We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Franklin Inn

#12 of 21 Hotels in Franklin
GreenLeadersSilver level
Hotel website
Hotel deals
1308 Murfreesboro Road, Franklin, TN 37064-3041
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN Franklin Inn
Professional photos View all
Browse nearby
BEST WESTERN Franklin Inn
Write a Review

304 reviews from our community

Traveler rating
    90
    82
    59
    44
    29
See reviews for
104
74
27
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (103)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (57)
All months
Plano
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I keep going back to this hotel every time I'm in town (which is quite often). It offers the best service and amenities for the price. Rooms are nice, bed comfy, breakfast quite good. My only complaint is the (free) WiFi, which is fast, but not always reliable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Fort Wayne
Top Contributor
106 reviews 106 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Wanted to; spend 3 days in the Franklin/Nashville area so picked this Best Western to stay for 3 nights. The room was recently done over with new fresh paint, etc. etc. The room was very clean and roomy and with the location was ideal for our stay. The breakfasts in the morning provided eggs, sausage, gravy/biscuits, toast, bagels, and three... More 

Was this review helpful? Yes
Dade City, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay 6 days and had great service. We will be using this property again. Mary, the Breakfast Attendant, was a gem. She was quick with a smile and had some helpful information for our touring while we were in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

This hotel fit our needs for one night. We came to Franklin to the Main Street Festival on sunday. Room was nicely decorated but some areas could have been cleaner. Tv remote would not work that night but strangely worked the next morning. We came in late so parking was a little difficult. However, we would use this hotel again... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Colorado
Top Contributor
72 reviews 72 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I looked at the reviews for this hotel and chose it based on cleanliness and price. I am sitting here horrified at the so called renovation, yes it looks renovated, but the walls weren't repaired, the previous screws and nails were painted over, previous caulking was painted over, and whoever did the new caulking must have put it on with... More 

Was this review helpful? Yes 2
Newark, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent experience, spotless room, great facilities, great breakfast. Bedding was spotless and bed very comfortable. The night porter Rafael was very efficient and pleasant on our late night arrival. Would recommend.

Was this review helpful? Yes
Smyrna, Georgia
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall it was okay. The location was good. The water wasn't very hot when taking a shower. The hotel was booked and the parking was limited. Housekeeping did a good job at keeping the rooms clean. The breakfast time should be extended to 10 instead of 9am. Most people are not up at 6am.

Review collected in partnership with Best Western

Was this review helpful? Yes
Memphis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff is wonderful. Nick and Deborah make you feel like you are at a 5-star property. The rooms were clean, the breakfast was very good, and the lobby area was very nice. Thank you for a great time.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Pearland, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff went above and beyond to ensure I had a room even when "sold out." I am a frequent stay at this location and will continue to do so. It is an excellent value for your money. The rooms have always been impeccably clean.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Portage, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Would have preferred honest answers when booking. The exercise room was being painted and the pool was not open. Both questions I asked when reserving. Food was ok. Coffee was HORRIBLE!! Thank goodness for a close by starbucks!

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (15)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (3)
Viewed
Dining (1)
Viewed
Family/play areas (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question