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Comfort Inn & Suites Cookeville

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1045 Interstate Drive, Cookeville, TN 38501
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Comfort Inn & Suites Cookeville
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Comfort Inn & Suites Cookeville
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137 Reviews from our TripAdvisor Community

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Traveler rating
    61
    44
    15
    7
    10
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48
37
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Our room was very clean and spacious. The pool was clean but the water was a little cold. All the staff was kind. It was a little pricey. My husband went in to ask about a room, we thought it was a little high, went across the street to the Hampton Inn and that was more then my husband was... More 

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Lawrenceburg, Kentucky, United States
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a long weekend for a HOG rally. The front desk staff was wonderful, the breakfast staff were on the ball- kept everything full and the area clean. Beds were great, shower pressure good. Nice outdoor area. Would recommend!

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SILER CITY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A stop over to Branson. I booked the two bedroom suite, and was very surprised at the size of the rooms. A very good location off 40 and close to eating places. You could tell it had gone through renovations, but everyone enjoyed their room and had a peaceful night sleep.

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Forney, United States
2 reviews
5 of 5 stars Reviewed June 9, 2015

We always use this property as our stop over on our way to the Smokey Mountains. The property is always clean and the staff has always been very friendly and helpful. Shana was especially friendly and helpful during out last visit in May.

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Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you so much for staying with us and for the kind words. I will share them with Shana and the rest of the staff. Your kind words will provide them with confidence to keep up the great guest satisfaction. We hope to see you again the next time you are passing through the Cookeville area. Hope you have a... More 

2 reviews
4 of 5 stars Reviewed May 27, 2015

The staff was very friendly, they were also knowledgeable of the area. Me and my wife arrived late for a very courteous to us. The bed was very comfortable . There are plenty of restaurants nearby. I would definitely stay there again.

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Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for the kind words and for the 4 out of 5 stars. It was such a pleasure having you here with us. We are so pleased to hear that you enjoyed your stay. We look forward to seeing you again the next time you are in the Cookeville area. Sherry More 

pittsburg, ks
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015 via mobile

We came in extremely late after never having one bad experience at a Comfort Inn. The door to our room appeared as though someone at some point had tried to pry it open-scary. My mother stepped on cereal that was left on the floor-apparently not vacuumed. I was lying in bed watching tv when some very small green insect came... More 

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Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

I would like to start by apologizing to you on behalf of our hotel. I will bring up your concerns with Management so that they are aware and can speak with the appropriate departments. We hope that this will not keep you away and that you will find it in your heart to give us a second chance at showing... More 

Lynchburg, Virginia
1 review
5 of 5 stars Reviewed May 20, 2015

This was the second time that my husband and I spent the night at this Comfort Inn and Suites. We returned while traveling home because we had such a good experience during our first stay. I must say that this stay was even better than the first...which was hard to beat! The staff was friendly and professional, the room and... More 

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Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for taking the time to write us a review. We are very glad that you had such a wonderful stay last time, and it is great to see that your expectations were exceeded this time as well. We strive to provide optimal service, and it is always a pleasure to see our goals have been achieved. Again, thank... More 

1 review
3 of 5 stars Reviewed May 17, 2015

The room was ok. The bed was better than some. There was a bit of a smell but not obnoxiously so. The bathroom lights were dusty and had cobwebs. The TV was not adjusted correctly so you only had a small viewing box inside of the large flat screen. The breakfast was ok but the toaster didn't work at all... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

I would like to apologize on behalf of the hotel on your recent stay with us. I will pass along your concerns to the appropriate departments and to Management to insure these are resolved. Thank you for staying with us and we hope you will give us a second chance at showing you this is a wonderful place to stay.... More 

1 review
5 of 5 stars Reviewed May 10, 2015

The room was very nice . Clean and spacious. Attendant Shana at the front desk provided friendly helpful customer service. Indoor pool and exercise room. Pleasant stay altogether. I would highly recommend this hotel.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the great review. I will share it with Shanna and the rest of the staff. It will provide encouragement to all staff to keep up the great work. We are so glad you enjoyed your stay with us and we look forward to seeing you again the next time you are in the Cookeville area.... More 

Bronston, Kentucky
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 25, 2015

I don't usually stay at this hotel in this area but they had a good price, the rooms were very nice and large, they were very clean and comfortable, breakfast was included which I have no complaints about it was good and offered a good variety each morning, the only complaint I have about in the mornings is that coffee... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the kind words and for staying with us. We are so pleased to hear that you enjoyed your stay with us. We hope to see you again the next time you are in the Cookeville area. Sherry More 

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