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BEST WESTERN Franklin Inn

2.5 of 5 1308 Murfreesboro Road, Franklin, TN 37064-3041
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BEST WESTERN Franklin Inn
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208 reviews from our community

Traveler rating
    58
    53
    42
    30
    25
See reviews for
72
48
22
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (208)
  • Mar-May only
    (58)
  • Jun-Aug only
    (68)
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    (57)
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    (25)
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McMurray
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Best Western is definitely a step down from the Hamptons and Holiday Inns I've visited. The rooms are in buildings back and away from the office and main building of the hotel. If you have an issue with stairs, do not get a room on the second floor! There is no elevator, and you have to carry your suitcase... More

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franklin, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

We are a national company that had booked a room well in advance for two employees when they arrived the hotel claimed they never got the reservation and my employees had to stay at a dump One of the worst hotel e

Review collected in partnership with Best Western

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Tuscaloosa, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

You can tell it is older and has been remolded but it is nice and clean. The beds are comfortable and it was well stocked. We did have problems with sewer flies in the room around the bathroom sink. They drove me crazy.

Review collected in partnership with Best Western

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Madison, MS
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We had long ago crossed this hotel off our list because of issues with cleanliness, loudness, rude staff etc. However, we had read it was redone and the only hotel in the area available this weekend. Yes they have new flat screen TVs and possibly new beds and updated furniture---not dirty on the inside of the room but the walk... More

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Crest Hill, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Stayed here to attend the Pop Up Show in Franklin...do yourself a favor and DRIVE a few miles to find a nice place to stay. The management is neither accommodating or friendly, in fact quite disagreeable. No internet, cable TV for hours...they blame Comcast...which is fine, but then make it right in some way. When TV came back on, our... More

Was this review helpful? Yes 1
Ripley, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

We wanted to stay in a hotel right off of I 65 on our trip home from Florida. We booked this several months ahead and we were glad we did because they were sold out the night we stayed due to a football game in the area. This was a super busy area but very easy to get to from... More

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Minneapolis, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

PROS: Great area and a pretty hotel for the price-point. Has a gym and nice rooms with comfortable beds. CONS: Cancelation time for rooms is 6pm (totally normal). I called at 5:27pm to cancel because my travel had been suspended. I was told they were refusing to cancel my room and they billed me for it the next day. The... More

Review collected in partnership with Best Western

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United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent overall experience. The place was recently redone and in very good shape. Room was quiet. Staff was helpful, especially the breakfast crew. Easy in and easy out, very nice. Location was very handy to I65 for quick access to the surrounding area.

Review collected in partnership with Best Western

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orange, United States
1 review
4 of 5 stars Reviewed 1 week ago

We had a very good night's stay after the bed sheet was replaced. It looked like it had a strain of hair and lint on them. We called the desk and the sheets and pillows were replaced within 1/2 hour. I would stay there again.

Review collected in partnership with Best Western

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Louisville, United States
1 review
3 of 5 stars Reviewed 1 week ago

we were not too please with our accommendation on the last trip. Why cut down on ammenidies and keep the rates the same. In the past we have been very pleased with our accomendations. On this last trip we noticed the accomendations had changed, We will not use your service any more.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Road, Franklin, TN 37064-3041
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
Number of rooms: 132
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western

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