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Extended Stay America - Nashville - Franklin - Cool Springs

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680 Bakers Bridge Avenue, Franklin, TN 37067 (Formerly Homestead Studio Suites - Nashville - Franklin - Cool Springs)
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1 room 1 adult
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Extended Stay America - Nashville - Franklin - Cool Springs
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129 Reviews from our TripAdvisor Community

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Chattanooga, Tennessee
1 review
1 of 5 stars Reviewed November 11, 2015

Did not have the rooms we reserved and said it was their common practice to overbook rooms. Fact I had confirmation numbers and room types did not matter. Young lady at the desk could not help us and the manager never showed.

Helpful?
Thank Mike W
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 7, 2015

I have been residing at this location for 3 months. I am a travel nurse and find the value to be excellent and the location to be just great. Not knowing the Nashville area when I arrived, I feel very fortunate that I landed in this spot. It is centrally located to everything I could want or need - and... More 

Helpful?
Thank Cindy P
Suffolk, Virginia
1 review
5 of 5 stars Reviewed August 31, 2015

The overall experience living in the Extended Stay America I was very pleased with the Service from the Managers to all the employees who gave me suggestions on where to eat and the sites to see in Nashvile I was there for three months attending school my room was very clean and was cleaned every week on time. I will... More 

Helpful?
Thank karl j
Manager_11525, General Manager at Extended Stay America - Nashville - Franklin - Cool Springs, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Hyderabad, India
1 review
5 of 5 stars Reviewed August 29, 2015 via mobile

Its a good decent and reasonable hotel for all people....its indeed like a home and the manager here is too friendly and helpful...she takes up the things or issues very quick and get them resolved....Awesome Manager.!!!!

Helpful?
Thank Keesara A
Manager_11525, General Manager at Extended Stay America - Nashville - Franklin - Cool Springs, responded to this review

Thank you so much for posting a review of our property. I'm so glad that you enjoyed your stay. I truly appreciate your kind comments regarding our friendly staff and reasonable rates. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for sharing your comments with us. We look forward to... More 

Jefferson City, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 3, 2015

Well, as we had walked into our room and got settled in, we noticed a few things out of place... our room was seemingly okay... until we checked the bathroom to find the toilet's handle was missing; on top of that, the wifi was overpriced and the cabinets in the kitchen were not even properly cleansed, and the housekeeping didn't... More 

Helpful?
3 Thank Tazzmyn V
Franklin, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 31, 2015 via mobile

DO NOT fall for the lesser rates nor the Recently Renovation Gimmick! I did. Weeks later still in disbelief Shaking my head...Wow! Did I ever get Punk'd! Its hard to put into words how filthy this place is! Upon checkin immediately realized the previous tenant smoked in the Non Smoking room I was assigned. Then I was "Upgraded" the upgrades... More 

Helpful?
2 Thank NashvilleTennessee
Knoxville
Level Contributor
239 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed July 23, 2015 via mobile

Our company booked three rooms for three days, three weeks in advance with a guaranteed late checkin. Guaranteed with a credit card. We arrived 3 hours later than our original estimate. Our rooms had been given away. The staff apologized and immediately went to work getting our rooms ready. We decided to go eat breakfast and come back. One hour... More 

Helpful?
1 Thank jrgenterprises
Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2015

Check in is at 3:00- We couldn't get in till 5:00.The first room they gave us hadn't been cleaned so they moved us, that room the toilet didn't work, moved us again, that room had mold all over the bathroom. We went to the grocery store and they informed us they didn't have any pots pans silverware or glasses. Now... More 

Helpful?
1 Thank lateshow999
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 20, 2015 via mobile

The non smoking room had a musty smell. The linens were stained and smelled of smoke. There was no shampoo provided. Only 1 washcloth in the room for two guests. No hairdryer to use. Can't see the TV from one side of the bed. Only 10 channels if that to choose from. Not many major channels. Except the convenient location,... More 

Helpful?
2 Thank HF72175
Fort Mohave, Arizona
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 27, 2015

Easy to follow directions to this nice and spacious room. Very friendly lady at the front desk who offered assistance and answered any questions that we had. Plenty of parking and we felt quite secure. It is only about a half-hour drive to the Grand Old Opry and that is almost all freeways. Nice place in a great location.

Helpful?
Thank Dr. R. C. M
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