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Hampton Inn & Suites Knoxville-Turkey Creek

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11340 Campbell Lakes Drive, Turkey Creek, Farragut, TN 37934
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Hampton Inn & Suites Knoxville-Turkey Creek
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santa Rosa, California
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed there a couple of nights and the staff could not have been more helpful !!! GREAT recommendations for restaurants and VERY helpful from the airport to and from along with questions answered in-between... Complimentary breakfast was all and more than expected.. They made it VERY personal and we appreciated it.. Anywhere near Knoxville.. This is the place to stay..... More 

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear Richard H, We loved having you stay with us. We are extremely happy that we exceeded your expectations. I have printed your review and posted it for all to read, I truly appreciate the kind words. We hope when you travel through Knoxville again you will let us show you that awesome Hamptonality once again. Regards, Tom Tom O'Neil... More 

Raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Room and service were great. Internet access wasn't so good. Was able to get on internet, but not able to DO ANYTHING. Otherwise, everything was wonderful. Pool and health club were great. Complimentary breakfast was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear Stephen S. Thank you very much for your kind comments we have printed out your review and shared it with our staff. I am looking into the internet connection issues to see if we are able to pinpoint the difficulty. We look forward to showing that awesome Hamptonality on your next visit. Regards, Tom Tom O'Neil General Manager (865)966-0303... More 

chandler, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this Hampton Inn 3 or 4 times now and it's always the welcoming and helpful staff that make it such a positive experience. The hotel is always looking clean, fresh and sharp. As a Diamond Member of Hilton I put this hotel and location in my top 3 hotels for shear customer satisfaction. Highly recommended

Review collected in partnership with Hampton

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear John C, We love having you! We appreciate you being a HHonors member and that you are a Diamond member. We are glad that you find our Hotel to your liking we strive to exceed the expectations of every guest. I have printed your comments and read them to our staff during our morning huddle, we look forward to... More 

Pensacola, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

the room was very clean, no funky smells. it has a small outdoor pool good for kids, an outdoor sitting area, close to eating and shopping! friendly staff. nice breakfast area. would definitely stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear SheilaW. Thank you for that awesome review, we truly appreciate the kind words. I have printed your review and shared it during our morning huddle with the entire staff, they too enjoyed hearing about your stay and how great it was. We look forward to seeing you again in the future to show you that awesome Hamptonality. Regards, Tom... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the hotel for two days and changed a hotel on the third night. The bed bugs are horrible. I stayed on 3 rd floor and the second day I found bites all over me, and talk to the staff. The staff found bed bug under the mattress I was Changed me to the room across but after... More 

Was this review helpful? Yes 2
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear NoBedBug; Thank you for taking the time to post your review concerning our hotel, as soon as we were notified about your concerns we immediately notified our Nationally recognized pest control company to inspect and immediately rectify any problem found. We apologize profusely again and want to let you know we take these matters seriously and address them immediately.... More 

Lexington, Kentucky
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was a breeze. Front desk staff extremely accommodating upon my very early arrival after a long early morning drive. Went to a king suite that was very spacious and super clean. Location was convenient to restaurants and I-75. Room had a couch and chairs, kitchen area, open sink/vanity and closet. Desk area was comfortable and open to the... More 

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear PaulAdelfio; Thank you for the review on Trip Advisor, we truly appreciate the kind words. I have printed your review to go over with the staff during our morning huddle. I am glad that you enjoyed our hotel and that awesome Hamptonality, we look forward to your next visit. Regards, Tom Tom O'Neil Jr. General Manager (865)966-0303 tom.oneiljr@hilton.com More 

King, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Excellent, clean hotel with efficient professional staff. Hotel is located near almost any type of eating establishment you can think of including a pie shop. Just off the highway its easy to get to as well as get right back on the road; no traveling off in the distance to find your hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear Robert S. Thank you for the awesome review of our hotel, I am very glad that you found the staff and the hotel excellent. We strive everyday to exceed the expectations of our guests; it gives me great joy to know that we did that with you and your family. We hope to see you in the future if... More 

boston ga, United States
1 review
5 of 5 stars Reviewed May 25, 2015

loved this place. awesome staff, super clean rooms and great breakfast. Great location. Able to walk to several restaurants and lots of shopping right behind it. Beds were very comfortable. Nice pool even though we didn't use it. would definitely stay here again

Review collected in partnership with Hampton

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear ChristieL; Thank you very much for writing our review concerning our hotel, I am very glad you found the room and the location to your liking. I have printed your review to read to the staff during our morning huddle. Thank you again, we look forward to showing that Hamptonality again in the future. Regards, Tom Tom O'Neil Jr.... More 

Knoxville - Turkey Creek, United States
1 review
5 of 5 stars Reviewed May 23, 2015

Every staff member, including housekeeping, greeted us with a smile and asked how we liked our stay. This is a result of extremely good recruitment and training. I highly recommend this hotel. Hotel was clean and in an excellent location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear JeffS, Thank you very much for the kind words; we work diligently to ensure that we deliver excellent customer service on a daily basis; we truly appreciate it when it is noticed, we look forward to your next visit so we can show you that awesome Hamptonality again. Regards, Tom Tom O'Neil General Manager (865)966-0303 tom.oneiljr@hilton.com More 

atlanta
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 18, 2015

i stayed here for business for one night. I checked in late, and I believe that I received an upgraded room. It had a cabinet/division in the room and a large workspace. Breakfast was a regular hampton breakfast. The only issue was parking. This hotel might not have enough parking when it is full. I would stay here again. Lots... More 

Was this review helpful? Yes
Tom O, General Manager at Hampton Inn & Suites Knoxville-Turkey Creek, responded to this review

Dear gingerice, Thank you for your review of our hotel about your recent stay. I'm glad you enjoyed the upgraded room during your visit it is a very popular room type. I apologize that the parking was limited, we do have more spaces than number of rooms, I will have our staff monitor it on busier nights to ensure that... More 

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