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Baymont Inn & Suites Gallatin

2.5 of 5 354 Sumner Hall Dr., Gallatin, TN 37066 (Formerly Comfort Inn)
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Baymont Inn & Suites Gallatin
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Baymont Inn & Suites Gallatin
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15 reviews from our community

Traveler rating
    4
    5
    4
    1
    1
See reviews for
4
3
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Gallatin, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my go-to place of retreat for me and my partner. We always, always have a great experience at this property. The staff is so kind, courteous and helpful making our stay that much more enjoyable. We've found if we stay on the backside of the property, it's much more quieter thus aiding us both to get the best... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank You James for this feedback. We are delighted to read that you choose Baymont Gallatin for your loading. Our Staff and I are always eager to help all of our guest. Providing guest with best experience possible is our goal. We look forward to serving you and your partner soon. thank again for this very positive review. Thank You... More 

Louisa
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was quiet, not a lot of other guests, probably because it was Christmas. Would like to have seen a larger variety for the breakfast, but hopefully when more guests are booked, breakfast is expanded.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Hello Elaine, Thank you for review. We happy that we were part of your Christmas season travel. During holiday season is not the busiest time of the year for us. We have a very wide variety of breakfast at Baymont Inn & Suites in Gallatin, TN. We have three cereals, Three Fruits, three oatmeal, hot waffles, coffee, OJ, Apple Juice,... More 

kldgaflk;
1 review
1 of 5 stars Reviewed November 23, 2014

I haven't actually stayed there to date. My original reservation was for 11/21-11/26, but I changed in online later to 11/24 - 11/26. The change was apparently not made, as I've been billed as a no show based on my original dates. The front desk at this particular hotel was very helpful and completed a reservation for me for the... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Hello David, Thank You for giving us the feedback. I am Sorry that you had go threw the inconvenience. Unfortunately we have no control of the brand website. But I am glad that you called our hotel and our staff resolved brand website mistake. We hope you do in fact come by our hotel and get experience our hospitality first... More 

Gatlinburg, Tennessee
Top Contributor
109 reviews 109 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 10, 2014

I would definitely stay again. The room was very clean and comfortable. The pool was great. The staff very helpful and friendly. The breakfast was great--wide selection. The price was affordable. Definitely recommend staying here.

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Hello LeeL003, Thank you for giving us fantastic review. We are happy that you recognized all of our hard work. I will share all of this feedback with my staff. We are very committed to our hotel and making sure your stay is as comfortable as possible. This kind of feedback makes us want to work even harder. Thank you... More 

Dallas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 2, 2014

It was a great hotel but when we booked our reservations we asked about outside electrical hookups and were told there were plenty. When we arrived there were only 3 or 4 on one end of the hotel. We had to string extension cords out of our rooms to our boats through the door. Other than this inconvenience our stay... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you PatL398 for giving us feedback. We are delighted to read that you had a good stay at our hotel. I want to apologize to you for being misinformed about the electric outlet. I will discuss this with my staff about this matter. And I hope to see you at our hotel on your next fishing trip. Thank you... More 

Gallatin, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

My husband is here for 11 wks. as a traveling cat scan tech @ Sumner Hospital. they put us up in this Inn/ Suites. it has been amazing stay, if you need anything they were there. Breakfast was great. I have not sleep in a bed in 14 yrs. & I was a little afraid of have it would be... More 

Was this review helpful? Yes 1
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank You for taking time to fill out online survey. We are delighted to read that you had a great stay at our hotel. It was our pleasure to help you and your husband during your stay. We hope to see you and your husband again when you come and visit Gallatin, TN next time. Thank you once again! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014 via mobile

The service was great and the rooms were awesome. The new Manager is doing fantastic job renovating the hotel. He went out of the way to make our stay comfortable.I forgot a Redbox movie in my room and so I wouldn't have to make the 5 hour drive to get it. He returned it for me right after I phoned.

Was this review helpful? Yes 1
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank You for taking time to fill out online survey. We appreciate you acknowledging hard work. We are pleased to here you had great stay at our facility. Our staff and I are eager to serve you and your family again very soon. Thank you once again. More 

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Additional Information about Baymont Inn & Suites Gallatin

Address: 354 Sumner Hall Dr., Gallatin, TN 37066 (Formerly Comfort Inn)
Phone Number:
Location: United States > Tennessee > Sumner County > Gallatin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Gallatin 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Comfort Inn Gallatin
Gallatin Comfort Inn

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