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All 7 Dandridge hotels

Holiday Inn Express Dandridge

2.5 of 5 Hotel   |   119 Sharon Drive, Dandridge, TN 37725
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Ranked #5 of 7 hotels in Dandridge
A recent review
5 of 5 stars reviewed yesterday
LetsGoCaps83 Waldorf, Maryland, USA
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56 people have reviewed this hotel

Traveler rating
    14
    14
    8
    5
    15
See reviews for
22
11
3
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Waldorf, Maryland, USA
Senior Contributor
24 reviews 24 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We pulled off the Interstate at around 2am on our way to Nashville from Maryland. The room was $100 with tax for 4 of us. Night front desk lady was very friendly, as were all staff members we encountered. Room was very clean and new or recently updated. One plus was a very clean public bathroom right across from our... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 10, 2014 via mobile

Whole hotel smells of stale cigarette smoke. Front desk clerk was sloppy looking and completely rude. I left a comment card and when the manager called me she basically called me a liar! I wasn't asking for a refund just wanted to let them know my non smoking room smelled of smoke. This hotel is old and needs a total... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Michelle B, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I apologize for the service that you have received which is not up to your par. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our... More

Gloucester, VA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

My wife and I stayed at this Holiday Inn Express for two nights while we attended my brother-in-law's funeral services. The entire facility was very clean and comfortably equipped. Our room was well appointed and the beds were great but the pillows were too soft. Breakfast was good and contained a variety of choices. The staff was courteous and pleasant... More

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HIEDANDL, Front Office Manager at Holiday Inn Express Dandridge, responded to this review

On behalf of the Holiday Inn Express Dandridge, I would like to thank you for choosing to stay with us during your recent trip to Dandridge, TN . We are glad that you enjoyed your stay under the circumstances you were with us. We strive daily to make our guests feel welcome and relaxed. We hope that you do stay... More

Williamson, West Virginia
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2014

I've stayed at a lot of Holiday Inns and am a IHG member. I have had some disappointing stays at some Holiday Inns even though they were new and modern. This Holiday in was smaller and not as modern. It was nice, clean and the rooms were modern though. But the best part was Becky. She worked the evening shift... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent stay with the Holiday Inn Express of Dandridge with others. We value all our geusts feedback and share with our employees as well. I will pass along your comments about Betsy. I am sure she will be pleased to know her customer service has been recognized by you. I do hope that if you... More

Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 7, 2013 via mobile

It was a nice, clean place, but we were charged twice for the dog. We are still trying to get this settled. Otherwise it would have been a perfect stay. The rooms were nice, the people were friendly, and the breakfast was hot.

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HIEDANDL, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for taking the time to share you stay with the HIE Dandridge with others. We would like to apologize for the double charge of your pet. The matter has been corrected on our part, if you would like to contact us for further information please feel free to do so at your convience, we do have staff available... More

Pueblo, Colorado
1 review
2 of 5 stars Reviewed December 3, 2013

I was in town from Colorado because my Father passed away. I was given a $69.00 bereavement rate; which was also the rate being advertised online. At checkout I was charged $85.00 plus taxes. This was not a problem since they assured me it would be taken care of. I was told it was passed on to the credit manager... More

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HIEDANDL, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

We would like to offer our condolescenses in the passing of your father. We understand that an overcharge is stressful for any one at any time but especially stressful in times such as this. We do apologize for causing the added stress on you and would like to discuss this matter with you futher at your convience. Please contact us... More

Seattle, Washington
Top Contributor
77 reviews 77 reviews
39 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed November 17, 2013

We left Dollywood at 9:15 at night and drove about a half an hour before finding this hotel conveniently located next to the highway. There was a high school competition so almost all the rooms were booked. The woman at the front desk said she had 1 double queen left but it was a smoking room. I forgot that they... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your experience at Holiday Inn Express in Dandridge with others. Our goal is for all of our guests to leave with complete satisfaction. We are pleased to hear that you were just that upon check out of our facility. We do hope that you return to our facility when you return the the area. We look... More

LaGrange, Indiana
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 13, 2013

Because our drive through Knoxville coincided with the Tennessee-Auburn home game, finding accommodations was a challenge. After an Internet search, I made a reservation at this pet friendly Holiday Inn Express. After reading others' comments about this hotel, I want to share my experience. This hotel has been remodeled. The upgrades are very nice and our room was exceptionally clean... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent experience at Holiday Inn Express Dandridge with others. We apologize for any inconvience that you encountered while at our location. If you would like to discuss this with us directly please contact us. We look forward to hearing from you. Thank you B. Black Holiday Inn Express Dandridge hiedandridge@yahoo.com More

Louisville, Mississippi, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

My family has stayed at this hotel on 2 different occasions while visiting the Smoky Mountains. Very clean & the accommodations are just as stated. The staff has always been super nice & even remembered us on our 2nd stay. Definitely would recommend the place.

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

We would like to thank you for sharing your stays at Holiday Inn Express of Dandridge with others. We want all of our guests to fell well relaxed upon check out. We do hope that you will stop by again when you are in the area. We always look forward to our return guests. Thank you. Betsy Black More

Cape Coral, Florida
1 review
5 of 5 stars Reviewed October 29, 2013 via mobile

We stayed two nights in this quaint and beautiful hotel, very impressed with the accommodations and the cleanliness. Super impressed with the service and hospitality of the staff(thank you Samantha!). We would definitely recommend this hotel to anyone and everyone!!!

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your thoughts with us about your recent stay in Dandridge.Great Customer service is our goal, and when a guest shares that they had just that we love to hear about it. We will share your comments with Samantha as well. We do hope that you will return to our location in the future. Thank you Betsy... More

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Additional Information about Holiday Inn Express Dandridge

Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Express Dandridge Hotel
Dandridge Holiday Inn
Holiday Inn Dandridge
Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Location: United States > Tennessee > Dandridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Dandridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Official Description (provided by the hotel):
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 
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