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All 20 Franklin hotels

Aloft Nashville - Cool Springs

3.0 of 5 Hotel   |   7109 South Springs Drive, Franklin, TN 37067
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Ranked #8 of 20 hotels in Franklin
A recent review
5 of 5 stars reviewed 1 week ago
Shana F West Palm Beach
  • Reviews (279)
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279 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
West Palm Beach
2 reviews
5 of 5 stars Reviewed 1 week ago

I must say I never heard of this hotel but I loved my experience at the a Aloft Cool Springs location so much I'm checking in to staying in other locations. Darius and Patricia provided excellent customer service I would definitely stay here again.

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north carolina
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay in Hilton brand hotels but none were available while I was in Nashville. I knew going in that breakfast wasn't included and that the decor would be non-traditional. The room itself was comfortable - the bathroom was large and modern with a walk in shower and we had plenty of space for 2 adults and our bags.... More

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Senior Contributor
49 reviews 49 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time ever staying in an ALOFT hotel, I must say I was pleasantly surprised. I wish I had known in advance they accepted pets free of charge. The rooms were nice, we loved the pillows and the window shades that blocked out the sun. My children loved getting to go down and shoot pool, and play... More

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Carrollton, TX
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After 2 hour flight I arrived tired at the hotel after midnight for my June 26. Paticia was at front desk and confirmed by check out date and that was all. She did not confirm my room type; did not welcome me as a Platinum guest and provided no instructions for the layout of the hotel (where to park, elevators... More

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Megan L, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review

Dear Carrollton Texas, We sincerely apologize for your dissatisfying experience during your stay. Providing excellent service is very important to us, and we are very sorry we did not deliver this standard. It sounds like we have some supplemental training opportunities with our team to ensure this is improved in the future. Again, we are sorry we did not meet... More

Farmington Hills, Michigan
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would give this hotel a 4, but they did not have our room when we arrived shortly after 11pm. They had only a king room for us instead of the 2 queens we reserved. First they offered us air mattresses, which we did attempt, but then they called us and stated another king room came available that we could... More

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Nashville, Tennessee
Top Contributor
59 reviews 59 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love this hotel! Modern and very comfy at the same time. This is a little hard to find because it sits back from the main road- definitely use your gps. Rooms are cheap and I feel pampered! Love every single thing about the room- great bed, tv, lots of room, desk space. The bathroom is divine- very large shower, modern... More

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Megan L, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review

Dear Rose P, We are very glad to hear that you loved our comfortable guest rooms, amenities, and hotel services. Thank you for your kind review, and we look forward to hosting you and your family again in the future. All the best. More

Trondheim, Norway
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a wonderful time there, staff so nice and helpful, hope to be back again. Room very good and cleen.Stayed for 9 days. easy to find and easy to go to Nashville and grand ole opery, have breakfast .

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My daughter and I traveled to this hotel for a soccer tournament. We enjoyed the experience at the hotel. However, the setup of the bath area allows for little privacy. The shower has glass blocks on the common wall with the bedroom. So showering and changing clothes had to be planned well, she was asleep when I showered and I... More

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Top Contributor
60 reviews 60 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 5, 2014

As you know, the Aloft chain is basically a cheap W, but they do a good job overall in delivering value for the price. The basic amenities include a lobby bar, pool table, decent outdoor space to drink/socialize, and a combination front desk/commissary/breakfast bar. If you are in town for business and do not want to stay at the cookie-cutter... More

Was this review helpful? Yes 1
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 5, 2014

Interesting hotel ... this was my first night in an Aloft property, and it definitely has a unique atmosphere. It almost has a boutique hotel feel to it ... a trendy, modern design with an art-deco feel, but not on the bleeding edge of modern design. Overall, it was very comfortable. The staff was friendly and helpful. The room was... More

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Additional Information about Aloft Nashville - Cool Springs

Address: 7109 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Nashville - Cool Springs 3*
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Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Hotel Franklin

44 photos of this hotel

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Hotel & grounds (9)
Room/suite (13)
Dining (1)
Bathroom (3)
Family/play areas (1)
Pool/beach area (2)
Other (10)

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Pool/beach area (1)
Other (5)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Franklin #8 Business Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 
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