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Quality Inn & Suites

2.0 of 5
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1307 Murfreesboro Road, Franklin, TN 37064
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Ranked #16 of 21 Hotels in Franklin
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3 of 5 stars reviewed 2 weeks ago
HopeCattles Charleston, South Carolina
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37 reviews from our community

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    9
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charleston, South Carolina
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Another hotel messed up our reservations and Quality Inn found a room for us. With further checking they found a non smoking room. Yea! They really helped us. The hotels were completely booked elsewhere. The hotel does need some attention but the staff is great. Thank you!

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Huntsville, Alabama
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Staff was nice and polite. Room seemed clean at first. Older furnishings, dirty bed cover, found hair in 2 towels, mattresses were horrible, pillows way too small, parking was away from the room, sink didn't drain, TV picture was distorted that it was almost not watchable. There is a Hardee's that sits in front of the hotel, so the smells... More 

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Indianapolis
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My sister and I stayed in the Quality Inn & Suites in Franklin, TN one night on our way home from Gulf Shores, AL. If I would have read all the reviews, I would have never booked this hotel. It was in a poor location, the rooms had an exterior entrance, we could not park close to the entrance (two... More 

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Sterling Heights, Michigan
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I agree with another reviewer who said the price was too high for the condition of the room. Although it was clean it was pretty shabby. Plumbing fixtures were nearly falling off. Also was very disappointed in the breakfast provided - watered down orange juice and coffee. Would not stay here again.

Was this review helpful? Yes 2
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 2, 2015

We were just passing through this area and needing a place to sleep. This hotel is priced a little on the high side for the condition of the hotel. The room was run down and not very appealing. I have stayed at many Quality Inn hotels around the same price that was much nicer and cleaner. Outside noise was very... More 

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Jupiter, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2015

Pet friendly and clean smoking rooms.... had an enjoyable stay.... located near the highway and within walking distance to several restaurants... great room for the value... would stay there again should I be in the area...

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Dalton, Georgia
1 review
5 of 5 stars Reviewed January 2, 2015

Stayed there during the civil war reenactment. At first I was skeptical looking at the exterior, I thought they were closed. But the rooms were very clean. The internet was flawless the fastest I have ever had. No complaints about the breakfast either. The staff told me they were doing some renovations. I will definitely stay there again next year.

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Birmingham, Alabama, Usa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 16, 2014

I didn't realize that being "pet friendly" meant that all rooms were "pet" rooms. I am not a pet person, however, I was pleasantly surprised to find the rooms very clean. Breakfast was wonderful. Easy to get to historic downtown Franklin. Only one exit from huge mall area with lots of restaurant choices. Nothing fancy but this hotel was a... More 

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Grovetown, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel was clean and if you needed something they took care of it right away. Breakfast there was not the best. If I can't find another place to stay in this area I would stay here but I hope to find another hotel.

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Florence, Alabama
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 1, 2014

When we first saw the place, wasn't sure what we were getting because it doesn't look so great; however, it was clean enough and the bed and pillows were actually comfortable. The breakfast was "okay" at best. Next time, I will try another hotel first, but if I want to stay at this Exit and can't find anything else, then... More 

Was this review helpful? Yes 1
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