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All 20 Franklin hotels

Aloft Nashville - Cool Springs

3.0 of 5 Hotel   |   7109 South Springs Drive, Franklin, TN 37067
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81%
Ranked #7 of 20 hotels in Franklin
Certificate of Excellence 2013
A recent review
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260 people have reviewed this hotel

Traveler rating
    137
    73
    27
    15
    8
See reviews for
71
61
25
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
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  • Any
English first
Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love Aloft! We have stayed at a few over the years, and it is always our first choice. Always a great price, and we love the Bliss products :) This location in Franklin is a quick drive to the historic town, and close to friends family in Cool Springs. Lots of entertainment and dining nearby. We are returning to... More

Was this review helpful? Yes 1
Kevin K, Manager at Aloft Nashville - Cool Springs, responded to this review

Dear BrittLeigh, Thank you for your great review and your continued loyalty to our brand! We love having you, and look forward to your return. Thanks again for staying with us, see you again soon. Take care! More

Rocklin, California
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Aloft hotels are nice places to stay and this was very nice. Directly adjacent to D1 Training facility, and close to mall for good eats and shopping! Really enjoy the modern, clean line design of these hotels.

Was this review helpful? Yes
Kevin K, Manager at Aloft Nashville - Cool Springs, responded to this review

Dear bobby k, Thanks so much for your review. We're pleased you had a pleasant stay with us and found the proximity of our property to the D1 training facilities to be ideal. Please come back soon! More

Madison, Georgia
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location, nice rooms, better staff! Our entire experience was great from check-in to check-out. Comfortable beds, huge shower and the shuttle to the Franklin Theatre made it perfect. We will be back.

Was this review helpful? Yes
Kevin K, Manager at Aloft Nashville - Cool Springs, responded to this review

Dear pupnpony, Thanks so much for your review. We're so pleased your had a great stay and found our location to be ideal. We hope to see you again soon. Take care! More

Plano, Texas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 16, 2014

This was my first time in this hotel. The staff was great. The rooms were a little quirky, but very spacious. Love the shower, and I finally found the iron:). There was a high school wrestling team staying next door that was very loud and I had to get up early. Luckily they knocked it off just before I called... More

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Kevin K, Starwood Hotels & Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear Stuart B, Thank you for taking the time to share your feedback. We're so happy that you enjoyed your stay and that you felt that you had your own driver! We strive to provide personalized experiences to all our guests. We hope your enjoyed the rest of your time in Nashville. Take care! More

Pittston, Pennsylvania
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 15, 2014

The room was clean. The hotel is modern looking but somewhat worn. One gentleman who worked at reception was friendly, no one else raised their head or asked if everything was ok. I'm not sure how many housekeepers are on duty, so it's not a reflection of the department, but we were out all morning and returned around 2pm to... More

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TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear Ginger2074, Thank you for taking the time to share your feedback. I am glad you enjoyed your guest room and the Bliss toiletries. I do apologize that some aspects of your stay did not meet your expectations. I will be sure to share your feedback with our management team so that they can look into these issues further. More

Texas
Top Contributor
105 reviews 105 reviews
16 hotel reviews
239 helpful votes 239 helpful votes
5 of 5 stars Reviewed January 28, 2014

Wow! Funky, eclectic, deco... Everything is different here. Not your "normal hotel". From the moment you walk into the lobby and approach the check in desk, walking down the hallway, and setting eyes upon your room. Wow. Like this place. The rooms were the epitome of efficiency. Space well utilized. No bath tub, but cool shower and utilization of glass...... More

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TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear alienpilot, Thank you for taking the time to review your recent stay. I am so glad you enjoyed your room and amenties. We hope you decide to stay with us again soon. More

Carbondale, Illinois
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2014

This is my second stay here in the past year. It does not have all the amenities of a 5 Star hotel, but is a fun place even for an old guy. Staff friendly and helpful. Room clean and beds soft. I will stay anytime I pass through an'villein area.

Was this review helpful? Yes
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear jgsom, Thank you for your helpful feedback. I am glad you find our hotel fun and our staff friendly. We hope to see you again soon. More

Potomac, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 19, 2014

If this is typical of the Aloft chain, I like. Homey lobby with fireplace and bar. Beds are comfy and the room has a nice vibe. For the price, it's great. There are no drawers in the room, which is a little weird. It would be nice if they had food onsite, but there's a good sports bar a couple... More

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TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear Jrm123abc, Thank you so much for your positive review. I am glad you enjoyed your accommodations and the amenities. We hope you stay with us again soon. More

Mount Juliet
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

My husband and I travel quite often and have stayed in places that were gorgeous resorts and places that were the dumpiest of dumps, but the Aloft Nashville Cool Springs was one of our favorite hotels ever. The rooms are so nice, so clean, and just very well laid out. Everything about this hotel is modern and fun. Even the... More

Was this review helpful? Yes 1
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear Jennifer J, We appreciate you taking the time to write about your recent stay. I am so glad you enjoy your room and enjoyed our amenities. I do apologize the inconvenience regarding the ice but do appreciate your recommendation. We hope to you visit us again soon. More

Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed December 27, 2013

On our annual holiday trek North, we've stayed here a few times and it easy to find off I-65, clean, great pool (they even have noodles), and a lobby bar that is hip and not heard in the hotel rooms. There are many dining options close by. We choose to stay at the Aloft for both pleasure and travel.

Was this review helpful? Yes
TLozano, Starwood Hotels and Resorts at Aloft Nashville - Cool Springs, responded to this review

Dear kurf3537, Thank you so much for your positive comments. We are glad you enjoyed your stay and we thank you for your loyalty. We hope to see you again soon. More

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Additional Information about Aloft Nashville - Cool Springs

Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Nashville - Cool Springs Hotel
Aloft Hotel Franklin
Aloft Nashville Cool Springs
Address: 7109 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Franklin
#7 Business Hotel in Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Nashville - Cool Springs 3*
Official Description (provided by the hotel):
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 
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