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Hyatt Place Nashville/Franklin/Cool Springs

Certificate of Excellence
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650 Bakers Bridge Avenue, Franklin, TN 37067
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Hyatt Place Nashville/Franklin/Cool Springs
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Hyatt Place Nashville/Franklin/Cool Springs
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149 reviews from our community

Traveler rating
    69
    42
    23
    7
    8
See reviews for
49
36
8
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (48)
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Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

OVERALL- LET DOWN, NOT THE USUAL GOOD EXPERIENCE I have touted the Hyatt Place chain as the hotel chain that other chains should copy, because I have NEVER been disappointed before at a Hyatt Place. Well, there is a 1st time for everything and this Hyatt Place was NOT up the the standards I have always come to expect. ISSUES... More 

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Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Hyatt Place is always a great choice when you want some room to spread out. Rooms are spacious and have a wet bar with a mini-fridge which is nice. Super friendly staff, decent breakfast in the morning, and food available 24 hours a day. Location is convenient to Franklin and Cool Springs.

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Lakeland, Florida
Top Contributor
120 reviews 120 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice, clean rooms and comfortable beds. I didn't care for the lay out of the room. The staff is friendly enough but not overly courteous. The breakfast is not the best but since it's free I guess you get what you pay for... The hotel claims fresh baked pastries but they are store bought mini donuts (out of a bag)... More 

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Senior Contributor
36 reviews 36 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

When my wife and I arrived we were promptly greeted and got checked in quickly. The room was very impressive. It is clear that housekeeping does a great job. The housekeeping and the front desk staff are very friendly. They always greeted us when we came back. The hotel is conveniently located near the mall and many restaurants. There is... More 

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Knoxville, Tennessee
Top Contributor
58 reviews 58 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my daughter for four nights. Excellent location between Nashville and downtown Franklin. Many places to shop and eat. Hotel staff was very friendly and welcoming. Room was very large with two double beds, sofa, table with two chairs, and a desk and chair. Refrigerator is nice, but it would be nice to have a microwave as well.... More 

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Guaynabo, Puerto Rico
Top Contributor
170 reviews 170 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice and quiet hotel located perfectly near the mall and many places to eat, do business and shopping. The rooms are nice, a little dated, specially the restrooms. The decor is kind of dated as well. It will be good to have a microwave in the room since the fridge was a good to have equipment. Cleaning needs to improve.... More 

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Had an unexpected, last-minute trip to the Nashville area and ended up at this Hyatt Place. Room was very nice, something I easily could have stayed in for a week or more. Very roomy, the beds were incredibly comfortable and the work area was ample with several power outlets, a must-have for we road warriors. I didn't have an opportunity... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Had to stay unexpectedly with a pet. This hotel was welcoming and accommodating. Surpassed all my expectations! Rooms are large and I watched housekeeping clean and it was CLEAN! Nice bar/coffee area open all day and night. Hotel staff is beyond wonderful. Great stay.

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Burlington, Vermont
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were here for a night, arriving late after some delayed flights. Although the lobby is clean and newly renovated, the check in counter was a wreck... scrap paper strewn everywhere and all over the floor as well. Although we had requested a crib on the reservation we did not find one in the room. I went back to the... More 

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Paragould, Arkansas
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

The place was very clean and very neat. The rooms were very nice big and roomy and very clean. We had very comfortable beds. The breakfast was very good and hot. We love that it was not on the main road so it was quite.

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