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Holiday Inn Express Hotel & Suites Cookeville

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1228 Bunker Hill Road, Cookeville, TN 38501
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Holiday Inn Express Hotel & Suites Cookeville
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Holiday Inn Express Hotel & Suites Cookeville
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104 reviews from our community

Traveler rating
    55
    33
    11
    4
    1
See reviews for
27
20
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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Miami Beach, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I didn't have high expectations when American Airlines cancelled their flight and gave me a voucher for this hotel. However, when I arrived, I was quite surprised. The hotel is located a bit off the beaten track, but it was great. I was greeted with a smile by Michael at the front desk, who said that at least I would... More 

Was this review helpful? Yes
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again under better circumstances. More 

Asheville, NC
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The desk staff welcoming, helpful, and knowledgeable. I asked for a room near the lobby and got one. The door key card worked every time, which rarely happens for me. The room was totally clean well equipped, the bed comfortable. There is a Pilot gas station next door on my side of the building, but it was no problem, since... More 

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Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. P.S. We will keep your senior center request in mind for the future. More 

Louisville, Kentucky
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was super clean and the front desk staff were super. We were thrilled that the mattresses were firm and there were a variety of pillows on our bed (soft and firm...labeled on the pillow cases). The complimentary breakfast was fabulous and there was one lady that kept everything filled and fresh. Awesome cinnamon rolls! The staff was super... More 

Was this review helpful? Yes
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

McMinnville, Tennessee
2 reviews
4 of 5 stars Reviewed March 19, 2015

My husband and I stayed here the night before delivering our third son. We live about an hour away and had to be at the hospital early so we decided to come and have one last peaceful night before heading into life with 3 boys under age 5 :). The staff was very friendly, rooms clean, and it was quiet.... More 

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Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thanks for choosing us for your stay in Cookeville. congratulation on the new Boy. Hope you come back to visit us soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 14, 2015

This is my first review. I travel a ton. I should've used this site more and read the reviews. The truck stop side is loud. Air brakes and trailers banging awake you all hours of the night. The rooms are nice and the staff is friendly. BUT, the truck stop makes this a nightmare to get a good night's sleep.

Was this review helpful? Yes 1
Cookeville H, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

We are sorry for your bad nights stay regarding the Pilot station next to the hotel. Please give us another try an call the hotel direct to arrange for a room on the other side. Thanks for your comments More 

Virginia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 3, 2015

Good motel and convenient to I40. Breakfast good. 24 hour truck stop is located on backside of motel with all the attendant 24 hour noise. When checking in would request a room on the front side of motel. Otherwise good value for money.

Was this review helpful? Yes 1
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thanks for your comments, an the tip. Great idea. More 

Columbia, Tennessee, United States
2 reviews
5 of 5 stars Reviewed December 18, 2014

Cookeville, Tennessee and this HIE hosted 124 players, coaches, and staff for the 8th Toyota East-West All Star Classic. The hotel staff was tremendously helpful, and went out of their way to accommodate our every need. We will certainly use this hotel again to host our event.

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Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

The staff were polite, welcoming and quickly took care of a minor problem we had with the remote. The room had plenty of space, was comfortable and quite. We had a nice night's rest. The continental breakfast was good. The checkout process was quick and easy. The hotel is convenient to I-40, lots of restaurants, and some shopping. We will... More 

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Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thanks for your wonderful comments. More 

Danville, KY
Top Contributor
87 reviews 87 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 4, 2014

Very pleased with our stay. The staff was accommodating and friendly. We had no problem using our electronics, & especially liked having two plug receptacles on each lamp base. We enjoyed waffles for breakfast, but there were many options. The bed was so comfortable.

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Whiteville TN
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here only one night on our way to Gatlinburg TN and were amazed at how clean and quiet an Interstate Hotel could be. Wonderful bed and breakfast along with the most helpful staff one could ever ask for. Easy access to I-40 and close, close proximity to many franchise and home town restaurants.

Was this review helpful? Yes
Cookeville H, Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thanks for your awesome remarks I will pass them onto our staff. More 

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24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (11)
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Dining (3)
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Business center/function rooms (1)
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Hotel & grounds (4)
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Pool/beach area (1)
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Other (4)
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