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All 7 Dandridge hotels

Holiday Inn Express Dandridge

2.5 of 5 Hotel   |   119 Sharon Drive, Dandridge, TN 37725
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Ranked #5 of 7 Hotels in Dandridge
A recent review
4 of 5 stars reviewed 3 weeks ago
esd87 Taylors, SC
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75 reviews from our community

Traveler rating
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    14
    5
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Taylors, SC
Top Contributor
54 reviews 54 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped here for 1 night on a weekend trip to the TN mountains. There were a few minor issues (mentioned below) but overall we were satisfied with our stay. Positives: - Location is good, right off the interstate and near several restaurants - Breakfast had a good selection, including pancakes, hot cinnamon rolls, eggs, bacon, sausage, muffins, bread, bagels, biscuits,... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit to Dandridge with us. We enjoy reading all of our guests comments no matter if they are good or bad. They help us to improve our customer service for all guests. Yes we do have smoking rooms, the reason is we have several regular guests that prefer them. In our business, our goal... More

Columbus, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We made a reservation at this hotel for October 14, 2014 as a half way point to Myrtle Beach. We arrived at nearly 11:00 at night dead tired. The hotel had a nice lobby, but had obviously been renovated from another brand as the hallway was not the carpet/paint color scheme of the Holiday Inn Express brand. In fact it... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to lodge with us in Dandridge while on vacation. Your comments are appreciated and will be shared with our staff and management. I also apologize that you did not receive the expected breakfast of Holiday Inn Express. We do hope that you will visit us on your return trip. Thank you for being the most important... More

Atlanta
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very typical older Holiday Inn Express. Convenient location, Large, well appointed Clean rooms. Everyone I encountered at the front desk was very friendly and very helpful. Breakfast bar was a nice selection (lady working it had somewhat of a protective attitude and made you feel uncomfortable to take anything... kind of like you were in her kitchen and it was... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit with us in Dandridge. I would like to apologize for the issues you experienced with the internet while you were with us. Our vendor was running new wires to improve the speed of the internet for our guests. I know that it doesn't make it better for this past stay but it will... More

Chattanooga, Tennessee
Top Contributor
161 reviews 161 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 17, 2014 via mobile

Just getting ready to checkout. This use to be a Holiday Inn so it was renovated and renamed as a Holiday Inn Express. When I tried to book the room on their website it showed a AAA rate of $72.99 BUT when I put my information in it showed a Charge to my credit card of $112.99!!!!!!!! I canceled the... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your thoughts on our property. I would like to apologize that you encountered problems making a reservation on the website. I will check into that and see if I can figure out what happened. I will also share your comments with Jessica so that she is aware that she made a difference when she spoke with you.... More

Fl
Top Contributor
81 reviews 81 reviews
72 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 7, 2014

I had a great stay have a look at the pictures the room was older but smelled good aircon worked well some of the room doors slam very loudly which could be fixed easy breakfast only starts at 6:30 since I left at 6 couldn't use it

Was this review helpful? Yes 1
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent experience with us. I do apologize that you were unable to enjoy our breakfast, next time you are in with us please let us know that you will need earlier breakfast accommodations and we will be happy to help you with that. Also thank you for sharing the pictures of our hotel. It seems... More

Grand Bend
Top Contributor
108 reviews 108 reviews
31 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed September 7, 2014

We travel several times a year to Dandridge to visit our son. He attends Carson-Newman University in nearby Jefferson City. We have stayed at three different hotels, but this is the first time we have been to the Holiday Inn Express. Although the cost is a little more than their direct competitors, wow is it worth it. From the moment... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to stay with us in Dandridge, as well as taking the time to share your experience with others. We will share your comments with our team so that they are aware of the level of service they are providing to our guests. Our goal is 100% guest satisfaction, and it seems just that has been achieved.... More

A TripAdvisor Member
1 of 5 stars Reviewed September 6, 2014

We ended up staying here just over night. My 18 month old woke up, I dressed her and as we were packing, she was kneeling on the carpet playing. She started screaming and grabbing her legs frantically. I took her directly out to the car and noticed she was COVERED in tiny red bites which were not there when she... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear A TripAdvisor Member, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience but are unable to send you a private message. If you want to pursue your concerns please contact our Guest Relations... More

2 reviews
4 of 5 stars Reviewed September 3, 2014

We were pleased with our one nite stay. Staff was very nice, beds were comfy. Breakfast was good. We would have given 5 stars except that the breakfast food was just warm and not hot and there was no microwave in dining area to heat it up.

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to stay with us in Dandridge for your recent lodging needs. As well as taking the time to share your experience with others. We will pass your comments along to our staff. As much as we would like to have a microwave in our breakfast room, it is a standard that we don't have one. However... More

Tipp City, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

We have stayed at this motel several times. The staff is very nice and accommodating. Our last stay was just this past weekend. Our room was very basic but clean. I'm not much of a motel breakfast person but the rest of my group enjoyed it. Overall great basic stay. I have two suggestions for next year. I wish they'd... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear ANGIE S, Thank you for taking the time to your review. We especially pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our hotel so it’s very gratifying to see that, despite your other concerns, they were able to... More

Hannibal, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 24, 2014

The lobby was cute and interesting because it had a an expansive staircase to the second floor. The staff was friendly and very helpful. The bedroom was clean but the beds were springy. I could feel the springs on my knees as I climbed into the bed.they slept well, just not as comfortable as other Holiday Inn Expresses we had... More

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your thoughts with others about our property. We have shared your comments with the management team and they are working on repairing the carpet and mattress. Thank you for sharing with us. We hope to see you again in the future. More

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Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Location: United States > Tennessee > Dandridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge

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