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Quality Inn & Suites

2.0 of 5
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1307 Murfreesboro Road, Franklin, TN 37064
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Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #17 of 21 Hotels in Franklin
A recent review
4 of 5 stars reviewed 1 week ago
Kenneth B Gonzales, Louisiana
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43 Reviews from our TripAdvisor Community

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    16
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gonzales, Louisiana
1 review
4 of 5 stars Reviewed 1 week ago

I headed to the Quality In By name on my GPS. I expected a hotel as I I had stayed in the previous night, new and pristine. What I pulled into was not, but was a pleasantly renovated older routine motel with a courteous and helpful staff with a great knowledge of the local area and cuisine. I would add... More 

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Hohenwald, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed 3 nights for a little get away. The GOODS Rooms very large --We had a king bed with a sofa bed Flat screen tvs --with hdmi ports for game systems Wifi --played netflix with no problems had 100% strength AC --Almost froze us out! And it was HOT this week mid to high 90s so it was nice... More 

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Hernando, Mississippi
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last weekend because it was located close to an attraction I was interested in. The desk gentleman (Joe) was amazingly patient with me when I booked the hotel by phone because the Quality Inn website wasn't taking my reservation correctly and I had to make several calls to him to get all of the details... More 

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Tullahoma, Tennessee
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When you arrive, the first thing you notice is a general state of disrepair to the building and grounds. It is in bad need of updating. Some updates had been completed in our room. Newer paint and bedding. The mattress was in sad shape. And there was a terrible smell (I think they may have a bad problem with mold... More 

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Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 19, 2015

Doesn't live up to reviews on Choice Hotels website. Area, grounds and building old and run down although room was updated but not clean. Stains on bed cover and shower. Front desk clerk was nice and check in was fast.

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Omaha, Nebraska
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34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 4, 2015

The hotel is old and needs updating and room re.pairs, The ceiling in bathroom was coming apart and toilet seat needed to be replaced. Any hotel now needs queen beds in their rooms and these had double beds and not very comfortable. Would not stay at Quality Inn again.

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Charleston, South Carolina
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50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 17, 2015

Another hotel messed up our reservations and Quality Inn found a room for us. With further checking they found a non smoking room. Yea! They really helped us. The hotels were completely booked elsewhere. The hotel does need some attention but the staff is great. Thank you!

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Huntsville, Alabama
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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 17, 2015

Staff was nice and polite. Room seemed clean at first. Older furnishings, dirty bed cover, found hair in 2 towels, mattresses were horrible, pillows way too small, parking was away from the room, sink didn't drain, TV picture was distorted that it was almost not watchable. There is a Hardee's that sits in front of the hotel, so the smells... More 

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Indianapolis
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 14, 2015

My sister and I stayed in the Quality Inn & Suites in Franklin, TN one night on our way home from Gulf Shores, AL. If I would have read all the reviews, I would have never booked this hotel. It was in a poor location, the rooms had an exterior entrance, we could not park close to the entrance (two... More 

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Sterling Heights, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 9, 2015

I agree with another reviewer who said the price was too high for the condition of the room. Although it was clean it was pretty shabby. Plumbing fixtures were nearly falling off. Also was very disappointed in the breakfast provided - watered down orange juice and coffee. Would not stay here again.

Was this review helpful? Yes 2
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