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All 20 Franklin hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   1307 Murfreesboro Road, Franklin, TN 37064
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Ranked #13 of 20 hotels in Franklin
A recent review
4 of 5 stars reviewed 2 days ago
Bradley H Decatur, Alabama
  • Reviews (7)
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7 people have reviewed this hotel

Traveler rating
    2
    2
    1
    2
    0
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Solo
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3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Decatur, Alabama
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good for the price. I've stayed here every week for about a month and a half now and I stayed at other hotels off this exit and they are more expensive with nothing better than this one has. Only complaint is wifi service. Signal isn't very good.

Was this review helpful? Yes
Dallas, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at this hotel for several years while working in the Nashville area, and they continue to get it right! From the great hospitality at check in, remembering my name, even after not being there for several months, to the great service at breakfast, and during check out,,,they get it right! Thanks for going the extra mile... More

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, We are very pleased to hear your positive feedback. It gives us great pleasure in serving you. Please feel free to let us know in the areas we can improve. We look forward to your next visit. Thank you, Nash Desai General Manager More

1 review
2 of 5 stars Reviewed 5 days ago NEW

Stayed one night and glad I didn't stay any longer. It's not the best looking or cleanest hotel I've stayed at. It looks like they have tried to make some improvements but whoever played the new flooring did I terrible job. First thing you see when you check in.

Was this review helpful? Yes
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, Thank you for taking time to review your stay at Quality Inn. I apologize for your less than pleasant stay. Our staff has been retrained in the cleanliness and upkeep. We have major renovations planned for the hotel. We hope you will choose to stay with us in the future. Please write to us if you have any... More

Port Saint Joe, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Was great to have help in directions when I-65 was closed due to an accident. Clerk gave us verbal directions, plus map and went over the map with us. Was so easy then to get back on our way. Breakfast was good and everyone was courteous

Was this review helpful? Yes 3
franklinquality, Manager at Quality Inn & Suites, responded to this review

Respected Guest, We are glad to be able to help you during the traffic detour. We look forward to make your stay memorable and comfortable. We hope you will choose to stay with us during your next visit. Thank you, Nash Desai General Manager More

Columbia, South Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been staying @ this location for almost a year when I come into town...services are excellent as always...anyone that is traveling to the Nashville area you will have easy access to the Interstate as well as restuarants, shopping, etc.

Was this review helpful? Yes 4
franklinquality, Manager at Quality Inn & Suites, responded to this review

Respected Guest, Thank you for sharing your experience on tripadvisor. We are glad that you choose our facility among all the other options. We strive for excellence and would keep on working to make ourselves better. We look forward on serving you when you are in town next time. Thank you, Nash Desai General Manager More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We were happy to find the room so clean and comfortable. It was really nice ot find a small sofa in the room also. The bed was comfortable. The shower wa great, sometimes there isn't much water pressure. There was a micro and fridge in the room also. A great plus. The breakfast was really good. Large selection and everything... More

Was this review helpful? Yes 2
franklinquality, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete the online review regarding your recent stay at our hotel. We are glad that you enjoyed your stay and would look forward towards your next visit. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable... More

Chicago, Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 22, 2014 via mobile

Old remodeled motel with outside doors. Front of motel has loud highway noise. Staff friendly and helpful. Room clean, small but nicely decorated. The chairs were very uncomfortable and worn out. There was a refrigerator and microwave. The Wi-Fi signal was very good. We didn't have the breakfast.

Was this review helpful? Yes 2
franklinquality, Manager at Quality Inn & Suites, responded to this review

Respected Guest, Thank you for taking the time to complete this review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More

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Additional Information about Quality Inn & Suites

Address: 1307 Murfreesboro Road, Franklin, TN 37064
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Franklin
Quality Inn And Suites
Quality Inn Franklin

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (7)
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Pool/beach area (2)
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Hotel & grounds (3)
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
The Quality Inn & Suites™ hotel is conveniently located off Interstate 65 in historic Franklin. The CoolSprings Galleria mall, the historic Carnton Plantation, the scenic Natchez Trace Parkway, and the Factory at Franklin shopping, dining and entertainment complex are minutes from this Franklin hotel. The Nashville International Airport is 20 miles away.Points of interest in the nearby city of Nashville include:•Country Music Hall of Fame and Museum•Nashville Convention Center•Tennessee State University•Grand Ole Opry music hall•Gaylord Entertainment Center. The hotel is close to many challenging golf courses and several shopping options. A variety of restaurants and cocktail lounges are located in the surrounding area.Guests of this Franklin, TN hotel are invited to enjoy amenities and features like:•Free deluxe continental breakfast•Free wireless high-speed Internet access•Free local calls•Free coffee•Pet-friendly hotel (nightly fee)Guests will enjoy a free weekday newspaper, relaxing in the seasonal outdoor pool. Access to fax and copy services in the business center is offered for added convenience. All guest rooms have coffee makers, hair dryers, irons, ironing boards, microwaves, refrigerators, voice mail and cable television.In addition, some rooms feature whirlpool bathtubs. Handicap accessible and non-smoking rooms are available.The Quality Inn & Suites hotel is the perfect place for business and leisure travelers visiting the Franklin area. Make your reservations with us today. ... more   less 
Number of rooms
89

Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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