We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 East Ridge hotels

Fairfield Inn & Suites Chattanooga South/East Ridge

2.5 of 5 Hotel   |   1453 Mack Smith Road, East Ridge, TN 37412
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Fairfield Inn & Suites Chattanooga South/East Ridge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Fairfield Inn & Suites Chattanooga South/East Ridge to your Saves list
84%
Ranked #1 of 2 Hotels in East Ridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Olympus H Knoxville, Tennessee
Write a Review

108 reviews from our community

Traveler rating
    53
    37
    11
    4
    3
See reviews for
47
26
6
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (32)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (23)
All months
Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival, the desk clerk was very polite and helpful. I'm sure he gets tired of talking about the same 'touristy' things repeatedly but you would never know it -- he answered our questions about Rock City, the aquarium, and even nearby Atlanta attractions with a smile. We had reserved a King room with sofa bed. I found the room... More

Was this review helpful? Yes 2
Smyrna, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a really great hotel. At check-in the clerk was very helpful and friendly while I was doing the paperwork. As we were unloading the car another hotel employee was leaving for the day and had to wait until we got out of her way. She was extremely pleasant and wished us a good visit. We were given what... More

Was this review helpful? Yes
St. Louis, Missouri
Top Contributor
52 reviews 52 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The facility seemed to be lacking a few details but by the time we arrived at. 4:00am, we did not notice much. Andrew was working the front desk and was so polite and pleasant. He offered us a late checkout and even ear plugs! After checking in, we went back to get the suitcase. He took time to go up... More

Was this review helpful? Yes
Oviedo, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 19, 2014

We were passing through and HAD to stop after 11 hours of driving. We choose this Marriott because we just spent 4 great nights at a Residence Inn in another city and figured that we would have the same experience. NOT EVEN CLOSE! Floor sqeeked a little in our room, the lamp shades were cracked and the overall feel of... More

Was this review helpful? Yes 1
Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate the comments about your experience. I would have liked the opportunity to talk with you during your stay and understand more of what we could have done better to improve your stay. It's our desire to provide clean and comfortable accommodations, not dirty and dissatisfying. When we know specifics during your stay, we are able to make immediate... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

I visit family in Chattanooga a few times a year, and we almost always stay at this hotel (it's good to have some personal space during visits). It's starting to feel like "home" as well. We've gotten to know the management, and everyone there is always helpful and friendly. The rooms are pretty spacious, and it's a good quality hotel... More

Was this review helpful? Yes
Middleburg, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 4, 2014

Staying here for a few days. Normally, the Fairfields are really good. When you sit down on the couch in our room, it sinks down below the front face board. Extremely uncomfortable? Trash cans overflow in the dining area during breakfast so people are just leaving their trash on the tables. They need to empty more often or add more... More

Was this review helpful? Yes
Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate the feedback about your stay. The items are certainly unacceptable and have been corrected. The more we know, the more we're able to make improvements for all of our guests. Thank you for helping! We hope you choose to stay with us again next time you are in Chattanooga and allow us to show you how we can... More

Fort Myers, Florida
Top Contributor
136 reviews 136 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 28, 2014

very comfortable. hotel seemed older, but seemed to be maintained very well. beds were very nice, service at front desk fantastic. breakfast could have been a bit better with the option of "some meat", none were offered. would stay again.

Was this review helpful? Yes
FL
Top Contributor
63 reviews 63 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed here for three nights. It is a very nice Fairfield property....clean and staff is friendly. The location was super convenient, right off 75, and easy access to Chattanooga. We had a room on the third floor and it was quiet. I think the linens and towels were what is expected at a three star hotel so I cannot... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed for 3 nights and had a great time. Rooms were clean and staff was very hospitable. Would recommend to anyone. Close to the mall and other attractions. Breakfast had lots of variety. Pool and hot tub area was always clean. I'm very particular about where we stay and I would stay here again.

Was this review helpful? Yes 1
Dublin, Georgia
Top Contributor
104 reviews 104 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 17, 2014

Great welcome.. Great price. Great location. Clean. Quiet. Safe. I will stay here again on my next project. Numerous restaurants close by. Great access to I-24 and I-75. The desk clerk was professional and friendly.

Was this review helpful? Yes 1
Do you own or manage Fairfield Inn & Suites Chattanooga South/East Ridge?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairfield Inn & Suites Chattanooga South/East Ridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Chattanooga South/East Ridge

Address: 1453 Mack Smith Road, East Ridge, TN 37412
Location: United States > Tennessee > East Ridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga South/East Ridge 2.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotels.com, Travelocity, Booking.com, Odigeo and Tingo so you can book your Fairfield Inn & Suites Chattanooga South/East Ridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel East Ridge
Fairfield Inn And Suites Chattanooga South/East Ridge
Fairfield Inn East Ridge
Fairfield East Ridge
East Ridge Fairfield Inn

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Fairfield Inn & Suites Chattanooga South/East Ridge