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Fairfield Inn & Suites Cookeville

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1200 Sam's Street, Cookeville, TN 38506
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Fairfield Inn & Suites Cookeville
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Fairfield Inn & Suites Cookeville
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138 reviews from our community

Traveler rating
    75
    37
    20
    5
    1
See reviews for
47
27
9
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (33)
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Top Contributor
290 reviews 290 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Frieny staff at desk and recommended places for dinner. Rooms was clean and located away from the interstate traffic noise Standard free breakfast no problems Maid had only left one towel in room so check before you need more

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Billreedred thank you so much for your wonderful 5 star review. Our Guests are our number one priority and giving them the best possible stay is our goal. I do hope next time in the area that you will stop in and see us again. More 

Central City, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

An April family reunion took us to Cookeville and we stayed at the Fairfield Inn and Suites on recommendation of someone local. It is a beautiful hotel, very clean, modern, and I required an accessible room which more than met all my needs. Very friendly and accommodating staff. Good location close to lots of restaurants and shopping. Near the interstate... More 

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Lynn thank you so much for the 5 star review. We are so very glad you enjoyed your stay and do hope next time in the area that you will stay with us again. More 

Danville, KY
Top Contributor
87 reviews 87 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Because of a death in the family, we visited Cookeville, TN and the Fairfield Inn & Suites offered a bereavement rate. The hotel is up-to-date with beautiful colors, exceptional staff (especially Japheph) and a delightful buffet breakfast. The first day we had waffles, sausage and fruit and the second we had eggs, biscuits, and sausage gravy (a good ole southern... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Alicia thank you for taking the time to give us such a wonderful review. I am so sorry for your loss and I am glad during the difficult time we were able to help in some small way. I do hope next time in the area that you will be able to stay with us again. More 

Cordova, Tennessee
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent the night on our way home after a three week journey and visiting family in Virginia, Maine and North Carolina. We were too tired to drive to Memphis so we spent the night. The room was clean and cozy. Everything was n good working order and the staff hVe is a list of local recommended restaurants. We had... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jnbliving thank you for taking the time to fill out the Trip Advisor Survey. It appears you had an excellent stay and I want to thank you for sharing it with us. We hope next time in the area you will be able to stay with us again. More 

Davidson, North Carolina
Top Contributor
216 reviews 216 reviews
44 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great stop between Nashville and Knoxville. It is to the expected Marriott standards. My room and bath were very clean and did not experience any rode noise from the interstate. My late arrival was not an issue either. The following morning we had a very fine selection for foods for breakfast. It is easy on and off.... More 

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Allenriverford thank you so very much for your great 5 star review. So so appreciate our valued guests taking the time to give us a big thumbs up. I hope next time in the area you will please stay with us again. Thank you again. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2015

I checked in on a Saturday night and had a very pleasant stay. The front desk staff was very friendly and the room was clean and comfortable. I spend about 70-90 nights per year in hotels (mainly with Marriott) and this one was up to Marriott standards.

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jon P than you so very much for your wonderful 5 star review. We are always so happy to hear from our very valued guests. I do hope next time in the area you will please stay with us again. More 

Evansville, Indiana
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 17, 2015

Upon our arrival to check in, we were met with the front desk clerk who was on the phone. His frustration with the caller bled into our conversation and I felt as if our checking in was of great inconvenience to him. There was absolutely nothing warm or hospitable during our check in. It's not what we'vecome to expect to... More 

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Thank you for taking the time to fill out our survey. I am sorry you had an unpleasant check in experience, because this is by far not our standard. I do hope in the future you will give us another try More 

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 of 5 stars Reviewed April 12, 2015

We arrived and all I wanted was a cup of hot decaf coffee. It was cold as stone. Also, no real half & half prepackaged creamers- just the nasty fake stuff. No fruit, cookies, or anything. For an area where many have to travel early, the breakfast starts relatively late. We were able to get cold cereal but no skim... More 

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Workaholic Mom I am so sorry that your stay was not up to par. We would have been happy to have made you fresh coffee and I am sorry what we had was cold. I am also sorry there was not cookies or fruit for you when you arrived. Our guest satisfaction is our number one priority and I appreciate... More 

Orange, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015 via mobile

Just a quick one night stay during a road trip from California to Virginia. Hotel was a little out of the way (across from Sam's Club) but was clean, well appointed, and the staff was very friendly and accommodating! They gave us a recommendation to a local restaurant in the downtown (Old Town) area -- Crawdaddy's - that was excellent... More 

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Thank you so very much for your wonder 5 star review. I am so glad you enjoyed Crawdaddys down town because it is a favorite of our guests. I do hope next time in the area you will stop by and see us again. More 

Lenoir City, TN
Top Contributor
104 reviews 104 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 2, 2015

Although I'm a Marriott rewards member and can stay at any level using points I am usually very pleased to stay in a Fairfield Inn. The beds are just as wonderful, the rooms are just as clean, and the water just as hot. For a night or two on business these are usually great rooms. But, a few issues with... More 

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Kelly F, I am so very sorry for your unpleasant stay. It is our goal to please every single guest and I am sorry we fell short during your visit. The Housekeeping staff is very good at checking the clocks and I am sorry they missed resetting yours. The staff at the front desk is very knowledgeable with locations of... More 

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