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Fairfield Inn & Suites Chattanooga South/East Ridge

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1453 Mack Smith Road, East Ridge, TN 37412
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Fairfield Inn & Suites Chattanooga South/East Ridge
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Fairfield Inn & Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge
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133 reviews from our community

Traveler rating
    64
    46
    13
    6
    4
See reviews for
55
33
7
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Top Contributor
287 reviews 287 reviews
226 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Decent hotel - soomeone before me said shabby, but clean. My room wasn't shabby. Old - but clean and the light wood furniture made it appear nicer. It was large and clean. Sam at checkin did a nice job juggling two customers and refilled hot water. The TV - doesn't work too well. The remotes stink. The gym equipment -... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for the feedback about your experience. I'm sorry that you were not completely satisfied with your stay. The items that you mentioned have been adressed and I can assure you that they were an isolated incident. We take pride in offering excellent accommodations and appreciate knowing what improvements we can make. Thank you for the positive feedback about... More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Hampton regulars but thought we would try a Fairfield Inn, which is similar. The property was a little shabby - probably needs updating - but was clean and the double queen room and bath were much more spacious than others we've stayed in - much appreciated with four people! Staff was friendly. The biggest drawback for me was... More 

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Atlanta, GA
Reviewer
5 reviews 5 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Im a Marriott Platinum member and I've stayed at this property multiple times while visiting Chattanooga. I travel for work and usually have stayed here since it's close to our locations in town. Overall the property is decent and nothing to write home about. Typically my rooms have been clean, with no signs of bugs, mold, etc. There also seems... More 

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay. Our desire is for you to be satisfied with your experience and it sounds like we didn't even meet our own expectations. The items that you mentioned about the parking lot are certainly not acceptable. Our staff is always available to address concerns and we will take extra measures to ensure all of... More 

Boston, Massachusetts
Top Contributor
72 reviews 72 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well the person at the desk didn't welcome us, and we ate gold members. We had children running over head,yet we request the high floor, very unsatisfied. Kids were knocking on our door durong the evening. Furniture needs to be replaced BED was hard and old box spring. The pillows were soft thank heaven last time we will be checking... More 

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Saint Louis, Missouri
Top Contributor
75 reviews 75 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped at this hotel on our way to Florida for spring break. It was in a convenient location for our travels and it was standard Fairfield Inn. The lobby was newer looking and clean. The room was a good size but the mattress had a "hole" in the middle where you would roll into. The breakfast the next morning... More 

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Yorkville, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2015

Very Friendly Staff, also very helpful with what to do in the area. Easy on/off highway and close to the airport. Variety of food within walking distance. Go to Wally's across street for great family food.

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Hayward, California
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 7, 2015

This hotel was very nice and very convenient. Right across the street is a Cracker Barrel which was nice for dinner. The hotel was clean, comfortable and up to Marriott Standards. I would stay here again.

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Top Contributor
60 reviews 60 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 26, 2015

I was in the area on business and being a loyal Marriott person I chose this Hotel. It wasn't too far from my customers site and was nice and close to the airport when I left Friday Morning (7 miles). When I arrived on Monday night I was greeted by the nicest guy. Wish I would have got his name.... More 

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Springfield IL
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015 via mobile

The room was great. Very comfortable bed, maybe foam. Nice separation of living area from bed area. TV in each section. Super clean. Breakfast was good. Two waffle makers, scrambled eggs, sausage, biscuits and gravy. Sausage was too spicy for me but most people probably wouldn't think so. Hard boiled eggs, yogurt, muffins. Helpful and courteous staff.

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1 review
4 of 5 stars Reviewed February 16, 2015

My husband and I stay here to get away for Valentine's day and his birthday. Only.thing.that could have been a Little better was the hot tub a tad hotter. The food was Good but they had trouble keeping up with the amount of people eating. I wish there was some kind of meat available as I could not eat eggs... More 

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