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Extended Stay America - Nashville - Franklin - Cool Springs

2.0 of 5
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680 Bakers Bridge Avenue, Franklin, TN 37067 (Formerly Homestead Studio Suites - Nashville - Franklin - Cool Springs)
Extended Stay America - Nashville - Franklin - Cool Springs
Best prices for: 1 room 1 guest
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Ranked #20 of 21 Hotels in Franklin
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117 reviews from our community

Traveler rating
    22
    15
    8
    12
    60
See reviews for
23
21
15
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Tennessee
Senior Contributor
41 reviews 41 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a real adventure getting "snowed in" at Extended Stay America in Franklin. After reading the reviews, I wasn't sure about this place, but my room was spacious and clean. As the snow piled up, I watched TV until late, and then I discovered there was only one hand towel in the bathroom. I went to call the front... More 

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Clearwater, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

The rooms have outdoor access; not exactly the safest thing for a lady business traveler who is traveling alone! (I did not make my own reservation....would not have made it for this location because of that.) Because of the very cold weather, the room was hard to heat properly. I have never seen a hotel room so small....it was smaller... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Was stranded in Franklin, TN during ice storm for 3 days contacted Extended Stay and was welcomed with open arms. It's not the Four Seasons but you wouldn't know that by the way the staff treated me. The girl at the front was so courteous to my needs and took care of me and my wife. The hotel was sold... More 

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1 review
5 of 5 stars Reviewed February 12, 2015

I would recommend this hotel .The manager is on top of things and the staff is so helpful . Clean , close to I 65 , near great shops and still quiet . Paris and Garpn are so kind with a friendly face to make you feel at home . Thank you to Wendell sincerely !

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I've been staying in this hotel from December about 3 weeks and now i booked it for another 2 months. Its really good and there are so many Indian restaurants over there and especially the manager and Staff are too good. I will recommend this hotel for my friends for further trips.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

I've been stay at the Cool Springs location for quite some time now, due to work, and anytime I need something, they have been more than happy to help me out. Wendell (manager) is absolutely the best. He remembers names, room numbers and the small things that help make your stay more accommodating and comfortable.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

Stayed for 7 nights and received great service while there. Close to eating places and easy access to interstate. Rooms were great for price paid. Staff was very courteous and attentive to our needs. Very Quiet area and a very safe place to stay. I have stayed at many Extended Stays and will continue to stay with this brand.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

I really enjoyed my stay. The staff were very professional and helpful. I needed to check in before 3pm and they found me a room and had my keys ready when I arrived. All I had to do was get my keys and sign my paper and go. The room was clean and spacious. Its in a great location and... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015 via mobile

My husband and I got a two room suite. Everything seems newly decorated and well taken care of. The staff is very professional and friendly. The location is really perfect for anything you might need. The grounds are well taken care of. Everything seems to be ran well here. Pet friendly and very quiet. The lady at the front desk,... More 

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Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed January 8, 2015

After having a great experience at and Extended Stay America in Eden Prairie, Mn, we made reservations at the ESA in Cool Springs/Franklin, TN. for 7 nights in Nov 2014 the week before Thanksgiving. When we arrived, we discovered the tiny room was filthy: mold all around the tub/shower and shower curtain; dried urine on the bathroom and kitchen floor.... More 

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Near Extended Stay America - Nashville - Franklin - Cool Springs

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