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All 12 Crossville hotels

Holiday Inn Express

2.5 of 5 Motel   |   560 Peavine Road, Crossville, TN 38558
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75%
Ranked #4 of 12 hotels in Crossville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
utep1979 Cincinnati, Ohio
  • Overview
  • Reviews (64)
  • Photos (24)
  • Amenities
  • Room tips (9)
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64 people have reviewed this hotel

Traveler rating
    27
    20
    12
    1
    4
See reviews for
17
15
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I have read some bad reviews about this hotel, so I was a little concerned after I had booked a night here wondering if the reviews were true or not. Fortunately, I did not have a bad experience to report here. The staff was very friendly; explained everything about the hotel that I would need (and I was only staying... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review and all the nice comments regarding our property. It is always our ambition to meet or exceed our guests expectations. It is always nice to know when we have met our goal. We hope to see you again soon. More

Johnson City
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I were very disappointed with our stay. The worst part was the ants swarming the desk in the room..which we didn't discover until the next morning when ants had taken over all of our luggage! When we reported it to the front desk, there wasn't any sympathy. The bathroom wasn't very clean either and the room had... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I do apologize that there were ants in the room. It is always our intention to take care of our guests and to meet their expectations. More

Charleston, SC
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for the second consecutive year and was placed in the same room. The room really showed some wear in the 12 months. It appeared worn, there was dust all over the place, the towel bar was broken off of the wall. The sheets were a bit scratchy and the carpet was not clean behind furntiure... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I apologize that we didn't meet you expectations. You are right we are due a renovation which will happen this winter. We hope you will give us another opportunity to serve you when you are in the area. More

Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

We stayed here one night while traveling. Very convenient location off of the highway. Very friendly lady at the front desk. No issues with check in. My only complaint is the mattress. It's very firm much like a slab of granite with a mattress pad thrown on top. But this is a personal preference issue. I would not discount this... More

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. We appreciate all your comments. Sorry the bed was too hard. We hope to see you again soon. More

Fort Worth, TX
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

We stayed 3 nights in this Holiday Inn Express and had only a couple minor issues. Overall the hotel is clean however more care could be taken to dust areas of the room such as the divider between the bed and the sofa in the king rooms. I could have written my name in dust in our room. Also the... More

Was this review helpful? Yes 1
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. I appreciate your comments good and bad as it helps us to perform better. Thanks for choosing to stay with us, we hope to see you again soon. More

Ashburn, Virginia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 19, 2014

This was a very convenient stop for us on our way to a convention in Nashville. A very clean and nicely appointed hotel. We were very pleased with the friendliness and helpfulness of the staff. Great value.

Was this review helpful? Yes
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. It is always nice to know we have met our guests expectations. We hope to see you again soon. More

Stony Brook
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 1, 2014

We were racing home ahead of winter storm Titan when we stopped at the Holiday Inn and Suites in Crossville. At 2am in the morning my wife and two grown sons and I didn't expect much more than clean beds, but we were very pleased with the spacious double queen suite, well-appointed and roomy enough for the four of us.... More

Was this review helpful? Yes 1
1975red04, General Manager at Holiday Inn Express, responded to this review

Thanks for taking the time to write a review and choosing to stay with us. It is always nice to know we have met our guests expectations. Hope to see you again soon. More

Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 11, 2014

We went with our two young children to visit my grandparents who live in the area. The room was spacious enough and the beds comfortable. The bathroom was large and there was a sort of kitchenette area with a mini fridge and microwave. The room was clean and the kids had a great time at the pool. The breakfast selection... More

Was this review helpful? Yes
1975red04, Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. We appreciate that you chose to stay with us and all the nice comments. It is always nice to know we have met our guests expectations. We hope to see you again soon. More

Asheville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

I probably won't be able to do this group of amazing people justice with this review, but I will give it a shot. We unfortunately had a very serious car accident and were brought to the Holiday Inn Express. The unbelievable staff at the Holiday Inn Express embraced us just like family during this tough time- from Misty and Melissa... More

Was this review helpful? Yes 1
1975red04, General Manager at Holiday Inn Express, responded to this review

We hope all is going well with you. Thanks for all the nice comments and taking the time to write a review. It is always nice to know we have met our guests expectations. We hope to see you again soon under different circumstances. More

Williamsburg, Virginia, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 24, 2013

Checked in and had fresh made cookies!! yummy!! The rooms were clean and very comfortable. Breakfast was free and more than just continental...premade omelets, Canadian bacon, pancakes, sausage gravy and then various bagels and pastries. The staff was very friendly. Easy access to the interstate.

Was this review helpful? Yes 2
1975red04, General Manager at Holiday Inn Express, responded to this review

Thank you for taking the time to write a review. We appreciate the nice comments regarding our property and staff. It is always nice to know we have met our guests expectations. More

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Additional Information about Holiday Inn Express

Address: 560 Peavine Road, Crossville, TN 38558
Phone Number:
Location: United States > Tennessee > Crossville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Crossville
Holiday Inn Crossville
Holiday Inn Express Crossville
Crossville Holiday Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (10)
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Hotel & grounds (6)
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Pool/beach area (2)
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Dining (1)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Crossville, TN is conveniently located to the central business district, championship golf courses, shopping, and entertainment. Whether you are visiting Crossville on business to see one of the many companies such as Delbar or Flowers Bakery or whether you are here playing golf at one of the 11 courses, such as Deer Creek or Bear Trace, or enjoying one the theatrical productions at the world renowned Cumberland Playhouse you will find the Holiday Inn Express Hotel & Suites will meet you lodging needs. The hotel offers the Express Start Breakfast Bar, free High Speed Wireless Internet, Heated Indoor Pool, Exercise Room, Whirl Pool, Meeting Facilities, and Outstanding Customer Service. The hotel is comprised of 67 spacious guest rooms of which several are suites that offer a separate sitting area, and a wet bar with microwave and refrigerator. Visit Crossville, TN and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
67

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