Our family is considering relocating to the Franklin area, we have made two trips to the Residence Inn at Cool Springs within the last month. We have three small children and this hotel is amazing. The service is exceptional, the rooms are clean, spacious, quiet and the amentities are fabulous. Thank you Carlo for always providing top-notch service. There are... more

The place is brand new. Our 2 suite unit was comparable to a time share condo. Location was very convenient. Staff was very helpful and friendly more

We stayed there there September 23. The hotel is located is a great area. All of the personnel were very friendly and helpful. The property itself is very, very nice. It is the best Residence Inn that I have ever stayed in. Breakfast was delicious. Next door is a Courtyard that offers a limited menu dinner. We ate outside on... more

This by far is the best Residence Inn property that I've stayed in. Granted I've been to several Residence Inn properties but this one was just filled with so much charm and style. We had arrived several hours before the Check-In time and needed to get a room to freshen up before atttending a meeting. Called the hotel and spoke... more

Brand new Residence Inn! We were very impressed by the newness, but as the previous reviewer wrote, there are kinks to still work out. The staff was helpful and approachable with problems. The pool/spa area is very nice, as is the fitness area. The decor is modern style in the lobby and in the rooms. The breakfast was well-served and... more

We stayed a few nights here on a family road trip. This is a beautiful property in a beautiful area. It is the nicest Residence Inn I have ever seen, and I am a very frequent Marriott guest. Upon arriving we learned they had only been open a week, so here I am writing the first review. We experienced some... more