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Fairfield Inn & Suites Chattanooga South/East Ridge

2.5 of 5 1453 Mack Smith Road, East Ridge, TN 37412
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Certificate of Excellence 2014
Fairfield Inn & Suites Chattanooga South/East Ridge
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126 reviews from our community

Traveler rating
    62
    44
    12
    4
    4
See reviews for
52
32
7
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
53 reviews 53 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars NEW

I was in the area on business and being a loyal Marriott person I chose this Hotel. It wasn't too far from my customers site and was nice and close to the airport when I left Friday Morning (7 miles). When I arrived on Monday night I was greeted by the nicest guy. Wish I would have got his name.... More 

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Springfield IL
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The room was great. Very comfortable bed, maybe foam. Nice separation of living area from bed area. TV in each section. Super clean. Breakfast was good. Two waffle makers, scrambled eggs, sausage, biscuits and gravy. Sausage was too spicy for me but most people probably wouldn't think so. Hard boiled eggs, yogurt, muffins. Helpful and courteous staff.

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1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stay here to get away for Valentine's day and his birthday. Only.thing.that could have been a Little better was the hot tub a tad hotter. The food was Good but they had trouble keeping up with the amount of people eating. I wish there was some kind of meat available as I could not eat eggs... More 

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Top Contributor
95 reviews 95 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad place to stay. We were able to make reservations over the phone same day without a problem. There was wallpaper peeling on the wall in the bathroom. Breakfast wasn't bad, but there was no sausage or bacon to go with the scrambled eggs.

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay. Your feedback means a lot to us and we will certainly be making changes to create a better experience for you! Did you get a chance to try our biscuits and sausage gravy? They go well with the scrambled eggs as well. We rotate daily between sausage gravy and sausage patties in order... More 

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Great place to stay on the way to SW Florida. Just off of I75. Clean and comfortable especially after a long days drive. Typical breakfast with a variety of items. Breakfast staff very friendly and helpful. Check in was easy and staff upbeat and friendly. South of Chattanooga and its congestion. Would stay again.

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Michigan
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2015

Stopped for an overnight on the way to Florida the day after Christmas along with the rest of Michigan. Check in was incredibly fast considering the line that was five deep. Desk help really knew what he was doing. Comfortable stay, good breakfast, easy check out. Clean room, soft bed. Will definitely stay again on our next trip south.

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Coon Rapids, MN
Top Contributor
133 reviews 133 reviews
80 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed January 4, 2015

Right off I-75 just south of Chattanooga a mile north of GA line. Good size rooms, A/C fan can remain on (CONSTANT FAN button). Good breakfast with eggs and biscuits with sausage gravy. Rooms a little worn on the edges, but very good value with reasonable rates.

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Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 3, 2015 via mobile

After driving for 10 hours I don't want to sleep in a bed with holes in the sheets and a bed spread with brown stains on it. To make my night complete the volume won't adjust on the TV! Not up to Marriott standards.

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Tanya V, General Manager at Fairfield Inn & Suites Chattanooga South/East Ridge, responded to this review

Thank you for sharing about your stay. I am very embarrased to hear about the condition of the bed and television controls. I can certainly understand how that would be a disappointment. That is not our standard, or the desire that we have for your experience. Did you report the items during your stay so that we could have an... More 

Lexington, KY
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2015

stayed for a night while driving on I 75. right by the exit. breakfast selection was good too.overall satisfed. clean room, free wifi. there is an italian restaurant next door (portofinos) - excellent food that is freshly made. give it a try if you are in that area.

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Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 10, 2014

Friendly staff, easy in and out to I75 near I24. Room clean, bed comfortable. Across the street from Cracker Barrel and a block away from a great Italian/Greek restaurant, Portofino's. Just right after a day in the car when all you want is to park, have a bite, and get some sleep for the next leg.

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Additional Information about Fairfield Inn & Suites Chattanooga South/East Ridge

Address: 1453 Mack Smith Road, East Ridge, TN 37412
Location: United States > Tennessee > East Ridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga South/East Ridge 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn And Suites Chattanooga South/East Ridge
Fairfield Inn & Suites Chattanooga South/East Ridge Hotel East Ridge
Fairfield East Ridge
Fairfield Inn East Ridge
East Ridge Fairfield Inn

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