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All 17 Cookeville hotels

Comfort Suites Cookeville

2.0 of 5 Hotel   |   1035 Interstate Drive, Cookeville, TN 38501
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61%
Ranked #10 of 17 hotels in Cookeville
A recent review
5 of 5 stars reviewed 1 week ago
James B Chattanooga, Tennessee
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60 people have reviewed this hotel

Traveler rating
    18
    15
    11
    14
    2
See reviews for
21
6
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great value hotel! Convenient to Interstate. Very friendly and helpful staff. Newly renovated, excellent breakfast and, even though it was a little after 9 AM the attendant did not rush anyone up or act agitated that we were there. Highly recommend for business or pleasure.

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Weehawken, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is great value for money. The hotel is clean, renovated, breakfast is nice, courteous and helpful staff, location is great (lots of places to eat, a Starbucks, and gas stations near by) and is right off the highway. Would definitely stay here again. Can't beat the price (had AAA discount) for what I got.

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Quincy, Illinois
1 review
5 of 5 stars Reviewed 5 weeks ago

Great Service, Friendly, Competent People at the Desk, Great Breakfast, Comfy Beds and Pullouts. Our team has stayed there for about 5 consecutive years...it has always been a great stop! Would recommend highly!

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chicago
Top Contributor
148 reviews 148 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 15, 2014

It's hard to rate this place any higher right now because they are going through a major renovation, so during our stay the lobby was totally torn up. The staff was very pleasant and our room was very nice, and even though things were messy it didn't interfere with our stay. Breakfast was good, and the location was perfect.

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Murfreesboro, Tennessee
1 review
3 of 5 stars Reviewed February 11, 2014

This hotel is currently under remodel, but looks great. The only reason I return time after time is because of desk personnel. Very helpful.The person that stands out the most with always there to help is front desk clerk, Saundra Heney, She has been there a good while and no limits to her helpful ways and continuous smiles.Great Job!

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Carmen S, General Manager at Comfort Suites Cookeville, responded to this review

Saundra is appreciative of your genuine review, she is indeed always smiling and willing to provide exceptional service. Our front desk team strive to emulate Saundra's great demeanor. Thank you for exalting comment, see you again soon! More

Madison, Alabama
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

I would definitely stay again. The room was a little dark. I told Luis and he had a floor lamp at my door when I got back from dinner. Great value and more importantly a great staff. One negative was the carpet had some rips however they were clean.

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Carmen S, General Manager at Comfort Suites Cookeville, responded to this review

Thank you for your kind words, Luis was exceptionally pleased that you appreciate his thoughtfulness. We strive to ensure a complete satisfaction to our guests. Come and visit us again soon and see our new carpets. More

Spencer, Tennessee
2 reviews
5 of 5 stars Reviewed January 2, 2014

We enjoyed our stay there in Cookeville last week and we had a great time. The evening staff was very helpful and professional and we had plenty of room for our whole family with the big and comfy pull out couch! It was clean, quiet and very nice! it was really nice they had a good breakfast in the morning-... More

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Carmen S, General Manager at Comfort Suites Cookeville, responded to this review

I'm glad you enjoyed your stay and our breakfast. Please come visit us again soon. More

Jacksonville, Florida, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 31, 2013

The floor we were on they were renovating why did they put people on the floor while they are renovating is beyond me. There were big pieces of plastic taped up on each side of the floors that you had to go through if you wanted ice we just went without ice. The plastic pieces were freaking the kids out.... More

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Carmen S, General Manager at Comfort Suites Cookeville, responded to this review

I appreciate your outspokenness regarding your dissatisfaction with the condition of the hotel at the time of your stay. I apologize for this, however, please allow me to invite you and your family again and I can assure you that with our newly renovated rooms your children will be delighted. More

Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 28, 2013

For years, I've been a loyal Choice Hotel customer and successfully encouraged friends to stay at Choice Hotels. This remained true even after bad experiences at such places as a Quality Inn in Jackson, MS and a Comfort Inn in Delta, CO until this experience. Because of my Choice Hotel loyalty, four friends and I booked 2 rooms at the... More

Was this review helpful? Yes 1
Carmen S, General Manager at Comfort Suites Cookeville, responded to this review

I apologize for your inconvenience the reason why you were charged is you did not show up nor cancelled your reservation for 2 rooms on the time that you were supposed to inform the hotel of your change of arrival date. Your concern is not a constant occurrence to our hotel contrary to what you had said. You were charged... More

Batesburg, South Carolina
1 review
5 of 5 stars Reviewed December 28, 2013

My recent stay at Comfort Suites, Cookesville, Tn I am very pleased that we had a very satisfactory stay. Rooms very clean. Staff was exceptional very courteous and accommodating . We will surely stay at this hotel again I feel sure and do recommend to all my friends.

Was this review helpful? Yes
Carmen S, General Manager at Comfort Suites Cookeville, responded to this review

My staff and I appreciate your review and look forward to seeing you soon. Wishing you and your family a Happy and Prosperous New Year. More

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Additional Information about Comfort Suites Cookeville

Also Known As:
Comfort Inn Cookeville
Cookeville Comfort Suites
Address: 1035 Interstate Drive, Cookeville, TN 38501
Phone Number:
Location: United States > Tennessee > Cookeville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 hotels in Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Cookeville 2*
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