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Comfort Suites

Certificate of Excellence
2.5 of 5
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2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
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1 room 1 guest
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Comfort Suites
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158 Reviews from our TripAdvisor Community

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Traveler rating
    99
    40
    12
    6
    1
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49
47
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
  • All months
    (158)
  • Mar-May only
    (34)
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  • Sep-Nov only
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Manchester, Kentucky
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

During a recent visit to the 127 yard sale and a terrible experience with the Quality Inn in Crossville, TN, we were given the phone number of the Comfort Suites nearby. Upon arriving there we were met by two very helpful and kind ladies, the general manager ( Suzanne Moffat ), and the desk clerk ( Stacy Hodgin ) .... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Happy to be of help and Rescue such a wonderful couple...... Thank you so much for taking time to write such a wonderful review. We were proud and honored to have been able to help you both during a mix up situation with a different hotel chain, it is always our aim to help whenever possible. I was happy to... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Before booking this hotel, I read the reviews on Trip Advisor and decided to try this hotel instead of paying approximately $40 more at a nearby Hampton Inn. My wife and I were in town for two days to play a couple of rounds of golf and go to the Cumberland County Playhouse for what turned out to be a... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time leave such positive feedback! We are all proud of our hotel and I am so glad that you experienced it - I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the... More 

Vantaa, Finland
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We do prefer staying in b&b's or boutique hotels with more character, but found this hotel pretty nice for a chain hotel. Stacy took care of our needs and we felt welcome. Clean big room and OK breakfast, nothing fancy but suited our purpose.

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More 

Tennessee
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel, in a convenient location. Linda at the front desk was very friendly and recognized us as Choice rewards members. The rooms are comfortable and large, with a fridge and microwave. The hot breakfast was good, with one exception. The OJ in the machine came out as water with a slight OJ flavor. Wifi was excellent.... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your review and for saying "We are the best hotel in Crossville" we just found out today that we won the 2015 Crossville Chronicles' Readers Choice award so we are thrilled!. Please come back and see us when you are next in town and we will keep the coffee and fresh baked cookies ready for... More 

Coral Springs, Florida
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A large group of us was staying in Crossville for a business meeting. The ladies at the check-in desk were very friendly and welcoming. My room was nice and the breakfast was decent. I didn't try the pool or fitness center but they both looked inviting and the lobby was attractively remodeled. Nothing bad to say, I'd stay here again... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking time to review our property. I was delighted to check your group in along with my front desk agent Stacy, we were delighted to be able to provide accommodations for your group and we do hope you come back to see us again. I am so glad you like our new look too ! We worked... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here overnight on our way back home. The rooms were spacious and clean. The breakfast was normal for free hotel breakfasts. The eating area was clean and the woman working was friendly. Our favorite thing about the hotel was Linda, who was working the desk when we arrived. I called and made the reservation while... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice spacious suite with some worn carpet but nice staff Breakfast of eggs sausage muffins and such included to start your day We were there on a hot muggy day and the ac was fine Bed was king sized with a lot of pillows to choose from thick to thin We did not need the fold out couch but it... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for your review - we are delighted you had such a good stay with us, we always try to exceed our guests expectations and we are thrilled you found this to be the case. Again thank you for taking time to leave such a good review - we look forward to welcoming you back when you are next... More 

Hiawatha, Iowa
1 review
5 of 5 stars Reviewed July 21, 2015

My family and I stayed here 2 nights last week. The rooms were clean, the beds and pillows were EXTREMELY comfortable! Breakfast was well done and the kids loved the pool! Also, we wireless internet was fast and easy to connect to! I would recommend this hotel to anyone traveling along I-40.

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. We are delighted you liked our beds and our new pillows (we now offer both soft and hard pillows which have proved to be really popular) - Once again I would like to thank you so much for your business and we look forward to... More 

Van Buren, Arkansas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2015

Was new, clean, & modernly decorated. Comfortable bed with good pillows. Had a good enough breakfast. Friendly personal. Was a suite but cost no more than a regular size room. Had fridge, microwave, hair dryer & everything you could possibly need. Enjoyed our stay.

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you Ms Shanon, We are so pleased you had such a good stay with us, we strive to be your 'home away from home' and I am delighted you found that to be the case with your stay. We have recently remodeled the hotel and its so wonderful you liked our new look!. Please come back and see us.... More 

Largo, Florida
2 reviews
5 of 5 stars Reviewed June 23, 2015

This one of our best stays at a hotel in a long time. First of all it started with the GM, she was very nice & friendly at check-in, a little earlier than expected but no problem for her. When the boss of the hotel is like that then you can only expect that to be the result of everyone... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Barron, What a great review !! You are the very reason we do this job !! I am so delighted I got to meet you at check in and thrilled I was able to get you into your room early. I was my absolute privilege to assist you, I am so touched by your kind words, I have been... More 

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