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All 20 Franklin hotels

BEST WESTERN Franklin Inn

2.5 of 5 Hotel   |   1308 Murfreesboro Road, Franklin, TN 37064-3041
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53%
Ranked #12 of 20 hotels in Franklin
A recent review
3 of 5 stars reviewed yesterday
marjory d
  • Overview
  • Reviews (167)
  • Photos (42)
  • Amenities
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  • Room tips (26)
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167 people have reviewed this hotel

Traveler rating
    48
    40
    33
    22
    24
See reviews for
53
40
19
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed yesterday NEW

It was an OK hotel. Clean and beds were comfortable. Otherwise just OK. For one night it was fine, would not go out of my way to stay again. Convenient to the highway, surrounding area is fairly nice with easy access to restaurants.

Review collected in partnership with Best Western

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Vale, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Some reviewers slammed this location and I had some concerns prior to staying there, but our room was very nice, seemed newly remodeled and the bed was excellent...that's why we stay in a hotel...to sleep, so we were happy! Breakfast was okay, if you really wanted to there are several options close by to enjoy. Trip into Nashville was only... More

Review collected in partnership with Best Western

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Niles ohi
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

this is the way it should be.. well taken care of ..I got to see first hand the professionalism of the desk manager. There was a disgruntled customer, making too much of a fuss over and honest mistake, he was very calm while handling them all the while customers were coming in and phones were ringing he did an awesome... More

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russellville
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was close to the event we attended - it was convenient, close to restaurants, very clean & fairly affordable (very affordable in comparison to others) - staff was very professional & attentive to our needs. Pool area was very nice & in great condition (other hotels did not match up)

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

A really great motel for agility trials. Beds are SO comfortable, A/C is outstanding and the staff welcome dog agility people. Great potty area for dogs, close to a Publix and several small restaurants. Highly recommend.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 3 weeks ago

Very average experience at best. The weight room is centered in the building, so you can hear people slamming weights while you try and relax. The place needs a makeover, everything feels "cheap" all the way around.....

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Winston Salem, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at Best Western was very professional, helpful, friendly and customer oriented. I was there with my daughter for a ball tournament and our stay kept getting extended and they were great with working with me so I wouldn't have to change rooms or hotels. I feel they went over and beyond to make sure he did what was... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you so much More

Johnson City, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is a good medium-range hotel which is convenient to many venues and facilities. I usually stay here once a year and find it to be a reasonably good stay for the price. The carpet could stand a good cleaning, but I found everything else alright. I enjoy the breakfast time there with friends and the breakfast manager who has... More

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Loveland, Ohio
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third time I have stayed at this hotel. I stayed on Thursday, 6/19. I read the review about this place being a "ghetto". Not only was that comment not true, I have no idea why anyone would put that in their review. Not only does that insult the hotel but the town of Franklin. This hotel is... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

We really appreciate the review More

Camden
2 reviews
5 of 5 stars Reviewed June 19, 2014

Very nice hotel, older but clean. Employees are nice and were very helpful. Breakfast was excellent with real eggs, sausage, biscuit's & gravy, everything was hot and an attendant was helping customers with making their pancakes. Restaurant next door, pool, and play ground for the kids. Try it, you'll like it.

Review collected in partnership with Best Western

Was this review helpful? Yes
dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you hope to see you soon More

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Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Road, Franklin, TN 37064-3041
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western

42 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
Thank you for choosing Best Western Historic Franklin Inn for your travels through the beautiful State of Tennessee. This beautiful well maintained hotel was recently renovated in late 2011 and early 2012 with the latest design offered by Best Western. Our hotel features a play ground, exterior pool, well lit parking lot with plenty of room for buses and semi trucks. Our beautiful spacious rooms comes equipped with either one king bed, two Queen beds. Each room features micro/fridge, full size iron/board, well lit desk area with ergonomic chair and wi-fi. Enjoy a full hot breakfast each and every morning while reading the complimentary USA Today or local paper. Thank you again and we look forward to seeing you at Best Western Historic Franklin Inn. ... more   less 
Number of rooms
132

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