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Baymont Inn & Suites Gallatin

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354 Sumner Hall Dr., Gallatin, TN 37066 (Formerly Comfort Inn)
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Baymont Inn & Suites Gallatin
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Baymont Inn & Suites Gallatin
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26 reviews from our community

Traveler rating
    6
    8
    9
    2
    1
See reviews for
5
4
2
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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The Woodlands, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel desk staff were very friendly and welcoming. Room was desperately in need of an update. I was surprised to find a motel style building with outside doors to rooms Which were reasonably clean inside, but there were lots of cigarette butts and overall dirtiness outside. The pool and pool area was filthy. This property looks like it was an... More 

Review collected in partnership with Baymont Inn & Suites

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Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at about 1 AM, bone tired. The good: the room was large, we had the number of towels we requested, more than ample pillows, comfy beds, nicely decorated. Overall, clean that I could see. The reason I say that is because the underside of the toilet seat was not cleaned properly. That's pretty gross. I travel with Clorox... More 

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st louis
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall this hotel is ok. Rooms are clean and beds are comfortable. Had a lot of trouble with the Internet. Coffee is not worth drinking, some kind of instant stuff. Not a lot of choices in the immediate area for hotels.

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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

A decent hotel. Every night people would smoke right outside the room and you could smell it in the room. Defeated the purpose of non-smoking if they can smoke right outside the doors.

Review collected in partnership with Baymont Inn & Suites

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for your feedback. I would like to apologize to you about your recent stay our property. We are a non smoking facility altogether. We ask all of our guest to walk 20 feet away from the room to smoke. I sincerely apologize you but i wished you would have said something to guest services. We would have made... More 

1 review
5 of 5 stars Reviewed March 8, 2015 via mobile

Room was very clean jacuzzi work very well it was a great experience all together would recommend to anyone passing through to stay. Went to holiday Inn express they wanted 178 compared to 105 wonderful

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for giving us feedback online. We pride ourselves in quality room for reasonable price. We would love to see you again at Baymont inn & Suites of Gallatin, TN. Thank you More 

Nashville, Tennessee
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 21, 2015 via mobile

Ended up needing a room in Nashville area at the last minute. NOTHING was available at my favorite brands or competing brands for a reasonable price. Used Trip Advisor app for the first time to find an alternative. Ended up staying here for about $90 (inclusive) which is much lower than I would have paid closer to town for a... More 

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

I would like to thank you for giving us a online review. We are glade that you got to stay at Baymont inn & Suites of Gallatin TN. We love providing quality product for reasonable price and we are glade you go to experience that first hand. We hope you give us chance first next time on, whenever you choosing... More 

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed February 5, 2015

I was pleasantly surprised when I walked in my room and it looked brand new! I was really impressed. Not what I expected since some of the Baymonts are undergoing updates. This one exceeded my expectations. Dan M

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Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for your online review. We are happy to read that you were impressed with our hotel. i will share these good comments of your with my staff .We look forward to seeing you again. Thank you once again. More 

Smithville
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 1, 2015

This Baymont is kind of behind some other businesses so off the main highway which is good, but still in the middle of a shopping area. It was a business trip for my husband, but we enjoyed the shopping and dining near the hotel.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Monarch D, General Manager at Baymont Inn & Suites Gallatin, responded to this review

Thank you for your response. We are happy to read that you and your husband enjoyed your trip to Gallatin, TN. We will eagerly wait you and your husband to come see us again. Thank you once again. More 

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