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Aloft Nashville - Cool Springs

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7109 South Springs Drive, Franklin, TN 37067
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1 room 1 adult
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Aloft Nashville - Cool Springs
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376 Reviews from our TripAdvisor Community

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Jerusalem, Israel
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We really enjoy this place- the rooms are comfortable- no complaints about it here. Perfect and affordable. Great for business- computer and Internet ready rooms. Great place for the buck. The pool is nice and the sauna is excellent- they also have great staff with good service

Helpful?
Thank occhristianmagazine
Saint Louis, Missouri
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights over Thanksgiving weekend as I was visiting friends in the area, and I wasn't sure what to expect. What I found was a relatively inexpensive hotel for the area which did little touches much more nicely than I expected. Decor is definitely modern and minimalist, but I was quite comfortable. The shower was very... More 

Helpful?
Thank motraveler90
Katie C, General Manager at Aloft Nashville - Cool Springs, responded to this review

Thank you for sharing your experience while visiting us at the Aloft Cool Springs in Franklin, TN. We look forward to welcoming you back during your next trip to town! Life Life Aloft! More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night. It was a nice trendy hotel, definitely different than other places I've stayed. We liked it. We did not get to enjoy all of the amenities. I will say that the bed was pretty stiff so that is what keeps me from giving 5 stars.

Helpful?
Thank Xtinacmc
Katie C, General Manager at Aloft Nashville - Cool Springs, responded to this review

We are thrilled to see that you enjoyed your stay here with us at the Aloft Cool Springs in Franklin, TN. If your plans bring you back to the area, we hope to have you stay with us again! Life Life Aloft! More 

Tennessee
Level Contributor
108 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This was my second visit and I was determined to like it this time (my last visit was March 2015) My original complaints still hold, and I add two more: First, I've never been in a hotel that doesn't provide warm bedspreads /quilts, but at Aloft the top layer of the bedclothes is barely more than a thick sheet and... More 

Helpful?
Thank PastorMom
Katie C, General Manager at Aloft Nashville - Cool Springs, responded to this review

Thank you for taking the time to provide your review with us. We take our guest reviews very seriously as we strive to provide the best guest experience. Please rest assured that your comments have been addressed with our team so that our hotel and services improve. We sincerely apologize to disappoint you, and we hope we will have the... More 

1 review
3 of 5 stars Reviewed December 29, 2015

This hotel looks a lot better on the internet than it does in person. Lots of cheap décor to create some modern image. The first room had ladybugs crawling everywhere and we had to change rooms but no one offered to assist us in the making the change. Considering the price I would not stay here considering all the surrounding... More 

Helpful?
Thank Peter C
TX
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 28, 2015

The ceiling had bugs crawling all over it, we called the front desk and we told, "oh no, we're sorry to hear it." I had requested an extra blanket and when it was delivered I again informed the employee about the creepy crawlers on the ceiling, again to no avail. Thankfully the blanket was not needed as it was a... More 

Helpful?
Thank letstravelTx
Evanston, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 27, 2015 via mobile

This is a nice hotel. Great for families. The lobby, pool, bar, pet policy, price, convenient location, decor were all great. But the fact that we could not control the thermostat in our room ruined our stay. We were miserable in a 76 degree room all night. It was like staying outdoors. Ugh! At least they discounted our room, although... More 

Helpful?
1 Thank julieanniamiam
United States
Level Contributor
180 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed December 22, 2015 via mobile

Beautiful, modern boutique hotel. Great Libby appearance, overall service is very good (one arrogant front desk guy), and stylish modern rooms. However, as modern as the rooms are, they lack charging stations by the bed or on the desk. Beds are quite firm - if you like that, it's great. The worst attribute is that the hotel is aligned with... More 

Helpful?
Thank Filipendulous
Lebanon, Tennessee, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed December 15, 2015

The room was nice and the people were very nice. There was a bar but we went out instead and the pool looked really inviting and warm. The bed was a little hard and thin and left my back hurting after the weekend visit but overall a very good stay. If at all possible, try and get a room on... More 

Helpful?
Thank Jessica K
Katie C, General Manager at Aloft Nashville - Cool Springs, responded to this review

Jessica, Thank you so much for your review and the great comments about our hotel! We appreciate the opportunity of having you has our guest, and look forward to seeing you again when traveling to Franklin, TN. Live Life Aloft! More 

Murfreesboro, Tennessee
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

I was in town on business but also brought my daughter and mother with me as we have family in TN that we were visiting. During our stay we had breakfast each morning which was delicious, interacted with the staff whom were all friendly and courteous, and used the pool which was very clean. The hotel is a little darker... More 

Helpful?
Thank tifmijo
Katie C, General Manager at Aloft Nashville - Cool Springs, responded to this review

Tifmijo, Thank you so much for leaving a review about our hotel! Our staff is thrilled that both you and your family enjoyed all that the Aloft has to offer while you were in town on business. We appreciate the opportunity of having you has our guest, and look forward to seeing you again when traveling to Franklin, TN. Live... More 

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