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All 2 East Ridge hotels

Fairfield Inn & Suites Chattanooga South/East Ridge

2.5 of 5 Hotel   |   1453 Mack Smith Road, East Ridge, TN 37412
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Ranked #1 of 2 Hotels in East Ridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
rosied8181 Savannah, Georgia
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111 reviews from our community

Traveler rating
    56
    37
    11
    4
    3
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48
27
7
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savannah, Georgia
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent location. Very helpful front desk staff. Good value. This is a good location for visiting this lovely area. There is a small park across from the hotel which is lovely and a nice place to walk around alittle.

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Manitoba, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival the front desk clerk Clyde was exceptional. We were talking about how we were on our honeymoon (roadtrip) and had a horrible experience at our last hotel. He immediately upgraded us and was adament at ensuring that this stay on our honeymoon was nothing but fantastic. He even spent 20 minutes telling us what sights to see, where... More

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Dawson Springs, Kentucky
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We usually use another website for booking hotels, but I check the reviews from guests not only on that site, but here as well. This was a great stay! The desk staff have all been amazing and even suggested an excellent hibachi grill for dinner one night of our stay. We chose a king suite and our son was thrilled... More

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Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival, the desk clerk was very polite and helpful. I'm sure he gets tired of talking about the same 'touristy' things repeatedly but you would never know it -- he answered our questions about Rock City, the aquarium, and even nearby Atlanta attractions with a smile. We had reserved a King room with sofa bed. I found the room... More

Was this review helpful? Yes 3
Smyrna, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2014

This was a really great hotel. At check-in the clerk was very helpful and friendly while I was doing the paperwork. As we were unloading the car another hotel employee was leaving for the day and had to wait until we got out of her way. She was extremely pleasant and wished us a good visit. We were given what... More

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St. Louis, Missouri
Top Contributor
55 reviews 55 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 30, 2014

The facility seemed to be lacking a few details but by the time we arrived at. 4:00am, we did not notice much. Andrew was working the front desk and was so polite and pleasant. He offered us a late checkout and even ear plugs! After checking in, we went back to get the suitcase. He took time to go up... More

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Oviedo, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 19, 2014

We were passing through and HAD to stop after 11 hours of driving. We choose this Marriott because we just spent 4 great nights at a Residence Inn in another city and figured that we would have the same experience. NOT EVEN CLOSE! Floor sqeeked a little in our room, the lamp shades were cracked and the overall feel of... More

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate the comments about your experience. I would have liked the opportunity to talk with you during your stay and understand more of what we could have done better to improve your stay. It's our desire to provide clean and comfortable accommodations, not dirty and dissatisfying. When we know specifics during your stay, we are able to make immediate... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

I visit family in Chattanooga a few times a year, and we almost always stay at this hotel (it's good to have some personal space during visits). It's starting to feel like "home" as well. We've gotten to know the management, and everyone there is always helpful and friendly. The rooms are pretty spacious, and it's a good quality hotel... More

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Middleburg, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 4, 2014

Staying here for a few days. Normally, the Fairfields are really good. When you sit down on the couch in our room, it sinks down below the front face board. Extremely uncomfortable? Trash cans overflow in the dining area during breakfast so people are just leaving their trash on the tables. They need to empty more often or add more... More

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate the feedback about your stay. The items are certainly unacceptable and have been corrected. The more we know, the more we're able to make improvements for all of our guests. Thank you for helping! We hope you choose to stay with us again next time you are in Chattanooga and allow us to show you how we can... More

Fort Myers, Florida
Top Contributor
138 reviews 138 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 28, 2014

very comfortable. hotel seemed older, but seemed to be maintained very well. beds were very nice, service at front desk fantastic. breakfast could have been a bit better with the option of "some meat", none were offered. would stay again.

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Additional Information about Fairfield Inn & Suites Chattanooga South/East Ridge

Address: 1453 Mack Smith Road, East Ridge, TN 37412
Location: United States > Tennessee > East Ridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga South/East Ridge 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel East Ridge
Fairfield Inn And Suites Chattanooga South/East Ridge
Fairfield Inn East Ridge
Fairfield East Ridge
East Ridge Fairfield Inn

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