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All 20 Franklin hotels

Residence Inn by Marriott Franklin Cool Springs

3.0 of 5 Hotel   |   2009 Meridian Blvd., Franklin, TN 37067
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95%
Ranked #2 of 20 hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Kim L Reading, Pennsylvania
  • Reviews (212)
  • Photos (46)
  • Amenities
  • Q&A
  • Room tips (49)
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212 people have reviewed this hotel

Traveler rating
    172
    30
    5
    1
    4
See reviews for
78
43
7
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Reading, Pennsylvania
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for 4 nights. Everything from the front desk staff (Love Ya Todd!!) to the coffee was wonderful. We enjoyed breakfast every morning in the lobby and the pool/fitness area was very nice. Todd was very helpful in getting us a taxi to enjoy the nightlife in downtown Nashville. Devon was also very helpful with dinner... More

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hsteacher1
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an entire wedding party, friends and family stay here during the July 4th weekend, about 17-20 rooms were booked with our group. EVERYONE enjoyed the hotel. The rooms were clean. The bed was really comfy and we loved the space in the king rooms. The kitchen was great and the frig was huge. The lobby was a great... More

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear HSTeacher1, Thank you for your note! We are delighted to hear that you had a great stay with us and hope that you had a wonderful wedding weekend! I will happily pass on your compliments to Paige, who is our sales star! Thank you again, have a great week and we hope to see you again soon! Sincerely, David... More

West Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We booked a room for a month for our 19 year old daughter. We were very careful in choosing where she would stay because of safety, etc. We couldn't be happier with our decision to leave her here. It's like she's safer here than she would be in our own home. There is round the clock security here, wonderful staff,... More

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Rose, We are so happy to hear that you had a great stay with us and that this was a perfect home for your daughter! I am excited to tell my staff about your experience and we will happily be your home away from home should she decide to stay :) Sincerely, David Norman 615-778-0080 More

Dayton, Ohio
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent our 4th of July weekend in Nashville. This is our second time staying in the cool springs area, my third time. This was the best hotel for our money in my opinion. We have a kitchenette with a full size refrigerator, 2 burner stove top, a dish washer, a pot, pan, few dishes, everything you... More

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear HighExpectations, Thank you for your note! Thank you also for bringing that to our attention (the basketball court is not available past 9:00pm) and I will remind my hotel team to monitor that area closely to ensure that this no longer occurs. Have safe travels and we look forward to your next visit! Sincerely, David Norman 615-778-0002 More

Manning, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Have been staying at this hotel for an annual sister's trip for the last few years. Could not ask for a better place to stay. Staff is very friendly and helpful, with a special thank you to Irene. We had a lovely two bedroom, two bath suite, very clean, very convenient. The air conditioning worked great. We enjoyed the breakfasts,... More

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear 714Theresa714, Thank you for your comments! I will happily inform Irene- she will be so excited to hear from you! We appreciate you taking the time to make a note about your stay and hope to accommodate you and your family again soon! Sincerely, David Norman 615-778-0002 More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I just stayed there on business and it was good. The room was clean and the staff was friendly. The air conditioner also worked too well. It is also a very easy drive to downtown. Much better than the Marriott choices downtown.

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear JJ E, We appreciate you taking the time to make a note on your experience with us! I am also happy to hear that we are your preferred option in this area and look forward to your next visit! Sincerely, David Norman 615-778-0002 More

Dickson, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful experience. The staff was very helpful especially when I called for a last minute room. The reservation lady understood my situation as a mom of three little ones. We had a beautiful two bedroom two bath with the living room and full kitchen. The dog area was so cute. It had concrete lattice for you to... More

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Tricee T, We are so happy to hear that you had a wonderful stay- thank you so much for writing about your experience and we look forward to providing you with another stress-free weekend, soon! Please reach out if we can ever be of assistance! Sincerely, David Norman 615-778-0002 More

1 review
4 of 5 stars Reviewed 4 weeks ago

The staff here is welcoming and very friendly. Alex at the front desk was very professional and set the tone for a great stay from the moment I checked in. She, and the rest of the staff, make it hard for me to justify staying anywhere else when I visit next time.

Was this review helpful? Yes
Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Jason L, Thank you for taking the time to comment on your recent stay- Alex is a superstar and will be excited to hear your comments. Thank you again! Sincerely, David Norman 615-778-0002 More

Tallahassee, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

As a 50 week a year traveling consultant, I stay in many brands and styles of hotel across the country and a few overseas destinations. I am 100% Marriott domestically and always at a Residence when they are in my destination city. I travel to Nashville 15 or so weeks a year and do my best to stay at the... More

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Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Number1NolesFan, We are so honored to receive such praise from a seasoned travel such as yourself. My team will be thrilled to hear your compliments and we look forward to serving you again in the very near future. Please don't hesitate to reach out if we can ever be of service- thank you again! Sincerely, David Norman 615-778-0002 More

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent two nights here whilst checking out the local area inclusive of Nashville. This hotel is very new with beautifully equipped rooms, pool, hot tub, and very nice breakfast area. We stayed in a studio king apartment which had full kitchen facilities, lounges, and a large bathroom. They serve complimentary dinner every evening downstairs in the breakfast area as... More

Was this review helpful? Yes
Norm27, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear outdoor21, We appreciate your comments regarding your recent stay with us! Thank you for your kind words and compliments- we hope you choose us for your next visit! Sincerely, David Norman 615-778-0002 More

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Additional Information about Residence Inn by Marriott Franklin Cool Springs

Address: 2009 Meridian Blvd., Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Franklin Cool Springs 3*
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Also Known As:
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Franklin #2 Family Hotel in Franklin #2 Romantic Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
The newest smoke-free extended-stay hotel in historic Franklin, Tennessee. Your Residence Inn by Marriott is nestled in the rolling hills of central Tennessee just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities including Civil War battle sites, Antebellum Mansions, the Natchez Trace Parkway, antique stores, The factory shops and Arrington Vineyards. All this while enjoying a suite with a full-size kitchen, flat screen TV, High Speed Internet, indoor pool and a hot complimentary breakfast to start your day. Burn off some stress with a game of basketball on our exclusive Sport Court, work out in our fitness center or relax with a drink and light fare while you mix and mingle at our weekday (Mon-Thu) evening social event. Whether you're relocating or looking for a Nashville getaway, Residence Inn is your best choice for extended stays. We are also close to area businesses such as Nissan, Community Health Systems, Healthways & Verizon. ... more   less 
Number of rooms
124

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