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Ramada Franklin Cool Springs

2.0 of 5
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6210 Hospitality Drive, Franklin, TN 37064
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Ramada Franklin Cool Springs
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210 reviews from our community

Traveler rating
    18
    60
    62
    41
    29
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104
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (73)
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    (29)
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Nashville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

Was told we would have full breakfast on Sunday. Only cereal and waffles. We had to got to desk to ask for lines for sofabed; we had reservation for 3; and only enough linens for 2.

Review collected in partnership with Ramada

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Royal Oak, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very clean, the beds comfortable and the staff very friendly and courteous. The location was good, easy access to I 65 and close to restaurants. I will definitely stay there on my next trip south.

Review collected in partnership with Ramada

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Huntsville, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Courteous, clean, and comfortable. Staff was attentive and friendly, room was clean. Breakfast was good with standard offerings of cereal, yogurt, fruit, danish/ donuts, but no hot food other than waffles. Ample linens in rooms. Bed was fine. Hotel sits off the road and at the end of the 'hustle and bustle' of the main highway so it was very... More 

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Brookfield, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was clean and quiet and the staff was nice. Only issue was we did not get maid service 3 of the 4 night we were there. Good for the price.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Milburn, ky
1 review
2 of 5 stars Reviewed 3 weeks ago

Our room was not ready when we wanted to check in. Which was after 4 PM. Our ground floor room had windows that were not locked. There was no Kleenex in the bathroom holder. The walls were thin, the desk clerk's young child was running loose in the lobby area. Continental breakfast was pathetic. The bed and pillows were nice.... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
JazzChic33, General Manager at Ramada Franklin Cool Springs, responded to this review

Thank You for staying with us. I am sorry you had a problem with the windows and breakfast. Ou windows click lock on the slide and the breakfast we have make your own waffles and other continental foods. The child running around was a child of a guest that stays with us frequently. Thanks for letting me know the bed... More 

woodbine, MD
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean, very basic hotel. I chose because they were offering the best rates at the time. Didn't love it, but didn't hate it. 3 floors, very close to main highway, couldn't walk to anything so have to have a car, and access to the main road can be very dangerous during rush hour but overall a decent place to stay.... More 

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Nashville, Tennessee
1 review
2 of 5 stars Reviewed 3 weeks ago

I wanted to bring my kids on a quick night getaway for spring break! I will never pick a cheap hotel again! The 3:00 hotel staff was nice but I had to change from two rooms because one smelled like urine, the other had dead bugs on counter, and then to come finally to a room and realize that all... More 

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