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All 2 Erwin hotels

Mountain Inn & Suites

2.5 of 5 Hotel   |   2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
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Mountain Inn & Suites
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84%
Ranked #1 of 2 hotels in Erwin
A recent review
5 of 5 stars reviewed 3 days ago
shirleylawrence Ninety Six, South Carolina
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60 people have reviewed this hotel

Traveler rating
    30
    17
    9
    3
    1
See reviews for
15
15
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Ninety Six, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I recently spent a few days at Mountain Inn & Suites as part of our plans to fish the Nolichucky River. The Inn was perfect! The rooms are "warm" and accommodating, but I loved the beds the most. The beds were so comfortable and there were adequate numbers of pillows. The bed linens were so fresh and... More

Review collected in partnership with this hotel

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Hamilton, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Thanks for everything here at the Mountain View Suites and Inn, here in Erwin, TN. We are travelling back to Canada from Myrtle Beach, S.C. and stopped here to rest. It has been a wonderful place to rest up before the drive home again.

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for the time you took to write a review. We appreciate the recognition of the hard work we put in to make our hotel a welcome respite for the road weary! With our location just off I-26 we get a lot of walk in guests and your review will let them know they will receive a warm welcome... More

Burlington, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week while visiting family. Friendly and helpful staff, nice breakfast and clean comfortable room. Would stay again. Great location and reasonable priced. Stayed here last year when it was the Holiday Inn, they kept the same standards.

Review collected in partnership with this hotel

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for your kind review. We love it when you make us your home away from while visiting friends and family. Since changing over from the Holiday Inn Express last June, it has been our goal to maintain the standards that we have set and that our guests expect. I and my staff appreciate your recognition that we are... More

Vero Beach. Florida
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at Mountain Inn and Suites was nothing short of perfect. We could not have asked for anything more. Great location, excellent staff, comfortable rooms. Would welcome the opportunity to stay again and we heartily recommend Mountain Inn and Suites.

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you so much for taking the time to write such a great review! Personal guest reviews are such a great tool for other travelers when making their decision to stay. We appreciate that you enjoyed your stay and glad that we made your stay such a great one. We look forward to seeing you often for future adventures :) More

Sylvania, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Staying at the Mountain & Suites in Erwin TN was the best hotel that we have stayed at. We have been coming to the Bristol Motorspeedway races sense 2001 and we gave enjoyed staying here the best. The people were friendly, the food was excellent, the rooms were perfect. We'll be coming back for the August Race at Bristol. Thanks,... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Dear Mr. Doss, Thank you for taking the time to write of your experience at the Mountain Inn & Suites in Erwin. We are pleased that you have discovered us for your race vacation to the Bristol Motor Speedway Nascar races. We enjoy our race fans and I am glad you were able to make the trip in March and... More

Savannah, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

I have never stayed in such a nice budget-hotel! It's not a 4-star resort by any means, but it was certainly comfortable and the breakfast was great. The beds were comfortable, the room was huge and a friendly front-desk lady answered all of our questions while wearing a huge smile. It might have been a two-star hotel, but it gets... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you so much for your kind review. Our 2-star rating comes from our lack of amenities you would find in a 3-star hotel such as a restaurant/bar, large lobby and indoor pool. I appreciate that you pointed out that we are still roomy, comfortable and friendly. I am glad you got a chance to experience our warm southern hospitality.... More

Gatlinburg, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 4, 2014

The hotel staff were friendly and the rates were reasonable. The beds were comfy and clean. The bathroom however could have used a bit more cleaning. There was a small used portion of soap left from previous guests on self in shower and a long black hair left on the ceiling in the shower. I did bring that to the... More

Review collected in partnership with this hotel

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for taking the time to write a review of your stay at the Mountain Inn & Suites. I also appreciate that you made us aware of the bathroom issues you had so we can make sure and address them with our housekeeping staff. I am glad that you were able to experience our mountain hospitality and that you... More

Clearwater, Florida
1 review
5 of 5 stars Reviewed February 24, 2014

Staff was accommodating and helpful before and during the stay. They notified us of the upcoming weather changes so we would not be disappointed (since we were comng from FL to ski). The room was clean and spacious for our family of four. It was really nice to have a decent size refrigerator in the room. It was located right... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for your kind review. When the weather changed to wonderful spring conditions, it was important to us that you have the best experience you could while visiting our beautiful East Tennessee mountains. I am glad you decided to come up anyway and the great snow we had earlier in the season stayed long enough for you to enjoy!... More

Woodstock, Georgia
1 review
5 of 5 stars Reviewed February 24, 2014

This hotel was very clean, updated, and welcoming. We stayed 2 nights. The front desk was very welcoming and helpful. Every time I walked by the desk, someone smiled and said hello. I was pleased with how clean the rooms corridors were. If traveling through this area again, I would definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for taking the time to write a review of our property and staff. We enjoy meeting all the new people and I am glad you witnessed our friendly staff and attitude. We are continually updating our property; we just opened our new exercise room this week! Please return again soon to experience our continued renovations! More

Tampa
2 reviews
4 of 5 stars Reviewed February 24, 2014

Did some skiing at Wolf Ridge and stayed at Mountain Inn. It's about 25 minutes from Wolf Ridge but it's a nice drive through some very pretty country so no big deal there. The room was large and in great condition. The staff was very friendly and the breakfast was as good as free breakfasts normally are which is ok.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

We appreciate you staying with us during your ski vacation at Wolf Ridge. If you enjoyed the view, you should see it in the other seasons! We hope you come back and visit with us while exploring other activities in the area; mountain biking, whitewater rafting, hiking, caving, etc.... I appreciate your kind comments about our staff and property. Thank... More

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Additional Information about Mountain Inn & Suites

Also Known As:
Holiday Inn Erwin
Erwin Holiday Inn
Address: 2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
Location: United States > Tennessee > Erwin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Erwin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mountain Inn & Suites 2.5*
Official Description (provided by the hotel):
Just imagine....waking up to the scent of fresh mountain air and listening to the sounds of silence. Wake up at the Mountain Inn & Suites - Erwin (formerly the Holiday Inn Express) where every room has a mountain view. We are conveniently located in the Tri-Cities area of Bristol, Johnson City and Kingsport. Right outside our back door is the Appalachian Trail, whitewater rafting, Cherokee National Forest, river and stream fishing, and many other outdoor activities. Nearby you'll find golfing, Country & Bluegrass music, snow skiing, antiques, pottery, and Jonesborough - a historic village of unique shops, galleries and restaurants. Tour the numerous winding back roads between small Appalachian communities, or simply unwind and relax while breathing in the crisp mountain air. There is much to do, or choose nothing at all. You can enjoy our outdoor pool and Jacuzzi from Memorial Day weekend to Labor Day weekend. Whether you are a corporate traveler or a hiker/rafter; we have a room and a special rate for you! Let our friendly and knowledgeable staff make your stay in Erwin a truly pleasurable experience. ... more   less 
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