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Fairfield Inn & Suites Cookeville

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1200 Sam's Street, Cookeville, TN 38506
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Fairfield Inn & Suites Cookeville
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Fairfield Inn & Suites Cookeville
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135 reviews from our community

Traveler rating
    72
    37
    20
    5
    1
See reviews for
45
27
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cordova, Tennessee
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent the night on our way home after a three week journey and visiting family in Virginia, Maine and North Carolina. We were too tired to drive to Memphis so we spent the night. The room was clean and cozy. Everything was n good working order and the staff hVe is a list of local recommended restaurants. We had... More 

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Davidson, North Carolina
Top Contributor
215 reviews 215 reviews
44 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great stop between Nashville and Knoxville. It is to the expected Marriott standards. My room and bath were very clean and did not experience any rode noise from the interstate. My late arrival was not an issue either. The following morning we had a very fine selection for foods for breakfast. It is easy on and off.... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Allenriverford thank you so very much for your great 5 star review. So so appreciate our valued guests taking the time to give us a big thumbs up. I hope next time in the area you will please stay with us again. Thank you again. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I checked in on a Saturday night and had a very pleasant stay. The front desk staff was very friendly and the room was clean and comfortable. I spend about 70-90 nights per year in hotels (mainly with Marriott) and this one was up to Marriott standards.

Was this review helpful? Yes
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jon P than you so very much for your wonderful 5 star review. We are always so happy to hear from our very valued guests. I do hope next time in the area you will please stay with us again. More 

Evansville, Indiana
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Upon our arrival to check in, we were met with the front desk clerk who was on the phone. His frustration with the caller bled into our conversation and I felt as if our checking in was of great inconvenience to him. There was absolutely nothing warm or hospitable during our check in. It's not what we'vecome to expect to... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Thank you for taking the time to fill out our survey. I am sorry you had an unpleasant check in experience, because this is by far not our standard. I do hope in the future you will give us another try More 

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We arrived and all I wanted was a cup of hot decaf coffee. It was cold as stone. Also, no real half & half prepackaged creamers- just the nasty fake stuff. No fruit, cookies, or anything. For an area where many have to travel early, the breakfast starts relatively late. We were able to get cold cereal but no skim... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Workaholic Mom I am so sorry that your stay was not up to par. We would have been happy to have made you fresh coffee and I am sorry what we had was cold. I am also sorry there was not cookies or fruit for you when you arrived. Our guest satisfaction is our number one priority and I appreciate... More 

Orange, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Just a quick one night stay during a road trip from California to Virginia. Hotel was a little out of the way (across from Sam's Club) but was clean, well appointed, and the staff was very friendly and accommodating! They gave us a recommendation to a local restaurant in the downtown (Old Town) area -- Crawdaddy's - that was excellent... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Thank you so very much for your wonder 5 star review. I am so glad you enjoyed Crawdaddys down town because it is a favorite of our guests. I do hope next time in the area you will stop by and see us again. More 

Lenoir City, TN
Top Contributor
104 reviews 104 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although I'm a Marriott rewards member and can stay at any level using points I am usually very pleased to stay in a Fairfield Inn. The beds are just as wonderful, the rooms are just as clean, and the water just as hot. For a night or two on business these are usually great rooms. But, a few issues with... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Kelly F, I am so very sorry for your unpleasant stay. It is our goal to please every single guest and I am sorry we fell short during your visit. The Housekeeping staff is very good at checking the clocks and I am sorry they missed resetting yours. The staff at the front desk is very knowledgeable with locations of... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2015

Yes, the room was clean. Yes, the bed was comfortable. However, for a rate upward of $150 per night I would expect a few upgrades that this hotel is sorely lacking. First, absent in my room were working, accessible power outlets. The options were these: outlets behind the bed, behind the television, outlets at the base of the lamp (which... More 

Was this review helpful? Yes 1
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jeff C. I am very sorry that you did not enjoy your stay with us and found the rate too high. We pride ourselves on making sure our guests have the best possilbe stay and I am sorry if we fell short on your visit. More 

Powell, Ohio
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 17, 2015

Stayed here 3/15/15 on a trip. This hotel is in the CENTRAL time zone so if you are traveling down from the eastern time zone understand once you get off of 75 you basically lose an hour for most of TN other than Chatanooga. I had trouble with the hotel's internet. I'm not giving them a downcheck for this because... More 

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Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

ken241 thank you for your 4 star rating. I am so glad the staff was helpful and our internet is being updated in the next couple of weeks. I am sorry you did not enjoy the extended breakfast, but I do hope nex time in the area you will please visit us again. More 

Atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2015

I have been staying at this hotel for several years on my trips to Tennessee. I would not stay anywhere else. The hotel is always impeccably clean. The business center functions flawlessly. But best of all---are the people who work here. They are uniformly professional and courteous. More important to road warriors, they go out of their way to do... More 

Was this review helpful? Yes
FFICookevilleGM, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Valerie D. thank you so much for your amazing revue. We pride ourselves on taking the best possible care of our Guests. We so appreciate you taking the time to give us a 5 Star Review and hope next time in the area you will stop in again. More 

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