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All 20 Franklin hotels

Embassy Suites Nashville South/Cool Springs

3.5 of 5 Hotel   |   820 Crescent Centre Drive, Franklin, TN 37067
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79%
Ranked #6 of 20 Hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Brenda W Birmingham, Alabama
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410 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Birmingham, Alabama
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While visiting Nashville we decided to stay out of downtown to avoid the traffic. Excellent choice! Perfect location. Close enough to Nashville to enjoy and just out of the main stream of downtown. Really enjoyed the HHoners amenities. Great staff and beautiful location. Perfect for business travlers but I was on vacation and it was also great for me.

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Jackson, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the best place for our family of six. We all have a place to sleep comfortably, a place to swim and exercise, and a great breakfast in the morning. My kids want to go to Embassy Suites just to have breakfast!

Review collected in partnership with Embassy Suites Hotels

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Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great for our annual trip to Tennessee. We know we can always count on the amenities we need to feel comfortable during our stay. The food is great and the rooms are relaxing and fresh. Having a fitness center and a business center available adds to the convenience of the location.

Review collected in partnership with Embassy Suites Hotels

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Holland, MI
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The staff is wonderful! When we visited, there was some construction, and they should have done a better job of keeping things clean. The evening reception was not up to the quality of other Embassy Suites. The breakfast was fine, but the tablecleaners were a bit over enthusiastic about their job. I did not realize until this visit that Embassy... More

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Seminary, Mississippi, United States
Top Contributor
95 reviews 95 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I come to Franklin a couple of weeks each month and have stayed at this location many many times. For the MOST part, my stay is "okay," but there have always been room for improvement. I am a Hilton Honors member. I had on my reservation that I needed a "feather free" room. I double checked last week to make... More

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Goodlettsville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Our reunion was wonderful at this property for the 2nd year in a row! The service in the bar and dining area was great. Lots of TV's in the bar area for football viewing. The location, near Cool Springs shopping area, was great for shopping and dining. We will definitely schedukle another family reunion at this property.

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Buffalo, New York, United States
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights while visiting nashville ... while not in the heart of the city it was perfect for our family amd the distance to the city amd attractions was only about 20 minutes We continue to be impressed with the rokms, service, hot breakfasts and managers receptions These are roomy for our family of 5 and... More

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Thousand Oaks, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are traveling to Nashville, avoid the city and the high parking fees and go to Franklin (10 miles away) and stay at the Embassy Suites. Great hotel whether you are single or traveling with a family.

Review collected in partnership with Embassy Suites Hotels

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Maryville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at many Embassy Suites and have stayed at his Embassy Suite in the past. However, I was disappointed in this visit with the employees at the front desk who were very inexperienced, could not answer questions, and to see and hear barking dogs inside the hotel. If you want a pet friendly hotel this is for you,... More

Review collected in partnership with Embassy Suites Hotels

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Orlando, FL
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My Mom and I stayed here for an Amy Grant weekend in 10/13 when I was 6 months pregnant. The first room we were given was non-smoking, but smelled horribly of smoke. We asked the front desk if we could be moved. They moved us to another room downstairs in a corner, and it smelled like mildew and had a... More

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Additional Information about Embassy Suites Nashville South/Cool Springs

Address: 820 Crescent Centre Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Nashville South/Cool Springs 3.5*
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Also Known As:
Embassy Suites Nashville South/Cool Springs Hotel Franklin
Embassy Suites Cool Springs
Embassy Suites Franklin
Franklin Embassy Suites

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