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Fairfield Inn & Suites Chattanooga South/East Ridge

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1453 Mack Smith Road, East Ridge, TN 37412
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Fairfield Inn & Suites Chattanooga South/East Ridge
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Fairfield Inn & Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge
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136 reviews from our community

Traveler rating
    65
    48
    13
    6
    4
See reviews for
55
34
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Top Contributor
142 reviews 142 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Fairfield Inn & Suites during the Iron Man weekend in Chattanooga. Even though the hotel was a good 11 miles to the downtown, the drive was pleasant and the hotel staff did everything possible to make our stay a nice experience. The breakfast was ample and nutritious. The attending lady offered to make a waffle for me... More 

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Ohio
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights with the only problem being the first morning my sister had spoiled milk at breakfast and the milk was dated for 2 prior days before the due date ! Other than that very thin walls cause kids were running in the hallway very early in the morning and they sounded they were running in your... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Perfect stay! Clean, quiet, professional and helpful staff. My husband and I had had a long full day and our stay here was wonderfully restful. We enjoyed the pool and whirlpool when we arrived. Breakfast great. One of the best hotel stays we have ever had!

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Nashville, Tennessee
Top Contributor
304 reviews 304 reviews
239 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed April 13, 2015

Decent hotel - soomeone before me said shabby, but clean. My room wasn't shabby. Old - but clean and the light wood furniture made it appear nicer. It was large and clean. Sam at checkin did a nice job juggling two customers and refilled hot water. The TV - doesn't work too well. The remotes stink. The gym equipment -... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for the feedback about your experience. I'm sorry that you were not completely satisfied with your stay. The items that you mentioned have been adressed and I can assure you that they were an isolated incident. We take pride in offering excellent accommodations and appreciate knowing what improvements we can make. Thank you for the positive feedback about... More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2015

We are Hampton regulars but thought we would try a Fairfield Inn, which is similar. The property was a little shabby - probably needs updating - but was clean and the double queen room and bath were much more spacious than others we've stayed in - much appreciated with four people! Staff was friendly. The biggest drawback for me was... More 

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Atlanta, GA
Reviewer
5 reviews 5 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 9, 2015

Im a Marriott Platinum member and I've stayed at this property multiple times while visiting Chattanooga. I travel for work and usually have stayed here since it's close to our locations in town. Overall the property is decent and nothing to write home about. Typically my rooms have been clean, with no signs of bugs, mold, etc. There also seems... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay. Our desire is for you to be satisfied with your experience and it sounds like we didn't even meet our own expectations. The items that you mentioned about the parking lot are certainly not acceptable. Our staff is always available to address concerns and we will take extra measures to ensure all of... More 

Boston, Massachusetts
Top Contributor
73 reviews 73 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 27, 2015

Well the person at the desk didn't welcome us, and we ate gold members. We had children running over head,yet we request the high floor, very unsatisfied. Kids were knocking on our door durong the evening. Furniture needs to be replaced BED was hard and old box spring. The pillows were soft thank heaven last time we will be checking... More 

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Saint Louis, Missouri
Top Contributor
82 reviews 82 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 15, 2015

We stopped at this hotel on our way to Florida for spring break. It was in a convenient location for our travels and it was standard Fairfield Inn. The lobby was newer looking and clean. The room was a good size but the mattress had a "hole" in the middle where you would roll into. The breakfast the next morning... More 

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Yorkville, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2015

Very Friendly Staff, also very helpful with what to do in the area. Easy on/off highway and close to the airport. Variety of food within walking distance. Go to Wally's across street for great family food.

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Hayward, California
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 7, 2015

This hotel was very nice and very convenient. Right across the street is a Cracker Barrel which was nice for dinner. The hotel was clean, comfortable and up to Marriott Standards. I would stay here again.

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