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Hampton Inn Crossville

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64 Hospitality Drive, Crossville, TN 38555
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Hampton Inn Crossville
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Hampton Inn Crossville
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223 Reviews from our TripAdvisor Community

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Traveler rating
    138
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    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (58)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (34)
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Indian Land, South Carolina
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

We needed a place to stay since we were picking up one of our kids from gymnastics camp. Sandy and Tom were great! We had taken advantage of one last night out without kids and lost a purse. Tom had picked it up and had it for us in the a.m. Big relief and love the small town feel. Can't... More 

Was this review helpful? Yes
Cape Girardeau, MO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hampton - Crossville around July 7th. It was a last minute call because we were traveling. They had an available room. The staff was very friendly and helpful. The room was excellent. Would definitely stay there again.

Review collected in partnership with Hampton

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Mount Vernon, Indiana
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a place to stay while on a family get together on July 4th. The Hampton's location was perfect - close to the highway, yet very quiet, the room was spacious, quiet and very clean. We will be back!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kenosha, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spend the second leg of our TN trip at Hampton in also. We asked for a room not facing highway but did not help on noise level. We could hear the guy snore in the next room and the following day kids playing on their video games. Better amount of pillows at this location. Staff was great special call... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 23, 2015

I stayed Friday night June 19. The hotel was nice and clean as expected of Hampton Hotels; however, their staff was rude and unaccommodating. The front desk worker (female) is very unhappy in her job and has a bad attitude. Next time in Crossville I won't be staying here!! Very sad!

Was this review helpful? Yes 1
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. I am sorry to see that you were unhappy with your stay. Rude staff is something no business can tolerate, especially a hotel. That issue has been addressed and resolved. Thank you for the review. More 

Todd, United States
2 reviews
4 of 5 stars Reviewed June 21, 2015

This Hampton was well situated for our needs. It was kept very clean, the room was nice and the beds comfortable. The breakfast area was kept well stocked and when the person before me got the last omelet the young lady immediately went and got more, fresh and hot.

Review collected in partnership with Hampton

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csvtn, General Manager at Hampton Inn Crossville, responded to this review

Welcome back!! thank you for the review. Its always great to hear from those that have stayed with us before. We look forward to you staying with us again. More 

Crossville, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 20, 2015

Our team was unloading equipment and luggage from an SUV in the front entrance are of the building when Catina appeared in the front door. She demanded we move our SUV and quit blocking the drive. As we worked to unload, Catina circled us, constantly harassing us and complaining loudly that we could not park in front of the building.... More 

Was this review helpful? Yes 3
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the review. This is one of the situations, where feedback is crucial to our hotel. Situations like this need to be addressed quickly. Thank you again for the review. More 

Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Everything was wonderful. Wonderful staff, beautiful interior design, room smelled so clean and fresh, good quality in everything, especially the breakfast. Room temperature control superb. Room quiet. Bed great. Could sleep really well. For longer stays rooms should be cleaned more, in between days. There isn't any safe in the room. Fitness center cannot be used due to a strong... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the great review!! The staff loves the feedback, especially when we've met your expectations. Its also nice to hear about where we can improve, such as the chemical smell in the fitness center. Thank you again. More 

Memphis, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 7, 2015

Hampton Inn is my #1 preference. When there's a problem, they make it good. Fortunately, there are few problems. Here the light switch in the bath didn't work properly. Got a $25 Amazon coupon for mentioning it.

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the review. Its very important for us to get feedback. I am glad we met your expectations of what is expected from a Hampton Inn hotel. We look forward to being your hotel of choice, when you are in the area. More 

Memphis
2 reviews
2 of 5 stars Reviewed June 1, 2015

walls so thin I could hear the man in the room next to us snoring, you can hear the traffic if you are on pool side of the hotel, and the pool is open til 10 so if you want to sleep before then, forget it because you can hear EVERYTHING outside of your room. The chairs in both rooms... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for writing your review. Reviews are very important to us and other travelers. They certainly help us know where and how we can improve to provide better service and accommodations. Thank you, again. More 

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