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Comfort Inn & Suites Cookeville

2.0 of 5 1045 Interstate Drive, Cookeville, TN 38501
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Comfort Inn & Suites Cookeville
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Comfort Inn & Suites Cookeville
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123 reviews from our community

Traveler rating
    53
    41
    13
    6
    10
See reviews for
41
33
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brandon, Mississippi
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was stuck in area on a business trip and was glad to be greeted by friendly and efficient front desk staff and quickly checked into a King Room. Room was clean, comfy bed, nice furniture, and good TV channels. Only thing I didn't like is these new digital TV systems don't have SLEEP function!

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Edwin, Thank You so much for taking the time to go online and give a review. We are so glad to hear that you enjoyed your stay. It was such a pleasure having you stay here with us. I will share your kind words with our front desk staff. Hope to see you again soon. Sherry More 

Abilene, Texas
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this hotel after traveling on the interstate and needing a place to stay. First, Cookeville was very, very busy, so I enjoyed the fact that the hotel sat up a bit from the busy road that goes through the central business district. The hotel staff was very kind when checking in and out. The room itself is modern, clean... More 

Was this review helpful? Yes 1
Brittnay C, Front Desk Agent at Comfort Inn & Suites Cookeville, responded to this review

Thank you for taking the time to let us know how we did during your recent stay with us. We are glad to hear that you had a wonderful experience at our hotel and met your expectations. We hope you plan to stay with us again during your next visit and give us another chance to make your stay just... More 

Kosciusko
Top Contributor
127 reviews 127 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Front desk was very helpful in checking us in, great room with senior discount. We planned to stay one night (we were there for a funeral) after eating breakfast talked to young man at desk and he was helping us with directions to funeral home and we could see that it was going to make us driving after dark when... More 

Was this review helpful? Yes 1
Sherry S, Director of Sales at Comfort Inn & Suites Cookeville, responded to this review

Thank you so very much for your special compliments; which I have proudly shared with my team. It was an enormous pleasure to have you stay with us and I am delighted that you enjoyed your stay so much and were made to feel welcome. That is just how we want our visitors to feel and something we strive to... More 

Moses Lake, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 12, 2015

I had a reservation at this hotel, tried to check in early, The lady said they had plenty of rooms, The Front desk lady was not only noxious but never smiled, They would not let me check in early so canceled and went to another nearby property and really had a nice room. First impressions is very important to me.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Ron, I like to start by apologizing for you for the Front Desk Agent not smiling at you when you came to the hotel. Unfortunately the room type you booked online was sold out the night before and that is why we could not let you check in early, like you wanted. Sometimes when you book online with a special... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

I made my reservation on line at the Choice Hotels website. The front end staff at the hotel, a guy named Stephan was very good. There was a problem with the room, and so he put us in the same type of room down the hall. Unfortunately there was a minor problem with the mechanism on the toilet in this... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the Great review! I will share it with Stephan and let him know to keep up the good work. We are so glad he was able to solve all your issues. We hope you had a very Happy Holiday! Sherry More 

MARTIN,TN.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2014

We have stayed here 2 years in a row for state football championship.Rooms are big ,modern techie in room,good bed and good breakfast, senior discount I was pleased, will stay here again.This has been our hotel of choice for parents and grandparents of our team,breakfast was well managed and lobby was big enough for overflow of our group to eat... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You for taking the time to give us a review. We enjoyed having you and the team here. We look forward to seeing you guys again. Hope you had a great Holiday! Sherry More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed December 28, 2014

We r staying for 3 nights. Room is nice. We did get exactly the room and floor we asked for the bad thing is rollaway bed will not fit in room with pullout open. So someone did not plan that well. Bed comfortable and amenities ok pool is not heated as stated freezing cold. The only good thing about breakfast... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for the great review. We are so pleased to know that you enjoyed your stay with us. We hope you had a wonderful Christmas & a very Happy New Year. Sherry More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

From the check in which took only a couple minutes, to the check out which took even less time, this was a very pleasant stay. Each staff member we had contact with was wonderful, friendly, and helpful. From the reservation desk (Debbie) to each onsite front desk person (Stephan and Terrence). And we like the fact that the morning breakfast... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the great review. I will share it with Terrence & Stephan. It will serve as encouragement to keep doing a great job. We hope that you had a very Merry Christmas and will have a very Happy New Year. We look forward to seeing you in 2015 when you return to the Cookeville area. Yours... More 

Lowell, Michigan
1 review
1 of 5 stars Reviewed December 17, 2014

Stayed for one night and initially looks good on the out side and a fresh looking place. So the room itself was good clean. Fitness center could use some attention. Treadmill had a loose belt so it it felt like you were running on ice. I gave up on that after 10 minutes. I sat down at the weight machine... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Travis, I would like to apologize for all the issues you had. Management and staff are now aware of these and we are in the processes of fixing them. We hope that in the future you will decide to give us another chance at showing you what a great place this is. Hope you have a Happy Holiday! Sherry More 

Richmond, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed December 16, 2014

Room was comfy and clean. Staff was helpful and very friendly. Property was clean and inviting. If I pass through this way again I will stay here. Breakfast was good. Easy access to the interstate and lots of good restaurants nearby.

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You for staying with us on your most recent trip. We really appreciate the kind words and the 5 out of 5 you gave us. We look forward to seeing you again the next time you are passing through. Hope you have a Happy Holidays. Sherry More 

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Additional Information about Comfort Inn & Suites Cookeville

Address: 1045 Interstate Drive, Cookeville, TN 38501
Phone Number:
Location: United States > Tennessee > Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Cookeville 2*
Number of rooms: 60
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Also Known As:
Comfort Inn & Suites Cookeville Hotel Cookeville
Comfort Inn And Suites Cookeville
Comfort Inn Cookeville
Cookeville Comfort Inn
Hotel Style:
#4 Family Hotel in Cookeville

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