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All 8 Germantown hotels

Homewood Suites by Hilton Memphis Germantown

3.0 of 5 Hotel   |   7855 Wolf River Boulevard, Germantown, TN 38138
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84%
Ranked #1 of 8 hotels in Germantown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Darla C Murfreesboro, United States
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  • Reviews (203)
  • Photos (17)
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203 people have reviewed this hotel

Traveler rating
    120
    49
    19
    10
    5
See reviews for
69
24
15
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Murfreesboro, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very clean hotel in a safe area of town. Free wifi in suite. Plenty of room in the suite. The suite had a comfortable temperature when I arrived so I did not have to adjust it at all. Everything in the suite was in good working order. Will definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Hotel was very nice and very convenient to the location where we were attending events over the weekend. The staff was pleasant, courteous and helpful. Breakfasts were better than most with a very good selection of foods and there was variation each day. Having the little kitchen in our room was great, though there was coffee and fruit downstairs all... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for your kind review! We are thrilled that you enjoyed your time at our property as much as we enjoyed having you as our guest. We hope to see you again soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Hendersonville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed at this hotel a number of times and our experience has always been excellent. The staff is friendly, the rooms are clean with great amenities, the price is reasonable, and the location is safe with plenty of restaurants located close by. It is also a very convenient location to Memphis

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

We are so happy to hear you enjoy your visits to our property! Thank you for taking the time to let us know. I will be sure to share your response with the rest of my team. Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have used this hotel numerous times and have never been disappointed. The rooms are quiet and the service is great. There is a restaurant right across the street that we found to have good breakfast, lunch and dinner. For the athletic types the basketball court and swimming pool is right outside.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for sharing your feedback with us. I am so happy to hear you enjoyed your visit. Please come back and see us soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Memphis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, breakfast and evening meals were good, suite was clean. Walls were a little thin, but room was comfortable. Just wish housekeeping would not replace towels when they are hung to conserve water. Why do they say we can hang them and then don't honor it when we do? Hotels wash millions of loads of laundry each day and... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for your feedback. I will bring this up with my director of housekeeping so that we can be sure we are doing our part in conserving our resources. I hope we will see you again soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Bentonville, Arkansas
Top Contributor
63 reviews 63 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is a nightmare and the management is a nightmare to deal with as well! That sums up my review of this hotel. My family and I stayed at this property over a holiday weekend. The hotel's management allowed several youth sports teams to stay at the property. Needless to say, the hotel management (or the lack thereof) let... More

Was this review helpful? Yes
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I am so sorry to hear you were disappointed with your stay. If you would like to discuss your stay in further detail, please do not hesitate to contact me directly via email or phone. Sincerely, Sharbour Ray Assistant General Manager Homewood Suites Germantown sharbour.ray@hilton.com 901-751-2500 More

Allen, Texas
Top Contributor
50 reviews 50 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Used this hotel for road trip stay. Reached hotel late and the front desk checked us in quick. Very good staff but the room was smelly. Bit noisy and smelled smoke all over. Since it was too late did not bother to change the room but disappointed since I had requested for a non smoking room! Breakfast was good and... More

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

We certainly appreciate your feedback, and I am so sorry that you were unhappy with your suite! Please let me know if you are back in the Memphis area - we would love to have you stay with us again, and we will be sure to get you in a non-smoking suite for your next visit. Sincerely, Megan Smith Front... More

Austin, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times. Every time the customer service has been excellent. The desk staff go out of its way to make the stay comfortable. The rooms are nice. Like the fact that the hotel is pet friendly. Proximity to a range of restaurants is a plus.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for taking the time to share your review! I am thrilled to hear how much you enjoyed your time at our property. I hope we will see you again soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Sullivan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was helpful and friendly! It was always very clean and well maintained! I was very pleased and would stay at the hotel anytime in the future! I was sent on business and I was very pleased and pleasantly surprised with the accommodations.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for your kind words! We loved having you with us. Please visit us again next time you're in the area! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our 10u Baseball team stayed here during the Dizzy Dean World Series in Southaven, MS. While it's a little bit of a drive, I had stayed here 2 years previous with another team and had such a great experience then, that I recommended this hotel for our new team as well and we were NOT disappointed!!! Renee Cook was super... More

Was this review helpful? Yes 1
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for taking the time to share your feedback! I will be sharing this review with all of our team members so they know how much you appreciated everyone's efforts while you were here. We hope to see you again soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

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Additional Information about Homewood Suites by Hilton Memphis Germantown

Address: 7855 Wolf River Boulevard, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Memphis Germantown 3*
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Also Known As:
Homewood Suites By Hilton Memphis Germantown Hotel Germantown
Homewood Suites Germantown
Hilton Germantown
Homewood Germantown
Homewood Suites Memphis Germantown
Germantown Homewood Suites
Germantown Hilton

17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Homewood Suites by Hilton® allows you to feel closer to home whether you're traveling for a few nights or longer. Every spacious suite features enough space for work, study or entertaining, plus all the comforts of home, including a fully equipped kitchen with a full-size refrigerator, coffee-maker and microwave oven, and television. You'll also enjoy a complimentary hot breakfast every morning and an evening Manager's Reception with a complimentary light meal and beverages every Monday-Thursday. All for less than you might think. ... more   less 
Number of rooms
92

Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Memphis Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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