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All 12 Crossville hotels

Hampton Inn Crossville

2.5 of 5 Hotel   |   64 Hospitality Drive, Crossville, TN 38555
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Ranked #1 of 12 Hotels in Crossville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 16, 2014
Bob W burns, United States
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196 reviews from our community

Traveler rating
    124
    50
    14
    4
    4
See reviews for
51
60
13
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Crossville
See the most recent reviews
burns, United States
1 review
5 of 5 stars Reviewed May 16, 2014

This Hampton was wonderful with a great clean room as always!! The King was wonderful and the pillows a plenty. I loved the new shampoo and conditioner bottles that had flip tops instead of the tops you had to take on and off. the fitness room was excellent with great equipment and it was very clean not of just a... More

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. Guest comments are incredibly important to us. I am pleased to see that you were happy with your stay. Nice to see that you liked the new line of the in-room amenities. It is our number one goal, to see that each and every guest is satisfied with their stay. The breakfast menu items do... More

Franklin, United States
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2014

This hotel conformed to the high standards of the Hampton Inns. The clerk accommodated our request to have a room that didn't face the freeway. The breakfast was good but typical. The hotel is conveniently located to attractions in the area.

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank for writing your review. We always value our guests reviews. I was happy to see that you were pleased with your stay. That certainly means a lot to myself and the staff. We look forward to having you stay with us again in the future. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 15, 2014

This is our 3rd stay. The manager Lisa treats you like you are staying in her own home. Staff is very friendly and will go over and above to make your stay enjoyable. We will only stay at this hotel when we are visiting in the area.

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the GREAT review. It is always nice to hear how well we are performing. Lisa was very happy to see how pleased you were. We strive very hard to provide the best possible service and Lisa is a shining example of that. We look forward to you having another enjoyable stay with us, in the future. More

annapolis
Top Contributor
57 reviews 57 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 10, 2014

This is a good basic Hampton Inn right off of I-40. This is a pretty rural area so it's nice that there two restaurant nearby. Brass Lantern is good restaurant with bar across from the hotel and Cancun is a basic Mexican restaurant near hotel as well. Other options are all fast food. On the small main street are few... More

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for taking the time to write your review. We look forward to hearing from our guests. I am glad to see that you listed us as the best choice for the area. We try very hard to provide excellent service and accommodations. It is reassuring to see that we met or exceeded your expectations during your stay. We... More

1 review
3 of 5 stars Reviewed May 8, 2014

Needed to see relatives after surgery and this was nearest hotel. Good location for us. A couple of good restaurants nearby. Make sure to ask for a room opposite of the freeway since road noise could be a problem. Good breakfast with many options. The cookies at night are a bonus.

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you, for your review. We love to hear back from our guests. Reviews are very important tools we use, to provide better service to our guests. I was pleased to see that you were happy with the breakfast choices and yes, people certainly love the cookies. Thank you again for writing the review. More

Charleston, United States
1 review
2 of 5 stars Reviewed May 4, 2014

This hotel would have gotten an A+ from me, however, the room was never cleaned! It wasn't dusted, swept, the sink and toilets were not cleaned. The towels were picked up, that's the best compliment I can give regarding the cleanliness. All of that said... the front desk staff and the breakfast staff are second to none. No doubt they... More

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for taking the time to write a review of the hotel. I do apologize for the room issues, that you experienced on your stay. We certainly dropped the ball. There is never a justified excuse for theses issues. We will certainly remedy this problem. More

Martin, United States
1 review
5 of 5 stars Reviewed May 4, 2014

This hotel has made me look forward to other stays with the Hampton Inn! It was clean, fresh, and the breakfast was outstanding. I would recommend this hotel to my own family. :) Very helpful staff too.

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. Reviews are very important to us, as they let us know where we excelled and more importantly, where we can improve. I am pleased to see that you were happy with your stay. Being able to recommend us to family is certainly a great compliment. More

Roanoke, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 30, 2014

Nice hotel. The only complaint I have was the Desk Clerk's boy friend setting in the lobby watching TV. He was dressed rather casually with his base ball cap on sideways. He was there when we checked in @ 3:00PM and was there when we went to dinner @ 6:30PM. not a welcoming site. Other than that it was a... More

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. They are extremely important to us, and fellow travellers. I am glad to see that your experience was nice. However, the issue you had with the boyfriend in the lobby was understandable. That has been dealt with and will not happen again. Thank you for bringing this to our attention. We look forward to... More

Montclair, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2014

No hassle always a pleasure; no second guessing Hampton is the best. Come and go is always easy. No need to look around. How do you say more about the best! Room is great, food is great, service is great, location is great.

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. I am pleased to see that you were happy with your stay. It is our goal to see each and every guest satisfied. Feedback from our past guests helps us to provide the best service possible. It is always good to hear when we have exceeded expectaions. We certainly look forward to having you stay... More

Florida, United States
2 reviews
5 of 5 stars Reviewed April 21, 2014

The price was reasonable, the staff helpful, The room was clean and the furnishings in great condition. I travel a lot and I have to stay this place exceeded my expectations. The morning manager and the breakfast lady were friendly and helpful. I would stay again and recommend

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for taking the time to write your review. We always look forward to hearing from our guests. I am pleased to see that you were happy with your stay and that you would recommend us to other travellers. We look forward to being your hotel of choice in the future. More

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Additional Information about Hampton Inn Crossville

Address: 64 Hospitality Drive, Crossville, TN 38555
Phone Number:
Location: United States > Tennessee > Crossville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Crossville 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn Crossville Hotel Crossville
Crossville Hampton Inn

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