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Fairfield Inn Memphis Germantown

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9320 Poplar Pike, Germantown, TN 38138
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Fairfield Inn Memphis Germantown
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Fairfield Inn Memphis Germantown
Fairfield Inn Memphis Germantown
Fairfield Inn Memphis Germantown
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36 Reviews from our TripAdvisor Community

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Traveler rating
    19
    13
    2
    2
    0
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18
4
Solo
0
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germantown, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We were having construction work done at our home, and we had to stay somewhere else for a couple of days. The Fairfield Inn is located just a couple of miles from our house. We decided to stay there, and that turned out to be an excellent choice. The place was very clean and the lady at the front desk... More 

Was this review helpful? Yes
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. It is our intent for every guest to have a pleasurable stay, and we are so glad you got to experience the exceptional service on which we pride ourselves. Thank you again for staying with us, and we hope... More 

Coppell, Texas
Level Contributor
170 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 1 week ago

Driving through Memphis we needed a place to spend the night only. This was a little farther South off 40 than we realized but the 10 minutes were worth it to stay in a newer Marriott hotel. The staff were friendly, let us park our expensive SUV loaded with luggage out front. The rooms were spacious, clean & comfortable. We... More 

Was this review helpful? Yes
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for choosing to stay with us. I appreciate your kind words and very pleased that you had a great experience at our hotel. Our staff will be delighted to hear your comments. We strive to provide excellent customer service. We would love to have you visit with us again in the near future. More 

Newnan, Georgia
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Coming in from Branson this was a nice place to rest. Check in was easy and the clerk on duty was friendly and pleasant. Clean and comfortable room, great bed and really top notch shower. Nice breakfast spread but lacking flavor particularly in regards to the bacon, just no taste. Overall I would stay here again with hestitation.

Was this review helpful? Yes
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

We appreciate you letting us know about your recent experience at Fairfield Inn and Suites Memphis Germantown. It is our intention for every guest to have a pleasurable stay. We are glad we were able to provide you with great guest service, and we hope you choose to stay with us again! More 

Cincinnati, Ohio, United States
Level Contributor
234 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were running late on Saturday night and had made a reservation here on the recommendation of a friend. It is a newer hotel which means all the rooms are very nice. We had a double, with two nice queen beds that were very comfortable. The location of the hotel is nice because it's not far from several nice restaurants,... More 

Was this review helpful? Yes 2
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

We are so glad you took the time to let us know about your stay at Fairfield Inn and Suites Memphis Germantown. We will be sure to relay your comments to the staff. Thank you for choosing us for your lodging needs, and we hope to see you again when you travel to the Germantown area! More 

Mount Pleasant, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Six of us on four motorcycles made the trip from Fort Worth to Memphis on one long hot day. We were so glad to find the hotel! Beds were comfortable and rooms great. Breakfast was great for us. The neighborhood is above good!

Was this review helpful? Yes 1
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your excellent stay at the Fairfield Inn and Suites Memphis Germantown. We are glad you got to experience the exceptional guest service on which we pride ourselves. We hope to see you again in the future! More 

Yonkers, New York
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 26, 2015

The beds are very comfortable and the hotel, like all the Fairfield's, is clean. Flat screen television, continental breakfast and a charm of it's own. That's the greatest thing about Marriott, I know it's going to be consistent in it's quality. Great stay.

Was this review helpful? Yes 1
Ken P, Sales Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you for sharing with us about your great stay. Our goal is to provide excellent customer service. Our staff will enjoy hearing about your kind words. We look forward to hosting you again in the near future. More 

Saint Charles, Missouri, United States
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

Great hotel as usual for rooms, looks and their hot breakfast, pool, location! Male working the front desk not so great-lied directly to our face as well as to another guest prior to us that had checked in.

Was this review helpful? Yes
Kiara K, Front Office Manager at Fairfield Inn Memphis Germantown, responded to this review

Valerie, Thank you for taking the time out to let us know about your stay with us at Fairfield Inn & Suites Memphis Germantown. We apologize for the issue you encountered with the staff member mentioned, and we assure you that the issue has been address and corrected. We hope that you choose us again when you're in the Germantown... More 

Mentor, Ohio
1 review
5 of 5 stars Reviewed May 13, 2015

We made plans to visit Tenn. for a funeral and had a 11-12 hour drive to get to our destination. Walking in to the hotel I was met by one the best Front desk personnel ever. Regardless of the time about Mid Night Devone was very inviting and very helpful. When we called down with a question his reply was... More 

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Kim K, Director of Sales at Fairfield Inn Memphis Germantown, responded to this review

Thank you Alisa for letting us know about your recent experience at the Fairfield Inn & Suites - Germantown. Our staff strives to ensure excellent guest service is provided to all of our guests. We are delighted Davone did such an outstanding job in taking care of your requests while you were our guest. We will share your kind comments... More 

Calera, AL
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 13, 2015

We needed a getaway of adventure. We wanted to spend our money enjoying food and activities of Memphis area. This hotel is around 15 miles from downtown but we were okay with that. This was an awesome value for a nice clean hotel. The staff was really nice and accommodating and the area seemed safe. The walls were kind of... More 

Was this review helpful? Yes
Kim K, Director of Sales at Fairfield Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at the Fairfield Inn & Suites Germantown. We are delighted to know the hotel met your needs of being a nice, clean and affordable location that is close to restaurants and shopping. Our staff strives to ensure each guest has a pleasurable experience and we are so glad you enjoyed... More 

North Little Rock, Arkansas
1 review
5 of 5 stars Reviewed April 18, 2015

I have stayed at numerous fairfield inns and this has been the best one by far. The building has went through a remodel and the inside and out look like it was built yesterday. The rooms were clean and the decor was nice. Breakfast was also great. The night auditor was extremely helpful not to often i meet a night... More 

Was this review helpful? Yes
Jason Q, General Manager at Fairfield Inn Memphis Germantown, responded to this review

Thank you Brian for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. We are thrilled to know you enjoyed breakfast and the clean property. I will pass along to the staff. It is always our intent for every guest to have a pleasurable stay. We hope too see you again in the future. More 

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