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Comfort Suites Cookeville

2.0 of 5 1035 Interstate Drive, Cookeville, TN 38501
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Comfort Suites Cookeville
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Comfort Suites Cookeville
Comfort Suites Cookeville
Comfort Suites Cookeville
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81 reviews from our community

Traveler rating
    34
    18
    13
    14
    2
See reviews for
26
9
7
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plainfield, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in late February 2015. We had seen some unfavorable reviews of this hotel on some other sites, so we were a little worried about staying here. Wow, were we surprised! This hotel was recently remodeled and it was great. The staff was great from the moment we checked in until checkout. The room was very clean, quiet... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You so much for the kind words. We are so pleased to know that despite any negative comments from others you still gave us a chance. We have been going through some major changes with staff, breakfast and of course the renovations. It was such a pleasure to have you here and we hope to see you again the... More 

Wood Dale, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 days, my daughter had surgery on her knee, so i took care of her at this hotel instead of her dorm. The staff was so amazing, Lucy, the breakfast hostess, was very caring with my breakfast needs, Sherry, the Guest Service Manager, Brittnay, the front desk manager and Mike, the front desk host, were very... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You so much for the great review. It was our pleasure having you here at our hotel and we look forward to seeing you again the next time you are in Cookeville. Sherry More 

Albemarle, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

The hotel is clean and newly redone. It felt very safe and is in a great location with easy access from the interstate. The staff from the general manager to the custodian and house keeping are friendly and accommodating. Brittnay was so helpful giving information and providing recommendations. Only issue we might have in the future is they are not... More 

Was this review helpful? Yes 2
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank you so much for staying with us and for the great review. I will share your kind words with everyone. We take pride in showing every guest that walks through the door a great experience. We look forward to seeing you again the next time you are in the Cookeville area. Sherry More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015 via mobile

When we arrived there had been a mix-up with the on-line reservations. The general manager quickly stepped in to move our family of 6 into our desired suite combination. The breakfast was good -- chocolate and cinnamon waffles, good scrambled eggs, and biscuits and gravy. The decor was very inviting, both new and modern. When we come back to this... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You for taking the time to fill out the online review for us. We are so pleased to know that we were able to make things right even though it wasn't our fault. We look forward to seeing you and your family the next time you are in Cookeville. Hope you had a wonderful Holiday. Sherry More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2014

I stayed at this hotel the week of thanksgiving. I was visiting family in the area as well as getting some work done at the beginning of the week. Brittnay and Sherry were great at the hotel and very helpful. the room was clean and it was a nice area to stay in. overall a great experience!

Was this review helpful? Yes 2
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You so much for the great review. I will share it with Brittnay and tell her to keep up the great work. It was our pleasure having you here over the Thanksgiving Day holiday. We look forward to seeing you again soon! Sherry More 

North Wilkesboro, North Carolina
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 9, 2014

I checked the reviews on this hotel before going. They were pretty much spot on. It is not a new hotel, but the reviews said it had been renovated. It had been. It was in good shape. Good and clean and worth staying at. The rooms were clean and spacious. There was no smell, as in some older hotels. The... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Rick, Thank You so much for all the kind words. We are so pleased to know that you enjoyed your stay so much. We look forward to having you stay with us again the next time you are in Cookeville. Sherry More 

Sun City Center, Florida
Top Contributor
52 reviews 52 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 7, 2014 via mobile

We stayed there the day after Thanksgiving. Everything was as it should be. Can't think of anything that was not. I have to write 200 characters, minimum; dont understand why I have to be verbose, as that tells anyone what they might want to know, so: It was up to date; did not need rennovation. The breakfast was in line... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Robert, Thank You so much for taking the time to do a review for us. It was our pleasure having you stay here with us. We are so pleased to know that you loved our renovations and our staff. Hope to see you again the next time you are in Cookeville. Yours, Sherry More 

Dayton, Ohio
2 reviews
5 of 5 stars Reviewed November 21, 2014

The hotel rooms were recently updated and the beds were nice and comfortable. The breakfast had had mutiple selections to choose from as well. I recomend this hotel, parking can get a little tight as mutiple hotels share the same lot,but a i arrived late as well.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You so much for the great review. We are so pleased that you loved your stay with us. We look forward to seeing you again the next time you are in Cookeville. Sherry More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Saundra and Sherry are two of the best guest service clerks I have ever dealt with during my travels throughout the US. They go above and beyond when it comes to accommadting my needs and requests. Again I cannot give more accolades to these two fine individuals.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Kevin, Thank You so much for the wonderful review! As always it is mine & Saundra's pleasure to help you in any way we can when you are here. We are so glad that you always choose us to stay at when you are in Cookeville working. We will see you again soon. Hope you have a wonderful day! Sherry More 

mid-TN
Top Contributor
89 reviews 89 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 25, 2014

We ended up not staying here because upon check-in were sent to a room with the wrong type of beds. Clerks at the desk could not figure out how to change, so we left to find a room at another hotel. When a charge for one-night stay came up on our credit card, I called the manager. She investigated, called... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

I am so sorry about that. I am glad that we were able to get the credit back on your card. We hope this won't keep you from giving us a second chance. Hope to see you again. Yours, Sherry More 

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Additional Information about Comfort Suites Cookeville

Address: 1035 Interstate Drive, Cookeville, TN 38501
Phone Number:
Location: United States > Tennessee > Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Cookeville 2*
Number of rooms: 54
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Also Known As:
Comfort Inn Cookeville
Cookeville Comfort Suites
Hotel Style:
#2 Business Hotel in Cookeville

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