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Country Inn & Suites By Carlson, Cool Springs

2.5 of 5 7120 South Springs Drive, Franklin, TN 37067
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Certificate of Excellence 2014
Country Inn & Suites By Carlson, Cool Springs
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Country Inn & Suites By Carlson, Cool Springs
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237 reviews from our community

Traveler rating
    136
    58
    25
    8
    10
See reviews for
74
60
14
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Brentwood, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

My room was everything I need. The facilities are lovely including thepool. Staff were the ultimate uv accommodating an' courteous. Cozy, sparkling environment. I kin complain ov no problems!! Pretty good hot bkfast, too.

Was this review helpful? Yes
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for this great review. We are so excited to hear you enjoyed our beautiful new common areas. We are thoroughly enjoying the new feel and extra space. The staff works so hard to make sure all your needs are met and we appreciate your kind comments about them. We are glad you enjoyed your time at the pool... More 

Bemus Point, New York
1 review
3 of 5 stars Reviewed 1 week ago

We are club carlson members and make every effort to stay at with them when possible. I was a little concerned when booking this one on the way back from a vacation, as the reviews were not to positive. But they were accurate. Nashville was ICE covered and freezing. The hotel was not full. I told the young man at... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Taylor, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in Feb 2014 And it was a wonderful experience!!! super clean & the staff was great also esp. Angela & Mel, the front desk ladies very pleasant & nice. Will stay here again if in that area.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for staying with us, and thank you for reaching out and talking about it. Its a pleasure to have you stay with us and your feedback is extremely valuable. We are so grateful for your kind comments about Mel and Angela. We appreciate you! More 

IL
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes the decor is a bit sterile in the lobby area, but I don't sleep in the lobby. Room was clean and bed comfy. Breakfast was fine, OK we are not at a 5 star restaurant, enough choices and breakfast lady was very sweet. We would stay again.

Was this review helpful? Yes
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for writing such a nice review. We have added our new art and are awaiting our new furniture so you will have lots of great spaces to sit and relax in our new comfy spaces. Thank you for your kind comments about our breakfast staff. We will pass them on! More 

East Lansing, Michigan
Top Contributor
248 reviews 248 reviews
44 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Country Inns and Suites is changing their logo and merchandizing away from " Country" decor to a more sleek, modern vibe. Unfortunately, at this property it comes across instead as austere. There are pluses: it is exceptionally clean in the rooms and common areas. The sheer curtains in our room, however, were shreds hanging on the windows. The black out... More 

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Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#4 Family Hotel in Franklin
#8 Romantic Hotel in Franklin
#11 Business Hotel in Franklin

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