We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Crossville hotels

Quality Inn

2.5 of 5 Hotel   |   4035 Highway 127 North, Crossville, TN 38571-7430 (Formerly Best Western Leisure Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn to your Saves list
Quality Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #9 of 12 hotels in Crossville
A recent review
4 of 5 stars reviewed 1 week ago
Kristie W
  • Overview
  • Reviews (9)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

9 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We travel with our dog, so were pleased to find a pet friendly hotel do close to the interstate. We had been on the road for several hours, so we checked in late, with a coupon from a tourism book. The coupon advertised a $69 rate and pet friendly. Upon check in, she told us the coupon wouldn't apply to... More

Was this review helpful? Yes
Memphis, Tennessee
1 review
2 of 5 stars Reviewed 4 weeks ago

I checked in 6/5...went to check out 6/6 and was told there was no one staying in my room and that I was a No Show. I was given a copy of the paperwork I signed when I checked in, but to receipt for the stay. I've been trying to get this corrected with no success. Also room had an... More

Was this review helpful? Yes
Midlothian, Virginia
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 7, 2014

Room was not really clean. Tub didn't fully drain. Too many cigarette butts everywhere. Bed was comfortable. Breakfast was decent but not really up to par for quality in. pool was also not clean on the bottom.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2014

My mom and I needed a quick hotel off the interstate. This was next to the Motel 6 ( which I have no problem with ). It looked nice, so we went in, behind another gentleman. We got up to the desk and asked for a double room. The price seemed okay and we did not want to drive around.... More

Was this review helpful? Yes
Columbia, SC
Top Contributor
52 reviews 52 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 15, 2014

Our room was in the building near the pool. As we started down the hall, there was a musty smell. The room did not smell as bad, but still had a smell. The breakfast was ok and it was in a good location. I probably would not stay there again.

Was this review helpful? Yes
New York City, New York
3 reviews 3 reviews
1 of 5 stars Reviewed May 1, 2014

1st off I love Quality Inns... They are usually warm friendly and have great breakfast in the morning... THIS HOTEL IS NOT UP TO THE STANDARDS... Let me explain. I got there about 9:30 or so on 4/29/14 The girl behind the counter was talking on the phone (which is fine) I asked for a room on the first floor.... More

Was this review helpful? Yes
Seymour, Tennessee, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 9, 2014 via mobile

Near the interstate. Convenient location. Friendly staff. Clean room. Comfy bed. Breakfast had plenty. Biscuits & gravy, English muffins, yogurt & was in a separate building not in the traffic of the lobby. All was clean and good and we will plan to stay again at this hotel.

Was this review helpful? Yes
Roswell, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2014

When I checked into the Quality Inn in Crossville, the ladies at the front desk could not have been friendlier. My room was clean & fortunately located on the back side of the hotel so noise from the interstate was not an issue. I used the fitness room soon after my arrival & again the following morning. There was no... More

Was this review helpful? Yes
Spotsylvania, Virginia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 7, 2014

We stayed here for one night while driving through TN. Although the place has been updated and looked decent I will say I didn't sleep at all. The room looks nice and was clean. The beds are comfortable. I am a light sleeper so I didn't give it two stars as I would have liked to taking that into account.... More

Was this review helpful? Yes
BestWesternLeisureIn, Front Office Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete a review of our hotel. Your opinion is very important to us and we would like to apologize for the inconvenience you experienced. Please know that we are working daily to improve so that each guest my have the best stay possible. Again, thank you for completing a review. We... More

Owners: What's your side of the story?
If you own or manage Quality Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Address: 4035 Highway 127 North, Crossville, TN 38571-7430 (Formerly Best Western Leisure Inn)
Phone Number:
Location: United States > Tennessee > Crossville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Choice Hotels, Hotels.com, Booking.com, Travelocity, Tingo, BookingOdigeoWL, Expedia, Agoda, Despegar.com, Venere and Otel so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Crossville
Crossville Best Western

35 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (36)
Room/suite (16)
Hotel & grounds (6)
Dining (2)
Pool/beach area (1)
Other (11)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer