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All 20 Franklin hotels

Courtyard by Marriott Franklin Cool Springs

3.0 of 5 Hotel   |   2001 Meridian Blvd, Franklin, TN 37067
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88%
Ranked #4 of 20 hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
SCWDMIA West Des Moines, Iowa
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  • Reviews (148)
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148 people have reviewed this hotel

Traveler rating
    91
    39
    16
    2
    0
See reviews for
50
24
8
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
West Des Moines, Iowa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very tall ceilings on first floor rooms. Clean, newer, walking distance to casual restaurants. Good housekeeping and maintenance, convenient guest laundry. Large seating area off lobby with large windows and comfy seating - well decorated and very welcoming. Only problems were screen on patio wouldn't open, and housekeeping sprayed something very obnoxious when cleaning and we had to open slider... More

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visit Nashville several times a year and this was the first time staying here but we'll be back. Very nice hotel. Spacious rooms. We had a room with 2 queen size beds that were very comfortable. Cozy chair to sit and read in. Great location. Friendly staff. Close to everything!

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Des Moines, Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed at the hotel for three nights. The staff was very friendly and the room was clean. The location is close to Nashville so we were able to easily explore the area by car. There are also many restaurants and shopping nearby in the Franklin area. The fitness room was adequate as hotel fitness equipment goes - a... More

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Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in late night from traveling to be met by a very nice hotel clerk. She quickly gave me my room information and off I went. The rooms are clean, bathrooms are nice. Liked that I have a long closet as well as an armoire. Great for a road warrior and I will be back.

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Tampa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our stay was great! Hotel was clean, spacious room, and everyone was so courteous! The Paul Mitchell toiletries were a perfect touch as well! There were some great restaurants within walking distance, as well as a full service Starbucks. We will definitely be staying here whenever we are in town!!!

Was this review helpful? Yes
Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear tcdas, Thank you for your note! I'll be sure to share with my staff- they'll be excited to hear it! Have safe travels and we'll see you again soon! Sincerely, David Norman 615-778-0080 More

Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights at the end our vacation visiting attractions in Kentucky and Tennessee. My husband had stayed at the Marriott in Franklin a few times on business trip, and he liked the area, since it was near Nashville. The Courtyard Marriott was just as nice, if not nicer than the regular Marriott. Rooms were modern and... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear msgoyette, We are so happy to hear that you had a wonderful stay with us!!! My team is exceptional and gets excited to show each and every guest a great experience! Thank you for taking the time to comment on your stay and we will be looking for you again soon! Sincerely, David Norman 615-778-0080 More

Huntsville, Alabama
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was friendly and helpful. The room was spacious, clean and comfortable. Breakfast in the café was excellent. Only a few minutes from Nashville. There is lots of shopping and many restaurants close by. We will stay here again.

Was this review helpful? Yes
Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear cherylb204, We are happy to read your nice comments about the hotel! Please let me know if we can ever be of assistance- we look forward to serving you and your family next time! Sincerely, David Norman 615-778-0080 More

New Orleans, Louisiana
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We go to Franklin, Tennessee every year to pick our daughter up from camp. We stay here every time and are always pleased. The staff is always a pleasure to talk to and they will do anything you ask with a smile. This time we had a balcony room and were able to use it since there was a country... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Nneworleans, Wow! We are honored to receive such high praise from a seasoned traveler such as yourself- I will happily pass your comments on the team. We will have your preferred room ready for you next time- give us a head's up call and we'll have you taken care of! Sincerely, David Norman 615-778-0080 More

Dayton, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Guess I am just a cheapscape, for that kind of money I expect free breakfast and a real freezer on my mini fridge!!!! so I never ate in hotel at all. Would have been more convenient to eat in hotel but they were not getting any more of my money, lol. when I mentioned the lack of freezer, I was... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear rjumpteen, We are happy to hear you enjoyed our very clean hotel and courteous staff. Courtyard, by a brand, does not have a complimentary breakfast option. The Residence Inn by Marriott next door has a complimentary breakfast buffet and full size refrigerator- that may possibly be a better option as I am not familiar with a Courtyard that has... More

Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A bit disappointed. Our room faced the highway and it was a bit loud. The pool was tiny. And the food service options weren't worth it. The room and hotel were clean and safe. For the price you can get better.

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Manos773, Thank you for your review- I am sorry to hear you didn't enjoy your stay with us but am curious as to the other Courtyard products by which we are being compared....our pool is similar in size to many others within the brand and the options that are offered at the Bistro are brand standard across all Courtyard... More

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Additional Information about Courtyard by Marriott Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Franklin Cool Springs 3*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Hotels.com, Travelocity, Tingo, Expedia, Venere and Agoda so you can book your Courtyard by Marriott Franklin Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Franklin #7 Romantic Hotel in Franklin #7 Family Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 
Number of rooms
126

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