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites for your lodging... More 

Arlington Heights, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 11, 2014

Good Hotel, compared to other Fairfield inn's everywhere. Memphistown is a great location - great neighborhood with stores nearby, 20 minutes to memphis everywhere. good, good, good, good, good, good,

Was this review helpful? Yes 4
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your most recent stay with us here at the Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have a pleasurable stay. Thank you for being a loyal guest, and hope you decide to choose the Fairfield Inn & Suites Germantown for your... More 

Norwood, Missouri
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 5, 2014

Only stayed one night while I dropped my sons off who stayed almost a week there for work, but that king sized bed was terrific! Great pillows and a nicely firm and comfy bed. A modern flat screened television with in and out-puts. A pull out sofa that was comfy enough (although only a double). Nicely decorated room with a... More 

Was this review helpful? Yes 4
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your excellent stay at Fairfield Inn & Suites Memphis Germantown. It is always our intentions for every guest to have an enjoyable stay with us here at the Fairfield Inn & Suites Memphis Germantown. We have much pride in our hotel and we are glad that you enjoyed the... More 

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

I had such a wonderful experience while staying at Fairfield Inn & Suites. My room was very clean, breakfast area was very impressive, and the members of the staff were very friendly and informative about local entertainment for the family. Overall my experience was amazing and I give this hotel 5 stars and 2 thumbs up!!!!

Was this review helpful? Yes 1
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to complete a survey. Your kind words have been passed along to our staff. We delight in serving our guests. You are welcome to stay with us in the future. Ken Parish Sales Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

I had a very clean room, they have a great daily breakfast with friendly, personable staff members. It's in a great location too, I definitely always stay here whenever I come in town, highly recommend!

Was this review helpful? Yes 1
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Your review of the hotel is greatly appreciated. We have passed along your kind words to the staff. We take great pride in serving our guests. We look forward to hosting you in the near future. Ken Parish Sales Manager More 

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Additional Information about Fairfield Inn Memphis Germantown

Address: 9320 Poplar Pike, Germantown, TN 38138
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Memphis Germantown 2.5*
Number of rooms: 80
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Also Known As:
Fairfield Inn Memphis Germantown Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn

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