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Baymont Inn & Suites Gallatin

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354 Sumner Hall Dr., Gallatin, TN 37066 (Formerly Comfort Inn)
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Baymont Inn & Suites Gallatin
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Baymont Inn & Suites Gallatin
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21 reviews from our community

Traveler rating
    6
    6
    6
    2
    1
See reviews for
4
4
1
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

A decent hotel. Every night people would smoke right outside the room and you could smell it in the room. Defeated the purpose of non-smoking if they can smoke right outside the doors.

Review collected in partnership with Baymont Inn & Suites

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was very clean jacuzzi work very well it was a great experience all together would recommend to anyone passing through to stay. Went to holiday Inn express they wanted 178 compared to 105 wonderful

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Nashville, Tennessee
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Ended up needing a room in Nashville area at the last minute. NOTHING was available at my favorite brands or competing brands for a reasonable price. Used Trip Advisor app for the first time to find an alternative. Ended up staying here for about $90 (inclusive) which is much lower than I would have paid closer to town for a... More 

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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 5, 2015

I was pleasantly surprised when I walked in my room and it looked brand new! I was really impressed. Not what I expected since some of the Baymonts are undergoing updates. This one exceeded my expectations. Dan M

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Smithville
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 1, 2015

This Baymont is kind of behind some other businesses so off the main highway which is good, but still in the middle of a shopping area. It was a business trip for my husband, but we enjoyed the shopping and dining near the hotel.

Review collected in partnership with Baymont Inn & Suites

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Gallatin, Tennessee
1 review
5 of 5 stars Reviewed January 5, 2015

This is my go-to place of retreat for me and my partner. We always, always have a great experience at this property. The staff is so kind, courteous and helpful making our stay that much more enjoyable. We've found if we stay on the backside of the property, it's much more quieter thus aiding us both to get the best... More 

Review collected in partnership with Baymont Inn & Suites

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank You James for this feedback. We are delighted to read that you choose Baymont Gallatin for your loading. Our Staff and I are always eager to help all of our guest. Providing guest with best experience possible is our goal. We look forward to serving you and your partner soon. thank again for this very positive review. Thank You... More 

Louisa
1 review
4 of 5 stars Reviewed December 31, 2014

The hotel was quiet, not a lot of other guests, probably because it was Christmas. Would like to have seen a larger variety for the breakfast, but hopefully when more guests are booked, breakfast is expanded.

Review collected in partnership with Baymont Inn & Suites

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Hello Elaine, Thank you for review. We happy that we were part of your Christmas season travel. During holiday season is not the busiest time of the year for us. We have a very wide variety of breakfast at Baymont Inn & Suites in Gallatin, TN. We have three cereals, Three Fruits, three oatmeal, hot waffles, coffee, OJ, Apple Juice,... More 

kldgaflk;
1 review
1 of 5 stars Reviewed November 23, 2014

I haven't actually stayed there to date. My original reservation was for 11/21-11/26, but I changed in online later to 11/24 - 11/26. The change was apparently not made, as I've been billed as a no show based on my original dates. The front desk at this particular hotel was very helpful and completed a reservation for me for the... More 

Review collected in partnership with Baymont Inn & Suites

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Hello David, Thank You for giving us the feedback. I am Sorry that you had go threw the inconvenience. Unfortunately we have no control of the brand website. But I am glad that you called our hotel and our staff resolved brand website mistake. We hope you do in fact come by our hotel and get experience our hospitality first... More 

Gatlinburg, Tennessee
Top Contributor
121 reviews 121 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 10, 2014

I would definitely stay again. The room was very clean and comfortable. The pool was great. The staff very helpful and friendly. The breakfast was great--wide selection. The price was affordable. Definitely recommend staying here.

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Hello LeeL003, Thank you for giving us fantastic review. We are happy that you recognized all of our hard work. I will share all of this feedback with my staff. We are very committed to our hotel and making sure your stay is as comfortable as possible. This kind of feedback makes us want to work even harder. Thank you... More 

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