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Quality Inn

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4035 Highway 127 North, Crossville, TN 38571-7430 (Formerly Best Western Leisure Inn)
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18 reviews from our community

Traveler rating
    3
    7
    4
    2
    2
See reviews for
6
6
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lewisville, North Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 5, 2015

We've never had a bad experience at Hampton Inn. Quality Inns are generally OK, but there are some they ought to be rid of. This is not one of those. The remodeling that was done makes it seem like a new motel. The decor was nice and everything looked fresh and clean. Breakfast bar was as good as any and... More 

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Annapolis, Maryland
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2015

Unexpectedly nice place! We have stayed here twice now will definitely stay here again. Good experience all around: the staff is quite friendly and helpful, the bed was wonderful, the gym quite good and the breakfast comes from a real kitchen. I also like the decor. Attention was paid. I would take the carpeting home (unusually nice) and someone did... More 

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Bloomington, Illinois
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 24, 2014

We were traveling from South Carolina and got a good price on this spot. My wife is a smoker so we got a smoking room. These are typically not as nice as the rest but we had a very nice room (smelled of smoke but hard to complain). The Staff was very friendly and we had a free breakfast to... More 

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Dayton, Tennessee
1 review
5 of 5 stars Reviewed November 21, 2014

Even though the QI is right on the Interstate, we never heard any noise from traffic. The first non-smoking room we entered had definitely had a previous smoker, but the hotel clerk quickly found another room for us. That certainly is not the hotel's fault. The room was clean and nice, and the bed was very comfortable. The bathroom arrangement... More 

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Copperas Cove, Texas
Top Contributor
66 reviews 66 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 26, 2014

The room itself was spacious and clean. The bed was firm and comfortable. The bathroom was designed by an insane person - hairdryer is located in the closet walk-through to the bathroom which does not have a mirror. One must pull down on the water spout in the tub to get the shower to turn on and there is no... More 

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QIcrossville, Manager at Quality Inn, responded to this review

Thank you for taking the time for sharing your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sonny Patel General... More 

Athens, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

We have stayed at this hotel several times while visiting the Cumberland Playhouse. We absolutely love it. The breakfast is plentiful and the staff is friendly. This time it was quite crowded but we were amazed at how quiet it was. This is our favorite! !

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QIcrossville, Manager at Quality Inn, responded to this review

Thank you for taking the time for sending your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sonny Patel General... More 

Kettering
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 17, 2014

This is my 2nd stay here, it was again clean, quiet, comfortable, very friendly staff, couldn't ask for nicer people, breakfast is also good. Can recommend this hotel this hotel, very nice pool too, water was clean and warm nice heated pool.

Was this review helpful? Yes
QIcrossville, Manager at Quality Inn, responded to this review

Thank you for taking the time for sharing your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sonny Patel General... More 

canton ohio
Top Contributor
53 reviews 53 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 15, 2014

I have never written such a negative review before but here goes. This facility was listed in the AAA book as a "Best Western". Apparently that changed about a yr. ago. They took advantage of the 127 Yard Sale to the max. My bill for one night was a whopping $264.97. That was for 2 people for a non smoking... More 

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Nashville, Tennessee
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2014

We went to Crossville for the 127 Yard Sale and stayed here three nights. It was the least expensive motel we found that met our standards: cool, clean, and quiet. Front desk staff was good, the room was clean, and the beds were great. The only downside we found was that we asked for extra washcloths and didn't get them... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014 via mobile

We travel with our dog, so were pleased to find a pet friendly hotel do close to the interstate. We had been on the road for several hours, so we checked in late, with a coupon from a tourism book. The coupon advertised a $69 rate and pet friendly. Upon check in, she told us the coupon wouldn't apply to... More 

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27 photos of this hotel

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