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Baymont Inn & Suites Gallatin

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354 Sumner Hall Dr., Gallatin, TN 37066 (Formerly Comfort Inn)
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1 room 1 guest
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Baymont Inn & Suites Gallatin
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49 Reviews from our TripAdvisor Community

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    14
    11
    16
    6
    2
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12
7
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (49)
  • Mar-May only
    (18)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (5)
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Ooltewah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Generally, I like staying at Baymont Inns as they offer most of the amenities of higher priced hotels (comfortable bedding, lots of pillows, clean rooms, decent breakfast, good TV reception, a work desk, and reliable internet). This hotel lived up to all of my expectations EXCEPT for the internet service, which was nonexistent during my one night stay. Fortunately, I... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for taking time to leave us feedback. I want you know that we are having little difficulty with our internet provider. however we switching the internet provider in few days. We hope you get come visit us again soon thank you. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

First time staying in the Baymont Chain. This particular hotel had room entry from the exterior with stairs and a balcony. Door Keycard would not work (second floor opposite end of the building from the lobby) when first checked in. Pretty clean appearing room overall, but had an immediate musty smell upon entering the room. Sour smelling shower curtain and... More 

Was this review helpful? Yes 1
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for you feedback. We apologize for exceeding your expectations. i wish you would have mentioned any of this upon checking, we would have gladly changed your room. i wish you give us chance when you are in Gallatin again. Thank you More 

Gallatin, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i do a lot of work out of town and we all ways try to stay here at the baymont in gallatin its a very clean place to stay the rooms are all ways nice when we get here the staff are all ways at your service and very nice.

Was this review helpful? Yes 3
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for your kind words. I have shared this message with all of our staff. We look forward to having you at this hotel again. Thank you More 

Athens, Alabama
1 review
2 of 5 stars Reviewed July 21, 2015

Pool was closed first day...then when I opened it just looked nasty the paint was coming off the bottom and my biggest problem was over half the people who worked there could barely speak any English..wouldn't recommend staying there

Review collected in partnership with Baymont Inn & Suites

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

Motel is very clean. Pete at the front desk was a pleasure to work with. We stopped here on a business trip,and would come back if in this area. Cleaning staff was very friendly and did a good job. We would definably come back if needed.

Was this review helpful? Yes 2
Buffalo Grove, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

In town for a wedding, location is great to the Epic Center, room was clean, but bed covers were questionable, as was the clarity of the pool water. Really appreciated the mini fridge and microwave, I just can't understand hotel's that do not provide this amenity. We had a late arrival, so we missed breakfast both days as we woke... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Knoxville, Tennessee
1 review
2 of 5 stars Reviewed June 27, 2015

Air conditioning went out at 3:30 a.m. Didn't come back on until 5:15 a.m. Then it starting making a high pitched squeaking noise. Front desk refused a refund or even a discount. Said I would have to talk to the manager who conveniently was not on duty. Will never stay at a Baymont inn again.

Review collected in partnership with Baymont Inn & Suites

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Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2015

The furniture in the room was dirty and stained. People would smoke right outside the rooms causing smoke smell to enter the rooms constantly. The breakfast food was all cold. The internet was so slow it was unusable. Not a very pleasant stay.

Review collected in partnership with Baymont Inn & Suites

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