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Quality Inn

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4035 Highway 127 North, Crossville, TN 38571-7430 (Formerly Best Western Leisure Inn)
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22 reviews from our community

Traveler rating
    7
    7
    4
    2
    2
See reviews for
9
6
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Graysville, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The Inn is very clean and has all of the things we all have come to expect in a fine motel. I would recommend that you stay away from the third building if you are non-smoker. The room we had was very nice and large, but the smoke smells oozed in under the door and made the room smell. I... More 

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Daytona Beach, Florida
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a beautiful smoke-free room with 2 queen beds and the room was great and the price was right. The staff was very nice and the hot breakfast bar was presented very well and very organized. We would certainly use them again when visiting family in the area.

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very nice. Great staff, full hot breakfast bar, wireless internet, fitness room and swimming pool. The Manager definately represents the hotel accordingly. When I'm back in the area, I will stay at the Quality Inn.

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Centerview, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This place is so reasonable in price, helpful, and the staff is as good as it gets. On vacation to South Carolina. On the way out, we paid double the price thinking we would get more. I Had two yorkies, an 80 year old and my husband is handicapped with me. Stopped here because we were exhausted. This place made... More 

Was this review helpful? Yes 1
Lewisville, North Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 5, 2015

We've never had a bad experience at Hampton Inn. Quality Inns are generally OK, but there are some they ought to be rid of. This is not one of those. The remodeling that was done makes it seem like a new motel. The decor was nice and everything looked fresh and clean. Breakfast bar was as good as any and... More 

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Annapolis, Maryland
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

Unexpectedly nice place! We have stayed here twice now will definitely stay here again. Good experience all around: the staff is quite friendly and helpful, the bed was wonderful, the gym quite good and the breakfast comes from a real kitchen. I also like the decor. Attention was paid. I would take the carpeting home (unusually nice) and someone did... More 

Was this review helpful? Yes 1
Bloomington, Illinois
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 24, 2014

We were traveling from South Carolina and got a good price on this spot. My wife is a smoker so we got a smoking room. These are typically not as nice as the rest but we had a very nice room (smelled of smoke but hard to complain). The Staff was very friendly and we had a free breakfast to... More 

Was this review helpful? Yes 1
Dayton, Tennessee
1 review
5 of 5 stars Reviewed November 21, 2014

Even though the QI is right on the Interstate, we never heard any noise from traffic. The first non-smoking room we entered had definitely had a previous smoker, but the hotel clerk quickly found another room for us. That certainly is not the hotel's fault. The room was clean and nice, and the bed was very comfortable. The bathroom arrangement... More 

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Copperas Cove, Texas
Top Contributor
66 reviews 66 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 26, 2014

The room itself was spacious and clean. The bed was firm and comfortable. The bathroom was designed by an insane person - hairdryer is located in the closet walk-through to the bathroom which does not have a mirror. One must pull down on the water spout in the tub to get the shower to turn on and there is no... More 

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QIcrossville, Manager at Quality Inn, responded to this review

Thank you for taking the time for sharing your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sonny Patel General... More 

Athens, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

We have stayed at this hotel several times while visiting the Cumberland Playhouse. We absolutely love it. The breakfast is plentiful and the staff is friendly. This time it was quite crowded but we were amazed at how quiet it was. This is our favorite! !

Was this review helpful? Yes
QIcrossville, Manager at Quality Inn, responded to this review

Thank you for taking the time for sending your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sonny Patel General... More 

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27 photos of this hotel

Management photos: Courtesy of the property manager

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