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Hampton Inn Crossville

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64 Hospitality Drive, Crossville, TN 38555
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Hampton Inn Crossville
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Hampton Inn Crossville
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220 Reviews from our TripAdvisor Community

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Traveler rating
    135
    56
    18
    6
    5
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60
69
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (220)
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    (58)
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    (34)
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Kenosha, Wisconsin
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We spend the second leg of our TN trip at Hampton in also. We asked for a room not facing highway but did not help on noise level. We could hear the guy snore in the next room and the following day kids playing on their video games. Better amount of pillows at this location. Staff was great special call... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed Friday night June 19. The hotel was nice and clean as expected of Hampton Hotels; however, their staff was rude and unaccommodating. The front desk worker (female) is very unhappy in her job and has a bad attitude. Next time in Crossville I won't be staying here!! Very sad!

Was this review helpful? Yes 1
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. I am sorry to see that you were unhappy with your stay. Rude staff is something no business can tolerate, especially a hotel. That issue has been addressed and resolved. Thank you for the review. More 

Todd, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This Hampton was well situated for our needs. It was kept very clean, the room was nice and the beds comfortable. The breakfast area was kept well stocked and when the person before me got the last omelet the young lady immediately went and got more, fresh and hot.

Review collected in partnership with Hampton

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Welcome back!! thank you for the review. Its always great to hear from those that have stayed with us before. We look forward to you staying with us again. More 

Crossville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our team was unloading equipment and luggage from an SUV in the front entrance are of the building when Catina appeared in the front door. She demanded we move our SUV and quit blocking the drive. As we worked to unload, Catina circled us, constantly harassing us and complaining loudly that we could not park in front of the building.... More 

Was this review helpful? Yes 2
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the review. This is one of the situations, where feedback is crucial to our hotel. Situations like this need to be addressed quickly. Thank you again for the review. More 

Munich, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was wonderful. Wonderful staff, beautiful interior design, room smelled so clean and fresh, good quality in everything, especially the breakfast. Room temperature control superb. Room quiet. Bed great. Could sleep really well. For longer stays rooms should be cleaned more, in between days. There isn't any safe in the room. Fitness center cannot be used due to a strong... More 

Review collected in partnership with Hampton

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the great review!! The staff loves the feedback, especially when we've met your expectations. Its also nice to hear about where we can improve, such as the chemical smell in the fitness center. Thank you again. More 

Memphis, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hampton Inn is my #1 preference. When there's a problem, they make it good. Fortunately, there are few problems. Here the light switch in the bath didn't work properly. Got a $25 Amazon coupon for mentioning it.

Review collected in partnership with Hampton

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the review. Its very important for us to get feedback. I am glad we met your expectations of what is expected from a Hampton Inn hotel. We look forward to being your hotel of choice, when you are in the area. More 

Memphis
2 reviews
2 of 5 stars Reviewed June 1, 2015

walls so thin I could hear the man in the room next to us snoring, you can hear the traffic if you are on pool side of the hotel, and the pool is open til 10 so if you want to sleep before then, forget it because you can hear EVERYTHING outside of your room. The chairs in both rooms... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. Reviews are very important to us and other travelers. They certainly help us know where and how we can improve to provide better service and accommodations. Thank you, again. More 

Aspen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

We stopped at the Crossville, TN Hampton due to very heavy weather. No reservations. We were treated extremely well and the room was excellent. The bed, wonderful. When we left, my wife left her glasses. After we arrived home we found a message on our answering machine. It was the Hampton. I returned the call and they had found her... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing a review. I am glad to see that you were pleased with your stay. Its nice to see that we were shelter from the storm. We look forward to having you stay with us again. More 

Memphis, TN
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed May 6, 2015

We had a great value for the price paid. The rooms were clean and the staff was friendly. The one disappointment was that there was no pay per view movies available. This is a good area for golf. My husband played on three courses and they were all nice. There are not a lot of chain restaurants in the area.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing a review of the Hampton Inn in Crossville. I am very pleased to see that you were happy with your stay. We strive to provide great service. This area is great for golfers. We look forward to your return. More 

Horseheads, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 28, 2015

Being a Hilton Honors Member my husband and I have stayed at numerous Hilton properties. We tend to stay at Hampton's so when we were planning a trip through the area, this was our obvious choice. We had stayed at the Hampton Knoxville Airport the night before and the Hampton Crossville "paled in comparison". The front desk staff were fairly... More 

Was this review helpful? Yes 1
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for taking the time to write your review. I am sorry to see that we failed in providing the service and accommodations one should expect of a Hampton Inn. Staff indifference is never something that should be expected and has been addressed. As has the housekeeping and maintenance issues. This is a prime reason why reviews are so... More 

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