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Holiday Inn Express Dandridge

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119 Sharon Drive, Dandridge, TN 37725
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Holiday Inn Express Dandridge
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Holiday Inn Express Dandridge
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87 reviews from our community

Traveler rating
    22
    22
    18
    6
    19
See reviews for
35
16
9
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Lexington, Kentucky
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Do not stay here . Stay Only if you are desperate for moldy , smelly room . We wore our socks because the bathroom floor was sticky . We arrived at the hotel at 10pm otherwise we would have gone somewhere else . There is a Hampton inn next door , run to it !!!

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room was clean and spacious. Bathroom could use a bigger counter or shelves. Didn't even have a place to hang towels. We brought the luggage rack in there to have extra space to set things. On to the maintenance. The sink drained slow. The toilet didn't flush all the way unless you held the handle down for a long time.... More 

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HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for alerting us to the matters in the room. We will show this to our Maintenance team and get them on it immediately. The comfort and satisfaction of our guests is what means and matters the most to us. Again thank you for being our valued guest as well as sharing the issues that need fixed in this... More 

Remsen, New York
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family of 4 had made a last minute internet booking for a 2 queen room. Apparently we took the last non-smoking room they had. Our check-in process went fine. But the 2 couples in front of us in line were upset about there only being smoking rooms left. They chose not to stay, but let's just say they didn't... More 

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HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent stay with us in Dandridge. We are pleased to hear that you were satisfied with our accomodations that you reserved. We will share your comments with our staff so that they know where they need to improve. We do hope that when you are in our area again that you will stay with us... More 

Glenpool, Oklahoma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff has always been helpful and professional, The rooms are clean and comfortable.I highly recommend this hotel if you want to be treated like gold.They make you feel special and pampered.A+ to the cleaning staff and the price was very reasonable for what you get. The breakfast is pretty good also..

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for being our guest in Dandridge, We appreciate your business and hope to see you again when you are in our area. Your comments will be shared with our entire team so that they are all aware that they made your stay most comfortable and relaxing. Again thank you for being our guest and sharing your thoughts on... More 

Top Contributor
143 reviews 143 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I ended up with a King Suite and the room was like being in an apartment with a fireplace, hot tub, living room and work area. Even though this is an older hotel, it was clean and quiet. I would certainly recommend this hotel and will stay here again on a return trip to the area.

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

We thank you for your recent stay with us in Dandridge, we are pleased to hear that we met your expectations with your room. Your comments will be shared with our team so that they are all aware that they are accomplishing the goals made by them as a team. We do hope that you will be back with us... More 

Knoxville, Tennessee
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 3, 2015

This was a nice affordable place to stay on Valentines Day when EVERYTHING in Gatlinburg or Pigeon Forge we might have stayed at was booked! It was a few miles out of the way but very quiet and the rooms were surprisingly nice! The hotel seemed to be arranged oddly to me but inside our room, everything was up to... More 

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent stay with us in Dandridge. We understand that today's traveler has many options for accommodations and we are pleased that it was us you chose to stay with. Your comments will be shared with the team so that they can keep up the good work and make all our guests feel welcome just as... More 

Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

I was only there one night, but it was fine, large room, fast internet, good breakfast Rate was very good. It was conveniently located right off the interstate with a lot of gas stations and some restaurants right there.

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for being the most important part of our business, our valued guest. We will share you comments with our team so that they can keep up the good work. We hope that you will stay with us again when you are passing through our area. More 

Columbia, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 19, 2015

I was travelling because of a family illness. When I checked in, I told them I was exhausted and could I get a later checkout because I was late checking in. They said that it would absolutely no problem and asked if noon would be okay. I said yes. I checked in. The room was nice and dark and I... More 

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

It seems we have fell short in accommodating you while you were with us. I so apologize that you were unable to sleep in as you requested. I assure that this is not common practice at our location. I will make sure that all communication lines are kept open between shifts as well as departments. I am aware that this... More 

Memphis, Tennessee
1 review
1 of 5 stars Reviewed January 5, 2015

When I arrived at the property, I was informed that the only rooms available were smoking rooms. Did you know that smoking was allowed at any Holiday Inn Express? I didn't. Technically, the hotel is a smoke free hotel except for a few of the rooms. It even says so outside. Yeah, makes no sense. I actually stayed in a... More 

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your thoughts on our property. We welcome all travelers including those that smoke or have four legs. Both of which are assigned to designated rooms in our building. All is described on our website. I do apologize that you were unhappy with this upon arriving to our property. I understand that not all travelers welcome such... More 

Winston Salem, North Carolina
Top Contributor
213 reviews 213 reviews
74 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed December 30, 2014

This is the most disappointed I have been with a Holiday Inn Express ever. I arrived to find the worst desk service you can imagine, the young lady never stood up from her stool to check me in. She did not acknowledge my platinum status and would not upgrade my room, she said all booked, I told her they were... More 

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HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Dear guest, I would like to apologize for the inconsiderate service that you received at my location. I do not allow such behavior and I most certainly appreciate you bringing this to my attention. Yes the back lights have been addressed but due to the holidays the electric company has been delayed in replacing the blubs. Yes the back door... More 

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