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All 20 Franklin hotels

Franklin Marriott Cool Springs

3.5 of 5 Hotel   |   700 Cool Springs Blvd., Franklin, TN 37067
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Ranked #8 of 20 Hotels in Franklin
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235 reviews from our community

Traveler rating
    90
    85
    38
    15
    7
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54
31
9
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed 3 nights on business and loved the location. Close to restaurants, easy access on and off the freeway. Older property, grounds are well kept, friendly staff, very attentive. A guest had accidentally activated the sprinkler system on the 2nd and 3rd floor and I believe the result was both floors being closed off for a couple of... More

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Lexington, Kentucky
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Older Marriott property with a very nice staff. Only 2 suites in the hotel, but they do have 2 concierge floors with the lounge on the 10th floor. Nice spread for morning and evening food in the concierge lounge. We ate at the hotel twice, very good.

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Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for three nights while attending a convention held in the building. This is not a budget hotel, price wise, but we had a great convention block rate. Clean and comfortable, elevators worked (well, when they don't it can be a mess, now can't it? :) ), staff was courteous and went out of their way to find... More

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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stopped here one night on our drive home from Gulf Shores, AL. We had hoped to drive straight through, but when we heard there were bad storms ahead we decided to stop. We stopped in Franklin for dinner and found it to be a nice area so we stayed. The Courtyard was full, so we decided to try the... More

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Micheal S, General Manager at Franklin Marriott Cool Springs, responded to this review

superDuperJess, Thank you for your feedback. We have happy to know that your stay was an enjoyable one. We look forward to hosting you again. Thank You! More

Nashville, Tennessee
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I had a great stay here! I love a quiet hotel and was a little worried when we walked in because the lobby was very busy, but our room was tucked away in a quiet corner of the hotel. We didn't hear a sound once we got in our room. The beds were SO comfortable with lots... More

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St. Louis
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location with friendly staff. This is great place to stay. The mall less than a mile away was great for the wife and girls to do some shopping. Many types of eating locations very close to the hotel. This was a great place to stay.

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Pennsylvania
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great downtown location with easy access. The room was clean and comfortable. Enjoyed the breakfast buffet as well. Staff was friendly and helpful, but did not ask or offer a king size bed as is listed in my travel preferences. The double bed was comfortable with lots of extra pillows, but would still have preferred a king. The room view... More

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Micheal S, General Manager at Franklin Marriott Cool Springs, responded to this review

SkierPA, Thank you for taking you time to give us your feed back. We are happy to express to you that week are making plans to begin a full renovation soon. We hope that once it is completed you will allow us to host you again. Thank You! More

Warsaw, Indiana
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

My company hosted a set of conferences at this hotel. The staff was very pleasant and helpful. The rooms were average. No problems but nothing spectacular. Comfortable beds and plenty of good pillows. Had some difficulty getting the room cool, but it was nearly 100 degrees outside. Great location near the mall and some prominent corporations. Lorraine's restaurant in the... More

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Easley, South Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Franklin Marriott Cool Springs is in the middle of a business district. Its about 20 miles south of Nashville, TN. It was quit nice for a conference that I attended. I believe it was an older property. It has a small indoor pool that I never got to use but looked like fun. It only has one restaurant, a... More

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Micheal S, General Manager at Franklin Marriott Cool Springs, responded to this review

Pinkybeach, Thank you for your feedback! We are happy to read that we made your stay and conference an enjoyable one. Should you choose to be our guest again in the future, we would like you to know we offer a complimentary shuttle within a 5 mile radius. Thank you again for your time! More

navarre, fl
Top Contributor
67 reviews 67 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located directly across from a Galleria Mall. This makes all types of food styles and shopping available. Direct access from Interstate 65. Within 1/4 mile from highway, but you won't here it in the hotel. Rooms are very adequate and clean. New soaps "Thann" and restroom products are a nice touch and very good. Room was extra... More

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Additional Information about Franklin Marriott Cool Springs

Address: 700 Cool Springs Blvd., Franklin, TN 37067
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Franklin Marriott Cool Springs 3.5*
Number of rooms: 300
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Also Known As:
Franklin Marriott Cool Springs Hotel Franklin
Marriott Franklin

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