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Quality Inn Gallatin

2.5 of 5 1001 Village Green Crossing, Gallatin, TN 37066 (Formerly Jameson Inn Gallatin)
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Quality Inn Gallatin
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Quality Inn Gallatin
Quality Inn Gallatin
Quality Inn Gallatin
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61 reviews from our community

Traveler rating
    25
    15
    11
    4
    6
See reviews for
14
13
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlantic, Iowa
Top Contributor
59 reviews 59 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here because of the excellent on-line reviews but they were wrong. The "high speed" Internet access was so slow that my email would not open and I could not do business on the internet in my room. This was a business trip, so Internet access was essential but nonexistent. The only meat at breakfast was in the gravy... More 

Was this review helpful? Yes 1
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the "High speed internet" on your recent visit. At this time we do not offer high speed internet, we only offer wireless. The breakfast is chocie... More 

Philo, Illinois, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This was a very clean and relatively inexpensive place to stay. The facility was well cared for and the staff were friendly and helpful. The rooms were on the small size but adequate for the three adults in our party. The beds were comfortable for a full-sized. We are used to King beds but we needed two beds so full-sized... More 

Was this review helpful? Yes
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Dana Point
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 28, 2014

This place is dirty. Internet does not work, etc. sleeping in my cloths tonight. Quality by any standard this place is not. Owned by the same management as the Hoilday Inn Express that is equally managed poorly

Was this review helpful? Yes
Tonya B, Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team heer at the Quality Inn, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure... More 

Hartley, IA
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 24, 2014 via mobile

The first room we were put in smelled musty so I asked if there was others available. Someone came to even move our suitcases for us. Very accommodating. We were there on business, but nice clean room to relax in.

Was this review helpful? Yes
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

We are delighted that you enjoyed your stay with us. The staff here at the Quality Inn in Gallatin, takes pride in making sure our guest are taken care of. I am also glad that we were abl eto get you moved to another room, and hope too see you in the future. Thanks, from the staff here in Gallatin... More 

Bluffton, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 19, 2014

Hotel needs updating and major cleaning!!!! Staff was friendly. You enter your room through exterior doors - very 1970's! Lobby area was okay. Breakfast was poor at best. The fresh fruit choices were old and should never have been put out. Would not stay here again.

Was this review helpful? Yes 2
Tonya B, Manager at Quality Inn Gallatin, responded to this review

I am sorry that we did not meet your expectations. I appreciate the feedback. It would of been nice to know this at check out, so that I could taken care of you. Again I apologize for any inconvenience. Tonya Barnhill HM More 

Tampa, Florida
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2014

I was returning from a summer road trip out west and on the last leg of my journey when I booked the room, per usual, through a third-party bidding site. Sometimes these bookings are hit-and-miss, and when I drove up to the location, I suspected that this would be a miss. However, I was pleasantly surprised when I entered my... More 

Was this review helpful? Yes
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

2 reviews
4 of 5 stars Reviewed June 24, 2014

I've stayed at this hotel every time that I visited Gallatin it's location is excellent because there are plenty of places to eat at in walking distance and wal mart is like a block away and also, the rooms were nice and clean and the front desk was helpful if I ever needed anything and plus it's quiet in that... More 

Was this review helpful? Yes
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Somerset, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

These people are so great. Not one of them made you feel like you were a bother, so helpful from Manger, Check in attendants, Housre keepers and Maintance man. This man was so kind as to give me and my girls an umbrella big enough to cover us in rain at fest. Check in people I love them googled stuff... More 

Was this review helpful? Yes 1
Tonya B, Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Port Saint Lucie, Florida, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2014

We often visit this area to see family and usually stay at another hotel (which had no available rooms this trip) We normally do not like motel type lodging but I have to say for the price we paid I was happy with the Quality Inn. The Inn is older and not luxurious but Gallatin has a limited amount of... More 

Was this review helpful? Yes
Tonya B, Manager at Quality Inn Gallatin, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tonya Barnhill... More 

Richmond, Indiana
1 review
4 of 5 stars Reviewed May 28, 2014 via mobile

We stayed in this particular hotel over memorial weekend visiting family and for the most part it was a pleasent stay, the hotel staff was pleasent and friendly, even when we had to change rooms the first night due to the door lock not working right, but the front desk changed our room speedily and with no problem. The room... More 

Was this review helpful? Yes
Tonya B, Manager at Quality Inn Gallatin, responded to this review

Thank you for staying with us at the Quality In in gallatin, Tn. We hope to see you in the future. Tonya Barnhill Hotel Manager More 

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Additional Information about Quality Inn Gallatin

Address: 1001 Village Green Crossing, Gallatin, TN 37066 (Formerly Jameson Inn Gallatin)
Phone Number:
Location: United States > Tennessee > Sumner County > Gallatin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Gallatin 2.5*
Number of rooms: 60
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Also Known As:
Jameson Inn Gallatin Hotel Gallatin
Gallatin Jameson Inn

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