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Homewood Suites by Hilton Memphis Germantown

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7855 Wolf River Boulevard, Germantown, TN 38138
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Homewood Suites by Hilton Memphis Germantown
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279 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (55)
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Texas City, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We were just passing through when we stopped in for the night. .everything was very clean and the employees were very friendly. The breakfast was good and the afternoon social was VERY nice and the ladies in the dining room were great!! We really loved taking our drinks out to the courtyard area. Would definitely stay here again. Just what... More 

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Downsville, Louisiana
1 review
3 of 5 stars Reviewed 5 days ago NEW

The rooms were clean and the housekeeping staff was very friendly. I was very disappointed at the kitchen staff though bc they were not nice. Except for a girl by the name of Eileen I believe. She said she is cross training for the kitchen and housekeeping. She needs to be in the kitchen full time! When I stay in... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, quiet, polite, helpful, courteous, comfortable. We did digital check in - it was great. Walk in, say name, get welcomed, handed key card, guided to elevator, went to room, settled in and proceeded to get a great night's sleep. Breakfast bar was great next morning, attendants were very helpful and friendly. Have no complaints at all, and would happily... More 

Review collected in partnership with Homewood Suites by Hilton

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Richmond, Kentucky
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here quite often & have never had a bad experience. We travel for work and pleasure more than we are home & have come to appreciate consistent quality. We know when we arrive there will be no surprises or headaches! The beds are comfortable and clean, the rooms are spacious, the staff is great, the pantry is well... More 

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Texas
Level Contributor
184 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Generally, Homewood Suites will provide a very comfortable stay. At this one, though, a series of unhappy experiences made it less than it should have been. First, anyone planning to stay here should be aware of the street construction right next to the hotel. I was reminded of this at 3:45am when some heavy equipment was being moved (not the... More 

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Wray, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I went to a training in Germantown, TN and stayed at the Homewood Suites. The staff was awesome. The facility is very nice. The price was reasonable and the shuttle service very helpful. I had the opportunity to see the neighboring hotel across the street to compare, and I was so glad I booked at Homewood. Don't look at the... More 

Review collected in partnership with Homewood Suites by Hilton

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Springfield IL, United States
1 review
4 of 5 stars Reviewed July 26, 2015

A very enjoyable overnight stay on our way home to Springfield IL. The staff was professional and friendly and attended to our needs. The free continental breakfast was better than most. Check in and check out was very efficient.

Review collected in partnership with Homewood Suites by Hilton

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Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 26, 2015

Convenient location, pet friendly and generally clean hotel. Easy access to dining places and shopping./ Abby, the front desk receptionist is very good at her job. Very pleasant, courteous and accommodating staff member.

Review collected in partnership with Homewood Suites by Hilton

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2015 via mobile

I was hopeful when I booked my stay, but it was quickly dashed when I arrived. The pool is the size of an oversized hot tub, not a suitable size to accommodate the amount of guests. The basketball court was half the size of the pool. Why bother. The room had dirty carpets throughout, a good carpet clean or rehab... More 

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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 17, 2015

I want to like this hotel, and there were some wonderful aspects to it - comfy beds, suites at a good price, fun pool, meals. Nearly every staff person was friendly and helpful. But two things really detracted. First, the rooms (of which we were in 3 during our off-and-on two weeks in Memphis) all had very unpleasant odors (damp... More 

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