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All 20 Franklin hotels

Courtyard by Marriott Franklin Cool Springs

3.0 of 5 Hotel   |   2001 Meridian Blvd, Franklin, TN 37067
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89%
Ranked #4 of 20 hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
VV_AV8R Denver, Colorado
  • Reviews (156)
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156 people have reviewed this hotel

Traveler rating
    94
    43
    16
    2
    1
See reviews for
53
24
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Denver, Colorado
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful property in Cool Springs business park. The nearby restaurants that are east of hotel are very convenient and affordable. Office park nearby is still lacking tenants that would help the whole area. Cool Springs Mall close by is also a plus. Hotel staff is top notched. Only small downside was late night and early morning noise from nearby restaurant... More

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Fort Smith, Arkansas
Top Contributor
171 reviews 171 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at The Courtyard over the weekend in advance of two days of business in Nashville where I would be staying at the Omni downtown. I was so pleasantly surprised upon checking in. The lobby is very today and very chic. The decor is extremely updated and very pleasant. Even though this is not a full service hotel, I... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 weeks at this hotel on a business trip and was highly impressed by the staff. The frontdesk was always welcoming, helpful and kind. I really felt like they went above and beyond to make my experience a pleasant one. The room was spacious, quiet, and clean. I have no complaints. Definitely recommend this place.

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear 7Monique, Thank you for your response! We're happy to hear that you enjoyed our award-winning staff and had a wonderful experience with us. Have safe travels and we look forward to seeing you again soon! Sincerely, David Norman 615-778-0080 More

Colleyville, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel was clean, bed was comfortable, but the staff and management were unhelpful and somewhat rude. The only exception was the part-time bartender, can't remember his name. He told of us about where to go to eat, etc. Gave us a lot of insight into the surrounding area and Nashville. I am a Marriott Platinum member and usually receive great... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Nicallidad, Thank you for your note- we would like more details (names, specifics regarding the behavior that you found to be rude, etc.) so that we can look into this to ensure that it doesn't occur in the future. If you'd like, you may reach out directly to TJ Angeleno, General Manager, or me by calling 615-778-0080. As you... More

Raleigh, North Carolina
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent three nights at this hotel. We had a very nice room with a balcony on the 4th floor. It was very clean, the beds were comfortable. We didn't have any dust ruffles on the beds and we questioned that. Housekeeping put them on right away. Not sure where they were, maybe being cleaned or something. We also... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear JWO55, Thank you for taking the time to review your experience with us! I will pass your compliments along to the team! Sincerely, David Norman 615-778-0080 More

chattanooga tn
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spacious rooms, ours had a balcony and comfortable beds and pillows. Good desk for working on laptop. The negatives are poor sound proofing so it was noisy at night and low lighting is the bathroom. Staff was friendly and check in easy.

Was this review helpful? Yes
Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Sasha2Chattanooga, Thank you for your response! Have safe travels and we look forward to seeing you again soon! Sincerely, David Norman 615-778-0080 More

Virginia Beach
Top Contributor
50 reviews 50 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is 1st class from lobby to rooms. Rooms are the new Courtyard design with full bath (sink, etc) in bathroom. Room very clean, nice Bistro bar, strong internet. Great location in Franklin within walking distance to a few quality restaurants.

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Bear55, Thank you for your response! I'll be happy to share your comments with my team. Have safe travels and we'll see you again soon! Sincerely, David Norman 615-778-0080 More

Norcross, GA
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Pretty hotel with friendly staff, comfy bed, in a great location. Close to Nashville but also close to a wonderful shopping mall and MANY strip malls, great restaurants, a fantastic Farmer's Market in Franklin, easy drive to the beautiful and scenic little town of Leiper's Fork. The Puffy Muffin across the street was excellent. Can't wait to go back soon!

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Speechless, Hello from Franklin! Thank you for your kind words- I'm excited to pass this along to my award-winning team :) We hope to be your choice again soon- please let me know if I can be of service. Sincerely, David Norman 615-778-0080 More

West Des Moines, Iowa
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

Very tall ceilings on first floor rooms. Clean, newer, walking distance to casual restaurants. Good housekeeping and maintenance, convenient guest laundry. Large seating area off lobby with large windows and comfy seating - well decorated and very welcoming. Only problems were screen on patio wouldn't open, and housekeeping sprayed something very obnoxious when cleaning and we had to open slider... More

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Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear SCWDMIA, Thank you for taking the time to share your experience with us on TripAdvisor. We appreciate your comments and I'll inform the team- I also apologize for any inconvenience with any smell with the room from the cleaner- please let us know in advance next time and we'll be happy to move you to another room if available.... More

Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2014

We visit Nashville several times a year and this was the first time staying here but we'll be back. Very nice hotel. Spacious rooms. We had a room with 2 queen size beds that were very comfortable. Cozy chair to sit and read in. Great location. Friendly staff. Close to everything!

Was this review helpful? Yes
Norm27, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review

Dear Ocean_view42420, Thank you for your note!! We're happy to read that you had a great stay with us- thank you for taking the time to share with the TripAdvisor community! Sincerely, David Norman 615-778-0080 More

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Additional Information about Courtyard by Marriott Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Franklin Cool Springs 3*
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Tingo, Travelocity, Priceline and Venere so you can book your Courtyard by Marriott Franklin Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Franklin #7 Romantic Hotel in Franklin #7 Family Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 
Number of rooms
126

Questions & Answers

Questions? Get answers from Courtyard by Marriott Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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