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Comfort Suites Cookeville

2.0 of 5 1035 Interstate Drive, Cookeville, TN 38501
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Comfort Suites Cookeville
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Comfort Suites Cookeville
Comfort Suites Cookeville
Comfort Suites Cookeville
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77 reviews from our community

Traveler rating
    30
    18
    13
    14
    2
See reviews for
25
8
7
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel the week of thanksgiving. I was visiting family in the area as well as getting some work done at the beginning of the week. Brittnay and Sherry were great at the hotel and very helpful. the room was clean and it was a nice area to stay in. overall a great experience!

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You so much for the great review. I will share it with Brittnay and tell her to keep up the great work. It was our pleasure having you here over the Thanksgiving Day holiday. We look forward to seeing you again soon! Sherry More 

North Wilkesboro, North Carolina
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I checked the reviews on this hotel before going. They were pretty much spot on. It is not a new hotel, but the reviews said it had been renovated. It had been. It was in good shape. Good and clean and worth staying at. The rooms were clean and spacious. There was no smell, as in some older hotels. The... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Rick, Thank You so much for all the kind words. We are so pleased to know that you enjoyed your stay so much. We look forward to having you stay with us again the next time you are in Cookeville. Sherry More 

Sun City Center, Florida
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed there the day after Thanksgiving. Everything was as it should be. Can't think of anything that was not. I have to write 200 characters, minimum; dont understand why I have to be verbose, as that tells anyone what they might want to know, so: It was up to date; did not need rennovation. The breakfast was in line... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Robert, Thank You so much for taking the time to do a review for us. It was our pleasure having you stay here with us. We are so pleased to know that you loved our renovations and our staff. Hope to see you again the next time you are in Cookeville. Yours, Sherry More 

Dayton, Ohio
2 reviews
5 of 5 stars Reviewed November 21, 2014

The hotel rooms were recently updated and the beds were nice and comfortable. The breakfast had had mutiple selections to choose from as well. I recomend this hotel, parking can get a little tight as mutiple hotels share the same lot,but a i arrived late as well.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Thank You so much for the great review. We are so pleased that you loved your stay with us. We look forward to seeing you again the next time you are in Cookeville. Sherry More 

1 review
5 of 5 stars Reviewed November 10, 2014

Saundra and Sherry are two of the best guest service clerks I have ever dealt with during my travels throughout the US. They go above and beyond when it comes to accommadting my needs and requests. Again I cannot give more accolades to these two fine individuals.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

Kevin, Thank You so much for the wonderful review! As always it is mine & Saundra's pleasure to help you in any way we can when you are here. We are so glad that you always choose us to stay at when you are in Cookeville working. We will see you again soon. Hope you have a wonderful day! Sherry More 

mid-TN
Top Contributor
89 reviews 89 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 25, 2014

We ended up not staying here because upon check-in were sent to a room with the wrong type of beds. Clerks at the desk could not figure out how to change, so we left to find a room at another hotel. When a charge for one-night stay came up on our credit card, I called the manager. She investigated, called... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

I am so sorry about that. I am glad that we were able to get the credit back on your card. We hope this won't keep you from giving us a second chance. Hope to see you again. Yours, Sherry More 

Cottontown, Tennessee
1 review
5 of 5 stars Reviewed October 19, 2014

I had a pleasant stay at this hotel. The clerks were very friendly and helpful and provided helpful answers to questions when asked. Chelsea and Mike were the two that I primarily spoke to. They interacted more like friends and treated all guests as tho they were welcome and glad to have them staying. The suite was very comfortable, clean... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Suites Cookeville, responded to this review

kenmone, Thank You so much for the great review. It was our pleasure having you here at our hotel. We take pride in treating our guests as if they were family and making their stay a great one. I will share your comments with Chelsea & Mike and let them know how great of a job they are doing. We... More 

Maryville, TN
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 11, 2014

My 20 year old son and I spent the night at this location last night after a few hours of car hunting. We had driven to Cookeville late on Friday afternoon to look at a car that we were interested in buying and knew it would be late before we finished. I booked this location thru Choice Hotels and used... More 

Was this review helpful? Yes
Cathy H, Manager at Comfort Suites Cookeville, responded to this review

Thank you for taking time to review our hotel, we greatly appreciate your feedback. We do hope to see you on your next visit to Cookeville to enjoy our facility again. Thank you. Cathy, GM More 

1 review
3 of 5 stars Reviewed September 22, 2014

The Comfort Suites is ranked right, at being the 11th of 17 hotels in Cookeville. When you enter the parking lot, the Comfort Suites looks closed. There is a huge rusty storage container sitting by the entrance in a handi- capped parking spot. When you enter the lobby there is a "air freshener odor". We were on the second floor... More 

Was this review helpful? Yes
Cathy H, Public Relations Manager at Comfort Suites Cookeville, responded to this review

Thank you for taking time to review our hotel, we greatly appreciate your feedback. We do apologize we did not meet your expectations. We are in the process of completing renovations and most of your dislikes will be up to your standard. We do hope that you will visit us again to see the completed Brand New rooms. Thank you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014 via mobile

I stay in comfort suites all over the southeast three to four nights every single week. I have never been moved to submit a review until today. I walked in and as soon as I was in the lobby , I was greeted by Penny Pulley in the warmest, most kindest way that I have ever experienced. She made me... More 

Was this review helpful? Yes 1
Cathy H, Manager at Comfort Suites Cookeville, responded to this review

Thank you for taking time to review our hotel, we greatly appreciate your feedback. I am so pleased to here you felt at home during your stay. Our goal is for all guest's to feel at home and we strive for excellent customer service. We do hope we will see you on your next visit to Cookeville and see the... More 

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Additional Information about Comfort Suites Cookeville

Address: 1035 Interstate Drive, Cookeville, TN 38501
Phone Number:
Location: United States > Tennessee > Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Cookeville 2*
Number of rooms: 54
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Also Known As:
Comfort Inn Cookeville
Cookeville Comfort Suites
Hotel Style:
#2 Business Hotel in Cookeville

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