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All 20 Franklin hotels

Franklin Marriott Cool Springs

3.5 of 5 Hotel   |   700 Cool Springs Blvd., Franklin, TN 37067
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Ranked #10 of 20 hotels in Franklin
A recent review
4 of 5 stars reviewed yesterday
Mfloyd007 St. Louis
  • Reviews (230)
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230 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
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English first
St. Louis
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great location with friendly staff. This is great place to stay. The mall less than a mile away was great for the wife and girls to do some shopping. Many types of eating locations very close to the hotel. This was a great place to stay.

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14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great downtown location with easy access. The room was clean and comfortable. Enjoyed the breakfast buffet as well. Staff was friendly and helpful, but did not ask or offer a king size bed as is listed in my travel preferences. The double bed was comfortable with lots of extra pillows, but would still have preferred a king. The room view... More

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Micheal S, General Manager at Franklin Marriott Cool Springs, responded to this review

SkierPA, Thank you for taking you time to give us your feed back. We are happy to express to you that week are making plans to begin a full renovation soon. We hope that once it is completed you will allow us to host you again. Thank You! More

Warsaw, Indiana
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

My company hosted a set of conferences at this hotel. The staff was very pleasant and helpful. The rooms were average. No problems but nothing spectacular. Comfortable beds and plenty of good pillows. Had some difficulty getting the room cool, but it was nearly 100 degrees outside. Great location near the mall and some prominent corporations. Lorraine's restaurant in the... More

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Easley, South Carolina
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The Franklin Marriott Cool Springs is in the middle of a business district. Its about 20 miles south of Nashville, TN. It was quit nice for a conference that I attended. I believe it was an older property. It has a small indoor pool that I never got to use but looked like fun. It only has one restaurant, a... More

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Micheal S, General Manager at Franklin Marriott Cool Springs, responded to this review

Pinkybeach, Thank you for your feedback! We are happy to read that we made your stay and conference an enjoyable one. Should you choose to be our guest again in the future, we would like you to know we offer a complimentary shuttle within a 5 mile radius. Thank you again for your time! More

navarre, fl
Top Contributor
67 reviews 67 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located directly across from a Galleria Mall. This makes all types of food styles and shopping available. Direct access from Interstate 65. Within 1/4 mile from highway, but you won't here it in the hotel. Rooms are very adequate and clean. New soaps "Thann" and restroom products are a nice touch and very good. Room was extra... More

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Senior Contributor
33 reviews 33 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My group is there every year. Staff goes out of their way to fix any problems. The rooms are very comfy, the resturant is good but pricey. The bell boy, Chico, remembers each of us every yr. would stay there any time I am in the area.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Selected for excellent location and ease of accessing the main highway system. The staff go above and beyond to insure you have an exceptional stay. The hospitality begins at the front desk, the staff are eager to offer their favorite places to eat and will even plot out a morning run if you prefer outdoor running over using their fitness... More

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Westminster, Colorado
Top Contributor
97 reviews 97 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is about 25 minutes from Nashville. It is a beautiful area. 30 minutes from the airport. Grounds are great. Has a fabulous restaurant and patio .. Ask for Rob he is the best waiter that we had. The Galleria is across. If you don't want to be directly in Nashville where the rates are higher this is a... More

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Abilene, Texas
Top Contributor
92 reviews 92 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a conference, so it was nice to be co-located with the convention center. Pros: Clean, friendly, central location to food and shopping, nice pool and workout room Cons: $10 bucks a day for internet- come on. Room amenities lacking compared to Starwood branded hotels

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4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was beautiful. Staff was excellent and helpful. The shuttle operators were wonderful. The room was nice and the bathroom actually accommodated my husband who is 6'4. I was so pleased with this hotel.

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Additional Information about Franklin Marriott Cool Springs

Address: 700 Cool Springs Blvd., Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Franklin Marriott Cool Springs 3.5*
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Also Known As:
Franklin Marriott Cool Springs Hotel Franklin
Marriott Franklin

22 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Franklin
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Official Description (provided by the hotel)
The Franklin Marriott Cool Springs is centered in the heart of the thriving Cool Springs area just south of Nashville close to tourism attractions, restaurants, the Galleria mall, sports facilities, and entertainment venues.This classic full service hotel features 300 guest rooms, Lorraine's restaurant, the Stirrup Cup lounge, indoor pool and patio, 24 hour fitness facility, business center, in room dining, wireless internet, 24 hour sundry shop, free parking and 35,000 feet of flexible meeting space for the perfect conference, corporate meeting, wedding, and social event. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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