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Clarion Inn

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970 South Jefferson Avenue, Cookeville, TN 38501 (Formerly Garden Hotel)
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Clarion Inn
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Clarion Inn
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151 reviews from our community

Traveler rating
    42
    38
    11
    24
    36
See reviews for
52
21
8
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Staley, North Carolina
Top Contributor
53 reviews 53 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Had been traveling all day and it was getting late - stopped at this hotel out of necessity and would not have chosen it otherwise. This was an old building with outside and inside corridors; we got the outside and there was noise with children running up and down the walkway. The bathroom was surprisingly large but again it was... More 

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Bowling Green, Kentucky
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place was gross. I was afraid to walk around the room barefoot. The bathtub had lots of black mold. I had to wipe the dirt from the bottom of the dresser before putting our clothes inside. Couldn't sleep after spotting some kind of bug on the comforter (plus all the street noise) and just couldn't stop thinking about the... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We were in town for a sccer tournament. We arrived and the door to our room was open. Every thing seemed to be in order but I did think the room was dated and not very clean. This morning I went to join my family for breakfast at 9:04 and they would not let me join them at all. Even... More 

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Port Washington, Wisconsin
1 review
2 of 5 stars Reviewed 3 weeks ago

We would never stay there again! The housekeeping was terrible. One day they came to clean to early we were still there asked them to come back and they never did so needless to stay we had no clean sheets and no clean towels for the day. They gave us dirty paper cups for the coffee and went to the... More 

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Newburgh
2 reviews
1 of 5 stars Reviewed March 23, 2015

My family and I went to Tennessee for my birthday/ spring break. With our destination being Piegon Forge. We were getting tired, so we decided to stop for the night. We were looking for a hotel that was reasonably priced yet a decent place to stay when we decided to try out the Clarion. The main lobby is very misleading.... More 

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Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 7, 2015

Stayed here for a week for training with my company. This place is a fantastic place to stay. Their breakfast buffet is very good and has REAL scrambled eggs, not that fake powder junk. Real egg, sausage, bacon(twice a week) biscuits and gravy, fruit, grits or potatoes, sausage biscuit sandwiches, cereal, bagels, muffins, danishes. Several choices of drink, milk, coffee,... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed March 6, 2015

The hotel appeared older on the outside, but was newly renovated on the inside. The Front Desk Manager, Brandy, made our stay outstanding! She checked my wife and I in earlier than the normal check in time, helped accommodate our special requests, and even gave us a snack bag for being a Diamond member. Brandy also referred us to a... More 

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Cookeville, Tennessee
2 reviews
5 of 5 stars Reviewed March 1, 2015

Once again, I was extremely satisfied with my stay. I came back to Cookeville on my monthly business meeting, and was met with the same generous staff as before. Upon arriving Tuesday morning, I was met by the same adorable and energetic young woman at the front desk. She was so pleasant and saw to every one of my needs... More 

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Killen, Alabama
1 review
1 of 5 stars Reviewed February 25, 2015

Most hotels have a policies that require payment for a last minute cancellation, which is understandable. This hotel's policy is no different, however their management refuses to make an exception even when a winter storm is on the way and a cancellation is necessary. Extremely poor customer service and delivery of the message was very curt and insincere. Makes you... More 

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Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel exceeded all my expectations. The bed was comfortable, but it's the employees who really stood out. The were all unfailingly polite and professional, but the staff in the restaurant are truly exceptional. The waitress, Yoko, is super friendly and personable. She's an incredible asset. The breakfast is to die for. I stayed for a week and eventually met... More 

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