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All 20 Franklin hotels

BEST WESTERN Franklin Inn

2.5 of 5 Hotel   |   1308 Murfreesboro Road, Franklin, TN 37064-3041
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Ranked #12 of 20 hotels in Franklin
A recent review
5 of 5 stars reviewed 5 days ago
65Karen1959 Cincinnati, Ohio, United States
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180 people have reviewed this hotel

Traveler rating
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    36
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cincinnati, Ohio, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

1st time to stay in Franklin,Tn. at this hotel. It was reasonable priced, & perfect for us. Close to Target , since I needed to get something. Several Rest. within walking distance. Updated & very clean. The staff was great. Breakfast good to. Would stay there again.

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us More

Marietta, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room was clean and the bed was comfortable. The bathroom was a little small (only because I had two teenagers with me), but very clean. There was even a refrigerator and microwave that I wasn't expecting. The location was good.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Panama City Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were passing through and needed a two rooms for a quick overnight stay and after pricing some of the higher ridiculously priced hotels in the area we stopped by here. The front desk lady (forgot name, sorry), was very friendly and personable and offered us a very respectable price which we took. The next morning found us enjoying a... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you so much for staying with us. Look forward to your continued patronage. More

Mebane, North Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel staff was very welcoming and customer service oriented. I was not happy at all though, with the cleanliness of the carpet in the room. The room was fine -- bed was very comfortable, everything else very clean. I say the carpet was not clean in that, when I walked on it barefoot, then went to the shower --... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

I want to thank you for taking the time to review our property. I have made arrangements on cleaning all the carpet at the hotel. Please contact me David Legg G.M. So i can make sure that I can speak with you and offer some kind of compensation on your return trip. More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here twice in August -- once each way as we drive from MI to FL and back. The first time we arrived late (around 1am). The second time my mother-in-law, who needs handicap accommodations was with us. The staff were friendly and accommodating, the location was convenient, and the rooms were clean and comfortable for... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Best Western Franklin Inn, in Franklin, TN. We arrived late (almost midnight) with our daughter and granddaughter. The room was very large with two queen sized beds. The breakfast selections were great with hot breakfasts available.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review. We really appreciate it More

Cambridge, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

staff was friendly. very clean. several restaurants nearby.only down fall was there were no eggs with hot breakfast since hotplate had broken. no apology made for this. we would definitely stay here again if we are in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for taking the time out to review our property. I wanted to personally write and apologies for the warmer being out of service. You will be happy to know that a new one has been ordered. I hope that if you are in the area that you will come and see is again. Thank you again More

Parsons, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The price was very fair and the employees were kind courteous and helpful. From check-in to room cleanliness and comfort to check-out we were surprised by the excellent conditions and service we received. Oh, forgot to mention the belgian waffles for breakfast were great.

Review collected in partnership with Best Western

Was this review helpful? Yes
dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Champaign, Illinois
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

At first glance it seemed ok for the price, however we all had black feet, this was after showering. When I notified the desk the clerk did not seem a bit surprised, nor was she at all apologetic. We also had a very loose faucet in the shower which made it very difficult to adjust the water temperature.. I would... More

Was this review helpful? Yes
dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review. I am addressing your issues with the maintenance department and having carpets cleaned ASAP. If you are ever back in our area please give me a call so I can make sure that we discount your room. I am sorry we did not make a good first impression. But thank you again for your review... More

non, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Ask for the front rooms, the construction men and wild women stay in the back. Keep your shoes on the floor was nasty. The bed smelt nice and clean, bathroom tub felt clean. Great hot water and pressure.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review. I am scheduling to have carpets cleaned ASAP More

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Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Road, Franklin, TN 37064-3041
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western

42 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
Thank you for choosing Best Western Historic Franklin Inn for your travels through the beautiful State of Tennessee. This beautiful well maintained hotel was recently renovated in late 2011 and early 2012 with the latest design offered by Best Western. Our hotel features a play ground, exterior pool, well lit parking lot with plenty of room for buses and semi trucks. Our beautiful spacious rooms comes equipped with either one king bed, two Queen beds. Each room features micro/fridge, full size iron/board, well lit desk area with ergonomic chair and wi-fi. Enjoy a full hot breakfast each and every morning while reading the complimentary USA Today or local paper. Thank you again and we look forward to seeing you at Best Western Historic Franklin Inn. ... more   less 
Number of rooms
132

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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