I stayed here on a business trip. The desk manager, David, was excellent. He actually called me to assure that everything was alright. I even decided to stay an extra day. The breakfast was great; and the location is great. This hotel is close to eating, parks, and shopping. Really enjoyed my stay.

My family and I stayed two nights at this hotel. The breakfast buffet was good, and the dining area was a good size. The staff was friendly. There is a big shopping mall across the street too. I would’ve given it a higher rating if it weren’t for the following: 1) The water pressure in the shower was too strong,... More

From our welcoming entrance by the night clerk, David, to the ease of checking out by the day clerk, Anson, all our needs were met with professional courtesy. We found our rooms to not only be fresh and clean, but comfortable. Our breakfast were presented in an appetizing atmosphere and tasted good also. Veronica kept the breakfast bar complete and... More

My family & I just got back from a wonderful stay in Franklin, TN at the Country Inn & Suites! We had an AAU basketball tournament at the A-Game complex. We have been to many tournaments at that complex and by far, this stay was the best we have had. Anson, at Country Inn & Suites was absolutely wonderful and... More

The staff was awesome! Had homemade cookies at the front desk, It was like being at home! Anson Anderson and Dave Staples, was excelleant. Answered ever question we had,! The trip was for medical reasons for my, mother, they could'nt have been any nicer and we really do appreciate it!

My wife and I went to the Nashville area for a business/birthday/anniversary/Mother's Day getaway and stayed at this location. It was a great relaxing stay, close proximity to the mall, plenty of eats, and a fine drive to downtown for a fun night to the broadway attractions. Nice, clean room, and great service! Book with no worries here! My only... More

This hotel was ok. Clean room, comfortable bed. The breakfast was pretty sad. The eggs were packaged dry eggs, standard potatoes, ok sausage. If you like carbs, there was pound cake in the display that looked amazing. Coffee was awful. Let me reiterate, awful. I tried it out of different dispensers with no luck. Great location right next to mall.

Stayed here for 5 nights. The rooms were clean and the staff was friendly. As a very healthy eater I had a hard time finding something to eat at the breakfast bar. Everything was very unhealthy so I stuck to bananas and apples. The price was good and I would stay there again. Aloft is right next door and it... More

For the past 4 years I have worked in Franklin, TN and lived in Atlanta, GA. I travel to Franklin on Monday and return home on Thursdays. During my time in Franklin I have always stayed at the Cool Springs Country Inn and Suites. Their treat me very well there and the acommodation are more than suitable. I always wake... More