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Quality Inn

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4035 Highway 127 North, Crossville, TN 38571-7430 (Formerly Best Western Leisure Inn)
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36 Reviews from our TripAdvisor Community

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Traveler rating
    15
    12
    5
    2
    2
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16
10
2
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (9)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (3)
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Nashville, Tennessee
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This budget hotel is a good place to stay in Crossville. The rooms were clean and comfortable. The bath was very clean. The breakfast was a pleasant surprise and the breakfast room was clean and well stocked. The pool was nice. I would stay here again. The only down side was that the rooms and hallways had a musty smell... More 

Was this review helpful? Yes 1
Knoxville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Crystal Triplett general manager at Quality Inn is Awesome. She goes above and beyond. We stopped in trying to find room and even though they did not have one she helped us locate a room in Cookeville Tn. She called several locations and finally found us one. She is a definite asset. She proved good customer service is still around.... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On our way back to Oregon from Mooresville, NC, we stayed at the Quality Inn, Crossville, TN. We were very happy with the accommodations and the cleanliness. I was especially happy talking country music with a lady at the front desk. Newberry, Clark, and Van Zant. She was very knowledgeable. A very pleasant experience. "Home grown Tomatoes". Haha!!

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Desk person, Kathy, was so kind and understanding of our situation. Our car had died, and she gave us a nice, clean room. The next day, they let us keep our stuff in the room until we were able to get a rental. The shower took a few minutes to figure out to pull down on the spout !... More 

Was this review helpful? Yes 3
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk staff was so friendly we had no problems when checking in. Our room was nice the beds were so comfortable. When we come back to visit will definitely be staying here again. Thank you for such a peaceful stay.

Was this review helpful? Yes 2
Charleston, South Carolina
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

During the month of June my girlfriend and I stayed at this hotel approximately 4-6 days total due to traveling back and forth from N & S Carolina. I'd like to begin by saying "wow"...!! General Manager Crystal Triplett was an absolute sweetheart...! Giving us the best rate & accomadations is only the beginning to her true professionalism...during our stay... More 

Was this review helpful? Yes 2
Washington State
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

Excellent motel. Check in was prompt. The breakfast area is a separate building. The area for the breakfast was well kept and clean. Did not use the pool, but the families there were having a good time. Room wi fi very good, bed nice and comfy. Only suggestion I would have for anyone, is to get a room on the... More 

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Fort Belvoir, Virginia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 25, 2015

I booked this hotel based on the reviews, and the fact that it was pet friendly. Unfortunately our stay did not live up to expectations. We booked two rooms, one in building 1 and a second in building 3 (pet friendly). The first smelled like ammonia, which we were told was a sewage problem and we were moved to another... More 

Was this review helpful? Yes 1
Saint James, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

This is an excellent place to stay. I would highly recommend it to friends and family, and will stay there again when I am in the area. The rooms were clean and very nice looking. The staff was very nice. The breakfast was excellent, hot and tasty.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015 via mobile

Great front desk, nice clean rooms, was in area for softball and didn't get opportunity to check out pool area. Only complaint was breakfast area didn't stay stocked and worker kept leaving area. Will plan on staying again for future trips.

Was this review helpful? Yes
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27 photos of this hotel

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