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All 7 Dandridge hotels

Holiday Inn Express Dandridge

2.5 of 5 Hotel   |   119 Sharon Drive, Dandridge, TN 37725
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56%
Ranked #5 of 7 hotels in Dandridge
A recent review
5 of 5 stars reviewed 5 days ago
cwvlover07 Jefferson City, Tennessee
  • Reviews (63)
  • Photos (51)
  • Amenities
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  • Room tips (5)
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63 people have reviewed this hotel

Traveler rating
    16
    17
    10
    5
    15
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25
12
4
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Jefferson City, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

I made a reservation and before I arrived the air conditioning had been turned on in the room. The room was clean. Bathroom was clean. The parts of the hotel that I seen was very clean and smelled good. Breakfast was awesome. A good selection. (Would rather have had sausage instead of turkey sausage). Coffee is plentiful. Thats a plus.... More

Was this review helpful? Yes 2
Phoenix
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on Monday 7/7 after driving up from Birmingham, AL. Location of hotel was perfect since we were going to Carson Newman Univ. for a tour on Tuesday morning, Check-in was smooth. Room was ready at 4pm. We went to eat at Ruby Tuesday's across the road on the other "hill" then went to our room, Upon seeing the property... More

Was this review helpful? Yes 1
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent stay with us. We are working to resolve the concerns you expressed. We will share all concerns with our staff so that they understand the issues at hand. We do hope that you will return when you are in our area again. Thank you. More

Bloomingdale, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was excellence! The front desk clerk was the most enjoyable part of our stay. She was an absolute gem! Samantha was very understanding and patient with the kids as they asked her questions and needed things for the pool, and the snack shop. I was very grateful she cared and not just wrote them off as children. She... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent stay with others. We strive to make all our guests feel at home when they are with us. We will pass your comments along to all our staff so that they know that they are on the right track. We do hope that you will stay with us again when you are in the... More

youngstown,ohio
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was just an average Holiday Inn Express, we were so ready to stop and get some rest, beds were just OK you had to move to the middle of the king so you didn't roll off the edge of the bed. Hallways very warm as they are not air-conditioned just the room. A little pricey in my book for... More

Was this review helpful? Yes
HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to stay with us in Dandridge. We appreciate you taking the time to let us know about your stay. All comments will be shared with our staff so that corrections can be made. We hope to see you in the future. Thank you More

Top Contributor
92 reviews 92 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 24, 2014

The hotel is in an excellent location for visiting many eastern Tennessee attractions & next to I-40. The actual town of Dandridge is a couple of miles away, located on beautiful Lake Douglas. Our room was on the ground floor & had a microwave & mini-fridge, close to the lobby. It was clean, beds were extremely comfortable & it was... More

Was this review helpful? Yes
HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for staying with us here in Dandridge, also for sharing your experience with others. We look forward to reading what our guests think of our location and staff members. We do apologize that you had to wait to check in. All comments will be shared with all staff members in hopes that they will correct the issue at... More

Indianapolis, Indiana
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 17, 2014

I arrived at this hotel very late in the evening without a reservation. I knew there were rooms availalbe and the price, since I checked my smart phone. I didn't reserve it because it was raining and I was trying not to use my phone. Katie offered me the same rate, she was very friendly. I checked in my room... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing the Holiday Inn Express Dandridge for your lodging needs. We will share your comments with our staff. We strive daily to make all our guests feel as you did while you were with us. We do hope to see you again in the near future. More

Hickory, North Carolina
1 review
4 of 5 stars Reviewed May 25, 2014

The room was clean, the staff was very nice, and we had a nice stay. However, it was not up to the usual standard of a Holiday Inn Express. We always stay in Holiday Inn if at all possible, so we know what to expect, and it was obvious that this was not originally built to be a Holiday Inn... More

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent experience with the Holiday Inn Express we strive daily to make all our guests feel welcome when they stay with us in Dandridge. We would like to see you again when you are in our area again. More

Waldorf, Maryland, USA
Senior Contributor
26 reviews 26 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2014

We pulled off the Interstate at around 2am on our way to Nashville from Maryland. The room was $100 with tax for 4 of us. Night front desk lady was very friendly, as were all staff members we encountered. Room was very clean and new or recently updated. One plus was a very clean public bathroom right across from our... More

Was this review helpful? Yes 1
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent stay at the Holiday Inn Express Dandridge. We strive daily to make all our guests feel just as you did during your stay. We will share your comments with our staff so that they can keep up the good work. We do hope that you will stay with us again in the future. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 10, 2014 via mobile

Whole hotel smells of stale cigarette smoke. Front desk clerk was sloppy looking and completely rude. I left a comment card and when the manager called me she basically called me a liar! I wasn't asking for a refund just wanted to let them know my non smoking room smelled of smoke. This hotel is old and needs a total... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Michelle B, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I apologize for the service that you have received which is not up to your par. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our... More

Gloucester, VA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

My wife and I stayed at this Holiday Inn Express for two nights while we attended my brother-in-law's funeral services. The entire facility was very clean and comfortably equipped. Our room was well appointed and the beds were great but the pillows were too soft. Breakfast was good and contained a variety of choices. The staff was courteous and pleasant... More

Was this review helpful? Yes
HIEDANDL, Front Office Manager at Holiday Inn Express Dandridge, responded to this review

On behalf of the Holiday Inn Express Dandridge, I would like to thank you for choosing to stay with us during your recent trip to Dandridge, TN . We are glad that you enjoyed your stay under the circumstances you were with us. We strive daily to make our guests feel welcome and relaxed. We hope that you do stay... More

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Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Location: United States > Tennessee > Dandridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 
Number of rooms
61

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