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Fairfield Inn Memphis Germantown

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9320 Poplar Pike, Germantown, TN 38138
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1 room 1 guest
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Fairfield Inn Memphis Germantown
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40 Reviews from our TripAdvisor Community

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Traveler rating
    22
    14
    2
    2
    0
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19
4
Solo
0
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Joppa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel was great. I loved the location stores and movie theater nearby. Very clean and updated. The breakfast was good with a fair mixture of food. Staff was fantastic. Located in a residential area. The bedding was comfortable and amenities fir a category three hotel.

Was this review helpful? Yes
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you so much for letting us know about your pleasurable stay with us at Fairfield Inn & Suites Memphis Germantown. We will be sure to share your wonderful comments with our staff, and we hope we see you again when your travels bring you back to Germantown! More 

1 review
5 of 5 stars Reviewed 1 week ago

I travel for work and was very impressed with this hotel. The staff was friendly. The room was very clean. I would highly recommend this hotel. If i travel back through Germantown, i will definitely stay here again.

Was this review helpful? Yes
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to share with us your recent experience at the Fairfield Inn Germantown. Our staff strives to provide excellent customer service. Your kind words will be an encouragement to them. We would love to host you again. More 

Baton Rouge, Louisiana
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed one night on our way back to Louisiana (8/23). No one was at the desk when we arrived and when the lady did show up she was not friendly or welcoming. The only thing I liked about my interaction with the desk clerk was being asked which floor I wanted to be on. The hotel... More 

Was this review helpful? Yes
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

We appreciate you letting us know about your recent experience at Fairfield Inn and Suites Memphis Germantown. It is our intention for every guest to have a pleasurable stay. We are glad we were able to provide you with great guest service, and we hope you choose to stay with us again! More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I travel often, and have very high expectations when it comes to service and cleanliness. Fairfield Inn Germantown not only met my high expectations, it exceeded them. From the housekeepers to the front desk, everyone welcomed me with a smile on their face and made me feel at home. The management was so incredibly helpful and professional. Top notch service... More 

Was this review helpful? Yes
Jason Q, Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your experience here with us at the Fairfield Inn & Suites Memphis Germantown. We are glad you not only enjoyed yourself during your stay, but also got to experience the exceptional guest service on which we pride ourselves. We can't wait to see you during your next visit here... More 

Germantown, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were having construction work done at our home, and we had to stay somewhere else for a couple of days. The Fairfield Inn is located just a couple of miles from our house. We decided to stay there, and that turned out to be an excellent choice. The place was very clean and the lady at the front desk... More 

Was this review helpful? Yes
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. It is our intent for every guest to have a pleasurable stay, and we are so glad you got to experience the exceptional service on which we pride ourselves. Thank you again for staying with us, and we hope... More 

Coppell, Texas
Level Contributor
201 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed July 26, 2015

Driving through Memphis we needed a place to spend the night only. This was a little farther South off 40 than we realized but the 10 minutes were worth it to stay in a newer Marriott hotel. The staff were friendly, let us park our expensive SUV loaded with luggage out front. The rooms were spacious, clean & comfortable. We... More 

Was this review helpful? Yes
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for choosing to stay with us. I appreciate your kind words and very pleased that you had a great experience at our hotel. Our staff will be delighted to hear your comments. We strive to provide excellent customer service. We would love to have you visit with us again in the near future. More 

Newnan, Georgia
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 23, 2015

Coming in from Branson this was a nice place to rest. Check in was easy and the clerk on duty was friendly and pleasant. Clean and comfortable room, great bed and really top notch shower. Nice breakfast spread but lacking flavor particularly in regards to the bacon, just no taste. Overall I would stay here again with hestitation.

Was this review helpful? Yes
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

We appreciate you letting us know about your recent experience at Fairfield Inn and Suites Memphis Germantown. It is our intention for every guest to have a pleasurable stay. We are glad we were able to provide you with great guest service, and we hope you choose to stay with us again! More 

Cincinnati, Ohio, United States
Level Contributor
253 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed July 21, 2015

We were running late on Saturday night and had made a reservation here on the recommendation of a friend. It is a newer hotel which means all the rooms are very nice. We had a double, with two nice queen beds that were very comfortable. The location of the hotel is nice because it's not far from several nice restaurants,... More 

Was this review helpful? Yes 2
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

We are so glad you took the time to let us know about your stay at Fairfield Inn and Suites Memphis Germantown. We will be sure to relay your comments to the staff. Thank you for choosing us for your lodging needs, and we hope to see you again when you travel to the Germantown area! More 

Mount Pleasant, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 21, 2015

Six of us on four motorcycles made the trip from Fort Worth to Memphis on one long hot day. We were so glad to find the hotel! Beds were comfortable and rooms great. Breakfast was great for us. The neighborhood is above good!

Was this review helpful? Yes 2
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your excellent stay at the Fairfield Inn and Suites Memphis Germantown. We are glad you got to experience the exceptional guest service on which we pride ourselves. We hope to see you again in the future! More 

Yonkers, New York
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 26, 2015

The beds are very comfortable and the hotel, like all the Fairfield's, is clean. Flat screen television, continental breakfast and a charm of it's own. That's the greatest thing about Marriott, I know it's going to be consistent in it's quality. Great stay.

Was this review helpful? Yes 1
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for sharing with us about your great stay. Our goal is to provide excellent customer service. Our staff will enjoy hearing about your kind words. We look forward to hosting you again in the near future. More 

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