We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
Special Offer
Choice Privileges Points
Comfort Suites
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #2 of 12 Hotels in Crossville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
lovetotravel0465 Madisonville, Tennessee
Write a Review

143 reviews from our community

Traveler rating
    88
    36
    12
    6
    1
See reviews for
43
40
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (30)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (11)
All months
Madisonville, Tennessee
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed there 5 days due to class in the area. Room was clean and had everything you could need. Great breakfast every morning. Coffee and cookies alway available. Helpful staff. Indoor pool and hot tub clean with good workout area. Room was cleaned daily and always a joy to come into. Good location at exit.

Was this review helpful? Yes
Johnson City, Tennessee
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second stay. It was just as pleasant as the first. The hotel was very nice and clean. The rooms were very large and clean. The staff was super friendly. Check in and check out was a breeze. The breakfast offered good options. The lady in the breakfast area was extremely helpful.

Was this review helpful? Yes
Hendersonville, Tennessee
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was nice, spacious and clean. No towel bars near sink or bath tub so only place to hang towels is on shower bar. Fridge does not have a freezer section. Beds were comfy. Couch comfy. Shower had nice pressure. Pool clean but not quite heated enough. Hot tub fine. Very soft towels which was a pleasant change from the... More 

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your review, we are delighted you had a great stay with us and found our rooms to be spacious and clean - we just received our State Inspection and scored 100% so we are thrilled!! We all take such pride in our hotel and its particularly rewarding when guests recognize our efforts. I thank you... More 

Waynesville, North Carolina
Top Contributor
65 reviews 65 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Stopped over in Crossville and found the Comfort Suites. When I phoned in for a rate, they were $45 less than the Hampton Inn. Staff is excellent.....super friendly, knowledgeable and very professional. My room was clean and comfortable. I would have given this place five stars except for the fact that the cigarette disposal receptacles outdoors in the drive way... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our property, we are delighted you had such a good stay with us. I will pass on your kind words to all of my staff who I know will be thrilled to know you had such a good stay with us . I did speak to maintenance about the smoking receptacles... More 

Mount Joy, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

This is one of the best Comfort Suites that I have ever stayed in at anytime. Not just because it is well keep clean and convent to my work. But is has a staff that makes everyone feel like family. I see them go out of their for every guest and trying to make their stay perfect.

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review we are delighted that you have chosen us as your hotel of choice when in the area - we are always are glad to see you !! Keep coming back and we will keep delivery exceptional customer service to you. Kind regards Suzanne Moffat - General Manager More 

Rockford, IL
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2015

This experience was very good from the moment we walked into the lobby. Clean, cheerful and friendly staff. There was fresh coffee and cookies for everyone and the desk lady was so accommodating. She suggested the corner room for the 3 of us and we loved it!!! Breakfast was very good and the staff of housekeeping and front desk were... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

What a fantastic review - thank you so much. We are truly delighted you had such a good stay with us, it is always our intention to exceed our customers expectations and I am so pleased we were able to do that for you. Please come back and see us when your travels next bring you through Crossville. Kind regards... More 

Jackson, MI
Top Contributor
57 reviews 57 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 5, 2015

We ended up coming to this hotel to stay after checking out of a campground. We ended up rained out the night before and decided to cut our losses and head for dryer ground and stayed at a different local hotel for one night but this is where we ended up for the remainder of our stay in town. I... More 

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Ms Karen ! Thank you so much for your kind review ! I am so delighted you stayed with us, it was my absolute pleasure checking you into our hotel and getting you your hot chocolate !! We always want to exceed our guests expectations so I truly appreciate you taking your time to acknowledge that - You are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Check in was a breeze, the staff was friendly and accommodating. The room was spacious and well designed, except the toilet was situated too close to the wall. Breakfast was fresh and the staff attentive. We would stay here again.

Was this review helpful? Yes 1
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our property and our staff. We are all so delighted you had such a good stay with us and that you really liked our new look. Please come back and stay with us when your travels next bring you through Crossville. Kind regards Suzanne Moffat - General Manager More 

Southern Indiana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 23, 2015

Good quality hotel. We had the presidential suite which was awesome with a king bed, queen bed and a huge living space. It was very clean, beds were wonderful and shower had good pressure. Price was very reasonable. Also, right off the interstate which was convenient.

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review! We really appreciate the time you took to review our property! I am delighted you enjoyed all of the aspects of our hotel and rated us so highly. We are very pleased and proud of the new renovations - Please come back and see us really soon. Kind regards Suzanne Moffat -... More 

Blue Ridge, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2015

Very pleasant Staff, good rate for military . Nice clean rooms. Just recently refurbished. I only wish toilets with proper height was used. Nice breakfast bar.. Have stayed there 3 days in last two weeks.

Was this review helpful? Yes
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review we are so delighted that you feel we are "Almost like home" - this is high praise indeed and we are so happy that you choose to stay with us so regularly. We all work really hard to ensure all of our guests have a great stay and we are delighted you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Room/suite (17)
Viewed
Dining (1)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (3)
Viewed
Other (25)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities