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Baymont Inn & Suites Gallatin

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354 Sumner Hall Dr., Gallatin, TN 37066 (Formerly Comfort Inn)
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Baymont Inn & Suites Gallatin
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Baymont Inn & Suites Gallatin
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35 reviews from our community

Traveler rating
    10
    10
    11
    3
    1
See reviews for
7
5
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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    (35)
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    (18)
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    (7)
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    (5)
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    (5)
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1 review
3 of 5 stars Reviewed 4 days ago NEW

We had two rooms and all found the place quite acceptable. Low ceilings, good TV. Nothing very glamorous but in a good location and clean. Pool looked inviting but no time to use. Breakfast was typical but sufficient. Beds comfortable and water pressure fine.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a family-run establishment. Pete, the day manager, and every other person we have encountered have all been extremely friendly and helpful. The property is well-maintained, and very conveniently located--it's just off the highway and right near loads of places to eat and a host of retail places to get odds and ends. Our room is very clean and... More 

Was this review helpful? Yes
Monarch D, Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for taking time to give us good comments. Reviews like this is the reason we put all of our effort and hard work day in and day out. We are humble to receive these comments, We hope to keep exceeding your exceptions every time you stay at Baymont Inn & suites of Gallatin, TN Thank you from Our... More 

Tennessee
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Not particularly impressive. When we got there the bathroom floor was covered in water. We soaked it up and waited to see if something was leaking. It didn't seem to be so we waited until checkout to let the staff know. We did not have a safety lock on the door and the staff did not seem surprised or overly... More 

Was this review helpful? Yes 1
Monarch D, Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for you feedback. I want to apologize to you first. However I wished you would have said something to us at the time of arrival about problem with your room. We would have gladly changed your room. Again my apologizes our machine was broke, we have ordered and new machine and it will installed in timely manner. I... More 

Sweetwater, Tennessee
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Our visit to Gallatin was made more enjoyable by clean, comfortable beds and a courteous staff. Great location and great price. I definitely would consider staying here again and would recommend getting a room on the opposite side of the main entrance. Outside noises can be distracting at times. Overall, very accommodating.

Was this review helpful? Yes
Monarch D, Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for staying at Baymont in & Suites of Gallatin, TN. We try our hardest to accommodate every guest. We believe in cleanliness, comfort and reasonable price for our rooms. Thank you More 

Willoughby, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The room was clean and the staff was friendly and very helpful. Breakfast was adequate but nothing exceptional. The hotel was in a good location, walking distance of a couple of restaurants. Overall, would recommend and would stay again if in the area.

Was this review helpful? Yes 1
Monarch D, Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you this feedback. We are glad you had a great stay at our hotel. I will share this comments with our staff in our next meeting. We hope to see you here soon. Thank you once again. More 

The Woodlands, Texas
1 review
3 of 5 stars Reviewed 5 weeks ago

Hotel desk staff were very friendly and welcoming. Room was desperately in need of an update. I was surprised to find a motel style building with outside doors to rooms Which were reasonably clean inside, but there were lots of cigarette butts and overall dirtiness outside. The pool and pool area was filthy. This property looks like it was an... More 

Review collected in partnership with Baymont Inn & Suites

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

We are glade you had a good night sleep. We do our best to accommodate all of our guest. Ill share with our staff how high you spoke of them. Being Clean and Comfortable hotel is our priority. Please forgive us of the pool and pool area being unclean. We hope you and your family come and see us in... More 

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