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All 2 East Ridge hotels

Fairfield Inn & Suites Chattanooga South/East Ridge

2.5 of 5 Hotel   |   1453 Mack Smith Road, East Ridge, TN 37412
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86%
Ranked #1 of 2 hotels in East Ridge
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Dan K Zanesville, Ohio
  • Reviews (88)
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88 people have reviewed this hotel

Traveler rating
    48
    27
    9
    3
    1
See reviews for
38
20
6
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Zanesville, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Everything was pretty much what you'd expect to find at a Fairfield Inn. Everything was clean and staff were friendly. Our stay through the week was very quiet and problem free. Having the same basic offerings for breakfast 5 mornings in a row was a little boring but kept me from over eating. There is fantastic Greek Italian restaurant named... More

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Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I chose to come to Chatagonago as a relaxing baby moon vacation. We splurged and got the room with the big tub! (So worth it!) The room was nice and clean, bed is comfortable. We did bring our own pillows from home, and I am glad! The front desk service was wonderful. When we checked in Friday... More

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Hudsonville, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at 4 different Marriotts on our trip from michigan to Florida and this was our least favorite. Pool area was littered with dirty towels and no clean towels. Front desk said there was no more clean towels so I had to go to my room and get bath towels for my family. We appreciated that pool was open... More

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Sonya M, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay with us! I am sorry for the issues you experienced. That is certainly not our standard and I will be taking extra steps here to make sure that we have plently of clean pool towels, a working spa, and tasty waffles. It is our desire for your stay to be enjoyable and stress-free.... More

Contributor
11 reviews 11 reviews
5 hotel reviews
5 of 5 stars Reviewed March 11, 2014

Very pleasant greeting by the front desk clerk. Room clean and spacious, excellent maid service. The Free "continental breakfast" was one of the finest, including: waffles, eggs, sausage gravy, cereals, muffins, bagels. The breakfast room was clean and the attendant great. Will definitely stay there again.

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Sandusky, Ohio, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

We drove to Florida and stopped half way in Chattanooga to spend the night. I did a lot of research on hotels and found this property that met our standards, and we were not disappointed. The price was great for the stay. The room was so clean The bed was comfortable and everything in the room worked well!! We were... More

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Canton, OH
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2014

We have stayed here a couple of times, and have always been pleased. As a hotel manager I am always observing customer service. This crew knows customer service! The young lady working the desk Thursday and Friday evening was so pleasantly helpful. I wish I could remember her name. She is a standout, but everyone here is friendly. Our room... More

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Raleigh, North Carolina
Top Contributor
241 reviews 241 reviews
47 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed January 27, 2014

Fairfield Inns are our choice for reliable and comfortable accommodations. This one near Chattanooga was no exception. The rooms were impeccably clean and the bed comfortable. This is a quiet hotel far enough away from distracting traffic noise. The hot breakfast was better than usual. The housekeeping supervisor went out of her way to ask us about our stay. This... More

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maitland, florida
Top Contributor
195 reviews 195 reviews
25 hotel reviews
194 helpful votes 194 helpful votes
5 of 5 stars Reviewed January 19, 2014

I hesitated picking East Ridge because I always stay in Chattanooga. I am so glad I decided on this location. I even got bonus Marriott Points for this stay. This was one of the cleanest largest rooms I have had for the Fairfield in awhile. The staff was outstanding. I had Mexican Dinner down the street. The room was quiet... More

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Flint, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

I requested a handicap room. The room was extremely well designed and especially the bathroom. The staff was as perfect as the room. I am a Marriott Gold Elite Member and this Fairfield was one of the best.

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Abilene, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 28, 2013 via mobile

Everything about this hotel is mediocre. The free breakfast was lacking- one morning had little food available, had no meat (except for a few tiny pieces of ground sausage in a vat of gravy) and supplies overall seemed very limited here. Reserved rooms three weeks in advance- one handicap for Grandma. She has limited mobility but doesn't require a wheelchair,... More

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Sonya M, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

I certainly do apologize for the issues you encountered while at our hotel. If you would be so kind to call the hotel, I would like to talk to you in further detail about your recent stay. Thank you,I look forward to hearing from you! More

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Additional Information about Fairfield Inn & Suites Chattanooga South/East Ridge

Also Known As:
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel East Ridge
Fairfield Inn And Suites Chattanooga South/East Ridge
Fairfield Inn East Ridge
Fairfield East Ridge
East Ridge Fairfield
East Ridge Fairfield Inn
Address: 1453 Mack Smith Road, East Ridge, TN 37412
Phone Number:
Location: United States > Tennessee > East Ridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in East Ridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga South/East Ridge 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

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