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Comfort Suites

Certificate of Excellence
2.5 of 5
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2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
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Ranked #1 of 12 Hotels in Crossville
Certificate of Excellence
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153 Reviews from our TripAdvisor Community

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Traveler rating
    97
    37
    12
    6
    1
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48
44
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
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English first
  • All months
    (153)
  • Mar-May only
    (34)
  • Jun-Aug only
    (61)
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    (47)
  • Dec-Feb only
    (11)
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Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed here overnight on our way back home. The rooms were spacious and clean. The breakfast was normal for free hotel breakfasts. The eating area was clean and the woman working was friendly. Our favorite thing about the hotel was Linda, who was working the desk when we arrived. I called and made the reservation while... More 

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Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice spacious suite with some worn carpet but nice staff Breakfast of eggs sausage muffins and such included to start your day We were there on a hot muggy day and the ac was fine Bed was king sized with a lot of pillows to choose from thick to thin We did not need the fold out couch but it... More 

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Hiawatha, Iowa
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here 2 nights last week. The rooms were clean, the beds and pillows were EXTREMELY comfortable! Breakfast was well done and the kids loved the pool! Also, we wireless internet was fast and easy to connect to! I would recommend this hotel to anyone traveling along I-40.

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Van Buren, Arkansas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Was new, clean, & modernly decorated. Comfortable bed with good pillows. Had a good enough breakfast. Friendly personal. Was a suite but cost no more than a regular size room. Had fridge, microwave, hair dryer & everything you could possibly need. Enjoyed our stay.

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Largo, Florida
2 reviews
5 of 5 stars Reviewed June 23, 2015

This one of our best stays at a hotel in a long time. First of all it started with the GM, she was very nice & friendly at check-in, a little earlier than expected but no problem for her. When the boss of the hotel is like that then you can only expect that to be the result of everyone... More 

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GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Barron, What a great review !! You are the very reason we do this job !! I am so delighted I got to meet you at check in and thrilled I was able to get you into your room early. I was my absolute privilege to assist you, I am so touched by your kind words, I have been... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 7, 2015

We ended up here on a family trip traveling back across the south with intentions of staying in Nashville for the night. The other car with family in it broke down outside of Crossville so we all ended up at the Comfort Suites. We could not have asked for better rooms. The staff was the most friendly we encountered in... More 

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GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind review - we are delighted that you found us to be a "Bright spot in your evening" we were sorry to hear of your vehicle troubles but really happy to know that you got everything sorted and we were able to help in some small way. Please come back and see us and... More 

Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2015

Great hotel, felt like home. Spent 4 nights here and did not have any issues. The staff was outstanding, the hotel was immaculate and we couldn't have been better taken care of. Our room was spacious, very clean and quiet. Overall, one of the best hotels I have stayed in at this price point, and I travel for a living.... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More 

Register, Georgia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

Great Comfort Suites property. Awesome staff, very helpful and friendly. I asked the FD lady in the morning (red hair) if I could get a tray for my breakfast to take up to the room for my sick daughter and she was very helpful. Clean rooms and very spacious. One problem is the toilet paper. Pretty specific about the small... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind review - we truly do try to be "One of the Best" and I am thrilled you found this to be the case. We are always listening to our guests and I do take onboard your comments about the toilet paper and will look into a better quality I promise. We have just... More 

Spanish Fork, Utah
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 27, 2015

I'm not sure how new this hotel is, but it was perfect, and still smelled new. Our room was very big. Including a sitting area and lots of space for luggage. Breakfast was included, which is always nice. The beds and pillows were comfy. It was a great late night find. We didn't get in until about midnight. Staff both... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking time to review our property! We are so delighted you had such a good stay with us, although we are not a brand new property we have just completed a huge renovation both inside and out so we are practically new again !! We all work really hard to make sure our rooms are super clean... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

In trying to get reservations, the hotel told us there were no rooms available for our weekend trip, but Tripadvisor got us a room and guaranteed it, and we were in the Presidential Suite, the best room in the hotel, at the same price as a regular room!

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Ms Anita, Thank you for your kind review - I am so pleased you liked your stay with us. I am delighted you did get a room and our best room in the hotel the Presidential Suite !! The Presidential Suite is our largest room with plenty of space to rest and relax. Please come back and see us... More 

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