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BEST WESTERN Franklin Inn

#12 of 21 Hotels in Franklin
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1308 Murfreesboro Road, Franklin, TN 37064-3041
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BEST WESTERN Franklin Inn
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346 Reviews from our TripAdvisor Community

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Traveler rating
    100
    96
    69
    48
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Any
English first
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    (346)
  • Mar-May only
    (119)
  • Jun-Aug only
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    (57)
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Manhattan, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed today NEW

Hotel is not super fancy but very clean rooms and beds very comfy nice pool outside nice large playground Very nice staff and GREAT rate for Nashville area Right off highway And DEFINITELY visit downtown Franklin BEAUTIFULLY restored town takes you back in time Great shops and restaurants and don't forget the pie at Merridees in town Also Carton plantation... More 

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Indianapolis, Indiana
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have incurred numerous hours of time on the "call waiting system", much financial hardship due to having to move one of our parties (a new Mother and baby to another more expensive "last minute booking" MILES away from our work venue and hours of spoiled vacation time dealing with the SouthWest Vacations booking of a despicable hotel. Attached please... More 

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london ohio
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Traveling to the area to ride the Natchez Trace on our motorcycle. Jackie at the front desk is one of the best customer service representative I've ever dealt with. She was friendly, had a welcoming smile and answered all our questions. This Best Western is in a perfect location in Franklin Tenn. It is clean and we'll maintained. Rooms are... More 

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Oakville, Missouri
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

The room is a regular, old fashioned room. Nothing fancy but it is clean and comfortable. In a busy area with lots of shopping and chain restaurants. We went to visit the Franklin historic sites which were easy to get to and close enough. We did everything in historic Franklin and spent very little time in the room so for... More 

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Bloomington, Indiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed her en route back to Indiana from New Orleans. This hotel was very clean and nice for the price. The breakfast was great. The pool and grounds were very clean and the front desk folks were friendly.

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Morristown, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very Clean and the staff great.Ball team and their family had a good stay. Did not hear of any bad reports. Close to food and shopping. Right off the interstate and easy to get on and off. The pool was clean and a nice sized pool.

Review collected in partnership with Best Western

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cape coral
Level Contributor
159 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there 1 night while on a vacation trip. Visited Franklin, Tn, a very nice little town and decided to stay at The Best Western. Very friendly greeting at the entrance. Room was very clean and comfortable like just renewed. Served a complete breakfast with scrambled eggs, sausage patties, bisquit, gravy, fresh made pancakes etc. Very good!

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Mooreville, Ms
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I didn't give this BW higher marks because the rooms do not have enough outlets and we actually had to find the power cord to plug in the TV so it would work. Also, I felt it was a little pricey for they type of property, but I guess since it is close to Nashville then it is probably a... More 

Review collected in partnership with Best Western

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stopped here on a road trip. Close enough to Broadway in Nashville (15 mins) which is what we did. Clean rooms and friendly desk staff. Our room had an air conditioner that leaked all over the carpet but it was late by the time we noticed it. Breakfast was better than expected with pancakes, eggs, bacon etc.

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Troy, United States
2 reviews
1 of 5 stars Reviewed 1 week ago

Loud A/C and bathroom fan. Lumpy bed. Not very clean. Hot breakfast was tasteless scrambled eggs. Generic remote control didn't work had to have batteries. No guide to know what was on the channels and channel listing were not the right channel.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review. I am really sorry for the ice machine being down, but happy to report we have installed two Ice machines. I have discussed the musty smell in your room with the house keeping department and hope changing the air scent will help More 

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