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Fairfield Inn & Suites Chattanooga South/East Ridge

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1453 Mack Smith Road, East Ridge, TN 37412
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Chattanooga South/East Ridge
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Fairfield Inn & Suites Chattanooga South/East Ridge
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146 Reviews from our TripAdvisor Community

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Traveler rating
    68
    51
    17
    6
    4
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62
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Sarasota, Florida
Top Contributor
382 reviews 382 reviews
51 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here before due to it's location and distance from my house on long driving trips. Always clean. Always safe. Always great staff and accommodations. The check in process is rapid and the cleaning staff are top notch.

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Locust Grove, Georgia
Contributor
19 reviews 19 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is easy to find an a lot cheaper then hotel in the heart of downtown Chattanooga. We stayed here for one night to visit ruby falls and the children's discovery Muesum. Even with traffic we were able to travel to both sites in about 15 mins. The hotel has a nice and inviting lobby and coffee is always... More 

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Columbus, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel staff were not particularly pleasant, but the hotel was comfortable. The room was clean. If you stay here, be forewarned that your cell phone will probably remain on Central time though the hotel is in Eastern time. We missed breakfast because of this. The hotel is a little difficult to find at night as there are a few... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for the comments. I'm sorry to hear that your experience with the staff was not pleasant. We strive to offer exceptional service, and it sounds like we didn't meet our own expectations. I can imagine how dissappointing that must have been during your experience with us. Without knowing more details it's hard to provide more feedback, but rest... More 

Naples, Florida
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything was good during our stay here- friendly, efficient staff, super-easy check-in, nice room, good breakfast, nice location especially if you're traveling I-75. I didn't see a sign for the Fairfield on the freeway, so check ahead of time to be sure you're getting off at the right exit, depending which direction you are coming from. Our king bed room... More 

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Columbus, Ohio
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Usually I am very fond of reviewing the various Fairfield Inn and Suites I stay at, especially since they are a chain, Marriott associated and usually just super. This one was less than the others. It started off with the check in. The young man did his duty in checking us in, but certainly wasn't like the week before in... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your experience with us. As we pride oursleves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Your comments have been shared with our staff to ensure that this was an isolated issue. Thank you again for your valued feedback and we hope... More 

Atlanta, Georgia
Top Contributor
64 reviews 64 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Right off the junction of I-75 and I-24, East Ridge is a convenient stop going into or out of Tennessee without getting into the downtown or Hamilton Mall traffic of Chattanooga. Unfortunately the location has also no doubt allowed this hotel in the Marriott line to slip under the radar and be left behind in upgrading. However, if you can... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for your feedback. Your positive experience is our number one goal. We are in the process of completing updates and we hope to see you back to check out the exciting changes! More 

Covington, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Friendly staff. Clean room and shower. Improvements being made. We had a newer room, with new carpet. My only complaint is the bed was too soft. Kept rolling to the middle while sharing a bed with my husband. The breakfast bar was good. Would definitely stay here again.

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Dayton, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After having cancelled a reservation at another really bad hotel I changed to this hotel and was very happy to have made the switch. The hotel was very clean. The pool area looked a little older/run down but overall it was just a minor issue. The breakfast was good, there were eggs, sausage, biscuits and gravy, bagels, muffins, fresh fruit,... More 

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Florida, USA
Top Contributor
52 reviews 52 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On our way to Florida we chose this hotel for it close proximity to the highway. The room was comfortable and the breakfast adequate. It was welcomed after a day of driving in the rain. Would not hesitate to stay at this property.

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing. Our location right at the Tennessee and Georgia border maes for a great stop going to and from Florida. We look forward to welcoming you back soon! More 

Weeki Wachee, Florida
Top Contributor
62 reviews 62 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were driving from Chicago to Florida and we're looking for an easy on and off highway 75. The hotel staff were very accommodating and let my husband look at a room, which had a landscape light shining in, and then showed him another room which he choose. We were traveling with our daughter and granddaughter. The room was very... More 

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