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Comfort Suites

Certificate of Excellence
2.5 of 5
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2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
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Comfort Suites
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Ranked #2 of 12 Hotels in Crossville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
AdvRider_IOP_SC Waynesville, North Carolina
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140 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waynesville, North Carolina
Top Contributor
64 reviews 64 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stopped over in Crossville and found the Comfort Suites. When I phoned in for a rate, they were $45 less than the Hampton Inn. Staff is excellent.....super friendly, knowledgeable and very professional. My room was clean and comfortable. I would have given this place five stars except for the fact that the cigarette disposal receptacles outdoors in the drive way... More 

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Mount Joy, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the best Comfort Suites that I have ever stayed in at anytime. Not just because it is well keep clean and convent to my work. But is has a staff that makes everyone feel like family. I see them go out of their for every guest and trying to make their stay perfect.

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Rockford, IL
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This experience was very good from the moment we walked into the lobby. Clean, cheerful and friendly staff. There was fresh coffee and cookies for everyone and the desk lady was so accommodating. She suggested the corner room for the 3 of us and we loved it!!! Breakfast was very good and the staff of housekeeping and front desk were... More 

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Jackson, MI
Top Contributor
57 reviews 57 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We ended up coming to this hotel to stay after checking out of a campground. We ended up rained out the night before and decided to cut our losses and head for dryer ground and stayed at a different local hotel for one night but this is where we ended up for the remainder of our stay in town. I... More 

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GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Ms Karen ! Thank you so much for your kind review ! I am so delighted you stayed with us, it was my absolute pleasure checking you into our hotel and getting you your hot chocolate !! We always want to exceed our guests expectations so I truly appreciate you taking your time to acknowledge that - You are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Check in was a breeze, the staff was friendly and accommodating. The room was spacious and well designed, except the toilet was situated too close to the wall. Breakfast was fresh and the staff attentive. We would stay here again.

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our property and our staff. We are all so delighted you had such a good stay with us and that you really liked our new look. Please come back and stay with us when your travels next bring you through Crossville. Kind regards Suzanne Moffat - General Manager More 

Southern Indiana
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good quality hotel. We had the presidential suite which was awesome with a king bed, queen bed and a huge living space. It was very clean, beds were wonderful and shower had good pressure. Price was very reasonable. Also, right off the interstate which was convenient.

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GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review! We really appreciate the time you took to review our property! I am delighted you enjoyed all of the aspects of our hotel and rated us so highly. We are very pleased and proud of the new renovations - Please come back and see us really soon. Kind regards Suzanne Moffat -... More 

Blue Ridge, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Very pleasant Staff, good rate for military . Nice clean rooms. Just recently refurbished. I only wish toilets with proper height was used. Nice breakfast bar.. Have stayed there 3 days in last two weeks.

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GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review we are so delighted that you feel we are "Almost like home" - this is high praise indeed and we are so happy that you choose to stay with us so regularly. We all work really hard to ensure all of our guests have a great stay and we are delighted you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

We have stayed at this Comfort Suites three different times in the past five months, and we feel like we are part of the "hotel family" when there. The atmosphere is so friendly that guests feel comfortable interacting and making new friends with each other as well as with the friendly staff. We always enjoy the breakfast that is provided... More 

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our property, we are delighted you had such a good stay with us. I will pass on your kind words to all of my staff including Stacy who I know will be thrilled to know she was such a good help to you during your time with us. Please come back... More 

White Bluff
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 7, 2015

I have stayed at this hotel twice when in the area visiting my son at nearby college. The staff is very friendly and helpful. Stacy went above and beyond to make sure we were taken good care of. The rooms are very nice and spacious. They have been recently remodeled. The beds were comfortable and the breakfast good. Breakfast host... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Ms Jennifer Thank you so much for your wonderful review of our property, we are delighted you had such a good stay with us. I will pass on your kind words to all of my staff including Stacy who I know will be thrilled to know she was such a good help to you during your time with us.... More 

Pelham, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2015

The front desk staff were very helpful and attentive.The hot tub was an added benefit.Breakfast was ok.The room was comfortable and dark in the morning allowing us to sleep in .I would definitely stay there again.

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for taking time to review our property. We are delighted you had such a good stay with us and you enjoyed our Southern hospitality. Please come back and see us really soon. Kind regards Suzanne Moffat - General Manager More 

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