Booked this hotel before starting our relocation across country. Husband became ill and we called the Best Western in Jackson, TN in the early afternoon to request a room for our unexpected abbreviated travel day. They said they would contact the Leisure Inn and cancel our reservation for us. Apparently this didn't happen. We assumed it had been taken care... more

We loved this hotel. After a bad experience booking a cabin in a nearby city, we found the Best Western and had to stop for the night with two small children. The clerk booked a walk-in room for us and it was very clean. Ask for the middle building as there is no smoking which was important to us. It... more

I come to Crossville twice a year on business. I usually stay somewhere cheap--but since it was Thanksgiving, I decided to treat myself. Upon entering, the Front Desk Clerk acted as if Iwas bothering him to check in. He had to hang up his cel phone, and actually do his job. I checked-in, I asked for directions to my room,... more

Checkin at this hotel was very quick with a reservation. The parking for the back building was at an angle due to limited space which might be trickly The air conditioner was adequate, and did not blow directly into my face on the side of bed nearest it. The curtains above the ac shut completely blocking out all outside light.... more

Everythig was excellent! Good price, clean rooms and friendly staff. I would stay at this hotel again!! more

What a great place to stay. We were just passing through on our way home from the holidays. The staff was very friendly. The room was very clean and quiet. They even have a hot breakfast (included in the price). I will remember this place next time I am driving through. more

I would like to recomend this hotel to passerby's as well as anyone staying in the area. The staff was more than friendly and proved to do all possible to help me on certain situations including going to another are business to find a toilet plunger!! (I later found out he was new)..Anyways these guys even have biscuits and gravy,... more