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All 21 Franklin hotels

Hilton Garden Inn Nashville Franklin / Cool Spring

3.0 of 5 Hotel   |   9150 Carothers Parkway, Franklin, TN 37067
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Ranked #3 of 21 Hotels in Franklin
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
romega Rome, GA
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306 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, GA
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was very pleased with this hotel. Located on a quiet road - set off the road - but still very close to the mall with plenty of restaurants, etc. Definitely recommended if you are staying south of Nashville.

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North Augusta
Top Contributor
61 reviews 61 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check in was smooth and easy. Two minor problems during the time there. One was with a smell in room. The second was with a weak Internet connection . Hotel worked to make problems better and it was a very good experience overall. Highly recommend Hamburger on menu. Restaurant and service very good.

Review collected in partnership with Hilton Garden Inn

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culleoka, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

If you order a special room that is what you should get. I will probably never stay her again. A person of my bad health must have a room that has been ordered. We was so excited to be in the same room together since I have to live in a special clean room. The person that we checked in... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
charlotte, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great stay, great staff, great facility. Rooms were clean and efficient. Very quiet even though I was very close to vending machines and elevator. Great care had been taken to ensure the facility was clean and the staff well trained.

Review collected in partnership with Hilton Garden Inn

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Henderson, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful place, nice lobby/sitting area. Room was clean, large whirlpool tub & walk in shower. Adjustable beds, not the most comfortable I've slept on, but not bad, and I may not have had it set correctly. Overall, great place for good price

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HGI N, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your kind remarks. We look forward to having you with us again in the future. More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this Garden Inn several times while visiting the Nashville area, and I have always had a good experience. The staff is very friendly and helpful, and the hotel has been very well maintained during each of my stays there.

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HGI N, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your time, we appreciate your taking a moment to share your comments for future travelers. We are all delighted you enjoyed our hotel location. Please be our guest again in the future. More 

South Bend, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a pretty nice Garden Inn. Custom full service breakfast available which is unusual at a property this size. Staff was very welcoming and friendly from everyone I interacted with. Rooms were clean and well appointed. Good job to everyone there.

Review collected in partnership with Hilton Garden Inn

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HGI N, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your comments they are much appreciated by our entire team. More 

United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Rooms were not as expected from a Hilton Hotel Bed was very comfortable. Shower door was off toilet was not working $9.95 Breakfast was horrible. I made sure IHop was my choice the next morning. lunch/dinner was just ok. But did not eat it again.

Review collected in partnership with Hilton Garden Inn

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wish I could have stayed for more than one night. The marble counters and over sized tv were a nice touch. This updated property made traveling so much easier. I certainly hope all of the Hilton Garden Inns are going to take on this renovation. The only drawback and it is a minor one is that they charge for... More 

Was this review helpful? Yes 1
HGI N, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your comments, we hope you will be our guest in the future. We do offer Bed & Breakfast rates that are a lovely savings ! More 

Gilbert, Arizona
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel over 50 nights and each stay has not dissapointed me. The staff remembers you, they are always SO friendly, they have the most up-to-date technology in the rooms (air purifiers!) and hand rolled towels in the public rest area's for you to dry your hands. You can tell they take the time to make... More 

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HGI N, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your comments, it is so nice to see our travelers enjoying our green initiatives. We are proud and thank you for helping spread the good word. We all appreciate your loyalty and time to share comments. More 

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Additional Information about Hilton Garden Inn Nashville Franklin / Cool Spring

Address: 9150 Carothers Parkway, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville Franklin / Cool Spring 3*
Number of rooms: 131
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Also Known As:
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Hotel Style:
#1 Green Hotel in Franklin
#3 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
#4 Business Hotel in Franklin

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