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All 20 Franklin hotels

Ramada Franklin Cool Springs

2.0 of 5 Hotel   |   6210 Hospitality Drive, Franklin, TN 37064
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Ranked #16 of 20 hotels in Franklin
A recent review
3 of 5 stars Reviewed June 9, 2014
Traveling_Todds_AL Birmingham, Al
  • Reviews (161)
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161 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
1 review
1 of 5 stars Reviewed 1 week ago

Hotel is in need of a complete upgrade...entire hotel seems moldy. Air conditioning system in hotel common areas and room can barely keep the hotel cool, appears it is straining to keep up. Rooms are old and need updating. Bathroom needs to be completely torn out and remodeled. Completely disgusting. Breakfast is adequate but we choose to pass it up... More

Was this review helpful? Yes
JazzChic33, General Manager at Ramada Franklin Cool Springs, responded to this review

Thank You for staying with us at Ramada Franklin. We are in the process of a remodel as the rooms have been painted, new lamps and new TV's. Unfortunately this process does not happen overnight. We have new bedding going on the beds as well as pillows. We are an older hotel however it is clean as the Health Dept... More

Rogersville, Alabama
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This location was sub par. We really checked out the first room. Stains on bedding and room was not cleaned. Changed rooms and was better. Breakfast was a carb rush, no protein. Average at best, that is why is is lower cost than others. The employee's were good to react to our needs. I can't believe a flagship hotel would... More

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Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We booked our room through hotels.com for two queen beds. Checked in, went to our room, walked into one king bed. Went promptly downstairs to talk to the clerk. She said, "Oh, well my boss said to tell you that when you book through a third party, it just reserves a room, not the one you want. But I do... More

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed June 17, 2014

Room had an odor to it, front desk gave us something to spray in hte room. Could not connect to the internet from my room.

Review collected in partnership with Ramada

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Bloomington, Indiana
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 10, 2014

We stayed in the Ramada Franklin Cool Springs on June 9th, 2014. Upon entering our room we heard faint beeping sound and called the front desk because we couldn't locate the source. The desk manager checked the rooms on both sides our room and stated that he couldn't hear it. The noise didn't go away so we searched more. We... More

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1 review
2 of 5 stars Reviewed June 5, 2014

The room was fine, but the continental breakfast was like a trip to a preservatives manufactures day old store. The fruit was quite possibly purchased from the rejects at the local grocery store. There were absolutely no options for protein, unless you include the pats of butter, or cream cheese to be used with sad old looking bagels. It would... More

Review collected in partnership with Ramada

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1 review
3 of 5 stars Reviewed June 3, 2014

I've stayed here 5-6 times over the last 10 years because it is convenient to the locations where I need to work (architectural photographer). It is consistently a good value and rooms are clean, if not always perfect (small things like light bulbs out, etc). I do wish the side entrance doors were secure 24-7. Best thing is it's easy... More

Review collected in partnership with Ramada

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Abilene, Texas
1 review
1 of 5 stars Reviewed June 2, 2014

Very rude unhelpful staff. Told me that there Repair man would Fix my AC, and they dont even have a maintance Guy. I had 2 horrable night of sleep before I could get moved to a smoking room then I got a room with working AC. But I was still charged for the King when i was downgraded to a... More

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JazzChic33, General Manager at Ramada Franklin Cool Springs, responded to this review

Unfortunately we did not have a maintenance person on staff for a short time. We also do not have smoking rooms in the hotel at all. As for being downgraded a room with 2 queen beds in more than a room with a king bed. The AC in your room is still working perfectly and no one has had any... More

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Additional Information about Ramada Franklin Cool Springs

Address: 6210 Hospitality Drive, Franklin, TN 37064
Phone Number:
Location: United States > Tennessee > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Franklin Cool Springs 2*
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Also Known As:
Ramada Limited And Suites - Franklin Hotel Franklin
Ramada Franklin
Franklin Ramada
Ramada Limited Hotel Franklin

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are a 60 room property located in historic Franklin Tennessee. We offer a complimentary continential breakfast every morning from 6:30am to 10:00am. We are less than 1 mile from I-65 across from the Williamson County Medical Center. We have an outdoor seasonal pool, a 24 hour business center, and a civil war era cemetery located on the property. ... more   less 
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