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Baymont Inn and Suites Franklin

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4202 Franklin Commons Court, Franklin, TN 37067 (Formerly Holiday Inn Express Franklin)
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Baymont Inn and Suites Franklin
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Baymont Inn and Suites Franklin
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325 reviews from our community

Traveler rating
    80
    95
    79
    46
    25
See reviews for
147
82
16
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (325)
  • Mar-May only
    (132)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (61)
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed at Baymont while in town to look at a wedding venue. I have great anxiety when choosing hotels because you never know what you're going to get. However, I didn't regret my reservation here. The room was very clean and comfortable along with the bathroom. We used the stairs so I can't speak for the conditions of the... More 

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Columbus
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This Baymont needs a lot of work along with the employees. When we first arrived there was no one at the desk. The elevator was so slow I think we could have walked up quicker if we didn't have luggage and the tile on the floor of the elevator was old and broken in quite a few places. We went... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 5 days ago NEW

Thank s for the survey. Ice makers were empty. Bathroom had hole in wall from door handle. Bathtub was caulked by a 1st grader and this was a suite. I can sewn Comfort Inn gave it up. Pete

Review collected in partnership with Baymont Inn & Suites

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Rockford, Illinois
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I thought the resort was beautiful, I would have liked more tourist info, like what is worth the money and where is it. I wish the pool and jacuzzi didn't close till midnight. I would've liked to have been able to rent some thing from the resort rather than trying to find them elsewhere. ex. chairs on beach, snorkles, paddleboards... More 

Review collected in partnership with Baymont Inn & Suites

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 4 days for a wedding and I'm glad we chose it. I was leery at first because of the reviews but was pleasantly surprised. It was clean, quiet, convenient and the breakfast was simple yet good. (eggs, biscuits, bagels, grits, waffles, sausage patties....) The staff was very nice and I would definitely stay here... More 

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Alabaster, Alabama
1 review
4 of 5 stars Reviewed 1 week ago

Had an issue checking in, paid with cash and was called to ask were we still coming while we were in the room. Desk had no record of our credit card swipe for incidentals. Resolved easily but concerning. Great stay otherwise.

Review collected in partnership with Baymont Inn & Suites

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