Arrived on a Friday night, in May 2006. Upon entering the room, noticed the carpet had not be vacuumed. Upon further inspection, the bed sheets had not been changed, either. There were hairs in the bed and the room was just dirty. Called the front desk and they asked if I would like to change rooms...of course I would. The... more

The free high-speed internet service was inoperable. At first we got on the net but kept getting bumped off, then couldn't get on at all, so back to the desk went the cable. Our four-day stay was without internet service. The hot tub was inoperable the entire four days. The swimming pool was not heated when we arrived; a late... more

My family and I love coming to crossville every year and staying with this hotel. We have property there and we always look for a great place to stay. My kids love the indoor pool there and my husband and I love the hot tub. The high-speed internet was a great addition to the hotel and it seemed alot faster... more

Our group of eight, crazy golfers were visiting the Crossville, TN area for the first time. The golf package that the manager provided us worked out perfectly-- while the weather was unseasonably cool, we enjoyed three different courses, and four nights of lodging at the Inn. As our group departed today several of the guys from Michigan mentioned that they'd... more

Best Hotel in Crossville!! After hours on the road, we pulled into this palace like hotel. Just from the outside, anyone can tell this hotel is way beyond the other hotels in the area. The landscaping was beautiful. The staff were the friendliest people we've encountered in a long time and really gave us a taste of southern hospitality! After... more