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Country Inn & Suites by Carlson, Cookeville

Certificate of Excellence
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1151 South Jefferson Avenue, Cookeville, TN 38506 (Formerly Baymont Inn & Suites Cookeville)
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Country Inn & Suites by Carlson, Cookeville
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Country Inn & Suites by Carlson, Cookeville
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413 reviews from our community

Traveler rating
    174
    136
    58
    32
    13
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170
59
23
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gray, Tennessee
Top Contributor
59 reviews 59 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed on a Saturday night to be in Cookeville for a play at the Performing Arts Center. The front desk check in clerk was very friendly and helpful. The hotel was clean and appeared to have been updated. Our room was on the 4th floor and was quiet. The room was clean and everything I used (fridge, hairdryer, air conditioner,... More 

Was this review helpful? Yes
Karla C, General Manager at Country Inn & Suites by Carlson, Cookeville, responded to this review

Thanks for your review. I will pass on the great comments to Rob at the front desk. We are proud of our updates. There's only two more to go. Thanks for staying with us. Come back soon. More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean king non smoking room. Quiet floor, good breakfast. Near I 40. Courteous clerks. Cons: one of the bath towels should have been replaced. It looked older and worn. Hallway carpeting could use shampooing but hotel is under renovation so it explains it.

Was this review helpful? Yes
Karla C, General Manager at Country Inn & Suites by Carlson, Cookeville, responded to this review

Thanks for staying with us. We are on the verge of being the Cookeville Premiere Hotel. Come back soon. More 

Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed 4 weeks ago

this hotel is fine, but the staff at the reception desk is special, and real evidence for southern hospitality. Louisa went out of her way to make me feel welcome, and Carly was just lovely. A fantastic team!

Was this review helpful? Yes
Karla C, Front Office Manager at Country Inn & Suites by Carlson, Cookeville, responded to this review

Dear business traveler from Philadelphia, Thank you so much for your kind comments. Here at Country Inn & Suites of Cookeville, we pride ourselves on our customer service, and gracious guests such as yourself make our jobs a pleasure. Southern Hospitality is in our blood. Thank you for noticing and commenting! We look forward to seeing you again when your... More 

Cookeville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is amazing. During the summer of 2014 we used this hotel every weekend, for business and family travel. The location is great being close to the restaurant district, several excellent state parks, and right next door to a 12 screen theater. The rooms are nice and affordable, especially the suites and the staff is friendly and professional. Over... More 

Was this review helpful? Yes 1
Karla C, Front Office Manager at Country Inn & Suites by Carlson, Cookeville, responded to this review

Dear Dustin, Thank you so much for your astute review of our property and the remarkable individuals who work at the front desk and provide such outstanding service to our valued guests. We look forward to providing you with another exemplary experience in the very near future. See you soon... Louise. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Carly and Louise were extraordinarily helpful on assisting me with a room for my TN Tech student. There breakfast is fabulous! Rooms were clean and neat. They have my business until my daughter graduates!!!

Was this review helpful? Yes
Karla C, General Manager at Country Inn & Suites by Carlson, Cookeville, responded to this review

Thanks for staying at the new Country Inn & Suites in Cookeville. And the great comments make us feel good. We are excited about the new changes and so glad you stayed with us. Come back anytime. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I walked in the door and was greeted by two lovely ladies at the front desk (Carly and Louis). They were extremely nice and helpful. The entire staff was attentive and very friendly. The room was clean and the breakfast is awesome!

Was this review helpful? Yes
Karla C, General Manager at Country Inn & Suites by Carlson, Cookeville, responded to this review

We have the most fun! Thanks for the great comments and for staying with us in Cookeville. We are so proud of our upgrades and excited to show our guests the new look. Please come back soon. I will share the comment with my crew. More 

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