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All 2 East Ridge hotels

Fairfield Inn & Suites Chattanooga South/East Ridge

2.5 of 5 Hotel   |   1453 Mack Smith Road, East Ridge, TN 37412
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83%
Ranked #1 of 2 hotels in East Ridge
Certificate of Excellence 2014
A recent review
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105 people have reviewed this hotel

Traveler rating
    51
    36
    11
    4
    3
See reviews for
47
24
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Oviedo, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We were passing through and HAD to stop after 11 hours of driving. We choose this Marriott because we just spent 4 great nights at a Residence Inn in another city and figured that we would have the same experience. NOT EVEN CLOSE! Floor sqeeked a little in our room, the lamp shades were cracked and the overall feel of... More

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate the comments about your experience. I would have liked the opportunity to talk with you during your stay and understand more of what we could have done better to improve your stay. It's our desire to provide clean and comfortable accommodations, not dirty and dissatisfying. When we know specifics during your stay, we are able to make immediate... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I visit family in Chattanooga a few times a year, and we almost always stay at this hotel (it's good to have some personal space during visits). It's starting to feel like "home" as well. We've gotten to know the management, and everyone there is always helpful and friendly. The rooms are pretty spacious, and it's a good quality hotel... More

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Middleburg, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Staying here for a few days. Normally, the Fairfields are really good. When you sit down on the couch in our room, it sinks down below the front face board. Extremely uncomfortable? Trash cans overflow in the dining area during breakfast so people are just leaving their trash on the tables. They need to empty more often or add more... More

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate the feedback about your stay. The items are certainly unacceptable and have been corrected. The more we know, the more we're able to make improvements for all of our guests. Thank you for helping! We hope you choose to stay with us again next time you are in Chattanooga and allow us to show you how we can... More

Fort Myers, Florida
Top Contributor
129 reviews 129 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

very comfortable. hotel seemed older, but seemed to be maintained very well. beds were very nice, service at front desk fantastic. breakfast could have been a bit better with the option of "some meat", none were offered. would stay again.

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FL
Top Contributor
61 reviews 61 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for three nights. It is a very nice Fairfield property....clean and staff is friendly. The location was super convenient, right off 75, and easy access to Chattanooga. We had a room on the third floor and it was quiet. I think the linens and towels were what is expected at a three star hotel so I cannot... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights and had a great time. Rooms were clean and staff was very hospitable. Would recommend to anyone. Close to the mall and other attractions. Breakfast had lots of variety. Pool and hot tub area was always clean. I'm very particular about where we stay and I would stay here again.

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Dublin, Georgia
Top Contributor
100 reviews 100 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 17, 2014

Great welcome.. Great price. Great location. Clean. Quiet. Safe. I will stay here again on my next project. Numerous restaurants close by. Great access to I-24 and I-75. The desk clerk was professional and friendly.

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Florida
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 17, 2014

I have stayed at this fairly new hotel quite a few times over the past several years. It is a good looking property in a convenient (although slightly sketchy) location right off of I-75. In the past, I have been very pleased, but this most recent stay was terrible. The bed, which I had previously felt was good a reason... More

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay. I am sorry that your experience was not enjoyable. I am very concerned about the items you mentioned. They are certainly not our standard and are unacceptable! Did you happen to bring them to our attention during your stay? When we know about a problem, we are able to take immediate action and... More

Hamilton, Ohio
Top Contributor
207 reviews 207 reviews
49 hotel reviews
242 helpful votes 242 helpful votes
4 of 5 stars Reviewed June 22, 2014

Booked a great deal on this room through Priceline. Hotel is located right off 75 and across street from Cracker Barrel. Hotel is clean and looks fairly new. We stayed in room 221 which is a handicap room. Room was very clean and spacious with comfortable beds. Room included a sofa, table, mini fridge, microwave, flat screen tv, nice size... More

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Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

We stopped at this facility on a trip from Florida to Indiana. Daniel promptly greeted us at the front desk even though it was after midnight and quickly completed the check in process. He made sure I was credited with my rewards points which does not always happen. Other than dead batteries in the remote control the room was prepared... More

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Additional Information about Fairfield Inn & Suites Chattanooga South/East Ridge

Address: 1453 Mack Smith Road, East Ridge, TN 37412
Phone Number:
Location: United States > Tennessee > East Ridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga South/East Ridge 2.5*
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Also Known As:
Fairfield Inn And Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel East Ridge
Fairfield Inn East Ridge
Fairfield East Ridge
East Ridge Fairfield Inn

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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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