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All 2 East Ridge hotels

Fairfield Inn & Suites Chattanooga South/East Ridge

2.5 of 5 Hotel   |   1453 Mack Smith Road, East Ridge, TN 37412
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84%
Ranked #1 of 2 hotels in East Ridge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
RastusJ Dublin, Georgia
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  • Reviews (99)
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99 people have reviewed this hotel

Traveler rating
    50
    33
    11
    3
    2
See reviews for
43
23
6
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Dublin, Georgia
Top Contributor
94 reviews 94 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great welcome.. Great price. Great location. Clean. Quiet. Safe. I will stay here again on my next project. Numerous restaurants close by. Great access to I-24 and I-75. The desk clerk was professional and friendly.

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Florida
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed at this fairly new hotel quite a few times over the past several years. It is a good looking property in a convenient (although slightly sketchy) location right off of I-75. In the past, I have been very pleased, but this most recent stay was terrible. The bed, which I had previously felt was good a reason... More

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay. I am sorry that your experience was not enjoyable. I am very concerned about the items you mentioned. They are certainly not our standard and are unacceptable! Did you happen to bring them to our attention during your stay? When we know about a problem, we are able to take immediate action and... More

Hamilton, Ohio
Top Contributor
202 reviews 202 reviews
50 hotel reviews
237 helpful votes 237 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked a great deal on this room through Priceline. Hotel is located right off 75 and across street from Cracker Barrel. Hotel is clean and looks fairly new. We stayed in room 221 which is a handicap room. Room was very clean and spacious with comfortable beds. Room included a sofa, table, mini fridge, microwave, flat screen tv, nice size... More

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Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

We stopped at this facility on a trip from Florida to Indiana. Daniel promptly greeted us at the front desk even though it was after midnight and quickly completed the check in process. He made sure I was credited with my rewards points which does not always happen. Other than dead batteries in the remote control the room was prepared... More

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Delray Beach, Florida
2 reviews
5 of 5 stars Reviewed June 11, 2014

Great customer service started with check in and Daniel who was working the front desk. He was attentive and pleasant and very helpful. Room was clean as was the entire property. Close to I75 just after crossing into Tennessee. Would recommend this property to everyone! Say hi to Daniel for me!

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De Soto, Missouri
Top Contributor
204 reviews 204 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 22, 2014

We stayed here on our way to the coast. The staff were very friendly and efficient, the room comfortable and clean. There was a Cracker Barrel across the street and a Baskin Robbins and several other restaurants down the street to walk to. The pool was nice sized and sparklng clean, along with a hot tub. Breakfast was average. Would... More

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Cincinnati, Ohio
Top Contributor
72 reviews 72 reviews
14 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed May 21, 2014

My family stopped here for one night during our drive home from Florida to Ohio. The staff was very friendly and offered assistance multiple times. The room was clean and comfortable with big soft beds – very welcome after many hours in the car. The breakfast that was included was better than other hotels I stayed in recently and included... More

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Chatham, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 13, 2014

We stayed here on a stop over on our drive from Ontario to Florida. Easy on-off I-75 right on the border of Tennessee and Georgia. While you can get lower rates elsewhere the consistency of this Marriott chain makes the upgrade worth it. Breakfast included helps reduce the nightly cost. If you like Cracker Barrel, and I'm not a fan,... More

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Sonya M, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

We appreciate your great feedback about your stay! Your encouraging words are what keep our staff offering great service and accommodations to all of our guests. We hope to see you again on your next stop through Chattanooga! More

Stuart, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 29, 2014

Our opinion is that with this Fairfield Inn you receive what Goldilocks was looking for. The accommodations are comfortable and clean, the staff is friendly and helpful, there are sit down and fast-food restaurants very close by, the interstate is less than a mile away, and we were able to have a very good night's sleep without fear or concern... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed April 29, 2014

I recently stayed at the fairfield inn and suites in east point, tn. We had driven about 600 miles and were tired. The hotel is in a good location. The room was very clean. I took a shower and got surprised to find the softest towels. The young lady working the desk was extremely helpful. She was accommodating in giving... More

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Additional Information about Fairfield Inn & Suites Chattanooga South/East Ridge

Address: 1453 Mack Smith Road, East Ridge, TN 37412
Phone Number:
Location: United States > Tennessee > East Ridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga South/East Ridge 2.5*
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Also Known As:
Fairfield Inn And Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel East Ridge
Fairfield Inn East Ridge
Fairfield East Ridge
East Ridge Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

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