We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Dandridge

2.5 of 5 119 Sharon Drive, Dandridge, TN 37725
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Dandridge
Professional photos View all
Browse nearby
Holiday Inn Express Dandridge
Write a Review

80 reviews from our community

Traveler rating
    20
    21
    15
    6
    18
See reviews for
33
15
8
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (11)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (14)
All months
Columbia, South Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was travelling because of a family illness. When I checked in, I told them I was exhausted and could I get a later checkout because I was late checking in. They said that it would absolutely no problem and asked if noon would be okay. I said yes. I checked in. The room was nice and dark and I... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

It seems we have fell short in accommodating you while you were with us. I so apologize that you were unable to sleep in as you requested. I assure that this is not common practice at our location. I will make sure that all communication lines are kept open between shifts as well as departments. I am aware that this... More 

Memphis, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

When I arrived at the property, I was informed that the only rooms available were smoking rooms. Did you know that smoking was allowed at any Holiday Inn Express? I didn't. Technically, the hotel is a smoke free hotel except for a few of the rooms. It even says so outside. Yeah, makes no sense. I actually stayed in a... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your thoughts on our property. We welcome all travelers including those that smoke or have four legs. Both of which are assigned to designated rooms in our building. All is described on our website. I do apologize that you were unhappy with this upon arriving to our property. I understand that not all travelers welcome such... More 

Winston Salem, North Carolina
Top Contributor
202 reviews 202 reviews
70 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the most disappointed I have been with a Holiday Inn Express ever. I arrived to find the worst desk service you can imagine, the young lady never stood up from her stool to check me in. She did not acknowledge my platinum status and would not upgrade my room, she said all booked, I told her they were... More 

Was this review helpful? Yes
HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Dear guest, I would like to apologize for the inconsiderate service that you received at my location. I do not allow such behavior and I most certainly appreciate you bringing this to my attention. Yes the back lights have been addressed but due to the holidays the electric company has been delayed in replacing the blubs. Yes the back door... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Arrived here after I found it necessary to cancel room in another local hotel. The staff could not be more helpful, the rooms were clean, the breakfast was generous and the location was ideal. The hotel was recommended by the college we were visiting and I can understand why, the hotel speaks of positive Tennessee hospitality!!! You really feel like... More 

Was this review helpful? Yes
HIEDANDL, General Manager at Holiday Inn Express Dandridge, responded to this review

Dear Valued Guest, Thank you for your awesome review! All of your comments will be shared with my staff. We believe that if our employees are happy then in turn they will make our guests happy. We also feel that if you don't love your job then you need to be doing something else. Here we all love our job... More 

Panama City, Panama
Top Contributor
181 reviews 181 reviews
46 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed December 10, 2014

We travel with our dog so we seek out pet-friendly accomodations. If we can get the room without an upcharge, all the better. There was a shortage of pet-friendly rooms Thanksgiving week in East Tennessee, but the HI Express in Dandridge had availability and a very reasonable price. On checking in, we discovered a limited supply of pet-friendly rooms and... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your recent comments on our location. Yes we have limited pet rooms and yes they are on the back side of the elevator. We do apologize that you felt that the room was not in good standings, we will make sure that the problems are corrected. We will share all comments with our staff . Again we... More 

Taylors, SC
Top Contributor
53 reviews 53 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stopped here for 1 night on a weekend trip to the TN mountains. There were a few minor issues (mentioned below) but overall we were satisfied with our stay. Positives: - Location is good, right off the interstate and near several restaurants - Breakfast had a good selection, including pancakes, hot cinnamon rolls, eggs, bacon, sausage, muffins, bread, bagels, biscuits,... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit to Dandridge with us. We enjoy reading all of our guests comments no matter if they are good or bad. They help us to improve our customer service for all guests. Yes we do have smoking rooms, the reason is we have several regular guests that prefer them. In our business, our goal... More 

Columbus, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 27, 2014

We made a reservation at this hotel for October 14, 2014 as a half way point to Myrtle Beach. We arrived at nearly 11:00 at night dead tired. The hotel had a nice lobby, but had obviously been renovated from another brand as the hallway was not the carpet/paint color scheme of the Holiday Inn Express brand. In fact it... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for choosing to lodge with us in Dandridge while on vacation. Your comments are appreciated and will be shared with our staff and management. I also apologize that you did not receive the expected breakfast of Holiday Inn Express. We do hope that you will visit us on your return trip. Thank you for being the most important... More 

Atlanta
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 22, 2014

Very typical older Holiday Inn Express. Convenient location, Large, well appointed Clean rooms. Everyone I encountered at the front desk was very friendly and very helpful. Breakfast bar was a nice selection (lady working it had somewhat of a protective attitude and made you feel uncomfortable to take anything... kind of like you were in her kitchen and it was... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent visit with us in Dandridge. I would like to apologize for the issues you experienced with the internet while you were with us. Our vendor was running new wires to improve the speed of the internet for our guests. I know that it doesn't make it better for this past stay but it will... More 

Chattanooga, Tennessee
Top Contributor
162 reviews 162 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 17, 2014 via mobile

Just getting ready to checkout. This use to be a Holiday Inn so it was renovated and renamed as a Holiday Inn Express. When I tried to book the room on their website it showed a AAA rate of $72.99 BUT when I put my information in it showed a Charge to my credit card of $112.99!!!!!!!! I canceled the... More 

Was this review helpful? Yes
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for your thoughts on our property. I would like to apologize that you encountered problems making a reservation on the website. I will check into that and see if I can figure out what happened. I will also share your comments with Jessica so that she is aware that she made a difference when she spoke with you.... More 

Fl
Top Contributor
87 reviews 87 reviews
76 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 7, 2014

I had a great stay have a look at the pictures the room was older but smelled good aircon worked well some of the room doors slam very loudly which could be fixed easy breakfast only starts at 6:30 since I left at 6 couldn't use it

Was this review helpful? Yes 1
HIEDANDL, Manager at Holiday Inn Express Dandridge, responded to this review

Thank you for sharing your recent experience with us. I do apologize that you were unable to enjoy our breakfast, next time you are in with us please let us know that you will need earlier breakfast accommodations and we will be happy to help you with that. Also thank you for sharing the pictures of our hotel. It seems... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Dandridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Phone Number:
Location: United States > Tennessee > Dandridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Orbitz, Priceline, Despegar.com, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Dandridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay