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All 20 Franklin hotels

Courtyard by Marriott Franklin Cool Springs

3.0 of 5 Hotel   |   2001 Meridian Blvd, Franklin, TN 37067
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89%
Ranked #4 of 20 Hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Dan B Knoxville, Tennessee
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160 reviews from our community

Traveler rating
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    47
    16
    2
    1
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55
25
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Knoxville, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a very comfortable stay this weekend. Easy to find, ample parking, and very clean and comfortable room. Bed was also comfortable (and I cannot say that about most hotels). It's in a neighborhood with a few restaurants within easy walking distance, and it's also very close to great shopping and restaurants on other side of the interstate. Easy... More

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California
Top Contributor
61 reviews 61 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Franklin for a special event, needing a close hotel, the Marriott was suggested. This was a pleasant find and delightful stay. The room was roomy, clean, with a view. The added treat, having a glass of Tennessee win , watching the rain pour. After coming in from California that was like watching a movie of the days... More

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Midland, Michigan
Top Contributor
58 reviews 58 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Very happy with recent stay. Hotel is clean, updated with lots of space. Lobby is great and very large - it was a little messy on Sunday morning, but was cleaned the next time I walked through. Startbucks cafe and small bar area off to side of lobby was added bonus. Touch screen with latest news, sports, weather & travel... More

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Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recent business travel brought me to Nashville and outlying Franklin TN. This is a very nice Marriott Courtyard within walking distance (25 yards) to some very good restaurants. The lobby sitting area is very large and can easily accommodate 25 plus people. I especially liked the vaulted ceiling and outdoor sitting area. I took the opportunity several times to enjoy... More

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Denver, Colorado
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful property in Cool Springs business park. The nearby restaurants that are east of hotel are very convenient and affordable. Office park nearby is still lacking tenants that would help the whole area. Cool Springs Mall close by is also a plus. Hotel staff is top notched. Only small downside was late night and early morning noise from nearby restaurant... More

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Fort Smith, Arkansas
Top Contributor
171 reviews 171 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at The Courtyard over the weekend in advance of two days of business in Nashville where I would be staying at the Omni downtown. I was so pleasantly surprised upon checking in. The lobby is very today and very chic. The decor is extremely updated and very pleasant. Even though this is not a full service hotel, I... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 3 weeks at this hotel on a business trip and was highly impressed by the staff. The frontdesk was always welcoming, helpful and kind. I really felt like they went above and beyond to make my experience a pleasant one. The room was spacious, quiet, and clean. I have no complaints. Definitely recommend this place.

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear 7Monique, Thank you for your response! We're happy to hear that you enjoyed our award-winning staff and had a wonderful experience with us. Have safe travels and we look forward to seeing you again soon! Sincerely, David Norman 615-778-0080 More

Colleyville, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hotel was clean, bed was comfortable, but the staff and management were unhelpful and somewhat rude. The only exception was the part-time bartender, can't remember his name. He told of us about where to go to eat, etc. Gave us a lot of insight into the surrounding area and Nashville. I am a Marriott Platinum member and usually receive great... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Nicallidad, Thank you for your note- we would like more details (names, specifics regarding the behavior that you found to be rude, etc.) so that we can look into this to ensure that it doesn't occur in the future. If you'd like, you may reach out directly to TJ Angeleno, General Manager, or me by calling 615-778-0080. As you... More

Raleigh, North Carolina
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently spent three nights at this hotel. We had a very nice room with a balcony on the 4th floor. It was very clean, the beds were comfortable. We didn't have any dust ruffles on the beds and we questioned that. Housekeeping put them on right away. Not sure where they were, maybe being cleaned or something. We also... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear JWO55, Thank you for taking the time to review your experience with us! I will pass your compliments along to the team! Sincerely, David Norman 615-778-0080 More

chattanooga tn
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 11, 2014

Spacious rooms, ours had a balcony and comfortable beds and pillows. Good desk for working on laptop. The negatives are poor sound proofing so it was noisy at night and low lighting is the bathroom. Staff was friendly and check in easy.

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Sasha2Chattanooga, Thank you for your response! Have safe travels and we look forward to seeing you again soon! Sincerely, David Norman 615-778-0080 More

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Additional Information about Courtyard by Marriott Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Franklin Cool Springs 3*
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Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin

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