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Homewood Suites by Hilton Memphis Germantown

3.0 of 5 7855 Wolf River Boulevard, Germantown, TN 38138
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Certificate of Excellence 2014
Homewood Suites by Hilton Memphis Germantown
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Homewood Suites by Hilton Memphis Germantown
Homewood Suites by Hilton Memphis Germantown
Homewood Suites by Hilton Memphis Germantown
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235 reviews from our community

Traveler rating
    138
    58
    22
    10
    7
See reviews for
80
31
16
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars NEW

I must say that I was a little skeptical upon arriving but once there, I was thoroughly impressed. The upgraded rooms are extremely nice! The whole suite is nice but the BEST part of it was the customer service, I received from Ms. LISA!!! I'm not sure if she's a manager or not but her customer service was everything. She... More 

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Brandon, Mississippi
2 reviews
5 of 5 stars Reviewed 1 week ago

Chose this hotel because of the nice government employee discount. Was very pleased with the suite concept - bedroom separate from the kitchen/den area. Quiet and clean, but complimentary internet was very slow. Hot breakfast, very nice. Staff was very courteous and helpful.

Review collected in partnership with Homewood Suites by Hilton

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Brandon, Mississippi
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first experience at a Homewood Suites but won't be our last. Great value with hot breakfast and even a hot dinner included (Mon-Thurs). Great attentive staff. They made our stay wonderful.

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Sharbour R, Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More 

Cincinnati, United States
1 review
4 of 5 stars Reviewed 1 week ago

Bed was comfortable; liked the big screen TV's; kitchen well equipped; breakfast good with a variety each day; living room furniture not very comfortable for sitting and watching TV after a long day; convenient to a lot of restaurants.

Review collected in partnership with Homewood Suites by Hilton

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Cordova, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Honestly for this location to be in Germantown, i had high expectations for this. I was highly disappointed. The only thing i like about this location was the floor plan of the room. The hallways had a stale stench, there were dead insects, the pool was closed and it was very warm outside, the dishes were far from clean, i... More 

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Sharbour R, Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Johnson City, Tennessee
Top Contributor
179 reviews 179 reviews
47 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling on I40 and decided to stay two nights in Memphis and see the sites. Homewood Suites was easy access to everything in a clean safe part of town. The hotel was clean, the suite was large, the breakfast was very good, the manager's reception was good, and the staff were courteous and professional. Great place to stay... More 

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Memphis, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I truly enjoyed my stay here...friendly staff, nice clean room, comfortable bed...just what I ordered. I loved that there were kitchen utensils for me to use. I felt like I was in my own little apartment. This was a very pleasing experience for me.

Review collected in partnership with Homewood Suites by Hilton

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Keller, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2015

We needed a place in Germantown for a one night stay with our dogs. This hotel is not only a pet friendly hotel, but a clean pet-friendly hotel. Many places who allow pets begin to smell like dogs and cats. But the Homewood was clean, fresh and very nice. The rooms are spacious and clean. That's a biggie for me.... More 

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San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed January 9, 2015

This hotel has been a favorite for many years because of its location, rooms, service, staff, cleanliness. Even though it is near a main avenue, there is no noise. I cannot find any flaws and will be returning soon.

Review collected in partnership with Homewood Suites by Hilton

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US
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 5, 2015

The exterior and public areas are fine, but the room needs updating. The room was clean. Breakfast is included, and sometimes dinner is also included. I don't know why everyone is rating a 5. This is not a 5-star hotel.

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Additional Information about Homewood Suites by Hilton Memphis Germantown

Address: 7855 Wolf River Boulevard, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Memphis Germantown 3*
Number of rooms: 92
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Also Known As:
Homewood Suites By Hilton Memphis Germantown Hotel Germantown
Homewood Suites Germantown
Hilton Germantown
Homewood Germantown
Homewood Suites Memphis Germantown
Germantown Hilton
Germantown Homewood Suites

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