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BEST WESTERN Thunderbird Motel

900 South Jefferson Ave., Cookeville, TN 38501
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Certificate of Excellence 2014
BEST WESTERN Thunderbird Motel
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BEST WESTERN Thunderbird Motel
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212 reviews from our community

Traveler rating
    104
    76
    16
    8
    8
See reviews for
84
51
19
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Louis, MO
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 days ago NEW

We arrived about 11 pm. The front desk person was extremely helpful and friendly. The rooms were clean and seemed to be recently updated. The continental breakfast was very basic but good. I would recommend.

Was this review helpful? Yes
North Little Rock, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel and at a reasonable price , A++ I had to find a hotel at the last minute due to 5 hr traffic delay on I - 40. Staff was friendly and easy to work with. Hotel is close to about any chain restaurant you can name. Easy checkout. Not far from Sam's Club if you need to... More

Review collected in partnership with Best Western

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Grant Park, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

1st stay was better. 2nd stay, room needed to be aired out. Once that was done it was fine. We only stayed for one night each time. Convienent location. We would probably stay again. Call ahead for reservations, not always an occupancy. Staff was fine. Lots of restaurants are close.

Review collected in partnership with Best Western

Was this review helpful? Yes
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Larry, Thank you for taking time to leave us a review here on TripAdvisor. I am sorry to hear you had to air out your room. We had such a humid summer and I am sure glad fall is here. Cooler days and the leaves changing color. It's a great time to visit all the state parks Tennessee has... More

Zion Crossroads, Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got to Cookeville early and chose this Best Western because of the location. It is a nice hotel, clean and the staff is friendly. The Mexican restaurant on the grounds was a convenient choice for dinner since the walkway was covered.

Was this review helpful? Yes
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Elaine, We appreciate you taking the time to write us a review here on TripAdvisor. I am glad you enjoyed El Tapatio while you stayed with us. It is very popular and of course convenient since it is walk-able from our rooms. We hope to see you again soon! More

Brentwood, Tennessee, United States
1 review
4 of 5 stars Reviewed 1 week ago

Registration was easy with professional staff; Room was immaculate, I could not have had a better hotel travel experience. Yes, would definitely go back. Nice breakfast also. Parking was quite easy especially if you came in early.

Was this review helpful? Yes
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

We thank you for taking the time to leave us a review here on TripAdvisor. It sounds like you had a great stay with us. We look forward to seeing you again! More

Knoxville
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The motel was a little dated but was very clean. We had an upstairs location and it was very quiet. The bed was comfortable and the bathroom was clean. It had a duel sink outside the bathroom that was very nice. It was not far from Tennessee Tech. and there was a Mexican Restaurant on the property.

Was this review helpful? Yes
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Thank you for leaving us a review here on TripAdvisor. I'm glad to hear you enjoyed our comfortable beds and had a quiet pleasant stay. Many people do like El Tapatio on our property, so I hope you were able to have a meal there. If not, be sure to eat there on your next stay with us. More

Brownsville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Try this place when you are stopping in Cookeville. You can pay more, but you won't have a better experience. Rooms were clean, property clean and safe, staff helpful and unobtrusive. We travel a LOT and are use social media to help guide us in our choices. BW Thunderbird in Cookeville is rated high and deserves it. Save your money... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear William, Thank you for your kind words about our property. We appreciate you taking the time to leave us a review here on TripAdvisor. I am glad you had a good stay with us and we hope you get to come back and see us again soon! More

Hayward, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and our dogs were very pleased with everyone at Cookeville's Best Western. Our stay was extended front a week to six and everyone was so nice and helpful. The house keeping staff always provided extra towels when we needed them. The front desk was always friendly and caring as we were in Cookeville visiting my ill father and... More

Was this review helpful? Yes 2
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Carol, Thank you very much for writing us a wonderful review here on TripAdvisor. I am glad to hear you had a good stay with us. We enjoyed having you and your pets here. We look forward to you staying with us again if you have the need. More

Los Angeles, California
Top Contributor
121 reviews 121 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our room was large and comfortable. The decor was nice enough. My eye was drawn immediately to the hairdryer that looked like a vacuum mounted to the wall. It worked fine but was very awkward to use. The continental breakfast included a nice selection of fresh fruit and a waffle maker.

Was this review helpful? Yes
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Helen, Good news! We will be replacing our hairdryers! The sooner the better in my opinion. I can't say exactly when but I do expect by the end of the year. We hope you stop by and get to see them! More

Dallas, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Inexpensive and a reason - the "wireless internet" is wireless and has NO bandwidth at all. You can't even connect to a simple web site from the lobby... If you need internet access it's not here but you can get it at one of the fast food places located nearby

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Anthony, Thank you for taking the time to write a review. To address your issues with our wifi I will be completely honest. When we had this system installed a few years ago we had no problems. This past year we have received some complaints on connection and speed. Most of this is due to the rapid increase of... More

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Additional Information about BEST WESTERN Thunderbird Motel

Address: 900 South Jefferson Ave., Cookeville, TN 38501
Phone Number:
Location: United States > Tennessee > Cookeville
Price Range (Based on Average Rates): $
Number of rooms: 76
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Also Known As:
Best Western Thunderbird Hotel Cookeville
Best Western Cookeville
Cookeville Best Western

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