We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn and Suites Nashville Franklin (Cool Springs)

2.5 of 5 7141 South Springs Drive, Franklin, TN 37067
Hotel deals
Hotel website
Special Offer
Double HHonors Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hampton Inn and Suites Nashville Franklin (Cool Springs)
Professional photos View all
Browse nearby
Write a Review

246 reviews from our community

Traveler rating
    114
    74
    27
    20
    11
See reviews for
75
60
11
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (246)
  • Mar-May only
    (57)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (66)
All months
Chesterland, Ohio
Top Contributor
123 reviews 123 reviews
45 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars NEW

Good location right off I65 nestled among several other good hotel choices. Easy access to shopping and restaurants. The unusual freezing weather kept us from exploring. Attentive staff at breakfast. Larger property, Clean rooms have seen a lot of travels come and go. Electrical plugs were worn out and would not keep my charger in place. Quiet room. Comfortable bed.... More 

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

mobile, United States
1 review
5 of 5 stars Reviewed 1 week ago

We arrived during the ice and snow this month (Feb. 2015) and the employees had been there for 3 days straight and were as nice if they have been doing there normal shift.. Ms. Nancy was the best and always has been... Thanks to all of you... Sandy

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Peachtree City, Georgia
Top Contributor
81 reviews 81 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Have no complaints during our stay here. Staff was very helpful and friendly. It was very cold outside and our room was warm and cozy! We enjoyed the morning buffet breakfast in the breakfast room. Love how there is even a night light in the bathroom.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Windsor, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

All staff was very helpful and very friendly. Especially Chasity during our check-in. They allowed us to have a late check out at no cost so we could come back to our room to shower up before leaving for the airport. Room was good size and very clean. King size bed was very very comfortable, had no problems falling asleep.... More 

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Knoxville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

We almost always stay at Hampton Inn's because the value is usually very high. This one was well below that with now very well maintained rooms, very limited breakfast and way too high priced for what you get.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hampton Inn was a nice hotel. Lobby is comfortable. Staff was very helpful. Rooms are clean. Bed is comfortable. It's in great location. Breakfast was pretty tasty. They were very accommodating when we were up in the arm about extending our stay due to snow storm. I would definitely stay here again.

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Columbus, Mississippi, USA
Contributor
15 reviews 15 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

No complaints at all with this hotel, staff, amenities, etc. Have stayed here once before and would again if the need arose. Not really a business trip but not leisure either - travel out of necessity. Convenient location to the interstate, local restaurants, etc.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Atllanta Georgai
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location just south of Nashville in the beautiful Franklin/Cool Springs area. Over crowding and understaffed during the breakfast hours, No business Center..the computer is in a crowded hallway and anyone can see what you are typing on the computer. The rooms were very clean and quiet. This location seems more suitable for leisure travel. Cramped parking.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Louisville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice, clean and would visit again. Clean rooms and complimentary breakfast, wifi access and good location all makes it our next choice to stay if passing by Franklin. The lobby was impressive, open and very clean and the warm welcoming fireplace, reflecting the state of the entire hotel. Hotel management is certainly on top of things with attention to every... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

jonesborough, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

we enjoyed our first stay at this hotel. we had traveled to the area to visit friends we hadn't seen in several years. Would definitely stay there again. Very clean, hotel staff were very nice and answered all our questions at check in.... great continental breakfast :)

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn and Suites Nashville Franklin (Cool Springs)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Booking.com, Expedia, Priceline, Cheap Tickets, Orbitz, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Hampton Inn and Suites Nashville Franklin (Cool Springs) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs
Hotel Style:
#6 Business Hotel in Franklin
#6 Family Hotel in Franklin

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hampton Inn and Suites Nashville Franklin (Cool Springs)