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All 20 Franklin hotels

Ramada Franklin Cool Springs

2.0 of 5 Hotel   |   6210 Hospitality Drive, Franklin, TN 37064
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Ranked #16 of 20 hotels in Franklin
A recent review
3 of 5 stars Reviewed June 7, 2014
bjayrison Birmingham, Al
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  • Reviews (165)
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165 people have reviewed this hotel

Traveler rating
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    44
    35
    24
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84
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
There are newer reviews for Ramada Franklin Cool Springs
See the most recent reviews
Franklin
1 review
2 of 5 stars Reviewed June 5, 2014

The room was fine, but the continental breakfast was like a trip to a preservatives manufactures day old store. The fruit was quite possibly purchased from the rejects at the local grocery store. There were absolutely no options for protein, unless you include the pats of butter, or cream cheese to be used with sad old looking bagels. It would... More

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Franklin
1 review
3 of 5 stars Reviewed June 3, 2014

I've stayed here 5-6 times over the last 10 years because it is convenient to the locations where I need to work (architectural photographer). It is consistently a good value and rooms are clean, if not always perfect (small things like light bulbs out, etc). I do wish the side entrance doors were secure 24-7. Best thing is it's easy... More

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Abilene, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

Very rude unhelpful staff. Told me that there Repair man would Fix my AC, and they dont even have a maintance Guy. I had 2 horrable night of sleep before I could get moved to a smoking room then I got a room with working AC. But I was still charged for the King when i was downgraded to a... More

Was this review helpful? Yes 1
JazzChic33, General Manager at Ramada Franklin Cool Springs, responded to this review

Unfortunately we did not have a maintenance person on staff for a short time. We also do not have smoking rooms in the hotel at all. As for being downgraded a room with 2 queen beds in more than a room with a king bed. The AC in your room is still working perfectly and no one has had any... More

Franklin
1 review
3 of 5 stars Reviewed May 29, 2014

All pretty good but Fox channel was not working and NASCAR race was going on. This wasn't resolved even after 2 days went by.

Review collected in partnership with Ramada

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JazzChic33, General Manager at Ramada Franklin Cool Springs, responded to this review

I am sorry the FOX channel was not working. We have Direct TV with a box for each channel. The box went out and another one had to be shipped to us. This takes a few days to happen. It is fixed now. Equipment breaks and it cannot be fixed quickly sometimes. More

Champaign
2 reviews
4 of 5 stars Reviewed May 18, 2014

The location of the hotel made it easy to find. When I made the reservation I stated that because of a medical condition I would need a first floor room and BEVERLY, the manager gave us the first room down the hall from the check-in desk which was also very close to the breakfast area. Beverly was very helpful in... More

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Alpharetta, Georgia
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 13, 2014

The key card program was broken and we could not get into our room without either leaving the door ajar or asking the front desk clerk to come up and open the door. Their key card machine was broken( and had been for 3 days) and they could not program the key card. The room was accidentally cancelled per the... More

Was this review helpful? Yes 1
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Additional Information about Ramada Franklin Cool Springs

Address: 6210 Hospitality Drive, Franklin, TN 37064
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Franklin Cool Springs 2*
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Also Known As:
Ramada Limited And Suites - Franklin Hotel Franklin
Ramada Franklin
Franklin Ramada
Ramada Limited Hotel Franklin

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a 60 room property located in historic Franklin Tennessee. We offer a complimentary continential breakfast every morning from 6:30am to 10:00am. We are less than 1 mile from I-65 across from the Williamson County Medical Center. We have an outdoor seasonal pool, a 24 hour business center, and a civil war era cemetery located on the property. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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