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Comfort Suites

2.5 of 5 2427 N Germantown Pkwy, Cordova, TN 38018
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Comfort Suites
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44 reviews from our community

Traveler rating
    3
    9
    12
    7
    13
See reviews for
13
13
3
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Newport Beach
Top Contributor
51 reviews 51 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was extremely friendly and welcoming. The clerk at the front desk went and got ice for us as the refrigerator in our room did not work and none of the ice machines worked. Again, nice staff, but the hotel was barely average. Rooms and public areas are outdated. The property appeared to be clean. There... More 

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Palmyra, Tennessee
Top Contributor
52 reviews 52 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this Comfort Suites over the Thanksgiving Holiday. Using the Garmin failed to get me there. However, when I put it into lodging it came up and gave me good directions. It is behind the large Costco and really hard to see at night. Once there, it is nice. The place is clean and the staff seemed attentive.... More 

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Searcy, Arkansas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

The only real negative things about this hotel are the weird drive through the Costco parking lot and worn out couch and wallpaper. The hotel itself was comfortable, roomy, had fridge and microwave, and a great indoor pool for my family. The only complaint about the pool was a hard plastic cover on the floor around it that was painful... More 

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Broken Arrow, Oklahoma
Top Contributor
72 reviews 72 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 22, 2014

My husband and I were headed to Nashville, and needed a place to stay after spending the day in Memphis. We arrived late, and inquired about a room. Jonathan was at the desk, and he was very nice and helpful. We had a double queen suite. It was very nice and clean. He even called our room, soon after we... More 

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2 reviews
5 of 5 stars Reviewed August 31, 2014

We just looked this place up on a discount hotel app and didn't know the area before stopping. Well lit parking, easy in & out, & clean lobby/entrance. Room was nice sized with separate sofa bed in one room and 2 queen beds. Comfortable beds, bedding, & pillows. Room was clean and smelled good; ac worked great! Plenty of towels... More 

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Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 8, 2014 via mobile

Customer service good. Lobby and hallway renovation good. Current rooms terrible! The air conditioner so loud we turned it off. The couch looked like a reject from road side. Clerk said renovation would not be done until fall. Stay away until then.

Was this review helpful? Yes 2
Roselle
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 13, 2014

Although the hotel was quiet at night, there was construction in the lobby, the room was dirty and the sofa furnishing was so dirty it was unbelievable. In addition, upon check-in we waited over 5, minutes for someone to s how up at the desk and had to hunt down clerk.

Was this review helpful? Yes 3
Ontario
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2013

We stayed at this hotel after a long day of driving & spotting it just off the highway. The front desk clerk, Debbie, was extremely pleasant & seems to keep the place running & clean. The place is pretty worn out, very cheesy room, but comfy bed. Didn't try the breakfast because we were on the road early. Debbie did... More 

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Harold D, General Manager at Comfort Suites, responded to this review

Dear Meh: Dear Edward, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We will let the front Desk Agent know how great they took care of you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to... More 

West Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 15, 2013

We were a guest of this hotel in May of this year and were awoken in the morning from the desk clerk that our vehicle was broken into, along with another guests' vehicle. We were informed upon check-in the previous night that security around this area was of no concern and the lot/hotel was frequently monitored. Upon filing a police... More 

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watchful83, General Manager at Comfort Suites, responded to this review

Dear Gujest, Please accept my sincere apology about the vehicle break ins. Our corporate office indeed gave you the true information. Our hotels are not targeted by vehicle thiefs, as commented by the police. Memphis, like any other major Metropolis has its problems of crime and hotels are often targeted. Our desk clerk also were not lying to you when... More 

seattle
Top Contributor
71 reviews 71 reviews
47 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 21, 2013

I was a little concerned by other reviews but found this hotel to be one of the best Comfort Stes. And I stay in them a lot. My ste was like new and a real door between the sitting area/kichenette and bedroom assured no noise from the hall. The breakfast had many hot options, even hash browns and Quality fresh... More 

Was this review helpful? Yes 1
watchful83, General Manager at Comfort Suites, responded to this review

Thank you for your encouraging comments. We look forward to serve you again on your future trips and thank you for your business. More 

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Additional Information about Comfort Suites

Address: 2427 N Germantown Pkwy, Cordova, TN 38018
Phone Number:
Location: United States > Tennessee > Cordova
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
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Also Known As:
Cordova Comfort Suites

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