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All 2 Erwin hotels

Mountain Inn & Suites

2.5 of 5 Hotel   |   2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
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86%
Ranked #1 of 2 hotels in Erwin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Kelly R Sebring, Florida, United States
  • Overview
  • Reviews (69)
  • Photos (22)
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  • Room tips (21)
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69 people have reviewed this hotel

Traveler rating
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Sebring, Florida, United States
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We weren't sure about staying here since it is not branded and also in a very small town. However, we were pleasantly surprised. The staff was friendly and the hotel was very clean. We booked the king bed suite that included a jacuzzi tub and it was a great room.

Was this review helpful? Yes 2
Martinez, Georgia
2 reviews
4 of 5 stars Reviewed June 13, 2014

During a recent family wedding, we secured two adjoining rooms for our son, his wife, and four children at Mountain Inn & Suites. The staff was very accommodating, and the rooms were comfortable. We felt the cost of the rooms was very reasonable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for taking the time to share your experience at our hotel. Our mountains are a beautiful place to have a wedding and we are glad we were here to make your family comfortable during that special occasion weekend. Please come back and see us sometime, there are many other activities to enjoy! More

Riva, Maryland
2 reviews
5 of 5 stars Reviewed June 12, 2014

the beds are comfortable, the staff is helpful and friendly, and the breakfast was phenomenal.the only difference i would make is to have microwaves in the room as well as the fridge.extra cots would be a benefit too.

Review collected in partnership with this hotel

Was this review helpful? Yes
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for your kind words. We appreciate you staying with us. I have made a note of your suggestion of microwaves in each guest room for future planning. As a convenience we have added microwaves on the first and third floors in the vending areas for guest use. Who doesn't like a bag of popcorn as a midnight snack?... More

Woodbine, Maryland
1 review
5 of 5 stars Reviewed June 12, 2014

Considering the low room rate of the Mountain Inn, the quality of the accommodations was excellent. The beds were so comfortable with lots of fluffy pillows and all of the linens were perfectly clean and new looking. The room was very clean as was the entire place, including the breakfast room and the pool area. I sat outside by the... More

Review collected in partnership with this hotel

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

What nice things you said about us! Thank you. We take great pride in keeping our property clean and comfortable. We have had such beautiful weather lately that I am glad you took the opportunity to enjoy it by the pool. I appreciate your recommendation, it means a lot that our guests take the time to give their honest opinions... More

St. Petersburg, Florida
1 review
5 of 5 stars Reviewed June 12, 2014

My stay was excellent. Everyone is friendly and very informative of the hiking in the area. They put together a book with local trails and waterfalls etc. I will stay again. Very clean and safe. The views are actually as it states on line you are surrounded by mountains.

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

We appreciate your kind review. We recognize that the greatest asset of our hotel is our location and we enjoy it when our guests take the time to appreciate the beauty that surrounds us. We would love to have you join us again in the fall when the colors are changing on those mountains that surround us! Thank you for... More

Muncie
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

Home away from home. Very clean, spacious rooms. Beds are comfortable and sheets are very nice. Breakfast is varied with a nice variety of choices. The staff is helpful and friendly. But the best feature is the location, off the highway and nestled in the Smokey Mountains. We have been there many times and are always pleased.

Was this review helpful? Yes
Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for the time you took to write your review. It is especially gratifying to us to receive reviews from guests that have stayed many times with us and have been through our change of brand. I will make sure all the staff is aware of the nice things you have said and we look forward to seeing you... More

Richmond, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2014

Wow! What a wonderful stay! Felt like home...clean smell the second you walk in the door, friendly staff & cozy comfy rooms. I slept just like I was at home. Clean, warm & yummy breakfast. Soooooo thankful there is such a nice hotel here near my granny's house. Best place to stay all around! Will always come back here! This... More

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you, I couldn't ask for a better review! As an independent hotel, it is our goal to be the best that we can be and your review reminds me how important it is that we be that clean and cozy place for our guests. We will keep taking care of business and look forward to welcoming you again soon!... More

1 review
4 of 5 stars Reviewed April 28, 2014 via mobile

Well run, friendly and helpful service, good breakfast, only a mile from AT. It's a bit farther to downtown, so you'll need to find a shuttle, but 10K and J Walker provide good shuttle service. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

Thank you for your kind review of our hotel and 10-K and J-Walker. We appreciate our thru-hikers and the slack packers that come through town and I especially appreciate the time you took to share your experience with others. Be safe and come back to see us again :) More

Mobile, Alabama
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2014

We had a great time on our trip. Mountain Inn & Suites was a great place to stay. The staff was great. Their ski/lodging/rental packages were great as well. Would stay again! Close to "downtown" Erwin, Tn. What a great lil town.

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Margaret R, General Manager at Mountain Inn & Suites, responded to this review

We appreciate the time you took to write a review of our property. We enjoy a good relationship with Wolf Ridge Ski Resort and they give us the opportunity to package our rates and theirs for a great deal for our guests! I am so glad you enjoyed the Southern Hospitality of our hotel and our town and we look... More

Ninety Six, South Carolina
1 review
5 of 5 stars Reviewed April 15, 2014

My husband and I recently spent a few days at Mountain Inn & Suites as part of our plans to fish the Nolichucky River. The Inn was perfect! The rooms are "warm" and accommodating, but I loved the beds the most. The beds were so comfortable and there were adequate numbers of pillows. The bed linens were so fresh and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Margaret R, Manager at Mountain Inn & Suites, responded to this review

I am so glad you got to experience our wonderful area and the trophy fishing on the Nolichucky River! We appreciate the compliments on your hotel experience. We pride ourselves on our comfort and cleanliness and I am pleased to say that as an independent hotel the freedom we have to make changes that benefit the guest experience has been... More

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Additional Information about Mountain Inn & Suites

Address: 2002 Temple Hill Road, Erwin, TN 37650 (Formerly Holiday Inn Express Erwin, TN)
Phone Number:
Location: United States > Tennessee > Erwin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mountain Inn & Suites 2.5*
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Also Known As:
Holiday Inn Erwin
Erwin Holiday Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Just imagine....waking up to the scent of fresh mountain air and listening to the sounds of silence. Wake up at the Mountain Inn & Suites - Erwin (formerly the Holiday Inn Express) where every room has a mountain view. We are conveniently located in the Tri-Cities area of Bristol, Johnson City and Kingsport. Right outside our back door is the Appalachian Trail, whitewater rafting, Cherokee National Forest, river and stream fishing, and many other outdoor activities. Nearby you'll find golfing, Country & Bluegrass music, snow skiing, antiques, pottery, and Jonesborough - a historic village of unique shops, galleries and restaurants. Tour the numerous winding back roads between small Appalachian communities, or simply unwind and relax while breathing in the crisp mountain air. There is much to do, or choose nothing at all. You can enjoy our outdoor pool and Jacuzzi from Memorial Day weekend to Labor Day weekend. Whether you are a corporate traveler or a hiker/rafter; we have a room and a special rate for you! Let our friendly and knowledgeable staff make your stay in Erwin a truly pleasurable experience. ... more   less 
Number of rooms
61

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