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Homewood Suites by Hilton Memphis Germantown

3.0 of 5 7855 Wolf River Boulevard, Germantown, TN 38138
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Certificate of Excellence 2014
Homewood Suites by Hilton Memphis Germantown
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Homewood Suites by Hilton Memphis Germantown
Homewood Suites by Hilton Memphis Germantown
Homewood Suites by Hilton Memphis Germantown
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217 reviews from our community

Traveler rating
    127
    54
    20
    10
    6
See reviews for
73
27
15
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, TN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

8 of us converged on the Homewood Suites to visit our eldest son in a Fellowship at the Campbell Clinic for Hand Surgery. Our Thanksgiving Holiday was very special. The rooms were better than adequate, they let us use a wheelchair as one of our family members was post foot surgery which made seeing the sites easy. The staff were... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Sharbour R, Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More 

Nashville, Tennessee
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is nice and safe. The meals are nice. The decor and rooms are very outdated. This location needs a splash of bright colors and new carpet. The wifi is terribly slow and the channel line up with Dish is very little to be desired. If it wasnt for excellent customer service from Hiltons Staff member Abby I would... More 

Was this review helpful? Yes
Sharbour R, Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback. More 

Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

Hotel staff was extremely friendly and helpful. Breakfast was great and offered a different menu each morning. Light evening meal was a bonus. Room was ample and clean. Great walking/biking trail close to hotel - Wolf River Trail. Took 2 long walks for some fresh air and exercise. Great location and easy to find. Glad we stayed at this hotel.... More 

Review collected in partnership with Homewood Suites by Hilton

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Wichita, Kansas
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed November 8, 2014

We have been staying here for well over 8 years. It has been a nice quite place that is tucked away in Germantown TN. We have always felt like we were at home here. That has all changed now. For some reason the Asst. Manger Mr.Ray who is a kid, feels like he can talk down to people and treat... More 

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Cordova, Tennessee
Top Contributor
62 reviews 62 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2014

I promoted a event at Germantown performing arts center and a lot of my guest stayed at this hotel. I work with Renee who is in Sales and I want to express my thank you to her and the staff for helping my guest enjoy their stay and comfort. This hotel has a Perkins Restaraunt outside the front door that... More 

Was this review helpful? Yes 1
Limestone, United States
1 review
5 of 5 stars Reviewed October 15, 2014

This is one of the best places we have ever stayed in Memphis in the 30 years we have been visiting the area. The staff from check in to the food and maid service was so helpful and nice. We enjoyed the dinner and breakfast provided by the staff. The room was cleaned daily and quickly. We will be staying... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for reviewing your stay at our location! I am so glad that you loved our property. I've shared your comments with our staff - they are so humbled that you took the time to mention them! We all hope we can welcome you back soon. Thank you, Megan Smith Front Office Supervisor Homewood Suites Germantown More 

Biloxi, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

The hotel is clean and there was excellent service from the friendly staff. It has a central location by the intersection of two busy roads, with easy access to City and the suburb. The suites are roomy and well equipped, and they do accept pets.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodGermantown, Director of Sales at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your feedback! We're so happy you found our location convenient - being in the heart of Germantown means we're just a short drive to everything! We hope you'll visit us again soon! Sincerely, Renee Cook Task Force Director of Sales Homewood Suites Germantown More 

Troy, TN
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2014

Great location when staying in Germantown. Excellent staff, service, dining room, rooms. They have dinner each night except weekends which makes it really convenient when checking in and too tired to go out.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I'm so happy you enjoyed your time with us! Thanks for taking the time to let everyone know. We hope you'll be back to stay with us again soon. Sincerely, Sharbour Ray Assistant General Manager Homewood Suites Germantown More 

1 review
4 of 5 stars Reviewed October 1, 2014

rooms were great! Clean and staff was very friendly!!! Staff recommended place for dinner and it was excellent and turned out to be one of the top places in Memphis but didn't cost an arm and a leg. In fact we ate there twice. A little far from Beale St. but would stay there again. Breakfast was light and left... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your kind review of our property. I will be sure to pass your stellar remarks on to our team. We hope to have you stay with us again soon. Sincerely, Sharbour Ray Assistant General Manager Homewood Suites Germantown More 

Wentzville, United States
1 review
5 of 5 stars Reviewed September 30, 2014

Great hospitality...love the ceiling fan in the bedroom. The welcome was very natural...southern hospitality makes you smile. I did not get a chance to visit for the breakfast or evening reception....I did see alot of folks down there. Coffee was great every morning.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I am thrilled to hear that you enjoyed your stay with us! I love that you loved the amenities in your suite. Next time you stay with us, be sure to stop in and experience our Suite Start Breakfast and our Manager's Reception - you'll never want to leave! We hope to see you again soon! Sincerely, Megan Smith Front... More 

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Additional Information about Homewood Suites by Hilton Memphis Germantown

Address: 7855 Wolf River Boulevard, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Memphis Germantown 3*
Number of rooms: 92
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Also Known As:
Homewood Suites By Hilton Memphis Germantown Hotel Germantown
Homewood Suites Germantown
Hilton Germantown
Homewood Germantown
Homewood Suites Memphis Germantown
Germantown Hilton
Germantown Homewood Suites

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