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Hilton Garden Inn Nashville Franklin / Cool Spring

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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9150 Carothers Parkway, Franklin, TN 37067
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Hilton Garden Inn Nashville Franklin / Cool Spring
Best prices for: 1 room 1 guest
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Ranked #3 of 21 Hotels in Franklin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 3 days ago
IsabelleMarie Kansas
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371 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kansas
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good pool, great staff, comfy rooms and good location are all good reasons to stay at this property. I thought this property was so good for our family but could see how it would be a business travelers dream as well. The property is right across from the interstate and a bunch of shopping. Most importantly, I am big on... More 

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for the wonderful comments in your review. We'll be sure to share them with our team members. Can't wait to be your host hotel again. More 

Coldwater, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a wonderful hotel! Everything was perfect! Would highly recommend to anyone needing a room in this location! Clean facility, comfortable beds, very accommodating and helpful staff, close to many restaurants and attractions.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

We so appreciate your review. Thank you for the being our guest. Come back and see us again anytime. More 

Felton, Delaware
1 review
5 of 5 stars Reviewed 5 days ago NEW

Love this hotel! This is the second time we had multi-day stay at this hotel. The facility is beautiful and clean and in a very convenient place. Lots of shopping, restaurants and a quick ride into the city. Everyone is very friendly and courteous. In particular, Chance, Blanca, Jennifer and one other man (sorry, can't remember his name, maybe Jim?)... More 

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

We so appreciate your review and will share it with the team. Exceeding expectations is what we strive for and are excited to hear that our service, location and amenities served your needs well. Can't wait to be your host hotel again soon. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for 5 days on a work trip. Chance made me an omelette on my day off and it was delicious. It's super clean. Great area with Starbucks nearby. They'll call you a car if you want to go downtown.

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your recent review and for acknowledging our attentive team members and especially Chance in our Garden Grille. Come back and see us again soon. More 

1 review
5 of 5 stars Reviewed 1 week ago

Great location and staff,great breakfast They keep fresh coffee and tea and water available to guests all day.Rooms are well appointed and comfortable.Close to many fine restaurants and great shopping.We will stay again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your wonderful review and pointing out the many services we offer. Our location has been a plus for many travelers. We look forward to being of service to you again soon. More 

Boonville, Missouri
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel frequently and often find ourselves in a Hilton Garden Inn. This one has a much nicer exterior than many (lots of brick and stone). We checked in without any issues. The room was well-appointed, although it seemed a little smaller than your typical Hilton Garden Inn room, but we were happy with it. The cooked-to-order breakfast is great.... More 

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your wonderful review. Coming from a frequent traveler such as yourself we take your comments to heart. We're glad that our location and services fit what you needed. Buca is indeed a great restaurant. Come back and visit us again soon. More 

Bowling Green, Kentucky
Top Contributor
126 reviews 126 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

this Hilton Garden Inn is really well located the rear side backs up to a tree lined area and is really quiet . The hotel is very clean and the staff was right on. If in the area again we will re book this garden Inn

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your review and for pointing out our convenient and quiet location. We certainly enjoy being surrounded by pretty scenery and look forward to your return stay. More 

Ohio, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stay at Hilton properties often. Any time we have a choice of hotels we will first look to see if there is a Hilton Garden Inn nearby. We have never been disappointed and this location was no exceptiopn. The staff were very helpful, the room was nice and spacious. We made the reservation for a king bed but travel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

We're excited to hear that the Hilton Garden Inn brand and our hotel in particular exceeded your expectations. We'll be sure to pass your comments on to our team. Looking forward to your return stay. More 

Columbus, Ohio
Top Contributor
83 reviews 83 reviews
17 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

We were surprised by the width of our room. Usually the bed is 3-4 feet away from the dresser and television. In our room it was probably 6-8 feet away, so it was quite comfortable to have additional people in the room for evening conversation. All of the staff were exceptionally friendly, especially those at the breakfast buffet. Our waitress... More 

Was this review helpful? Yes 1
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

We're happy to know that the room size fit your needs perfectly. Thank you for acknowledging our friendly team members. They certainly work hard to make you feel welcomed. Can't wait until you return with your grandson. More 

Nashville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are looking for a place that is super-convenient to the downtown Franklin area, as well as groceries, pharmacies, and restaurants, book this hotel! We had a great stay and will be staying here on our next visit: easy parking, helpful staff, great location, numerous amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

You're review hit a home run with us. Thank you for the great comments about our location and service. Can't wait to be your host hotel again. More 

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