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Comfort Inn & Suites Cookeville

2.0 of 5 1045 Interstate Drive, Cookeville, TN 38501
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Comfort Inn & Suites Cookeville
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Comfort Inn & Suites Cookeville
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120 reviews from our community

Traveler rating
    51
    40
    13
    6
    10
See reviews for
41
32
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moses Lake, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I had a reservation at this hotel, tried to check in early, The lady said they had plenty of rooms, The Front desk lady was not only noxious but never smiled, They would not let me check in early so canceled and went to another nearby property and really had a nice room. First impressions is very important to me.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Ron, I like to start by apologizing for you for the Front Desk Agent not smiling at you when you came to the hotel. Unfortunately the room type you booked online was sold out the night before and that is why we could not let you check in early, like you wanted. Sometimes when you book online with a special... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I made my reservation on line at the Choice Hotels website. The front end staff at the hotel, a guy named Stephan was very good. There was a problem with the room, and so he put us in the same type of room down the hall. Unfortunately there was a minor problem with the mechanism on the toilet in this... More 

Was this review helpful? Yes 1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the Great review! I will share it with Stephan and let him know to keep up the good work. We are so glad he was able to solve all your issues. We hope you had a very Happy Holiday! Sherry More 

MARTIN,TN.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have stayed here 2 years in a row for state football championship.Rooms are big ,modern techie in room,good bed and good breakfast, senior discount I was pleased, will stay here again.This has been our hotel of choice for parents and grandparents of our team,breakfast was well managed and lobby was big enough for overflow of our group to eat... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You for taking the time to give us a review. We enjoyed having you and the team here. We look forward to seeing you guys again. Hope you had a great Holiday! Sherry More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 5 weeks ago

We r staying for 3 nights. Room is nice. We did get exactly the room and floor we asked for the bad thing is rollaway bed will not fit in room with pullout open. So someone did not plan that well. Bed comfortable and amenities ok pool is not heated as stated freezing cold. The only good thing about breakfast... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for the great review. We are so pleased to know that you enjoyed your stay with us. We hope you had a wonderful Christmas & a very Happy New Year. Sherry More 

2 reviews
5 of 5 stars Reviewed December 23, 2014

From the check in which took only a couple minutes, to the check out which took even less time, this was a very pleasant stay. Each staff member we had contact with was wonderful, friendly, and helpful. From the reservation desk (Debbie) to each onsite front desk person (Stephan and Terrence). And we like the fact that the morning breakfast... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the great review. I will share it with Terrence & Stephan. It will serve as encouragement to keep doing a great job. We hope that you had a very Merry Christmas and will have a very Happy New Year. We look forward to seeing you in 2015 when you return to the Cookeville area. Yours... More 

Lowell, Michigan
1 review
1 of 5 stars Reviewed December 17, 2014

Stayed for one night and initially looks good on the out side and a fresh looking place. So the room itself was good clean. Fitness center could use some attention. Treadmill had a loose belt so it it felt like you were running on ice. I gave up on that after 10 minutes. I sat down at the weight machine... More 

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Travis, I would like to apologize for all the issues you had. Management and staff are now aware of these and we are in the processes of fixing them. We hope that in the future you will decide to give us another chance at showing you what a great place this is. Hope you have a Happy Holiday! Sherry More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed December 16, 2014

Room was comfy and clean. Staff was helpful and very friendly. Property was clean and inviting. If I pass through this way again I will stay here. Breakfast was good. Easy access to the interstate and lots of good restaurants nearby.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You for staying with us on your most recent trip. We really appreciate the kind words and the 5 out of 5 you gave us. We look forward to seeing you again the next time you are passing through. Hope you have a Happy Holidays. Sherry More 

1 review
5 of 5 stars Reviewed December 10, 2014

The room was very clean and quiet. I really enjoyed my visit. Ashely made my visit extra special. She was amazing. Very cheerful, knowledgeable, helpful, and professional. She provided superb service and made me feel at home! I would definitely stay again.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You for staying with us. We are so pleased to know that you enjoyed your stay. We hope to see you again soon. Sherry More 

1 review
5 of 5 stars Reviewed December 4, 2014

Ashley is the most beautiful human being on the planet. The hotel wasn't bad either. Great room and shower. Excellent service and genuine care. Personable conversations and made us feel at home. I would definitely stay again.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

I will share your review with Ashley and I'm sure she will agree when I thank You for the kind words about her and the hotel. We look forward to seeing you again the next time you are in Cookeville. Sherry More 

Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 30, 2014

Friendly service, clean rooms, and complimentary breakfast is available early. We stopped overnight for rest during our road trip and have no complaints. Ashley greeted us upon our arrival and we received a call in our room to make sure everything was fine - good customer service. They also had competitive rates and we were provided with the best one.

Was this review helpful? Yes
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank You so much for the kind words. We pride ourselves on the excellent customer service. I will share this with Ashley and let her know to keep up the great work! Hope to see you again soon. Sherry More 

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Additional Information about Comfort Inn & Suites Cookeville

Address: 1045 Interstate Drive, Cookeville, TN 38501
Phone Number:
Location: United States > Tennessee > Cookeville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Cookeville 2*
Number of rooms: 60
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Also Known As:
Comfort Inn & Suites Cookeville Hotel Cookeville
Comfort Inn And Suites Cookeville
Comfort Inn Cookeville
Cookeville Comfort Inn
Hotel Style:
#4 Family Hotel in Cookeville

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