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Fairfield Inn & Suites Cookeville

2.5 of 5 1200 Sam's Street, Cookeville, TN 38506
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Certificate of Excellence 2014
Fairfield Inn & Suites Cookeville
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Fairfield Inn & Suites Cookeville
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117 reviews from our community

Traveler rating
    66
    34
    13
    3
    1
See reviews for
39
25
8
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel one night and it was just ok. The staff were very rude and the night guy was beyond rude. The room window curtains were so thin that someone could easily look in at you undressing or anything. The location was terrible it's all the way pushed back into a parking lot that you can barely... More

Was this review helpful? Yes
Denise F, Manager at Fairfield Inn & Suites Cookeville, responded to this review

KamJ, I am so sorry to hear that you did not have a good stay and I will make sure to look into the issues you had. All of our rooms have black out shades that are behind the curtains that can block out any light or issues with people looking in. Sometimes it is difficult to see the rods... More

Tennessee
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for the first time. Beautiful hotel, friendly staff but the AC unit makes a loud startling noise when it comes on at night. Housekeeping needs improving in the bathroom. Found lots of long hairs in the corner. Otherwise nice place.

Was this review helpful? Yes
FFICookevilleGM, Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear dtrail6203, Thank you so very much for taking the time to give us a review on trip advisor. Making sure we provide our guests with the best possible stay is our number one priority. I am so very sorry to hear about the issues you had during your recent stay, but please know they have been addressed. I do... More

Chattanooga, Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love staying at this hotel for business meetings in Cookeville. The hotel is always clean and the staff are always helpful. The breakfast is awesome. The exercise room has just enough equipment to keep you in shape while away from home. The pool is fun and the whirlpool is hot and relaxing after a long buisness meeting. The hotel... More

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FFICookevilleGM, Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear Wmanning111, Thank you so much for taking the time to respond on trip advisor about our hotel. I am so glad that everything you experienced here was to your satisfaction and we always appreciate the high praises from our valued guests. I do hope next time in the area that you will come and stay with us again. Once... More

Fredericksburg, Virginia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is close to highway, but yet far enough away that you don't hear the traffic. It is close to restaurants. The hotel does not offer lunch or dinner so you have to go out to eat. The bed was very comfortable.

Was this review helpful? Yes
Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear Jane R, Thank you for staying with us! I agree, we are in a great location since we are close to the interstate but you don’t hear the noise! I’m so glad to hear that you found your bed comfortable; Marriott Beds are the best! We look forward to your next stay with us! More

Houston, Texas
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Three very important aspects - the rooms were CLEAN; the desk clerk was friendly & helpful; the rooms were quiet. We were upgraded (without our asking) from regular king rooms to suites,tucked on the third floor away from everyone. (There was a group of playful young boys in the lobby downstairs.) The complimentary breakfast was that of any other hotel:... More

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Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear aerdna56, Thank you for your wonderful review of our hotel! We pride ourselves on having exceptionally clean rooms and a friendly staff, I am glad that you were able to experience this during your stay! From time to time we are able to upgrade guests, which can be a real treat to stay in one of our spacious suites!... More

Rochester, New York
Top Contributor
54 reviews 54 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

in town on business. Stayed here two nights and they exceeded my expectations. From check in to check out, every employee I came in contact with was very friendly, professional and efficient. When you spend a good number of nights/year in hotels, you don't want to feel like a business associate. You want to feel like a guest. Every employee... More

Was this review helpful? Yes
Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear Alan_W63, Thank you for your recent stay and review of our property! Our staff is one of the absolute best, and it is great to hear that you felt like a guest in our home! Thank you for the suggestion about adding a treadmill, I will make sure that this is taken into consideration when we start our next... More

Nesbit, Mississippi
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We like to stop halfway on our annual drive to the mountains. This is our second year at the Fairfield Inn and both stays have been excellent. The hotel has a very modern and colorful decor scheme. The rooms are comfortable and well appointed. The bathroom is spacious, clean and solid enough that you feel reasonably private in there. They... More

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Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear janeewoo, Thank you for staying with us on your last 2 visits through Cookeville! I’m glad you had an excellent stay and find our rooms very comfortable and clean. We are very lucky to have a large variety of restaurants nearby, and it is very easy access to the interstate. We hope to see you next year on your... More

Greeneville, Tennessee, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 21, 2014

My husband and I planned a trip to Cookeville just to take in the area for the day, and made reservations here before leaving home. Upon arriving, the hotel appeared to be updated, and nice enough upon entering the lobby. The guy at the front desk, asked if we would mind to stay on the first floor as this is... More

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Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear 746jrs, First of all, please accept my sincere apology that you did not receive the comfortable stay that you expected. I’m glad that you found your room clean and the pool area nice, but I’m sorry that you had issues in your room that prevented you from getting a good night’s sleep. Thank you so much for bringing these... More

Weare, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2014

My husband and I stayed here one night as we were traveling from the East Coast to Louisiana for work. We stayed on the first floor in a king room. The room was immaculate and the sheets were clean. The shower and bathroom were updated and there was plenty of water pressure. The staff was very friendly and I would... More

Was this review helpful? Yes
Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear Anne L, Thank you so much for your recent stay and review of Fairfield Inn & Suites Cookeville. I am very glad you found your room “immaculate.” Our staff takes great pride in ensuring that every guest receives an extremely clean room and friendly service! I will pass your comments on to our staff; they love to hear when... More

Belton, South Carolina
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

This is a very nice hotel and the staff are extremely helpful and friendly. I have stayed at this hotel several times and found each to be a pleasant stay. I find the included breakfast to be very well balanced and also a great variety.

Was this review helpful? Yes
Misty P, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Dear Mike B, Thank you for your repeat loyalty to our hotel when you visit the Cookeville Area. I’m so happy to hear that you find our staff helpful and friendly! We try to make sure we have a variety of items to please everyone’s taste on our breakfast buffet, I’m glad that you enjoy it! Thank you again for... More

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Additional Information about Fairfield Inn & Suites Cookeville

Address: 1200 Sam's Street, Cookeville, TN 38506
Location: United States > Tennessee > Cookeville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cookeville 2.5*
Number of rooms: 81
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Also Known As:
Fairfield Inn & Suites Cookeville Hotel Cookeville
Fairfield Inn And Suites Cookeville

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