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All 5 Cordova hotels

Comfort Suites

2.5 of 5 Hotel   |   2427 N Germantown Pkwy, Cordova, TN 38018
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Ranked #5 of 5 hotels in Cordova
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38 people have reviewed this hotel

Traveler rating
    2
    6
    11
    6
    13
See reviews for
10
11
3
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Roselle
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2014

Although the hotel was quiet at night, there was construction in the lobby, the room was dirty and the sofa furnishing was so dirty it was unbelievable. In addition, upon check-in we waited over 5, minutes for someone to s how up at the desk and had to hunt down clerk.

Was this review helpful? Yes 1
Ontario
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2013

We stayed at this hotel after a long day of driving & spotting it just off the highway. The front desk clerk, Debbie, was extremely pleasant & seems to keep the place running & clean. The place is pretty worn out, very cheesy room, but comfy bed. Didn't try the breakfast because we were on the road early. Debbie did... More

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Harold D, General Manager at Comfort Suites, responded to this review

Dear Meh: Dear Edward, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We will let the front Desk Agent know how great they took care of you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to... More

West Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 15, 2013

We were a guest of this hotel in May of this year and were awoken in the morning from the desk clerk that our vehicle was broken into, along with another guests' vehicle. We were informed upon check-in the previous night that security around this area was of no concern and the lot/hotel was frequently monitored. Upon filing a police... More

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watchful83, General Manager at Comfort Suites, responded to this review

Dear Gujest, Please accept my sincere apology about the vehicle break ins. Our corporate office indeed gave you the true information. Our hotels are not targeted by vehicle thiefs, as commented by the police. Memphis, like any other major Metropolis has its problems of crime and hotels are often targeted. Our desk clerk also were not lying to you when... More

seattle
Top Contributor
60 reviews 60 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 21, 2013

I was a little concerned by other reviews but found this hotel to be one of the best Comfort Stes. And I stay in them a lot. My ste was like new and a real door between the sitting area/kichenette and bedroom assured no noise from the hall. The breakfast had many hot options, even hash browns and Quality fresh... More

Was this review helpful? Yes 1
watchful83, General Manager at Comfort Suites, responded to this review

Thank you for your encouraging comments. We look forward to serve you again on your future trips and thank you for your business. More

Chattanooga, Tennessee
Top Contributor
78 reviews 78 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 7, 2013

Things were outdated, but our room was clean and we scored our stay at a low price, so I can't complain too much. Breakfast was "eh". Beds were comfortable. I would probably try another hotel the next time I'm in the area.

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Fraser, Michigan
Top Contributor
240 reviews 240 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed April 30, 2013

We stayed one night because it was dark and late. The entire building was old and worn. It was clean, however the entire contents of the building were worn and old. Broken tiles in the bathroom, and worn fabric on the couches.

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watchful83, General Manager at Comfort Suites, responded to this review

We thank you for writing a response and am glad you enjoyed the service and cleanliness of our hotel. This hotel is indeed scheduled to go under renovations in the near future . More

Marion, Illinois
Top Contributor
69 reviews 69 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 11, 2013

Not a bad place to stay but not great. I am used to a bit nicer with Comfort Inn. The wallpaper is wearing and peeling in many places and the carpet is getting worn. The bed was comfortable and the price was very reasonable. Not a bad place, just average in my opinion

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Smyrna, Tennessee
Top Contributor
69 reviews 69 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 26, 2013

We have stayed at this hotel several times as we travel through the area. Most recently earlier this week (Jan 23, 2013). We like to stay here as the hotel is clean, comfortable, and reasonable. The staff is friendly and helpful. The hotel is convenient to I-40 and fairly quiet. On our most recent stay, my wife commented that that... More

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Car31525, Manager at Comfort Suites, responded to this review

Thank you for taking the time to answer and review our property. I was happy to hear that we either met or exceeded your expectations and we look forward to seeing you again in the future. Thank you again for your comments. More

Lookout Mountain, Georgia
Top Contributor
55 reviews 55 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 29, 2012

The staff is what stands out for me, at this property. Check - in was a blast with their friendly front desk staff. Very welcomed to see a nice friendly face at the end of the day, especially while checking into the hotel. There is a loud side,because of the highway traffic, and a quiet side. If noise doesn't bother... More

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Car31525, Manager at Comfort Suites, responded to this review

Thank you so much for your comments regarding your stay. It is always a pleasure to hear how wonderful our staff is doing. we work hard on training our staff to help meet and exceed our customer expectations. We look forward to seeing you on your next stay. Thank you again for your Comments. Carrie More

Nashville
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 28, 2012

I Love this Hotel. I have stayed here many times. The staff is friendly, the internet is super fast and the location is convenient to Wolfchase Galleria Mall. Rooms are clean and quiet. I would give this hotel 5 stars except for one issue....the breakfast. The sausage they serve for breakfast is the worst I have tasted in a hotel.... More

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Additional Information about Comfort Suites

Also Known As:
Cordova Comfort Suites
Address: 2427 N Germantown Pkwy, Cordova, TN 38018
Phone Number:
Location: United States > Tennessee > Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Cordova
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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