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All 8 Germantown hotels

Homewood Suites by Hilton Memphis Germantown

3.0 of 5 Hotel   |   7855 Wolf River Boulevard, Germantown, TN 38138
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Ranked #1 of 8 Hotels in Germantown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Carolyn G Limestone, United States
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212 reviews from our community

Traveler rating
    124
    54
    19
    10
    5
See reviews for
71
27
15
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Limestone, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best places we have ever stayed in Memphis in the 30 years we have been visiting the area. The staff from check in to the food and maid service was so helpful and nice. We enjoyed the dinner and breakfast provided by the staff. The room was cleaned daily and quickly. We will be staying... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for reviewing your stay at our location! I am so glad that you loved our property. I've shared your comments with our staff - they are so humbled that you took the time to mention them! We all hope we can welcome you back soon. Thank you, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Biloxi, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and there was excellent service from the friendly staff. It has a central location by the intersection of two busy roads, with easy access to City and the suburb. The suites are roomy and well equipped, and they do accept pets.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodGermantown, Director of Sales at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your feedback! We're so happy you found our location convenient - being in the heart of Germantown means we're just a short drive to everything! We hope you'll visit us again soon! Sincerely, Renee Cook Task Force Director of Sales Homewood Suites Germantown More

Troy, TN
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location when staying in Germantown. Excellent staff, service, dining room, rooms. They have dinner each night except weekends which makes it really convenient when checking in and too tired to go out.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I'm so happy you enjoyed your time with us! Thanks for taking the time to let everyone know. We hope you'll be back to stay with us again soon. Sincerely, Sharbour Ray Assistant General Manager Homewood Suites Germantown More

1 review
4 of 5 stars Reviewed 2 weeks ago

rooms were great! Clean and staff was very friendly!!! Staff recommended place for dinner and it was excellent and turned out to be one of the top places in Memphis but didn't cost an arm and a leg. In fact we ate there twice. A little far from Beale St. but would stay there again. Breakfast was light and left... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your kind review of our property. I will be sure to pass your stellar remarks on to our team. We hope to have you stay with us again soon. Sincerely, Sharbour Ray Assistant General Manager Homewood Suites Germantown More

Wentzville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hospitality...love the ceiling fan in the bedroom. The welcome was very natural...southern hospitality makes you smile. I did not get a chance to visit for the breakfast or evening reception....I did see alot of folks down there. Coffee was great every morning.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

I am thrilled to hear that you enjoyed your stay with us! I love that you loved the amenities in your suite. Next time you stay with us, be sure to stop in and experience our Suite Start Breakfast and our Manager's Reception - you'll never want to leave! We hope to see you again soon! Sincerely, Megan Smith Front... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel really late on Friday Sept.19, 2014. The night auditor was extremely friendly and welcoming. The next morning the hotel manager, Sharbour Ray even checked with us to make sure our room was up to and beyond our standard.The room was fantastic! It was spacious and inviting. We had absolutely no problems during our 2 night... More

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for taking the time to review your stay with us! I am so thrilled to hear that you enjoyed your time at our property. We cannot wait to have you stay with us again. Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

Top Contributor
64 reviews 64 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel lobby looked clean and front desk person was friendly. I demagnetized my room key by putting it in my pocket with my phone. Oops. I liked the room layout. The bathroom was separate from the bedroom. Plenty of room in the living room and kitchen was just big enough to be functional. The king bed was comfortable and the... More

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you so much for your feedback. We certainly appreciate the time you took to let us know your thoughts, and all of your comments are being taken into consideration as we are constantly looking for ways to improve guest experiences at our property. We certainly hope you will stay with us again - we're excited for you to see... More

Jackson, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was nice. Wonderful location for shopping, eating, and relaxing. Hotel staff could be bit more friendly. Breakfast was good. Really should have the evening gathering on the weekends (at least on Friday).

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your feedback regarding your recent visit to our property. We will certainly take your comments under consideration as we are always looking for ways to improve our property for all of our guests. I am so sorry to hear that you were displeased with the staff interactions you experienced - I will be taking this up with... More

Toronto
Top Contributor
126 reviews 126 reviews
50 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 10, 2014

When you make a reservation 10 months in advance for an accessible room. Then receive a confirmation of your reservation a week before you arrive. On the day you arrive you are told there is no accessible room available - that is poor service. I gather that the people in the room wanted it for a week and we only... More

Was this review helpful? Yes 1
HomewoodGermantown, General Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for taking the time to share your experience. If you would like to discuss your stay in further detail, please do not hesitate to reach out to me directly. Sincerely, Sharbour Ray Assistant General Manager 901-751-2500 sharbour.ray@hilton.com More

Murfreesboro, United States
1 review
5 of 5 stars Reviewed August 28, 2014

Very clean hotel in a safe area of town. Free wifi in suite. Plenty of room in the suite. The suite had a comfortable temperature when I arrived so I did not have to adjust it at all. Everything in the suite was in good working order. Will definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodGermantown, Front Office Manager at Homewood Suites by Hilton Memphis Germantown, responded to this review

Thank you for your kind review! I am thrilled to hear you enjoyed your visit. We hope to see you again very soon! Sincerely, Megan Smith Front Office Supervisor Homewood Suites Germantown More

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Additional Information about Homewood Suites by Hilton Memphis Germantown

Address: 7855 Wolf River Boulevard, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Memphis Germantown 3*
Number of rooms: 92
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Also Known As:
Homewood Suites By Hilton Memphis Germantown Hotel Germantown
Homewood Suites Germantown
Hilton Germantown
Homewood Germantown
Homewood Suites Memphis Germantown
Germantown Homewood Suites
Germantown Hilton

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