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Comfort Inn & Suites Cookeville

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1045 Interstate Drive, Cookeville, TN 38501
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites Cookeville
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Comfort Inn & Suites Cookeville
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131 reviews from our community

Traveler rating
    58
    42
    15
    6
    10
See reviews for
45
34
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lynchburg, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was the second time that my husband and I spent the night at this Comfort Inn and Suites. We returned while traveling home because we had such a good experience during our first stay. I must say that this stay was even better than the first...which was hard to beat! The staff was friendly and professional, the room and... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for taking the time to write us a review. We are very glad that you had such a wonderful stay last time, and it is great to see that your expectations were exceeded this time as well. We strive to provide optimal service, and it is always a pleasure to see our goals have been achieved. Again, thank... More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

The room was ok. The bed was better than some. There was a bit of a smell but not obnoxiously so. The bathroom lights were dusty and had cobwebs. The TV was not adjusted correctly so you only had a small viewing box inside of the large flat screen. The breakfast was ok but the toaster didn't work at all... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

I would like to apologize on behalf of the hotel on your recent stay with us. I will pass along your concerns to the appropriate departments and to Management to insure these are resolved. Thank you for staying with us and we hope you will give us a second chance at showing you this is a wonderful place to stay.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The room was very nice . Clean and spacious. Attendant Shana at the front desk provided friendly helpful customer service. Indoor pool and exercise room. Pleasant stay altogether. I would highly recommend this hotel.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the great review. I will share it with Shanna and the rest of the staff. It will provide encouragement to all staff to keep up the great work. We are so glad you enjoyed your stay with us and we look forward to seeing you again the next time you are in the Cookeville area.... More 

Bronston, Kentucky
Top Contributor
52 reviews 52 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I don't usually stay at this hotel in this area but they had a good price, the rooms were very nice and large, they were very clean and comfortable, breakfast was included which I have no complaints about it was good and offered a good variety each morning, the only complaint I have about in the mornings is that coffee... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the kind words and for staying with us. We are so pleased to hear that you enjoyed your stay with us. We hope to see you again the next time you are in the Cookeville area. Sherry More 

Richmond, Virginia
Top Contributor
95 reviews 95 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 29, 2015

Perfectly adequate for a stopover - convenient and clean. Did not have much staff interaction so I can't comment on that. They were busy. Seemed like there was only one person working. Had to find desk clerk when I wanted to check out in the morning.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for taking the time to go online and do a review for our hotel. We are so pleased to hear that you had a nice stay and we hope that you will return again in the future to stay with us. Hope you have a wonderful day. Sherry More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2015

We were the last to check in of the night, the hotel was sold out but you couldn't tell, it was very quiet morning and night. The friendly staff maintains a clean hotel, comfortable suite & the king bed was very comfortable.

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you so much for staying with us and for the kind words. We strive to show all our guests what a great place the Comfort Inn & Suites is. We are so pleased to know that you had a wonderful stay with us. We look forward to seeing you again the next time you are in the Cookeville area.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015 via mobile

Shan made my stay here even better. I travel for work and and needed stay for extra day.Shan accommodated me. An ice storm hit and I couldnt get in my car he assisted me in getting in my car. When i travel i will only stay here.

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Darryl, Thank You so much for the kind words about Shan. I will share them with him and Management. I am so glad to hear that you enjoyed your stay with us and that out Front Desk Agent Shan went above and beyond for you and helped you. We hope to see you again the next time you are in... More 

Crossville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Crossville, Tn. hit with level 3 Ice Storm Commencing 02-21-15 Saturday. Lost all power and phones. Very cold and at 80 and 76 my wife and I could not tough it out. Lucky to secure a suite at the Comfort Inn and Suites in Cookeville, Tn. approx. 45 miles west on I-40. We were met by the General Manager Mr..... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You for the great review and the nice comments on the staff. I will share them with the whole staff. We would all like to thank you for staying with us during the power outages. We are so glad to hear your power is back on and that you and your family are safe. Sherry More 

Brandon, Mississippi
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2015

Was stuck in area on a business trip and was glad to be greeted by friendly and efficient front desk staff and quickly checked into a King Room. Room was clean, comfy bed, nice furniture, and good TV channels. Only thing I didn't like is these new digital TV systems don't have SLEEP function!

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Edwin, Thank You so much for taking the time to go online and give a review. We are so glad to hear that you enjoyed your stay. It was such a pleasure having you stay here with us. I will share your kind words with our front desk staff. Hope to see you again soon. Sherry More 

Abilene, Texas
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 10, 2015

Found this hotel after traveling on the interstate and needing a place to stay. First, Cookeville was very, very busy, so I enjoyed the fact that the hotel sat up a bit from the busy road that goes through the central business district. The hotel staff was very kind when checking in and out. The room itself is modern, clean... More 

Was this review helpful? Yes 1
Brittnay C, Front Desk Agent at Comfort Inn & Suites Cookeville, responded to this review

Thank you for taking the time to let us know how we did during your recent stay with us. We are glad to hear that you had a wonderful experience at our hotel and met your expectations. We hope you plan to stay with us again during your next visit and give us another chance to make your stay just... More 

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