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BEST WESTERN Franklin Inn

2.5 of 5 1308 Murfreesboro Road, Franklin, TN 37064-3041
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BEST WESTERN Franklin Inn
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BEST WESTERN Franklin Inn
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203 reviews from our community

Traveler rating
    58
    52
    41
    28
    24
See reviews for
71
47
22
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
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  • All months
    (203)
  • Mar-May only
    (58)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (52)
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    (25)
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Ripley, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

We wanted to stay in a hotel right off of I 65 on our trip home from Florida. We booked this several months ahead and we were glad we did because they were sold out the night we stayed due to a football game in the area. This was a super busy area but very easy to get to from... More

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Minneapolis, United States
1 review
2 of 5 stars Reviewed yesterday NEW

PROS: Great area and a pretty hotel for the price-point. Has a gym and nice rooms with comfortable beds. CONS: Cancelation time for rooms is 6pm (totally normal). I called at 5:27pm to cancel because my travel had been suspended. I was told they were refusing to cancel my room and they billed me for it the next day. The... More

Review collected in partnership with Best Western

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United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent overall experience. The place was recently redone and in very good shape. Room was quiet. Staff was helpful, especially the breakfast crew. Easy in and easy out, very nice. Location was very handy to I65 for quick access to the surrounding area.

Review collected in partnership with Best Western

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orange, United States
1 review
4 of 5 stars Reviewed 1 week ago

We had a very good night's stay after the bed sheet was replaced. It looked like it had a strain of hair and lint on them. We called the desk and the sheets and pillows were replaced within 1/2 hour. I would stay there again.

Review collected in partnership with Best Western

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Louisville, United States
1 review
3 of 5 stars Reviewed 1 week ago

we were not too please with our accommendation on the last trip. Why cut down on ammenidies and keep the rates the same. In the past we have been very pleased with our accomendations. On this last trip we noticed the accomendations had changed, We will not use your service any more.

Review collected in partnership with Best Western

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Sebree ky
2 reviews
5 of 5 stars Reviewed 2 weeks ago

the front desk staff was wonderful! even called to check on me after I was in the room. the bed was SO comfortable. I wished I could have stayed an extra night just to shake off the work I had done! the breakfast was made better by the cheery lady that greeted everyone. can't say enough good about this place!!

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Waukegan, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Upon checking in we were assigned room 113. It turned out room 113 was already rented to someone else. Worse than that, the renter was INSIDE the room when I tried to enter it. Fortunately the renter had employed the chain lock so I was stopped by that, coupled with him yelling at me to leave his room! I feel... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

I am very sorry that you had a bad experience here at our hotel. I assure you that this was a rate occurrence and have talked to each of the front desk staff concerning this matter. More

Miramar Beach, Florida
Top Contributor
56 reviews 56 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised to enter our room to see that it had been modernized with up to date furnishings and a large flat screen tv. Also the mattress was very comfortable. It is also well located to various restaurants that we were able to walk to our dining destination. The breakfast is the usual hotel morning fare but served... More

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Welland, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this property is an outdoor door hotel. keep that in mind if you are a light sleeper as traffic noise and garbage trucks are much louder than indoor corridor hotels. room was clean, lobby clean, staff friendly enough. rooms have fridge/freezer and microwave. good for the price paid as location right off interstate and in relation to downtown franklin was... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Paducah
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel was convenient, clean. Met our needs for the occasion. Usually have breakfast at hotels we stay at, and look for that when booking, but did not get up in time. Shoney's conveniently next door. Lived in this area 16 years ago and were amazed at how it had changed.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Road, Franklin, TN 37064-3041
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
Number of rooms: 132
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western

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