We intended to visit an attraction 2 hrs to the South before heading to Franklin. But when we got there in the morning, it was closed. I called the Courtyard at 9am, told the gentleman at the front desk what happened and asked if early check in was a possibiltiy. He didn't put me on hold, he didn't act like... more

Very comfortable. The area around the hotel was great, shopping, cafes and movie theaters. Very nice and friendly hotel. more

This Courtyard opened earlier this year and is a new prototype for the Courtyard chain. It was absolutely beautiful, modern and clean!!! The room was spacious, the decor was nice and the bathroom large with granite countertop. It is very convenient to the interstate, but in a quiet office complex. (We were there for the weekend--it might not be as... more

Fairly easy to find. Decent location for visiting Franklin, Brentwood, Nashville area. Nicer Courtyard. Clean and comfortable. Located in a business park. Views of office buidings nearby. Safe area. Staff friendly but less than efficient. Error on room rate charge. I requested a higher end room and was not put in one. It was fine as a balcony is not... more

We thoroughly enjoyed our stay at the Courtyard Cool Springs! The staff was so friendly and the Bistro, with Starbucks, was an added bonus. Very convenient location to all Cool Springs attractions. We'll definitely stay here again! more

3 star average, 5 star excellent, 1 star poor Overall Design 5 Convenience 5 Cleanliness 5 Lobby 5 Staff 5 Business center 4 Restaurants 3 Overall value 2 Beautiful new facility within a one minute of many eateries and restaurants. Easily accessible from I-65, only one or two minutes from the exit. Cool Springs Galleria across the interstate, less than... more

I had heard that this was a Courtyard like no other but it is dramatically better than any that I have seen. The staff was terrific at check in and during our stay and the bistro was a great surprise. Wow! more

What a wonderful, brand new, Courtyard! This property had only been open a few days when we booked it. The property follows a brand new Courtyard concept which is much more modern and upscale than older (traditional) Courtyard properties. Besides the usual "market" there is a bistro inside with limited but excellent food and beverage choices. My girls (11 and... more