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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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7141 South Springs Drive, Franklin, TN 37067
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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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366 Reviews from our TripAdvisor Community

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Hernando, Florida
5 of 5 stars Reviewed 2 days ago NEW

Wonderful stay at this quiet, clean, well furnished Hampton Inn. Staff were welcoming and friendly. Lobby was inviting with fireplace and comfortable furnishings. Rooms were large and comfortable. My room was a king suite more like a small apartment than just a room. Functional kitchen with separate bedroom. Will stay here regularly.

Review collected in partnership with Hampton

Helpful?
Thank Ann G
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We've stayed at this Hampton Inn a couple of times when in Franklin. It's clean and well taken care of. The staff are always helpful and courteous. Rooms are comfortable and spacious. Nice place to stay

Helpful?
Thank Ocean_view42420
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

I appreciate the time you have invested in this review. Its a pleasure to see you had enjoyed all your stays with us in Franklin. We look forward to welcome you back in the near future. Should you need any assistance with making your next reservation, please contact us at 615-771-7225. Thank you for staying with us. More 

Moorpark, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Was given a room across from the elevator and heard it all night long.....purchased the same to items from the desk three days in a row and was charged a different price each of the three days. I am a fan of Hampton Inn's just not this one

Review collected in partnership with Hampton

Helpful?
Thank James Z
Opelika, Alabama, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Room was clean, spacious and had easy access from two entrances. Variety in breakfast items. Beautiful fireplace entrance in lobby. Bed was very comfortable. Internet could use an upgrade. Some of our devices wouldn't stay connected to internet. Overall, great experience and would recommend.

Review collected in partnership with Hampton

Helpful?
Thank Angela S
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

I appreciate the time you have invested in this review. Its a pleasure to see you had a wonderful experience during your stay with us. I am glad you got to enjoy your sleep and our breakfast! We look forward to welcome you back in the near future. Thank you for staying with us. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Room noise was obvious, so if you're a light sleeper stay on the even room side of the hotel (away from the interstate). Also, avoid room 114, it's adjacent to the Fitness Room and barbell rack, where other guests drop barbells in the rack at all hours of the night.

Helpful?
Thank Casey M
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

I appreciate your time invested in this review. Thank you for letting us know about your stay. I apologize for the noise coming from the free way as well as the noise from the fitness center. We will make sure to assign you a quite room on your next visit with us. Thank you for staying with us and we... More 

Michigan
Level Contributor
185 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stopped here for one night and found a pleasant, clean, and easy to get to place. Located near lots of shops and restaurants The breakfast was standard Hampton Inn and very nice. The staff was helpful. Need a place to stay in south Nashville, this is it.

Helpful?
Thank Retiree55578
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for investing your time to let us know about your experience with us. Its a pleasure to see you had a wonderful stay with us and enjoyed our location, our staff, and our amenities as well as our breakfast. We look forward to welcome you back! Should you require any assistance with making your next reservations, please contact... More 

Pinckney, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hampton is one of the Best. Their are other Hampton's in the area (Brentwood & Columbia), But I always try to get in the Franklin/Cool Springs Hampton First. Brentwood is my second choice and Columbia third. The Staff in general is GREAT!! Always a smile, and always ready to make sure your stay is First Class. Rodney is my... More 

Review collected in partnership with Hampton

Helpful?
Thank Thomas B
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

I appreciate the time you have invested in this review. Its a pleasure to see our staff getting mentioned by name for all of their hard work! Thank you for always choosing our hotel as your first choice. If you need any assistance making your next reservation with us, please contact me at 615-771-7225 ext. 147 or via email luba.bulay@hilton.com... More 

Ringgold, Georgia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fastest checkin ever. Desk clerk pulled up reservation and immediately handed me key cards and a single form to sign. Room was as advertised: King bed, lounge chair with ottoman, fridge, microwave, coffee pot, widescreen tv...all well-maintained. I'd forgotten my comb at home and the young man at the front desk kindly supplied me a new one. Although I don't... More 

Helpful?
Thank Madalyn S
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

I appreciate the time you have invested in this response. Its a great pleasure to see you had a wonderful experience with us during your stay. Its great to see our front desk was both friendly and helpful. Thank you for staying with us and we look forward to welcome you back in the near future! Please reach me, if... More 

Humble, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel several time for business travel; the hotel is well located but often expensive. I believe the hotel is in need of some upkeep; however, many of the rooms are nice. I will most likely stay here again as I am a loyal Hilton Honors member

Review collected in partnership with Hampton

Helpful?
Thank Lilyan K
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

I appreciate the time you have invested in this review. I would like to discuss this stay in detail. You may reach me at luba.bualy@Hilton.com or via phone at 615 -771-7225 ext.147. Thank you for letting us know about your stay. We look forward to welcome you back in the near future. Thank you for your loyalty to Hilton Honors. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I highly recommend this hotel, room was clean, bed was comfortable. Bathroom was clean. Enjoyed the breakfast in the morning. Hotel is conveniently located to Cool Springs shopping and plenty of restaurants to choose from. On site parking at hotel was adequate.

Review collected in partnership with Hampton

Helpful?
Thank jeromef643
Luba B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for investing your time to let us know about your experience with us! Its a pleasure to see you had a wonderful stay with us. Thank you for having breakfast with us. I hope the rest of your trip went well. Thank you for staying with us and we hope to welcome you back in the near future.... More 

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