We stayed in this motel while in town for a family funeral. My sister picked this motel and I was leery after reading the reviews but I don't know what they were talking about. We had 3 rooms and heard no complaints from any family members. The front desk was very friendly and helpful. Our room was large and clean.... more

I have come to expect a certain degree of quality when staying at a hotel sporting the Holiday Inn Express name. Unfortunately, this place had no quality at all. In fact, my guess is that it is a micro step from becoming a Motel 6 or some other crappy motel. The room smelled, the rug was outdated, the shower head... more

I know there are some negative reviews on this property, but it was better than I expected. Rate was much better for function I was going to at nearby college, Carson Newman, than those at Morristown. So price was the reason I chose to go there. However, I did enjoy the look of the lobby area, and the group that... more

I reserved a suite at this place with my Visa card - for my daughter, son-in-law, and myself. I let them know we would arrive late and I even called while we were driving to Dandridge to let them know when to expect us. When we arrived, the idiot at the counter told us arrogantly that the room had been... more

We arrived one day early and the stafff accomodated us without problem . From there it was down Hill. Since it was a holiday weekend they were obviously short staffed, but also there were not many bookings. It took them 3 days to get the room cleaned properly and 4 days to get fresh sheets. One day there were no... more

I stayed at this hotel during the course of a long roadtrip. I have stayed in numerous Holiday Inn chain hotels over the years, and assumed from those experiences that I would receive a quality stay. Unfortunately, that was not the case. The hotel was not appeared somewhat run down - the rooms more than the lobby. It looked much... more

This property is a ripoff and embarasment to most hotels in the Holiday Inn Express group. We chose it as we were in the Dandridge area for a family funeral. Due to the Fourth of July holiday, the rate was $99 a night with a $10 roll-away charge. The young woman who checked us in had a pierced nose and... more

The check in was fast. The room was huge. We booked a king. They had nice linens on the bed, the usual sticky gaudy comforter was nowhere to be seen. Our kids had been in carseats for about 5 hours so they were ready to go. The room seemed clean enough, but after a few minutes, I noticed that my... more

Beware! We experienced a Bait n Switch price upon our return stay. We booked the room online for $74.00. The double-bed room was adequate for the price, but less in ammenities than a typical business class room. Because of the convienience to the interstate, we decided to reserve a room for our return trip. We reserved on our charge card... more