We spent Sat-Sun-Monday nights at the Embassy Suites at Cool Springs. The hotel is easy to see from I-65 south going out of Nashville. It requires a little navigating to get to though. Here's some help; exit at Cool Springs Blvd EAST. Not west. Follow it about 1/4 mile to the first stop light after you've crossed the bridge. Right... More

My stay here did not meet expectations. The check in was robotic and cold. There was no small talk and I got a distinct feeling I was a hassle for no reason. I was tired from the drive and let it slide even though I am a Diamond member and was given a room on a non HHonors floor. I... More

My husband and I and our 2 miniature dachshunds stayed here for 3 nights. This is an older hotel with popcorn ceilings in the guest rooms. The room had a musty odor that went away after we turned on the air conditioning. This hotel is located near the interstate and you hear considerable freeway noise when taking a walk outdoors.... More

Lobby was clean upon entry, nice young man checked me in. All around the staff was wonderful! We stayed on the 9th floor which is reserved for Hilton Honors guests. They have an area stocked with snacks and drinks and are given a code to open, all complimentary. The room was very clean and comfortable. It may be an older... More

Recently I visited Nashville for my youngest daughter's birthday and stayed with my wife and oldest daughter at this hotel. I found this facility to be an excellent value. We spent two nights at the facility. Breakfast was very good as well as the social hour. I have stayed in several Embassy Suites and would rate this one above average.... More

From arrival, check-in to departure. The hotel staff were pleasant, seeking to assist and very presentable from the front desk clerks to the wait help. Suite was very clean with all of the amenities we have come to expect at an Embassy Suites. The complimentary breakfast was well organized, tasty and had numerous choices available. This is one f the... More

I felt that for $189.00 a night not including all the taxes that the services would have been better. Upon arrival as a business guest, I was not given the password to connect to the internet so when I called to the front desk - I was placed on hold for a period of time before the personnel could give... More

Hotel needs some maintenance and updating but service was wonderful and the food was filling with numerous choices. It would have been nice if the signs that showed the location of the hotel were larger and more conveniently located.

Loved the hotel. Staff was excellent and the shuttle around town was helpful. The food choices were limited. No breakfast for in room dining, however excellent complimentary breakfast downstairs. The pool was great.