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All 20 Franklin hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   1307 Murfreesboro Road, Franklin, TN 37064
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Ranked #13 of 20 Hotels in Franklin
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26 reviews from our community

Traveler rating
    2
    12
    5
    5
    2
See reviews for
6
6
2
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

We were concerned about the hotel based on the reviews, this is one time I wished I would have listened. The other review mentioned the lack of curb appeal, it's downright scary. There were a bunch of unsavory men around and my daughter wanted to swim in the pool, my husband went with her and they came back very quickly.... More

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Hammond, Louisiana
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

We needed a last minute hotel for one night in the area and I almost didn't book this one but the reviews sold me so I told myself I would be honest with my review. First, the curb appeal just isn't there at all. If I was alone, I would be scared to stay there as a single female. Second,... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

Some might be put off by this hotel's lack of "curb appeal," as there is an empty lot next to it that used to hold a store or gas station, and the parking lot paving is in poor shape, as are some other portions of the exterior (such as the panels around some air conditioning units and the grass). Once... More

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Summerville, South Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

Great suite for four gals! All had room to get ready for big wedding. Nice staff and courteous. The breakfast was good, especially for continental service. Bathtub faucet in one of bathrooms need tightening. It is in a good location for places we needed to go, but hard to get into with left turn.

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Franklin, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

Room 230 was clean except the floor in the bathroom around the toilet, I should have taken a picture of it . The staff was helpful and friendly. The pool was clean, The continential breakfast was good but limited

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Water Valley, Mississippi
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was very clean. The staff was very friendly. The breakfast was good. I would recommend this hotel. The value for what you get was about right. The location was a little bit busy with traffic, but other than that great stay.

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Ft. lauderdale
Top Contributor
56 reviews 56 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Others have noted that this place is old and that's true, but i found the room clean and all equipment was operating properly. Service was prompt and courteous. This place is right off I-65 so it's easy to find and the Franklin Battlefield is just a short distance west. The breakfast was typical for Quality Inn. The neighborhood is commercial... More

Was this review helpful? Yes 2
Elkmont, Alabama, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The breakfast was great and everyone there was extremely friendly. My children were impressed with the rooms. Nice pool/outdoor area. My first impression wasn't so great, but inside is much nicer than the outside and smelled great!

Was this review helpful? Yes 2
Nash D, Manager at Quality Inn & Suites, responded to this review

Dear Sabrina, We are glad that you and your family enjoyed your stay. We strive to build a family friendly environment at this hotel. I would like to apologize to you and your family regarding the outside appearance of the hotel. The hotel has recently had an ownership change and major renovations are in pipeline. I hope you will chose... More

Jamestown, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

I would not recommend this motel. Our room was dirty. There was hair in the sink where someone had shaved. I went to the lobby to report it which they gave us another room but the man never apologized or nothing. This is very poor customer service

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Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Shannon, I am deeply sorry to hear about your less than pleasant stay at Quality Inn Franklin. This is unacceptable and Is not a standard of operation at this hotel. Once again I regret the less than pleasant service you received. As a hotel manager I take responsibility for the action of my staff members and once again would... More

Kent, Ohio, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

it is a older hotel but was pretty clean.they are trying for clean rooms.shower was good. breakfast was basic but was what i needed.good value.a/c was a little weak.a lot of traffic and had to drive past the hotel and hang a left and then come back. it is in a very nice area with lots to do

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Mike, I am glad that your had a good stay at Quality Inn Franklin. I want to apologize for the traffic situation. I assure you we are trying our best to make some changes to it. I would like to take this opportunity to announce that we have major renovation planned for the hotel and also to the breakfast... More

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Additional Information about Quality Inn & Suites

Address: 1307 Murfreesboro Road, Franklin, TN 37064
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 89
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Also Known As:
Quality Hotel Franklin
Quality Inn And Suites
Quality Inn Franklin

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