On a recent family trip to Florida due to bad traffic and bad weather we didn't get as far as we had planned on our first day driving. When we got to the point of not wanting to go any further I checked my Smartphone and found out the Holiday Inn Express Dandridge was only two exits up the road.... More

This hotel is not what other reviews say it is. The staff will above and beyond to help any guest. The rooms are nice and clean and well kept. The breakfast is out of this world. And the price is great. Very easy to find off the interstate. Will be back whenever in the area.

Very impressed and appreciative of the help given to us free of charge by a manager from the Holiday Inn Express at 119 Sharon Drive in Dandridge, TN. I was desperate to download a dental form which needed timely signing and faxing back to my son in a different state. The manager not only helped us with the faxing but... More

Mattresses noisy & uncomfortable, noisy in halls and outside, even on 2 nd floor, no hot water for shower, appliances in room don't work, didn't eat food

We stayed here one night to break up the drive on vacation to South Carolina. We requested two no smoking rooms. One room had a very strong smoking odor to the room. Also, air conditioners were very old and very loud. We had to turn it off in order to get to sleep it was so loud. When advising the... More

My family and I frequent this hotel monthly, it is a great family hotel with a friendly staff, extra clean rooms, and great food. The staff is more than accomadating when we make reservations and when we arrive. The staff and managment go the extra mile to make your stay feel like you are right at home.

Staff is excellent! We needed a fridge in our room and staff was more than glad to provide one. Rooms are spacious, beds good and flat screen TV's! We stayed here on business and used our corporate lodging card (can't beat the rate.) :) Only complaint would be the pool area needs a lot of attention!! (:

Clean with an efficient and friendly staff. Convenient to many area attractions

If I could give this hotel an overall negative rating I would. First of all, the place is not very clean. In our room they couldn't even put the face plate for the electrical sockets on correctly, there was a hole between the face plate and wall. You would be able to stick fingers in it, which is extremely unsafe... More