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BEST WESTERN Franklin Inn

2.5 of 5 1308 Murfreesboro Road, Franklin, TN 37064-3041
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BEST WESTERN Franklin Inn
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244 reviews from our community

Traveler rating
    66
    68
    48
    35
    27
See reviews for
87
55
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Elwood, IN, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our travels took us to Memphis via Franklin, TN, where we had heard about a quaint shopping area. Being a long-time BW Rewards member, we usually seek lodging there for the reliability of a quality, reasonably priced accommodation - we were not disappointed in the facility at Franklin. The staff was courteous and the room was clean and well-equipped for... More 

Review collected in partnership with Best Western

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Franklin, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Great value. Dated but very functional and at 50% of the cost of local hotels if you have a team/group looking for lodging it is great! The convenience to the interstate is excellent and allows for all the team parents/drivers to locate easily. Many restaurants, etc surround this location.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More 

Navarre, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

two issues, a very annoying staff member bothering us at our room and after plugging in my laptop my computer had an electrical issue. I told the individual at check out about the laptop issue and he simply said, he hasn't had any complaints before. Just because it hasn't happened before doesn't mean it didn't happen, which was what he... More 

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

PLease accept my apology for the response from the front desk agent. I have spoken to them and am in the process of retraining the whole front desk staff. More 

Crawfordsville, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Motel has a Shoney's Restaurant adjacent and on the other end is a large grocery store. The location is fabulous, the rooms are clean and comfortable. The TV was quite nice with a larger screen--looked like 50". Everything worked well, our room had a fridge and a microwave. Both worked well. The carpets looked fairly new as well.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed for 5 nights with our son & his family. Franklin is a good location for seeing many attractions. The room was clean, bed adequate & breakfast was good with hot choices. The price was excellent but came with a liability - close to a busy highway. There was an incident where a diesel truck was remotely started &... More 

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your patronage More 

Mechanicsburg, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Traveling with my family, including a dog and a baby. The hotel and the staff were great in handling our needs. When I travel in the area of Franklin TN. I will be choosing this hotel for my stay. Great location, close to highways, gas stations and restaurants.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you More 

Lawrence, Kansas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 19, 2014

Don't expect luxury, but a good, safe place to stay while you're visiting the city or family. Breakfast was mediocre, but you can't deny a warm breakfast included in the cost, right? If you're on a budget but need a good clean place to stay, this place fits that bill.

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

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Knoxville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

If you need a place to stay for a night or two this Best Western is the place to be. It is comfortable and clean. Although I did not eat there I peeked in and everyone seemed to be enjoying breakfast. The pillows are a bit fluffy but the bed was fine to sleep in.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More 

2 reviews
5 of 5 stars Reviewed December 15, 2014

If you are looking for a clean and comfortable hotel stay in the Franklin area then look no further than the Best Western Franklin Inn. I felt like I was staying in a pricey hotel. The room upgrades are cozy and appealing. The free breakfast is hot and satisfying. The hotel is walking distance to many stores including Starbucks and... More 

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us Hope to see you soon More 

Ashburn
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 15, 2014

Nice location , updated décor, close to shops, Easy access to I-65, Would have liked adjoining room with my brother and his wife. As usual the weather was rainy but at least it wasn't ice or snow as other years,

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for staying with us More 

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Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Road, Franklin, TN 37064-3041
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
Number of rooms: 132
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western
Hotel Style:
#1 Best Value Hotel in Franklin
#2 Green Hotel in Franklin

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