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Holiday Inn Express Dandridge

2.5 of 5 119 Sharon Drive, Dandridge, TN 37725
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Holiday Inn Express Dandridge
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Holiday Inn Express Dandridge
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76 reviews from our community

Traveler rating
    19
    21
    14
    6
    16
See reviews for
31
15
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Panama City, Panama
Top Contributor
181 reviews 181 reviews
46 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 1 week ago

We travel with our dog so we seek out pet-friendly accomodations. If we can get the room without an upcharge, all the better. There was a shortage of pet-friendly rooms Thanksgiving week in East Tennessee, but the HI Express in Dandridge had availability and a very reasonable price. On checking in, we discovered a limited supply of pet-friendly rooms and... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your recent comments on our location. Yes we have limited pet rooms and yes they are on the back side of the elevator. We do apologize that you felt that the room was not in good standings, we will make sure that the problems are corrected. We will share all comments with our staff . Again we... More 

Taylors, SC
Top Contributor
54 reviews 54 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stopped here for 1 night on a weekend trip to the TN mountains. There were a few minor issues (mentioned below) but overall we were satisfied with our stay. Positives: - Location is good, right off the interstate and near several restaurants - Breakfast had a good selection, including pancakes, hot cinnamon rolls, eggs, bacon, sausage, muffins, bread, bagels, biscuits,... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit to Dandridge with us. We enjoy reading all of our guests comments no matter if they are good or bad. They help us to improve our customer service for all guests. Yes we do have smoking rooms, the reason is we have several regular guests that prefer them. In our business, our goal... More 

Columbus, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 27, 2014

We made a reservation at this hotel for October 14, 2014 as a half way point to Myrtle Beach. We arrived at nearly 11:00 at night dead tired. The hotel had a nice lobby, but had obviously been renovated from another brand as the hallway was not the carpet/paint color scheme of the Holiday Inn Express brand. In fact it... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to lodge with us in Dandridge while on vacation. Your comments are appreciated and will be shared with our staff and management. I also apologize that you did not receive the expected breakfast of Holiday Inn Express. We do hope that you will visit us on your return trip. Thank you for being the most important... More 

Atlanta
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 22, 2014

Very typical older Holiday Inn Express. Convenient location, Large, well appointed Clean rooms. Everyone I encountered at the front desk was very friendly and very helpful. Breakfast bar was a nice selection (lady working it had somewhat of a protective attitude and made you feel uncomfortable to take anything... kind of like you were in her kitchen and it was... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit with us in Dandridge. I would like to apologize for the issues you experienced with the internet while you were with us. Our vendor was running new wires to improve the speed of the internet for our guests. I know that it doesn't make it better for this past stay but it will... More 

Chattanooga, Tennessee
Top Contributor
162 reviews 162 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 17, 2014 via mobile

Just getting ready to checkout. This use to be a Holiday Inn so it was renovated and renamed as a Holiday Inn Express. When I tried to book the room on their website it showed a AAA rate of $72.99 BUT when I put my information in it showed a Charge to my credit card of $112.99!!!!!!!! I canceled the... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your thoughts on our property. I would like to apologize that you encountered problems making a reservation on the website. I will check into that and see if I can figure out what happened. I will also share your comments with Jessica so that she is aware that she made a difference when she spoke with you.... More 

Fl
Top Contributor
83 reviews 83 reviews
74 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 7, 2014

I had a great stay have a look at the pictures the room was older but smelled good aircon worked well some of the room doors slam very loudly which could be fixed easy breakfast only starts at 6:30 since I left at 6 couldn't use it

Was this review helpful? Yes 1
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent experience with us. I do apologize that you were unable to enjoy our breakfast, next time you are in with us please let us know that you will need earlier breakfast accommodations and we will be happy to help you with that. Also thank you for sharing the pictures of our hotel. It seems... More 

Grand Bend
Top Contributor
116 reviews 116 reviews
33 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed September 7, 2014

We travel several times a year to Dandridge to visit our son. He attends Carson-Newman University in nearby Jefferson City. We have stayed at three different hotels, but this is the first time we have been to the Holiday Inn Express. Although the cost is a little more than their direct competitors, wow is it worth it. From the moment... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to stay with us in Dandridge, as well as taking the time to share your experience with others. We will share your comments with our team so that they are aware of the level of service they are providing to our guests. Our goal is 100% guest satisfaction, and it seems just that has been achieved.... More 

A TripAdvisor Member
1 of 5 stars Reviewed September 6, 2014

We ended up staying here just over night. My 18 month old woke up, I dressed her and as we were packing, she was kneeling on the carpet playing. She started screaming and grabbing her legs frantically. I took her directly out to the car and noticed she was COVERED in tiny red bites which were not there when she... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear A TripAdvisor Member, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience but are unable to send you a private message. If you want to pursue your concerns please contact our Guest Relations... More 

2 reviews
4 of 5 stars Reviewed September 3, 2014

We were pleased with our one nite stay. Staff was very nice, beds were comfy. Breakfast was good. We would have given 5 stars except that the breakfast food was just warm and not hot and there was no microwave in dining area to heat it up.

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to stay with us in Dandridge for your recent lodging needs. As well as taking the time to share your experience with others. We will pass your comments along to our staff. As much as we would like to have a microwave in our breakfast room, it is a standard that we don't have one. However... More 

Tipp City, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

We have stayed at this motel several times. The staff is very nice and accommodating. Our last stay was just this past weekend. Our room was very basic but clean. I'm not much of a motel breakfast person but the rest of my group enjoyed it. Overall great basic stay. I have two suggestions for next year. I wish they'd... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear ANGIE S, Thank you for taking the time to your review. We especially pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. The team are the heart and soul of our hotel so it’s very gratifying to see that, despite your other concerns, they were able to... More 

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Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Location: United States > Tennessee > Dandridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge

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