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Hampton Inn Crossville

Certificate of Excellence
2.5 of 5
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64 Hospitality Drive, Crossville, TN 38555
Hampton Inn Crossville
Best prices for: 1 room 1 guest
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Ranked #1 of 12 Hotels in Crossville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Denise B Memphis, TN
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212 reviews from our community

Traveler rating
    133
    53
    18
    4
    4
See reviews for
57
67
13
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (58)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (34)
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Memphis, TN
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great value for the price paid. The rooms were clean and the staff was friendly. The one disappointment was that there was no pay per view movies available. This is a good area for golf. My husband played on three courses and they were all nice. There are not a lot of chain restaurants in the area.... More 

Review collected in partnership with Hampton

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Horseheads, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Being a Hilton Honors Member my husband and I have stayed at numerous Hilton properties. We tend to stay at Hampton's so when we were planning a trip through the area, this was our obvious choice. We had stayed at the Hampton Knoxville Airport the night before and the Hampton Crossville "paled in comparison". The front desk staff were fairly... More 

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Lexington, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had not been in my room for perhaps 5 minutes when the front desk called and asked if everything was to my liking. The staff really cares. The room is very comfortable and large and feels fresh and clean. The only thing I missed was a bathtub, but the shower was quite large.

Review collected in partnership with Hampton

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Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 14, 2015

Let me start by saying I really enjoy most Hampton, Hilton hotels. This Hotel is very modern and nice. I had driven 18 hours to stay at this hotel. I usually stay at the Hampton Inn in Cookville TN. I wanted to try the Crossville hotel. We were driving to visit my wife father. Which we do several times per... More 

Review collected in partnership with Hampton

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for taking the time to write your review of your experience here. Every review is important to us to help us provide better service in areas where we could have done better. I am sorry to see that you were disappointed with your stay, and understandably so. Our service could have been much better, and for that, I... More 

Jackson, MI
Top Contributor
57 reviews 57 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed here for one night when we got rained out of our tent. Staff was really nice, beds were definitely comfortable, and room was clean. Breakfast was nice, my daughter liked that she could put some fruit flavor in her waffles. Decent place to stay, would stay again. Was a little surprised at the nightly rate for a midweek... More 

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. I am glad to see that you were pleased with your stay. Sorry, about the tent, though. We hope that you are able to stay with us again in the future. More 

Louisville, United States
2 reviews
5 of 5 stars Reviewed April 4, 2015

We stayed at the Hampton Inn Crossville on our way from the Great Smoky Mtn. National Park to Nashville. The staff was exceptionally good at this hotel. The lobby is recently renovated and just beautiful. We would recommend this hotel to anyone looking for accommodations in Crossville.

Review collected in partnership with Hampton

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the great review. Reviews are very important to us and other travelers. They helps us find where we can provide better service and also encourage the staff. We certainly appreciate the feedback. We look forward to having you stay with us again in the future. More 

1 review
3 of 5 stars Reviewed March 31, 2015

I stayed in the Hampton Inn of crossville with my huaband on our wedding night. I booked it a month in advance to save some money. Our honeymoon only consisted of that night because we have three children and had to go back to them the next day. When we got there the night receptionist was very nice and funny... More 

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. I am glad to see that you had a pleasant experience upon your check in and your nights stay. I do remember setting up your champagne and glasses in the room. However, I am disappointed to see how you were treated upon leaving the hotel. The attitude and behavior you were met with the... More 

Milan, United States
1 review
5 of 5 stars Reviewed March 29, 2015

We feel this is a nice place to stay. The rooms are clean, the service is good, the beds are comfortable, the bathrooms are very nice, and the hotel is easy to get to from the highway. We would stay at this hotel again and you will also like to stay there.

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the review. Reviews are very important tolls, in helping us provide better service. I am pleased to see that you were happy with your stay. We look forward to being your hotel of choice, on future travels. More 

Northfield
1 review
5 of 5 stars Reviewed March 26, 2015

We really enjoyed this hotel. It was right off the interstate and there are lot of restaurant and shopping options within a 5-mile radius. We were on our back to Kansas from visiting family and we needed to rest for the night. The hotel is in a great location, friendly staff, clean rooms, plenty of towels were already available for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. I am pleased to see that you were satisfied with your stay. Having you recommend us to others is a vote of confidence that we certainly appreciate. Thank you again, and we look forward to seeing you in the future More 

Arlington, VA
Top Contributor
321 reviews 321 reviews
62 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed January 29, 2015

We always like Hamptons, although they tend to be priced higher than other chains. We rely on the clean and comfortable rooms and quality breakfasts, and we got all of that at this Hampton. The staff were also very friendly and helpful. I just don't see why they charge $120 in Crossville, TN on a weekday in January. We would... More 

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for taking the time to write your review. Reviews are a very helpful tool we use to show where we can improve. Thank you again for your review. More 

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