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Quality Inn & Suites

2.0 of 5
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1307 Murfreesboro Road, Franklin, TN 37064
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61 Reviews from our TripAdvisor Community

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Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 21, 2015 via mobile

I was not impressed with the outside but I already made the reservation online before I arrived. The pictures online must have been done when they first painted it. The room was poorly done and the maid service is trash, towels and surface whip only. I know they did not do any vacuuming for the 5 days I had to... More 

Helpful?
3 Thank Dolphinimk
Nash D, Manager at Quality Inn & Suites, responded to this review

Respected Guest, I would like to take this opportunity to apologize for the unfortunate situation that occurred during your stay. I would also want to point out some of the inaccurate information on your review. We do serve sausage gravy and scrambled eggs as a meat option for our guest.(as other reviews on this page clearly state.) Manager's or owner's... More 

Dubois
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 6, 2015

Nice older but remodeled Hotel. Priced Right and has some drive-up rooms if you like that. I do as it makes for easy unloading and reloading. Friendly Staff and a nice breakfast too. Good buy for your Buck ! Great stop over for Snow Birds , Eh !

Helpful?
1 Thank Michael S
Pittsburgh, PA
Level Contributor
135 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed October 11, 2015

This is by far one of the worst hotels I have ever stayed in. It's cheap. That's the only thing I can say positive about it. Really old and in dire need of a complete makeover. Rooms are old and smelly. Bed was real bad. Even the breakfast food was bad. Out of everything. So I was told. Spend another... More 

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3 Thank zebrasky
Breaux Bridge, Louisiana, United States
Level Contributor
159 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

My first impression when we rode up, "what have we gotten ourselves in to"? There is no overhang to park under, so I stayed with the motorcycle while hubby checked us in. Our room was on second floor, no elevators, and facing a gas station and apartment complex. There are rooms facing the pool. As already noted, exterior definitely needs... More 

Helpful?
1 Thank Norma T
Little Rock, Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 8, 2015

If you are content with low expectations of hotels this post will not be useful to you. If you have some expectation of cleanliness I hope this post helps. We pulled into the parking area to an empty front lot at 8:30pm. I usually tend to get worried if I don't see any vehicles around, especially that time of night.... More 

Helpful?
3 Thank Eb M
Powell, Tennessee
1 review
1 of 5 stars Reviewed October 7, 2015

Infested with bed bugs, poor cleaning, stains on furniture, waterspouts from leaks. Dirty carpeting, bad odors, don't know what else to say but not a great experience. We were told it was newly changed ownership and to be renovated. Certainly hope so, staff was fine but dealing with very unhealthy place. Could not stay and checked out the same evening.... More 

Helpful?
Thank lloydm634
Fort Myers Beach, Florida
Level Contributor
7 reviews
5 of 5 stars Reviewed September 29, 2015

First visit. Room clean and reasonably priced! Great, friendly service. Flat screen TV but not HD if that's important to you. Lots of channels to pick from. Love seat for my husband to set and check his email comfortably! Coffee table for us to stack our "stuff on ☺️

Helpful?
Thank Lakegirl46
Fort Myers, Florida
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 17, 2015

First, we stay exclusively at Choice Hotels. Upon arrival I asked about fresh cookies and was told to go to Krogers. I asked if I was signed up for the stay two nights get one free promotion. The clerk could not look that up as they were independently owned and had nothing to do with any of the promotions for... More 

Helpful?
Thank MarkMary863
Mount Pleasant Mills, Pennsylvania, United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 10, 2015 via mobile

This place looks and feels like it hadn't been touched since the 80's. It's rundown, dirty, and poorly serviced. Our feet were covered in black from just walking around in our room. The hotel lobby is in poor condition as well as the room...lots of little stuff that adds up to being something big. The pool is poorly kept and... More 

Helpful?
Thank Mandy H
Nixon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 26, 2015

This hotel was not our first choice. But due to issues at first one we made our move to this one. Staff was friendly and helpful. Rooms are dated. And lack that comfort feeling of freshness. Low budget hotel which for the area maybe priced right.

Helpful?
Thank Y9003OCsusanh
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