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BEST WESTERN Franklin Inn

#12 of 21 Hotels in Franklin
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1308 Murfreesboro Road, Franklin, TN 37064-3041
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Best prices for: 1 room 1 guest
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BEST WESTERN Franklin Inn
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BEST WESTERN Franklin Inn
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319 reviews from our community

Traveler rating
    94
    87
    62
    46
    30
See reviews for
110
77
29
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
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    (319)
  • Mar-May only
    (118)
  • Jun-Aug only
    (68)
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    (76)
  • Dec-Feb only
    (57)
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hayden, United States
1 review
2 of 5 stars Reviewed yesterday NEW

too many big trucks running in and out ....too noisey. I wore white socks in the room and bottoms of socks turned black when in room , in bed asleep in the morning and house cleaning just walks in to clean and wakes you up . they see your in bed and still bug you to clean , they don't... More 

Review collected in partnership with Best Western

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Southaven, Mississippi
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Best Western while taking a couple days to visit Franklin. Usually when my husband and I go on a getaway without the kids we stay at a bed and breakfast. We were on a tighter budget this time. We like best western for one night stops on the road when we are traveling. I decided to take... More 

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Kanata, ON, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Friendly staff and one of the best breakfasts we had on our trip. Rooms were up to date and well furnished. Very professional staff. If you are in the area this would be the place to stop. A Western stand presentation for sure.

Review collected in partnership with Best Western

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Germantown, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

All things considered, this was a good place to stay. It was convenient to lots of Restaurants, historic sites and to Nashville. Staff was very friendly and helpful. We will probably stay there again in Nov. 2015.

Review collected in partnership with Best Western

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Western Springs, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel was very convenient to civil war sights in and near Franklin, TN. Room was comfortable and breakfast was delicious. The staff was very accommodating. It was convenient to the historic areas of Franklin as well as local restaurants and shopping.

Review collected in partnership with Best Western

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Charleston
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 1 week ago

Do not request a room in the back of the hotel. You will not be able to connect to the internet with any consistency. Bring ear plugs, because the ac unit sounds like an airplane taking off. God forbid you have to call the front desk with a maintenance issue. They will make you feel like an idiot and that... More 

Review collected in partnership with Best Western

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Houston, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night, the check-in process was a breeze. The staff, Johnly Thomas was accommodating, and receptive to our questions, and needs. The room was a regular hotel room, the bed was so comfortable, I had a good night sleep, so with the rest of my family. The breakfast was basic, but filling. Very helpful front desk staff.... More 

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Columbus, Indiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I booked 5 rooms for a family trip to the Ford F-100 Supernationals. My husband and I arrived late on 5/13/15. We got up on the 14th and scoped out the surrounding neighborhood. We came back around 10:30 AM. We noted that the pool was not open. We went to the front desk, only to be told... More 

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

I want to apologize for the concerns you have. We never open our pool until the water temperatures are above a certain degree. Even though the it was warm during the day it was still in the low 60's during the evening. We typically do not open our pool until memorial day weekend. This is the case in most public... More 

Franklin Tn, United States
1 review
3 of 5 stars Reviewed 1 week ago

The carpet needed to be cleaned. detail to finished carpentry - etc ceilings and baseboards and door jams. The room we had was rather quiet, being on a corner was very helpful. We missed having " Fox Business Channel" being available on TV.

Review collected in partnership with Best Western

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review. I will be discussing your concerns with our maintenance supervisor. More 

1 review
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised with my stay =rooms were up to date, very stylish, microwave/fridge in room, awesome breakfast compared to another hotel i had stayed at that cost more. this is definetly franklin, tennessee's hidden gem. Everyone, was very nice and I definetly will be back.

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you so much for your review More 

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