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Red Roof Inn Crossville

105 Executive Drive, Crossville, TN 38555 (Formerly Days Inn Crossville)
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Red Roof Inn Crossville
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Ranked #8 of 12 Hotels in Crossville
A recent review
3 of 5 stars Reviewed March 13, 2015
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48 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nashville
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 13, 2015

Husband and I stayed here one night. Room was clean, mattress was comfortable. A/C unit was half hanging of the wall but it worked just fine. Table top was wobbly. But the worst part was the pillows. 3 pillows to share between the two of us. They were so tiny and flimsy that there was absolutely no neck/head support. I... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 5, 2015 via mobile

my daughter plays for a travel softball team. We reserved our room for a state tournament in crossville. On arrival we did a drop of our stuff and went on over to the fields. When we got back we was dirty and tired. This is when the story gets bad. The shower barely put out a stream not a spray... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

We frequent Red Roof Inns often and needed to visit the Crossville, TN area on business. Having read some of the reviews last year and understanding that the hotel was in the process of changing franchises, I called ahead of booking to speak with management. They were courteous, professional and understanding of my concerns. When we arrived we had exactly... More 

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RedRoofInn803, General Manager at Red Roof Inn Crossville, responded to this review

I appreciate your comments regarding your recent stay at the Crossville Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously... More 

Paris, Il
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 20, 2014

We were just passing through and needed a place that would take a dog. The hotel only lets dogs in smoking rooms. The room reeked of smoke. There were holes in the walls and wall paper was ripping off. The area around the hotel was pretty seedy and kind of scary. The only reason this is rated a 2 is... More 

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1 review
5 of 5 stars Reviewed September 11, 2014

The staff was very friendly and helpful. Our room was clean and in good working order. The price is very affordable especially when compared to the surrounding hotel. While they are remodeling, it did not bother us at all. We will be returning.

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Warsaw, Ohio, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 27, 2014

Stayed at this hotel during the yard sale. Had a coupon book so I could heck the hotels in the area. Stayed a couple of nights in Chattnoogna, tn at one with the same listing which was excellent. So, after reading the ad that is where we went., checked in At zround three o'clock but when pulled in front of... More 

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RedRoofInn803, General Manager at Red Roof Inn Crossville, responded to this review

Thank you for taking the time to tell us about your experience at the Crossville Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. We do not accept the coupon on special event as stated on the coupon and If you notify the front desk that you were not happy with... More 

rosemount
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 21, 2014

Large rooms, clean but needs some repairs. Bath tub drips and carpet and wall paper needs some repair. Price was great and would stay again. If you stop and see hotel coupon magazine there's a great coupon in it. Right of interstate and close to a lot of stores and resturants near by.

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Georgetown
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

The motel was very clean, and affordable to say the least! Mila, the motel manager was so sweet and quickly made a fresh pot of coffee as soon as I walked in the office in the early morning. I definitely recommend this motel. The motel is also making time to renovate the motel to hardwood floors so their customers are... More 

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RedRoofInn803, General Manager at Red Roof Inn Crossville, responded to this review

I appreciate your comments regarding your recent stay at the Crossville Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously... More 

Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 13, 2014

Had to stay here one night on the road due the "Hog Rally" in Cookeville. Lady at the desk that night was very sweet and let our girls swim a little while since we had been on the road all day (and the pool was closing in 5 mins when we arrived.). The place is very, very run down, AC... More 

Was this review helpful? Yes 1
RedRoofInn803, General Manager at Red Roof Inn Crossville, responded to this review

Thank you for taking the time to tell us about your experience at the Crossville Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we... More 

Lewisburg, Tennessee
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 9, 2014

They are in the process of remodeling and my room had not been done yet. Carpet was pulled away from the wall and frayed at the door threshold. Sink faucet had to be in just the right position to shut off otherwise it dripped steadily. To their credit, they did offer to move me to another room but I was... More 

Was this review helpful? Yes 2
RedRoofInn803, General Manager at Red Roof Inn Crossville, responded to this review

Thank your for choosing Red Roof Inn of Crossville during your travel. I apologized for the inconvenience that you experience at the property and thank you for taking the time to let me know where improvement is needed so that we may continue to maintain our standards. Hopefully next time you visit Crossville we are done with our renovation. You... More 

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