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Holiday Inn Express Dandridge

2.5 of 5 119 Sharon Drive, Dandridge, TN 37725
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Holiday Inn Express Dandridge
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Holiday Inn Express Dandridge
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82 reviews from our community

Traveler rating
    21
    22
    15
    6
    18
See reviews for
33
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Knoxville, Tennessee
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a nice affordable place to stay on Valentines Day when EVERYTHING in Gatlinburg or Pigeon Forge we might have stayed at was booked! It was a few miles out of the way but very quiet and the rooms were surprisingly nice! The hotel seemed to be arranged oddly to me but inside our room, everything was up to... More 

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Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was only there one night, but it was fine, large room, fast internet, good breakfast Rate was very good. It was conveniently located right off the interstate with a lot of gas stations and some restaurants right there.

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Columbia, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 19, 2015

I was travelling because of a family illness. When I checked in, I told them I was exhausted and could I get a later checkout because I was late checking in. They said that it would absolutely no problem and asked if noon would be okay. I said yes. I checked in. The room was nice and dark and I... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

It seems we have fell short in accommodating you while you were with us. I so apologize that you were unable to sleep in as you requested. I assure that this is not common practice at our location. I will make sure that all communication lines are kept open between shifts as well as departments. I am aware that this... More 

Memphis, Tennessee
1 review
1 of 5 stars Reviewed January 5, 2015

When I arrived at the property, I was informed that the only rooms available were smoking rooms. Did you know that smoking was allowed at any Holiday Inn Express? I didn't. Technically, the hotel is a smoke free hotel except for a few of the rooms. It even says so outside. Yeah, makes no sense. I actually stayed in a... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your thoughts on our property. We welcome all travelers including those that smoke or have four legs. Both of which are assigned to designated rooms in our building. All is described on our website. I do apologize that you were unhappy with this upon arriving to our property. I understand that not all travelers welcome such... More 

Winston Salem, North Carolina
Top Contributor
205 reviews 205 reviews
71 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed December 30, 2014

This is the most disappointed I have been with a Holiday Inn Express ever. I arrived to find the worst desk service you can imagine, the young lady never stood up from her stool to check me in. She did not acknowledge my platinum status and would not upgrade my room, she said all booked, I told her they were... More 

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HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Dear guest, I would like to apologize for the inconsiderate service that you received at my location. I do not allow such behavior and I most certainly appreciate you bringing this to my attention. Yes the back lights have been addressed but due to the holidays the electric company has been delayed in replacing the blubs. Yes the back door... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed December 27, 2014

Arrived here after I found it necessary to cancel room in another local hotel. The staff could not be more helpful, the rooms were clean, the breakfast was generous and the location was ideal. The hotel was recommended by the college we were visiting and I can understand why, the hotel speaks of positive Tennessee hospitality!!! You really feel like... More 

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HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Dear Valued Guest, Thank you for your awesome review! All of your comments will be shared with my staff. We believe that if our employees are happy then in turn they will make our guests happy. We also feel that if you don't love your job then you need to be doing something else. Here we all love our job... More 

Panama City, Florida
Top Contributor
184 reviews 184 reviews
47 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed December 10, 2014

We travel with our dog so we seek out pet-friendly accomodations. If we can get the room without an upcharge, all the better. There was a shortage of pet-friendly rooms Thanksgiving week in East Tennessee, but the HI Express in Dandridge had availability and a very reasonable price. On checking in, we discovered a limited supply of pet-friendly rooms and... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your recent comments on our location. Yes we have limited pet rooms and yes they are on the back side of the elevator. We do apologize that you felt that the room was not in good standings, we will make sure that the problems are corrected. We will share all comments with our staff . Again we... More 

Taylors, SC
Top Contributor
59 reviews 59 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stopped here for 1 night on a weekend trip to the TN mountains. There were a few minor issues (mentioned below) but overall we were satisfied with our stay. Positives: - Location is good, right off the interstate and near several restaurants - Breakfast had a good selection, including pancakes, hot cinnamon rolls, eggs, bacon, sausage, muffins, bread, bagels, biscuits,... More 

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HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit to Dandridge with us. We enjoy reading all of our guests comments no matter if they are good or bad. They help us to improve our customer service for all guests. Yes we do have smoking rooms, the reason is we have several regular guests that prefer them. In our business, our goal... More 

Columbus, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 27, 2014

We made a reservation at this hotel for October 14, 2014 as a half way point to Myrtle Beach. We arrived at nearly 11:00 at night dead tired. The hotel had a nice lobby, but had obviously been renovated from another brand as the hallway was not the carpet/paint color scheme of the Holiday Inn Express brand. In fact it... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to lodge with us in Dandridge while on vacation. Your comments are appreciated and will be shared with our staff and management. I also apologize that you did not receive the expected breakfast of Holiday Inn Express. We do hope that you will visit us on your return trip. Thank you for being the most important... More 

Atlanta
Top Contributor
51 reviews 51 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 22, 2014

Very typical older Holiday Inn Express. Convenient location, Large, well appointed Clean rooms. Everyone I encountered at the front desk was very friendly and very helpful. Breakfast bar was a nice selection (lady working it had somewhat of a protective attitude and made you feel uncomfortable to take anything... kind of like you were in her kitchen and it was... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit with us in Dandridge. I would like to apologize for the issues you experienced with the internet while you were with us. Our vendor was running new wires to improve the speed of the internet for our guests. I know that it doesn't make it better for this past stay but it will... More 

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Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Location: United States > Tennessee > Dandridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge

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