We had a great time in Nashville and part of it was due to the location and rooms at this Embassy. close to shopping and lots of good resturants. room was spacious and amenities are always good. Great place to stay. more

This is my second stay ... here because of the location. Oh, why did I come back? It's the same old problems: -Indifferent, blaze staff with no hospitality -No one answers at the operator/front desk -Broken stuff: door lock, leaky bath drain, phone busted, remote control dead -Business center printing system didn't work despite confirmations -Pool is cloudy with a... more

We were in town for one night over the weekend for a softball tournament and stayed at Embassy Suites in Franklin, Tennesee. We have stayed at ES several times and this was no exception. First time in a corner room....My Goodness, they are Huge! Clean, comfortable, really nice. Bathroom was nice, beds kinda small, just doubles, but fairly comfortable...only complaint... more

I traveled to the Embassy Suites for one night on a business trip. The staff was friendly and the accomodations were tremendous. The good: the room itself was a two room suite with one bathroom. I entered into an office/kitchen/louge area complete with an entertainment center/TV, pull out sofa sleeper, a desk, two chairs, a sink, mini fridge, coffee maker,... more

This is an exceptional hotel. The breakfast was great--no problems at all. Bacon/Sausage, Eggs/Omelets cooked to order with everything from spinach to cheese to choose from, a varitey of pastries, fruit, drinks. We also visited the restaurant in the hotel for dinner one evening; we were pleasantly surprised by the qualtiy of the food that was served. The rooms were... more

We usually prefer Embassy Suites. They had a different set-up than other Embassy Suites. No bacon on buffet. They said you must stand in line. My husband stood in line 35 minutes. My daughter and I got food from the buffett. I bit into my bagel and realized it was molded. I went to the front desk and told there... more

Great hotel. Open, center atrium is great with rooms still quiet enough for light sleepers. EXCELLENT amenities include managers reception (bar) for 2 hrs every night, and cooked to order omlets/breakfast included in room price. Top tier hotel amenities, althought it is in a business park and no public or walking distance to much else - car required. Franklin is... more

Our family of four stopped for the night at the Embassy Suites on our way down to Florida for the March Break. I'd made our reservation based on positive reviews for this hotel on Tripadvisor--and we were not disappointed. The hotel was easy to find--right off of the I65. Reception staff were friendly and efficient. I dealt with Penny--she was... more

My overall stay was excellent. However, when I wanted to go to the Airport I was told by the door man ( very nice guy) that he would arrange my ride to the airport. I asked the door man a day before my departure that I needed the car to be here at 10:30 AM. He told me that he... more