I travel a lot on business, and Country Inn has quickly become my preferred brand of hotels. This location has a very friendly staff, with lots of southern hospitality! The room was clean & quiet so I could get plenty of work done. Country Inns always have a home-like, residential feel, and by far the most comfortable beds & pillows... More

We stopped here on the way to Florida after driving over 700 miles. We were upgraded to a beautiful King Suite as a regular King was unavailable, and with our AAA the rate was a great value. The hotel seemed brand new and the bed was very comfortable. The flat screen TV was great as was the complete hot breakfast... More

I really enjoyed my stay at Country Inn & Suites, Cool Springs. The staff was very friendly especially Pat. She was very sweet and acomodating. She recomended a great resturant for my husband and I and told us a couple great places to shop. Also, the room was very clean and the beds were extremely comfortable. I loved the modern... More

I actually work as a front desk for another hotel chain, so I'm supposed to say "This was a horrible place to stay and you should stay with (insert name here)" NO! We LOVED this property! Though we had no record with Country Inn properties, we were treated as if we stayed there all the time! It was a bit... More

From check-in to check-out, all was smooth and as expected, given the high ratings here. Rooms, exercise room, and breakfast were very nice, clean, and just what we wanted. Did not try out the pool, but looks nice. Traveling as two adults in separate rooms, but will definately stay here again with wife and children when we pass through again... More

This hotel made us feel right at home the minute we checked in. The desk clerk was so nice and provided us bottled water to enjoy following our day long motorcycle ride. The lobby had books to read and a "fireplace" giving it a very cozy feeling. Our room was spacious, clean, comfortable, nicely decorated. The breakfast was very nice... More

This hotel exceeded all expectations. Pat greeted us warmly and couldn't do enough to help us find a golf course and answer our questions about things to do in Franklin. She knew we were going on to Memphis in the morning and had detailed directions waiting for us that saved us driving time. It was so nice to eat breakfast... More

We made the best choice when choosing the Country Inn & Suites By Carlson, Cool Springs, TN. We felt very welcome from the moment we arrived. The front desk staff and the service staff were all pleasant, professional and very accommodating. The facilities were extremely clean and decorated so well. The beds and bedding were the most comfortable I have... More

I spent two nights at this hotel while in Franklin on business. Everything about the hotel was wonderful. The bed was more comfortable than my own bed, the room was clean and neat, everyone who helped us went over and above to make sure we had a great stay. This was one of the best hotels experiences I've ever had.... More