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Holiday Inn Express Hotel & Suites Covington

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120 Deena Cove, Covington, TN 38019
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Holiday Inn Express Hotel & Suites Covington
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24 Reviews from our TripAdvisor Community

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Traveler rating
    11
    9
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chickamauga, Georgia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Last night of our vacation and couldn't have asked for any better hotel. Breakfast was wonderful and Hot! Beds slept great! Rooms were very clean and staff was very accommodating. Would definitely stay here again! Was given a great rate by walking in and asking!

Was this review helpful? Yes
Raeford, North Carolina
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We had to stay here for a 5 days due to a death in the family. The customer Service at this hotel was great, the breakfast was a plus with 3 kids that saved us a good bit. The rooms were very nice and clean and housekeeping stayed on top of everything for us. We will stay here the next... More 

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Gig Harbor, WA
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 31, 2015

The hotel is clean and the staff are friendly. We really didn't have any complaints. It is tucked away down a narrow road off the main drag of Covington, and next to 2 other cheaper hotels. The breakfast that is served is reheated, pre-made for the chain, as most of them are now-a-days. It was still good for a quick... More 

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Detroit, Michigan
2 reviews
5 of 5 stars Reviewed November 19, 2014

i had a wonderful stay at the holiday inn with my family two years in a row visiting my family from Covington will stay at the hotel again in may and rooms are very clean and nice and the workers are wonderful people .

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Carol W, General Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

I'm so happy that you enjoyed your stay ! Please come back and visit us real soon , whenever you are in the Covington area. Thanks for allowing us here to serve your lodging needs. Thanks for Staying Smart! Have a Fabulous Day! Carol Williams, GM More 

Mc Kenzie, Tennessee
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 5, 2014

I stayed at the Covington Holiday Inn Express and was most impressed. Was greeted every time I came through the door. I had to change my dates of stay several times prior to checking in and they were always helpful and friendly. The lady that was at the front desk when I checked in was very helpful and friendly. She... More 

Was this review helpful? Yes 1
Lansing, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

After my "Beware" experience at Covington's Days Inn, I questioned why this hotel was rated #2 on TripAdvisors when I made my reservations. I got value for my money. Cleanliness, no odor, no registration card to fill out, and friendly staff-- just some of my positive comments!

Was this review helpful? Yes 1
Greenville, MS
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 21, 2014

The staff were good but otherwise this relatively new chain hotel was somewhat less than expected from the chain. Minor deficiencies such as the ice machine which didn't work did not impress. Adequate. located off the main road and somewhat difficult to see from the highway.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Rick B, Thank you for your feedback. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry to hear our hotel fell short of your expectations. Though we would prefer you had a better experience at our hotel, we would like to... More 

Augusta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 13, 2014

Staff was friendly and pleasant and room was clean, quiet, comfortable and located on the side of the building opposite from the street. No complaints other than that there only seemed to be one ice machine, which was located on the ground floor.

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Red Wing, Minnesota
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 21, 2014

We arrived early, well before the appointed check in time, we were warmly greeted and immediately given a great room. The breakfast was good with a variety of choices. The only downfall was that there did not appear to be many dining options within walking distance.

Was this review helpful? Yes 1
Monticello, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 11, 2014

I stayed on Monday night of the NCAA championship game. The room had no TV guide and no guide on the TV itself. After searching for the channel of the game with no luck I called the front desk. She didn't even know the channel #'s for the basic channels after a couple minutes she suggested that I call comcast!... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear radrtrm, Thank you for taking time out of your busy day to write a review of our hotel. We strive every day to create special experiences one guest at a time and we are truly sorry we did not manage this for your stay. Please accept our sincere apology for the issues you had with the TV. We also... More 

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