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All 20 Franklin hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   1307 Murfreesboro Road, Franklin, TN 37064
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Ranked #13 of 20 Hotels in Franklin
A recent review
4 of 5 stars reviewed yesterday
uhlroy Appleton, Wisconsin
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14 reviews from our community

Traveler rating
    2
    8
    1
    3
    0
See reviews for
2
4
1
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Appleton, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

After driving 700 miles, we were looking for a place to get a good night's sleep at a reasonable rate. The Quality Inn & Suites in Franklin, Tennessee was just the right choice. Although it was not new, we received a very nice clean room with more space than we needed. It included a two person sofa, a flat screen... More

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New Albany, Mississippi
1 review
4 of 5 stars Reviewed 2 days ago NEW

an older property in the Franklin Tn area. It is a very dependable and clean property that is an Excellent value for the area it is located. I was there on business, but it is located in great area for shopping and has abundance of resturants in area to choose from.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

The front desk clerk was great, I actually got to sleep in and was not bothered by maids knocking on the door. We stayed in the jacuzzi room and it was huge. The hotel was older but the room was clean.

Was this review helpful? Yes 1
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, Thank you for taking time and reviewing your stay at Quality Inn Franklin. We are really happy that you enjoyed your stay. We look forward to your next visit. In the mean time if you have any questions or comment please feel free to write to us. Thank you, Nash Desai More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We got exactly what we wanted-a king sized bed, non-smoking room, bottom floor, within walking distance of fast food. We did not eat breakfast but noticed they had a waffle maker, cereal, coffee, hot water for tea, fruit. Everyone was friendly and helpful. We would stay there again.

Was this review helpful? Yes 2
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Caryn, We are glad that you enjoyed your stay. Your positive feedback is very much appreciated. We look forward to serve you even better on your next visit. Thank you, Nash desai More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great room for the price. All the staff is very friendly, easy check-in, fresh breakfast - love the waffles, great room, couldn't ask for more for the price. Wi-fi worked great with laptop, but not iPad.

Was this review helpful? Yes 2
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, We are glad that you enjoyed your stay at the Quality Inn. Our staff takes great pride on your feedback and constructive criticism. Thank you for bringing to our notice the problem with the Wi-Fi network. After reviewing more such feedback the management has decided to upgrade the Wifi network and also upgrade the bandwidth. You will experience... More

San Jose, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were very disappointed with the facility. Our Room #214 had stained rugs. The holes into/out of, the lane into the facility as you turned onto the street was extremely deep and therefore rough. The floors into the dining area squeaked and cracked on each step we took. It was a laminated floor and the connections were not connected. The... More

Was this review helpful? Yes 1
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, Thank you for taking on time and providing valuable feedback about your stay. We take every feedback very seriously and make our best efforts to incorporate appropriate changes. I am really sorry that the service provided to you was less than excellent. We have duly noted the shortcomings and will do our best in correcting them. I hope... More

Tallahassee, Florida, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on our way home from WIsconsin. This hotel was clean and we enjoyed our night. The bed was soft but the room was comfortable. The hotel was easy to get to once we got off the interstate. Will stay there on our next visit up north.

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Mr Henry, We are glad that you enjoyed your stay at Quality Inn & Suites Franklin. We appreciate you spending time to share your experience with fellow travellers. We hope we can exceed your expectations on your next visit. Please write to us if you have any further questions or comments. Thank You, Nash Desai More

Decatur, Alabama
1 review
4 of 5 stars Reviewed 3 weeks ago

Good for the price. I've stayed here every week for about a month and a half now and I stayed at other hotels off this exit and they are more expensive with nothing better than this one has. Only complaint is wifi service. Signal isn't very good.

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, We are Pleased to ready about your positive experience at Quality Inn & Suites. Thank you for giving your feedback on Wi-Fi. Guest Opinion is of utmost importance to our staff and management. After reviewing the Wi-Fi network we were able to pin point some flaws. We have assigned the Networking company to make the necessary changes to... More

Dallas, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel for several years while working in the Nashville area, and they continue to get it right! From the great hospitality at check in, remembering my name, even after not being there for several months, to the great service at breakfast, and during check out,,,they get it right! Thanks for going the extra mile... More

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, We are very pleased to hear your positive feedback. It gives us great pleasure in serving you. Please feel free to let us know in the areas we can improve. We look forward to your next visit. Thank you, Nash Desai General Manager More

1 review
2 of 5 stars Reviewed 3 weeks ago

Stayed one night and glad I didn't stay any longer. It's not the best looking or cleanest hotel I've stayed at. It looks like they have tried to make some improvements but whoever played the new flooring did I terrible job. First thing you see when you check in.

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, Thank you for taking time to review your stay at Quality Inn. I apologize for your less than pleasant stay. Our staff has been retrained in the cleanliness and upkeep. We have major renovations planned for the hotel. We hope you will choose to stay with us in the future. Please write to us if you have any... More

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Additional Information about Quality Inn & Suites

Address: 1307 Murfreesboro Road, Franklin, TN 37064
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Franklin
Quality Inn And Suites
Quality Inn Franklin

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