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BEST WESTERN Franklin Inn

#12 of 21 Hotels in Franklin
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1308 Murfreesboro Road, Franklin, TN 37064-3041
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Best prices for: 1 room 1 guest
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BEST WESTERN Franklin Inn
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BEST WESTERN Franklin Inn
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299 reviews from our community

Traveler rating
    88
    80
    59
    43
    29
See reviews for
104
70
27
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (98)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (57)
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Newark, New Jersey
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent experience, spotless room, great facilities, great breakfast. Bedding was spotless and bed very comfortable. The night porter Rafael was very efficient and pleasant on our late night arrival. Would recommend.

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Smyrna, Georgia
1 review
3 of 5 stars Reviewed 1 week ago

Overall it was okay. The location was good. The water wasn't very hot when taking a shower. The hotel was booked and the parking was limited. Housekeeping did a good job at keeping the rooms clean. The breakfast time should be extended to 10 instead of 9am. Most people are not up at 6am.

Review collected in partnership with Best Western

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Memphis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is wonderful. Nick and Deborah make you feel like you are at a 5-star property. The rooms were clean, the breakfast was very good, and the lobby area was very nice. Thank you for a great time.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Pearland, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff went above and beyond to ensure I had a room even when "sold out." I am a frequent stay at this location and will continue to do so. It is an excellent value for your money. The rooms have always been impeccably clean.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Portage, United States
1 review
3 of 5 stars Reviewed 1 week ago

Would have preferred honest answers when booking. The exercise room was being painted and the pool was not open. Both questions I asked when reserving. Food was ok. Coffee was HORRIBLE!! Thank goodness for a close by starbucks!

Review collected in partnership with Best Western

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Toledo, Ohio
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We asked about an AARP discount at checkin and were told yes and showed our card, as requested. Next morning at checkout, our bill was processed without a discount. Front desk clerk said he couldn't do anything about it because it was already processed on our credit card. In addition, the room carpet edges did not appear to have been... More 

Was this review helpful? Yes 1
Oswego, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff was very friendly and accommodating. The hotel was in good shape except for a couple things. The TV remote was missing and when asked and was brought a new one, the replacement did not work on my TV. The weather stripping on the door to the room was badly work and you could literally see through tot he... More 

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Belleville, IL
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this motel numerous times. pleased. However we were greatly surprised when we drove up to the lobby - much improved. Then when we opened the unit door, it was wonderful. The décor, art work - everything was so different.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
St. Louis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My first stay at a Best Western and am more than satisfied with this motel This motel had better reviews than most of the other facilities in the area and the best price. Again, was very pleased with the motel in general and the friendliness and helpfulness of the staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Selmer, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Had read reviews prior to staying but gave it a shot anyway. Front staff very accomadating and professional. Will make the extra effort to meet your needs. Rooms have been clean and very comfortable. Location is safe and centrally located. Doing business in Nashville this was my third visit and quality has been consistent. Stayed two nights each trip and... More 

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