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All 5 Cordova hotels

Comfort Suites

2.5 of 5 Hotel   |   2427 N Germantown Pkwy, Cordova, TN 38018
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Ranked #5 of 5 Hotels in Cordova
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40 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We just looked this place up on a discount hotel app and didn't know the area before stopping. Well lit parking, easy in & out, & clean lobby/entrance. Room was nice sized with separate sofa bed in one room and 2 queen beds. Comfortable beds, bedding, & pillows. Room was clean and smelled good; ac worked great! Plenty of towels... More

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Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 8, 2014 via mobile

Customer service good. Lobby and hallway renovation good. Current rooms terrible! The air conditioner so loud we turned it off. The couch looked like a reject from road side. Clerk said renovation would not be done until fall. Stay away until then.

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 13, 2014

Although the hotel was quiet at night, there was construction in the lobby, the room was dirty and the sofa furnishing was so dirty it was unbelievable. In addition, upon check-in we waited over 5, minutes for someone to s how up at the desk and had to hunt down clerk.

Was this review helpful? Yes 3
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2013

We stayed at this hotel after a long day of driving & spotting it just off the highway. The front desk clerk, Debbie, was extremely pleasant & seems to keep the place running & clean. The place is pretty worn out, very cheesy room, but comfy bed. Didn't try the breakfast because we were on the road early. Debbie did... More

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Harold D, General Manager at Comfort Suites, responded to this review

Dear Meh: Dear Edward, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We will let the front Desk Agent know how great they took care of you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to... More

West Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 15, 2013

We were a guest of this hotel in May of this year and were awoken in the morning from the desk clerk that our vehicle was broken into, along with another guests' vehicle. We were informed upon check-in the previous night that security around this area was of no concern and the lot/hotel was frequently monitored. Upon filing a police... More

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watchful83, General Manager at Comfort Suites, responded to this review

Dear Gujest, Please accept my sincere apology about the vehicle break ins. Our corporate office indeed gave you the true information. Our hotels are not targeted by vehicle thiefs, as commented by the police. Memphis, like any other major Metropolis has its problems of crime and hotels are often targeted. Our desk clerk also were not lying to you when... More

Top Contributor
67 reviews 67 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 21, 2013

I was a little concerned by other reviews but found this hotel to be one of the best Comfort Stes. And I stay in them a lot. My ste was like new and a real door between the sitting area/kichenette and bedroom assured no noise from the hall. The breakfast had many hot options, even hash browns and Quality fresh... More

Was this review helpful? Yes 1
watchful83, General Manager at Comfort Suites, responded to this review

Thank you for your encouraging comments. We look forward to serve you again on your future trips and thank you for your business. More

Chattanooga, Tennessee
Top Contributor
77 reviews 77 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 7, 2013

Things were outdated, but our room was clean and we scored our stay at a low price, so I can't complain too much. Breakfast was "eh". Beds were comfortable. I would probably try another hotel the next time I'm in the area.

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Fraser, Michigan
Top Contributor
273 reviews 273 reviews
26 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed April 30, 2013

We stayed one night because it was dark and late. The entire building was old and worn. It was clean, however the entire contents of the building were worn and old. Broken tiles in the bathroom, and worn fabric on the couches.

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watchful83, General Manager at Comfort Suites, responded to this review

We thank you for writing a response and am glad you enjoyed the service and cleanliness of our hotel. This hotel is indeed scheduled to go under renovations in the near future . More

Marion, Illinois
Top Contributor
78 reviews 78 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 11, 2013

Not a bad place to stay but not great. I am used to a bit nicer with Comfort Inn. The wallpaper is wearing and peeling in many places and the carpet is getting worn. The bed was comfortable and the price was very reasonable. Not a bad place, just average in my opinion

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Smyrna, Tennessee
Top Contributor
118 reviews 118 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 26, 2013

We have stayed at this hotel several times as we travel through the area. Most recently earlier this week (Jan 23, 2013). We like to stay here as the hotel is clean, comfortable, and reasonable. The staff is friendly and helpful. The hotel is convenient to I-40 and fairly quiet. On our most recent stay, my wife commented that that... More

Was this review helpful? Yes
Car31525, Manager at Comfort Suites, responded to this review

Thank you for taking the time to answer and review our property. I was happy to hear that we either met or exceeded your expectations and we look forward to seeing you again in the future. Thank you again for your comments. More

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Additional Information about Comfort Suites

Address: 2427 N Germantown Pkwy, Cordova, TN 38018
Phone Number:
Location: United States > Tennessee > Cordova
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
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Also Known As:
Cordova Comfort Suites

13 photos of this hotel

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