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All 2 Erwin hotels

Mountain Inn & Suites

2.5 of 5
2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
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Ranked #1 of 2 hotels in Erwin
Most recent review
5 of 5 stars Reviewed June 12, 2013
Pauline T Brandon, Florida, United States
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35 reviews from our community

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Date Rating
Brandon, Florida, United States
1 review
5 of 5 stars Reviewed June 12, 2013 NEW

My husband and I took a quick trip over a long weekend to the Tennessee area and came upon the Mountain Inn and Suites on our last night of our trip here in Erwin. We did opt for the King suite and enjoyed every minute. The staff were delightful and friendly, the bed was the most comfortable bed we had... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review
June 14, 2013

We are so glad you discovered us! Thank you for your kind comments about our property and staff. We, too, wish there were more restaurants within walking distance but we are happy to have many wonderful restaurants within 5 miles of the hotel. We look forward to your return visit so you can experience the improvements we will be making... More

Lakeland, Florida
1 review
5 of 5 stars Reviewed June 1, 2013

I really like the photos on the website of the rooms, so we booked with them. They did not disappoint us with the cleanliness and comfort. The breakfast bar was outstanding, much more than most hotels offer. I highly recommend this hotel for anyone that is passing through the area. We will be back for sure. Lyle & Brenda Lipowitz

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review
June 4, 2013

Thank you for your kind words! We are not the newest hotel but we pride ourselves on our cleanliness and friendliness. Our beautiful mountains are a nice change from your Florida home and we are glad you got an opportunity to enjoy them. We will continue making updates to our property and we look forward to your return visit to... More

Philly
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 30, 2013

When is a new hotel not a new hotel? When it's had a face lift. This place looks nice and new from the outside but in the rooms its' a diff story. Old tub and fixtures in the bath, worn in mattresses. Overly strong water pressure in shower which could not be adjusted. The room stayed warm even with the... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review
June 1, 2013

Thank you for the time you took to write a review after your stay with us. Our property was built in 1998 and we have taken care to maintain the exterior of the building. We have made updates to the interior of the property over the years and will continue to do so. I apologize for the inadequacies in your... More

Evergreen, Alabama
1 review
5 of 5 stars Reviewed May 21, 2013

We were on motorcycles and the staff made accommations to keep the bikes dry. We were given rides to take and the hotel had a bike station. The entire staff was polite, friendly and helpful. We suggest staying after riding more then 200 miles a day for 3 days we all were able to relax and unwind after a good... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review
May 23, 2013

Thank you so much for your kind review of our hotel and staff. We enjoy our motorcycle guests and being able to share our region's rides with them. No matter how many rides you did, there are plenty more to explore, so please visit us again soon! More

Columbia, South Carolina
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2013

My family stayed at the Holiday Inn Express recently while on a ski weekend in the area. The stay was very pleasant, with friendly people, clean adjoining rooms, and a nice hot breakfast. We usually use the Residence Inn as a standard and this Holiday Inn matched nicely.

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hieerwin, General Manager at Mountain Inn & Suites, responded to this review
March 12, 2013

Thank you for your kind comments about our Friendly Mountain Inn. If we made your stay pleasant, with friendly service, clean rooms and a nice hot breakfast we have accomplished what we set out to do every day. We appreciate your nice review and it is feedback like yours that remind us how truly important those experiences are. We hope... More

Greenville, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

Stayed here numerous times over the past 10 years. Great staff, quiet and centerally located to some great motorcycle rides, price is average for HIExpress, rooms always clean and ample parking for trucks with trailers.... not much in the way of eateries close but Johnson City is just up the road. Never got a bad room nor encountered unfriendly staff.... More

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hieerwin, General Manager at Mountain Inn & Suites, responded to this review
January 15, 2013

Thank you. We appreciate your continued business. We agree that the East Tennessee mountains have some of the best motorcycling roads around and we are located right smack dab in the middle of them! I know future guests will appreciate your note about the light pollution from the gas station next door. While it is a great convenience to our... More

NE Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed November 5, 2012

This one meets all the needs - clean, comfortable, quiet. Staff was very friendly. Nice to have breakfast ready for you each morning. Coffee and cinnamon rolls were wonderful! Good location if you're interested in hiking Tn or NC mountains. Not a lot of dining options close-by, but there are plenty in towns that aren't very far away. We really... More

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hieerwin, General Manager at Mountain Inn & Suites, responded to this review
November 7, 2012

Thank you for your review and your description of our property as clean, comfortable, quiet and staff that was very friendly. Those are the most important things to us and I am glad that we were able to display them to you and our other guests. We look forward to welcoming you again soon! More

Asheville, North Carolina
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 30, 2012

A relatively new, clean no frills roadside motel for travelers on the I-26 south of the Tri-city area. Helpful staff, clean and comfortable room reasonably priced. There are no decent restaurants in nearby Erwin, so be prepared to drive to Johnson City for a nice supper, or bring it with you! It is a beautiful little valley with the Nolichucky... More

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hieerwin, General Manager at Mountain Inn & Suites, responded to this review
November 1, 2012

Thank you for your kind comments. We appreciated your visit and the time you took to review. It is true we are just a friendly, mountain inn with not a lot of distractions around; however, with the recent designation of the Rocky Fork Recreation Area (just down the road from us) as Tennessee's 55th State Park, we expect to see... More

Leesville, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2012

Date of stay: Oct 17, 2012 - Melissa Walker welcomed us at the front desk with courtesy and proceeded to not only handle our check-in very prefessionally, but went out of her way to assist with dining options in town and with making sure we had the mountain view room we had requested, The hotel's General Manager,Margaret Roy, runs a... More

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hieerwin, General Manager at Mountain Inn & Suites, responded to this review
October 22, 2012

Thank you for the time you took to write a review of our staff and hotel. We appreciate your business and your kind comments. Our goal is to be a friendly, clean mountain inn and I am pleased we accomplished that with your stay. This time of year is when our fall colors are the brightest and I am glad... More

Bedford, Virginia, United States
1 review
5 of 5 stars Reviewed October 14, 2012

My hiking pal and I have stayed here twice and both times the customer service couldn't have been nicer. The staff bent over backwards to make our stays enjoyable and were very helpful with eating recommendations. The rooms were clean and their hiker rates can't be beat. I would highly recommend staying here!!!

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hieerwin, General Manager at Mountain Inn & Suites, responded to this review
October 16, 2012

We appreciate your kind remarks! We feel very fortunate to be so close to the Appalachian Trail and have an opportunity to meet so many interesting people that hike it and the other trails in our area. We would welcome you back anytime! More

 
 
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Additional Information about Mountain Inn & Suites

Also Known As:
Holiday Inn Erwin
Erwin Holiday Inn
Address: 2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
Phone Number:
Region: United States > Tennessee > Erwin
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Erwin
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Just imagine....waking up to the scent of fresh mountain air and listening to the sounds of silence. Wake up at the Mountain Inn & Suites - Erwin (formerly the Holiday Inn Express) where every room has a mountain view. We are conveniently located in the Tri-Cities area of Bristol, Johnson City and Kingsport. Right outside our back door is the Appalachian Trail, whitewater rafting, Cherokee National Forest, river and stream fishing, and many other outdoor activities. Nearby you'll find golfing, Country & Bluegrass music, snow skiing, antiques, pottery, and Jonesborough - a historic village of unique shops, galleries and restaurants. Tour the numerous winding back roads between small Appalachian communities, or simply unwind and relax while breathing in the crisp mountain air. There is much to do, or choose nothing at all. You can enjoy our outdoor pool and Jacuzzi from Memorial Day weekend to Labor Day weekend. Whether you are a corporate traveler or a hiker/rafter; we have a room and a special rate for you! Let our friendly and knowledgeable staff make your stay in Erwin a truly pleasurable experience. ... more   less 
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