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All 12 Crossville hotels

Holiday Inn Express

2.5 of 5 Motel   |   560 Peavine Road, Crossville, TN 38558
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74%
Ranked #3 of 12 hotels in Crossville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Couponmjb
  • Overview
  • Reviews (66)
  • Photos (24)
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  • Amenities
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  • Room tips (9)
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66 people have reviewed this hotel

Traveler rating
    28
    20
    12
    2
    4
See reviews for
18
15
4
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bradenton, FL
Top Contributor
219 reviews 219 reviews
120 hotel reviews
444 helpful votes 444 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a whirlpool suite and was given room 109, which has to be the loudest location in the hotel, Right next to elevators, business center and pool. Oh, well. I will make it work. But it didn't work. Room smelled of mildew (the pool?) and everything remained damp to the touch during my one-night stay. Whe doens't Crossville have... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I do apologize for the inconveniences you experienced during your stay with us. It is always our intention to take care of of guests. I don't show any comments or complaints to the front desk. We would have been happy to move you to a different location. You are right... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel room was clean, the staff was welcoming, and the free hot breakfast was delicious!! The parking is well-lit, opened, and very near the entrance of the hotel. The hotel is in a secluded area so you don't hear interstate or local traffic. The room walls are insulated which makes for a quiet stay. We didn't have any issues... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review and all the nice comments. It is always nice to know we have met our guests expectations. See you next year. More

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed July 21, 2014

I have read some bad reviews about this hotel, so I was a little concerned after I had booked a night here wondering if the reviews were true or not. Fortunately, I did not have a bad experience to report here. The staff was very friendly; explained everything about the hotel that I would need (and I was only staying... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review and all the nice comments regarding our property. It is always our ambition to meet or exceed our guests expectations. It is always nice to know when we have met our goal. We hope to see you again soon. More

Johnson City
1 review
3 of 5 stars Reviewed June 28, 2014 via mobile

My husband and I were very disappointed with our stay. The worst part was the ants swarming the desk in the room..which we didn't discover until the next morning when ants had taken over all of our luggage! When we reported it to the front desk, there wasn't any sympathy. The bathroom wasn't very clean either and the room had... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I do apologize that there were ants in the room. It is always our intention to take care of our guests and to meet their expectations. More

Charleston, SC
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 23, 2014

I stayed at this hotel for the second consecutive year and was placed in the same room. The room really showed some wear in the 12 months. It appeared worn, there was dust all over the place, the towel bar was broken off of the wall. The sheets were a bit scratchy and the carpet was not clean behind furntiure... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I apologize that we didn't meet you expectations. You are right we are due a renovation which will happen this winter. We hope you will give us another opportunity to serve you when you are in the area. More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

We stayed here one night while traveling. Very convenient location off of the highway. Very friendly lady at the front desk. No issues with check in. My only complaint is the mattress. It's very firm much like a slab of granite with a mattress pad thrown on top. But this is a personal preference issue. I would not discount this... More

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1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. We appreciate all your comments. Sorry the bed was too hard. We hope to see you again soon. More

Fort Worth, TX
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

We stayed 3 nights in this Holiday Inn Express and had only a couple minor issues. Overall the hotel is clean however more care could be taken to dust areas of the room such as the divider between the bed and the sofa in the king rooms. I could have written my name in dust in our room. Also the... More

Was this review helpful? Yes 1
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I appreciate your comments good and bad as it helps us to perform better. Thanks for choosing to stay with us, we hope to see you again soon. More

Ashburn, Virginia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 19, 2014

This was a very convenient stop for us on our way to a convention in Nashville. A very clean and nicely appointed hotel. We were very pleased with the friendliness and helpfulness of the staff. Great value.

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. It is always nice to know we have met our guests expectations. We hope to see you again soon. More

Stony Brook
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 1, 2014

We were racing home ahead of winter storm Titan when we stopped at the Holiday Inn and Suites in Crossville. At 2am in the morning my wife and two grown sons and I didn't expect much more than clean beds, but we were very pleased with the spacious double queen suite, well-appointed and roomy enough for the four of us.... More

Was this review helpful? Yes 1
1975red04, General Manager at Holiday Inn Express, responded to this review

Thanks for taking the time to write a review and choosing to stay with us. It is always nice to know we have met our guests expectations. Hope to see you again soon. More

Columbus, Ohio
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 11, 2014

We went with our two young children to visit my grandparents who live in the area. The room was spacious enough and the beds comfortable. The bathroom was large and there was a sort of kitchenette area with a mini fridge and microwave. The room was clean and the kids had a great time at the pool. The breakfast selection... More

Was this review helpful? Yes
1975red04, Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. We appreciate that you chose to stay with us and all the nice comments. It is always nice to know we have met our guests expectations. We hope to see you again soon. More

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Additional Information about Holiday Inn Express

Address: 560 Peavine Road, Crossville, TN 38558
Phone Number:
Location: United States > Tennessee > Crossville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
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Also Known As:
Holiday Inn Express Hotel Crossville
Holiday Inn Crossville
Holiday Inn Express Crossville
Crossville Holiday Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (10)
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Hotel & grounds (6)
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Business center/function rooms (1)
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Pool/beach area (2)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Crossville, TN is conveniently located to the central business district, championship golf courses, shopping, and entertainment. Whether you are visiting Crossville on business to see one of the many companies such as Delbar or Flowers Bakery or whether you are here playing golf at one of the 11 courses, such as Deer Creek or Bear Trace, or enjoying one the theatrical productions at the world renowned Cumberland Playhouse you will find the Holiday Inn Express Hotel & Suites will meet you lodging needs. The hotel offers the Express Start Breakfast Bar, free High Speed Wireless Internet, Heated Indoor Pool, Exercise Room, Whirl Pool, Meeting Facilities, and Outstanding Customer Service. The hotel is comprised of 67 spacious guest rooms of which several are suites that offer a separate sitting area, and a wet bar with microwave and refrigerator. Visit Crossville, TN and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
67

Questions & Answers

Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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