Our room was huge, it slept the large number of people we were trying to cram in there very well. Our room and bathroom was very clean, plenty of towels and wash-clothes. Beds were very comfortable. Staff on the other hand was horrible, I had been in contact with them before and they were very rude, when I went to... more

We arrived at about 10:30 PM when everyone was bushed from a full day of activites in Nashville. Quickly the front desk checked us in on a stay that was booked through my rewards points. I reserved two rooms for the seven of us. Everyone took their showers and retired to bed. The next morning I had kudos from my... more

I have never had such poor customer service in my life. I had a cold shower, very cold indeed. I travel 4 days a week for work and know how to operate hotel showers, yet the hotel staff asked if I was turning the knob towards hot. Of course I was...I tried it in both directions just to be on... more

A new Fairfield Inn so if you've stayed in a new one, then this is like the others. No issues. I'd stay there again. more

We were treated like Kings and Queens. When we got there our room was upgraded to a suite for FREE. It was nice clean and comfortable and we will stay there again. Because of our stay there we are going to NYC and staying at another Fairfield hoping for the same experience. Breakfast was GREAT with waffles you cook and... more

We stayed here on the way home from Disneyworld. We checked in without difficulty and everything went very smoothly. The hotel appears to be very nice and new. I should have known something was up when opened the door to the room there is a mirror on the wall and it looked like there was lotion dripping down the mirror.... more

My family and I stayed here on our way to Florida. We used my Marriott Rewards Points. this hotel is very nice, new, and clean. There was nothing to report negative. The breakfast in the morning was top notch and free. We will stay here again in the future. Our request for connecting rooms due to having children was honored... more

This is a clean property that is convenient to both Interstates (75 and 24) and close enough to downtown, It is located near a Cracker Barrel with several other restaurants within a short distance, but it is far enough from the Interstate that noise is not a factor. The staff was friendly and helped me find a FedEx Kinkos nearby... more

The first thing that comes to mind when I think of our stay at this hotel, is service. We had great service from the time we walked through the door until we packed our luggage in the trunk of the car. Of special note was the desk clerk Clyde. He accomodated a special need we had and acted as a... more