We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Franklin hotels

Hampton Inn and Suites Nashville Franklin (Cool Springs)

2.5 of 5 Hotel   |   7141 South Springs Drive, Franklin, TN 37067
Hotel deals
Hotel website
Hotel amenities
Special Offer
Battle of Franklin Deal!
Save Saved
You added Hampton Inn and Suites Nashville Franklin (Cool Springs) to your Saves list
Hampton Inn and Suites Nashville Franklin (Cool Springs)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
76%
Ranked #7 of 20 hotels in Franklin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
momofthree2215 Auburn, Alabama
  • Overview
  • Reviews (194)
  • Photos (18)
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

194 people have reviewed this hotel

Traveler rating
    88
    61
    19
    17
    9
See reviews for
58
45
10
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Auburn, Alabama
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a nice lobby and friendly staff, but our room was very dusty, especially the bathroom. The dustiest place was the wooden shelves where they put the towels. The pull out sofa in our room was extremely uncomfortable and the upholstery was ripped in several places. Kinda shabby! I expect a little nicer from Hampton Inn. On the... More

Was this review helpful? Yes
Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

Positives: it's a very clean hotel, spotless in fact. It's also very convenient to the highway and just about anything you'd want in Franklin. Unfortunately, when you ask for a quiet room they give you the room right outside the elevator. They did offer us a first floor room or a second floor room but we declined thinking we'd be... More

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property and your feedback is a vaulable part of those improvements. If I can be of assistance to you in any way... More

United States
1 review
5 of 5 stars Reviewed 1 week ago

Well managed hotel. Friendly staff, very helpfull. Wish we would have stayed and extra night. Great location for exploring Nashville and surrounding areas. Very nice restaurant with-in walking distants. Quite location. The staff upgraded us to a suite which made our experiance excellant.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for your Rave review of our Hampton Inn and Suites! We look forward to having you back the next time you are in the area. More

Metairie, LA, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very good hotel, located in a convenient, pleasant area. This was the third time we stayed here and would definitely return again. It is typically of the Hampton Inn brand. We travel frequently and always stay at a Hampton Inn. The only negative, and it's only a slight one, is the food service. I think Hampton should vary the hot... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property and the feedback you gave us about breakfast is very helpful. We try and change up our hot items daily so... More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was in a very acceptable location. I was in Cool Springs for a doctor's appointment and it was very close. The hotel offered easy access to the interstate and local shopping venues. The staff was very helpful in meeting my personal request for room accessibility.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We look forward to having you back in the near future. If I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More

Leoma, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We needed hotel for ball tournament. This was a great place to stay. Clean and comfortable after long day at ballpark. This site is also close to great restaurants and shopping at Cool Springs Galleria. The site is not close to interstate and high traffic areas so quiet at night for good quality sleep. Cost each night average to most... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love having ball teams visit! If I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225 or email jenn.haman@pillarhotels.com. More

Westland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice suite, super staff and close to anything you could want. One wing backs to freeway so a bit noisy but other rooms nice and restful. Pool water cool as doesn't get much direct sun - may be good thing later in the Summer. Breakfast choices good and staff attentive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for your awesome review of our Property. We love hearing from our guests about their visits. If I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225 or email jenn.haman@pillarhotels.com. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful staff. Good breakfast. Excellent rooms. Clean spacious and worth the price. I will stay here again on my next trip to Franklin TN. It is centrally located for State Senior Olympic Events. Hampton is the place to stay in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property, if I can be of assistance to you in any way for a future stay please contact me by phone 615.771.7225... More

Knoxville, Tennessee
Top Contributor
94 reviews 94 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'll start with the positive... The facilities are in nice shape. The hotel is clean, well decorated , the breakfast is well maintained, the exercise room is easy to access and updated. Now the negative.. The HVAC system in this hotel is terrible, nearly impossible to maintain a comfortable level. The humidity in the hotel was equally uncomfortable. Requests to... More

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you for staying with us at Hampton Inn & Suites. It is always a pleasure to serve our guests and we love to get feedback from them. We are striving daily to improve all areas of our property and our response times to guests requests. If I can be of assistance to you in any way for a future... More

Huntsville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent staff with an attentive front desk, efficient room service, clean rooms every time and comfortable location. All amenities worked. One of my favorite places to stay when I'm in Franklin, TN on business. Superior Internet speed with session time outs for security which I so appreciate.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenn H, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Hello Mr. Lloyd, Thank you for taking time out of your busy schedule to give us a review. We are delighted that you have chosen us as your home away from home when you come into Franklin, TN. We look forward to your next visit! More

Owners: What's your side of the story?
If you own or manage Hampton Inn and Suites Nashville Franklin (Cool Springs), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hampton Inn and Suites Nashville Franklin (Cool Springs)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 South Springs Drive, Franklin, TN 37067
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Travelocity, Tingo, Cheap Tickets, Despegar.com, Hotels.com, BookingOdigeoWL, Agoda and Venere so you can book your Hampton Inn and Suites Nashville Franklin (Cool Springs) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Franklin #7 Business Hotel in Franklin
Hotel Class
Official Description (provided by the hotel)
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more   less 
Number of rooms
127

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer