Great hotel. Open, center atrium is great with rooms still quiet enough for light sleepers. EXCELLENT amenities include managers reception (bar) for 2 hrs every night, and cooked to order omlets/breakfast included in room price. Top tier hotel amenities, althought it is in a business park and no public or walking distance to much else - car required. Franklin is... more

Our family of four stopped for the night at the Embassy Suites on our way down to Florida for the March Break. I'd made our reservation based on positive reviews for this hotel on Tripadvisor--and we were not disappointed. The hotel was easy to find--right off of the I65. Reception staff were friendly and efficient. I dealt with Penny--she was... more

My overall stay was excellent. However, when I wanted to go to the Airport I was told by the door man ( very nice guy) that he would arrange my ride to the airport. I asked the door man a day before my departure that I needed the car to be here at 10:30 AM. He told me that he... more

I was party of a rather large group there for a wedding in town, and the hotel was great. Price was right, as was the space, the rooms, the people and apparently the sound-proofing in the walls. Everyone loved it, highly recommended. They did a superb job, and the rent-a-cop only bothered us once. more

Based on the Trip Advisor ratings, which so far have been an excellent guide through our North American trip, we booked a night at the Embassy Suites at Franklin earlier this week. First the good points . The reception staff were friendly and the booking in fairly efficient , the Hotel architecture ie. open atrium ,glassed elevators and inside fountains... more

My wife and I had a good stay at this hotel. It was very nice and clean, but we unfortunately had some noisy college-age neighbors next to us. I went to the desk and asked them to let us change rooms. They did. They were very courteous about it, and we had no other problems through the night. The room... more

My wife and I spent two nights at the hotel, and were delighted with all aspects of the stay. The staff is extraordinarily friendly and helpful, the facilities are well appointed and clean, and the rooms are spacious. more

I stayed at the Embassy Suites from Monday night through Thursday for work. I am very picky and decided to stay based on the reviews. I have never been disappointed by Tripadvisor! I had a 7 hour drive in the rain the whole way. I was traveling alone and had several pieces of luggage. The bellhop was busy chatting with... more

Our company recently had a regional meeting at Embassy Suites in Franklin. For the second year in a row, we had a great experience. I worked with Mr Michael Rook and Ms. Debbie Whiten to set up our meeting....everything was perfect! We had some last minute reservation changes and Mr Rook handled everything for us. All room reservations were in... more