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All 8 Germantown hotels

Homewood Suites by Hilton Memphis Germantown

3.0 of 5 Hotel   |   7855 Wolf River Boulevard, Germantown, TN 38138
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Ranked #1 of 8 Hotels in Germantown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
HjstepTN
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206 reviews from our community

Traveler rating
    120
    52
    19
    10
    5
See reviews for
70
25
15
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Top Contributor
59 reviews 59 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel lobby looked clean and front desk person was friendly. I demagnetized my room key by putting it in my pocket with my phone. Oops. I liked the room layout. The bathroom was separate from the bedroom. Plenty of room in the living room and kitchen was just big enough to be functional. The king bed was comfortable and the... More

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Jackson, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel was nice. Wonderful location for shopping, eating, and relaxing. Hotel staff could be bit more friendly. Breakfast was good. Really should have the evening gathering on the weekends (at least on Friday).

Review collected in partnership with Homewood Suites by Hilton

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Toronto
Top Contributor
120 reviews 120 reviews
49 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

When you make a reservation 10 months in advance for an accessible room. Then receive a confirmation of your reservation a week before you arrive. On the day you arrive you are told there is no accessible room available - that is poor service. I gather that the people in the room wanted it for a week and we only... More

Was this review helpful? Yes 1
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for taking the time to share your experience. If you would like to discuss your stay in further detail, please do not hesitate to reach out to me directly. Sincerely, Sharbour Ray Assistant General Manager 901-751-2500 sharbour.ray@hilton.com More

Murfreesboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean hotel in a safe area of town. Free wifi in suite. Plenty of room in the suite. The suite had a comfortable temperature when I arrived so I did not have to adjust it at all. Everything in the suite was in good working order. Will definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your kind review! I am thrilled to hear you enjoyed your visit. We hope to see you again very soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was very nice and very convenient to the location where we were attending events over the weekend. The staff was pleasant, courteous and helpful. Breakfasts were better than most with a very good selection of foods and there was variation each day. Having the little kitchen in our room was great, though there was coffee and fruit downstairs all... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for your kind review! We are thrilled that you enjoyed your time at our property as much as we enjoyed having you as our guest. We hope to see you again soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Hendersonville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed at this hotel a number of times and our experience has always been excellent. The staff is friendly, the rooms are clean with great amenities, the price is reasonable, and the location is safe with plenty of restaurants located close by. It is also a very convenient location to Memphis

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

We are so happy to hear you enjoy your visits to our property! Thank you for taking the time to let us know. I will be sure to share your response with the rest of my team. Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

chicago, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We have used this hotel numerous times and have never been disappointed. The rooms are quiet and the service is great. There is a restaurant right across the street that we found to have good breakfast, lunch and dinner. For the athletic types the basketball court and swimming pool is right outside.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for sharing your feedback with us. I am so happy to hear you enjoyed your visit. Please come back and see us soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Memphis, United States
1 review
4 of 5 stars Reviewed August 16, 2014

Friendly staff, breakfast and evening meals were good, suite was clean. Walls were a little thin, but room was comfortable. Just wish housekeeping would not replace towels when they are hung to conserve water. Why do they say we can hang them and then don't honor it when we do? Hotels wash millions of loads of laundry each day and... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for your feedback. I will bring this up with my director of housekeeping so that we can be sure we are doing our part in conserving our resources. I hope we will see you again soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Bentonville, Arkansas
Top Contributor
68 reviews 68 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed August 15, 2014

This hotel is a nightmare and the management is a nightmare to deal with as well! That sums up my review of this hotel. My family and I stayed at this property over a holiday weekend. The hotel's management allowed several youth sports teams to stay at the property. Needless to say, the hotel management (or the lack thereof) let... More

Was this review helpful? Yes
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I am so sorry to hear you were disappointed with your stay. If you would like to discuss your stay in further detail, please do not hesitate to contact me directly via email or phone. Sincerely, Sharbour Ray Assistant General Manager Homewood Suites Germantown sharbour.ray@hilton.com 901-751-2500 More

Allen, Texas
Top Contributor
50 reviews 50 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 15, 2014

Used this hotel for road trip stay. Reached hotel late and the front desk checked us in quick. Very good staff but the room was smelly. Bit noisy and smelled smoke all over. Since it was too late did not bother to change the room but disappointed since I had requested for a non smoking room! Breakfast was good and... More

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

We certainly appreciate your feedback, and I am so sorry that you were unhappy with your suite! Please let me know if you are back in the Memphis area - we would love to have you stay with us again, and we will be sure to get you in a non-smoking suite for your next visit. Sincerely, Megan Smith Front... More

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Additional Information about Homewood Suites by Hilton Memphis Germantown

Address: 7855 Wolf River Boulevard, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Memphis Germantown 3*
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Also Known As:
Homewood Suites By Hilton Memphis Germantown Hotel Germantown
Homewood Suites Germantown
Hilton Germantown
Homewood Germantown
Homewood Suites Memphis Germantown
Germantown Homewood Suites
Germantown Hilton

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