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Hyatt Place Nashville/Franklin/Cool Springs

3.0 of 5 650 Bakers Bridge Avenue, Franklin, TN 37067
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Certificate of Excellence 2014
Hyatt Place Nashville/Franklin/Cool Springs
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Hyatt Place Nashville/Franklin/Cool Springs
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142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Had to stay unexpectedly with a pet. This hotel was welcoming and accommodating. Surpassed all my expectations! Rooms are large and I watched housekeeping clean and it was CLEAN! Nice bar/coffee area open all day and night. Hotel staff is beyond wonderful. Great stay.

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Burlington, Vermont
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were here for a night, arriving late after some delayed flights. Although the lobby is clean and newly renovated, the check in counter was a wreck... scrap paper strewn everywhere and all over the floor as well. Although we had requested a crib on the reservation we did not find one in the room. I went back to the... More 

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Paragould, Arkansas
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The place was very clean and very neat. The rooms were very nice big and roomy and very clean. We had very comfortable beds. The breakfast was very good and hot. We love that it was not on the main road so it was quite.

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wilmington nc
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on a recent trip to the Nashville area. The hotel was great. Our king room had a living room area with a desk, refrigerator, sink and microwave. The bed was very comfortable. The included breakfast was great many choices. The only down side was the bathroom was very small but it was a small... More 

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San Luis Obispo, California
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights on a business trip in January 2015. The front desk help was really friendly and helpful. I had a room on the fifth floor. Even though the hotel seemed full of travelers, my room was quiet and the bed was very comfortable. My biggest complaint would be the cooling/heating system. It does have a... More 

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Ooltewah, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a quick weekend getaway, just 2 1/2 hours from our home. This hotel is a great location...close to any restaurants and shopping you would ever want. Our king room was extremely comfortable.....Hyatt Place has awesome pillows. :) We won't stay somewhere that breakfast is not included so this was a perfect place for... More 

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5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

After seeing some of the economy hotels in the area, we decided to 'splurge' on our way home from our family vacation. This tub was in serious need of a facelift and the room smelled of stale cigarette smoke (although it is a non-smoking room). The 'free' breakfast was sub-par at best. The staff was very nice and friendly, but... More 

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Saint Louis, Missouri
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hyatt Places are our go-to hotel chain for our family of 5 - plenty of room for us and generally good breakfasts. This location seems older than the other locations we have stayed at. I wouldn't call it dirty, more worn. The service was good.

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St. Louis
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2015

Not a bad hotel but there were a few issues, so... if you are a picky person this might not be the hotel for you. The staff was very friendly, the location was great with many places to eat nearby, the location was very quiet, and the hotel was very modern if that is your style. But there were several... More 

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North Carolina
Top Contributor
137 reviews 137 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 4, 2015

Price was good, but problems were better. Placed on first floor (per request), but were placed next to a room that had flooded. 3 fans in the hallway, ran for OVER 24 hours, right next to our room...sleep difficult the first night. Room was right next to door to outside, with large sign saying room key needed for entry 24... More 

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SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest: Thank you for taking the time out of your schedule to complete our Guest Survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please accept our sincerest apologies for the loud noise of the... More 

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Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Avenue, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#8 Family Hotel in Franklin
#10 Business Hotel in Franklin

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