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All 20 Franklin hotels

BEST WESTERN Franklin Inn

2.5 of 5 Hotel   |   1308 Murfreesboro Road, Franklin, TN 37064-3041
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Ranked #12 of 20 Hotels in Franklin
A recent review
3 of 5 stars reviewed yesterday
Ghost44 Palos Heights, Illinois
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192 reviews from our community

Traveler rating
    56
    47
    39
    26
    24
See reviews for
67
43
21
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Palos Heights, Illinois
Top Contributor
116 reviews 116 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

Bid on priceline at $44. It was well worth that for a place to sleep. The room was clean but was small and a little rough. It did have a microwave, refrigerator and a big flat screen TV. The bed was also comfortable.

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Franklin, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

If you are travelling with a group and looking for billeting for a group this hotel is excellent...seconds off of the interstate and the best value for any hotel in the area. Great playground for kids and excellent pool.

Review collected in partnership with Best Western

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Florence, AL
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first visit to the property/ This location was selected due to having a room which was handicapped accessible with two queen size beds. Pro's, the location is great and easy to find. Beds OK, once I got to sleep. Staff was nice, breakfast selections OK. Con's: Hot water temperature lacking; week - non existent Hi-speed internet signal.... More

Was this review helpful? Yes 1
Ringgold, Georgia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I got this at such and awesome, last minute rate!!!! Very clean!!!! comfy beds!!!! Nice shower!!! Free breakfast!!! Everyone was friendly and it is right off the freeway! It is by alot of stores and restaurants!!! Will be back!!!!

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Hopkinsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was excellent. The décor is very pleasing and with the refrigerator and microwave available in every room you get a great deal for the price. The rooms are well insulated so there is no noise from other rooms or outside traffic. There is no noise from the rooms on the top floor either.

Review collected in partnership with Best Western

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Cuddebackville, New York, USA
2 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is old, noisy, and cleaning staff did not look professional. There was a stain on rug that seemed not to be previously cleaned. Dirt on floor. Room far from reception area in a different building. Good location.

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 1 week ago

We had to change one of the two rooms we had because of the moldy smell and dampness in one of the rooms. My granddaughter left three dolls in that room. Although they knew we had only moved to another room, we were told that there were no dolls left in the room which we know was not true. The... More

Review collected in partnership with Best Western

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Topeka KS, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

The air conditioner in the room leaked water all over the carpet. Although the staff did bring in towels to help "mop up" the water, the air conditioner continued to "wet" the towels. Also the sink did not drain properly. The carpet itself was dirty and left dirt on white socks when walked upon. The breakfast was the same each... More

Review collected in partnership with Best Western

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McLean, Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Price and location make this a good overnight stay for us. We've stayed here a couple of times now. Rooms are satisfactory, but carpets needs some work. Check in and check out went fine. A little noisy, my wife was awakened early by a loud bang(maybe a garbage truck). Beds were comfortable. The staff person that checked us in was... More

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dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you for your review More

Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in town for a wedding. I would have pre-booked this hotel but the grandchildren were desiring an indoor pool. I booked another nearby hotel and it turned out to be the worst experience ever. I remembered this hotel and we also had passed by it on the way to the other hotel. Such a different experience!!! Should have... More

Was this review helpful? Yes 1
dlegg353, General Manager at BEST WESTERN Franklin Inn, responded to this review

Thank you so much for staying with us. Look forward to seeing you soon More

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Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Road, Franklin, TN 37064-3041
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western

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