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All 8 Columbia hotels

Holiday Inn Express Columbia

2.5 of 5 Hotel   |   1561 Halifax Drive, Columbia, TN 38401
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Ranked #2 of 8 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Bo S Knoxville, Tennessee
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58 reviews from our community

Traveler rating
    37
    14
    4
    1
    2
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18
15
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fairfax, Virginia
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

My family was in town for a funeral, and the Holiday Inn Express was the only one that had room availability. Little did I know that was for a hidden reason. The housekeeping service was horrible, and when we went to check out on Sunday morning the front desk agent didnt know how to simply change the method of payment.... More

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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This is the third time I have stayed at this hotel and I have been extremely satisfied each time. I have stayed at over 100 different hotels in the past 15 years for work. I mostly stay at business class hotels Hampton Inns, Courtyards, Holiday Inn Express, Residence Inns, Doubletrees, etc. and this is one of my favorite hotels. The... More

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Bo S, Thank you for choosing to stay with us again, at the Holiday Inn Express in Columbia, TN. We appreciate you taking the time to review your stay with us. We are very glad to hear that you were able to enjoy your stay. We appreciate your compliments of our staff and property. We look forward to you... More

Medina, TN
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was 5 stars all the way. Check-in was easy and the young lady who checked us in was very polite. There were cookies for the guests at check-in. The room was very spacious. This is one of the cleanest rooms that I have stayed in in probably 10+ years of travel. Normally, you may see some dirt in the... More

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MrDvPatel, General Manager at Holiday Inn Express Columbia, responded to this review

Dear Medinamomof2, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are so glad to hear that you enjoyed your stay with us. We will pass along your compliments to our staff. We take pride in our cleanliness and our courteous staff, so... More

Bethesda, Maryland
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and recent but the side on the highway is awfully noisy and you can hear trucks all night. Without the noise issue, I would have given a 5 to the hotel. The bed is comfortable and the room of decent size. Breakfast is also good.

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clbcp, General Manager at Holiday Inn Express Columbia, responded to this review

Dear Travelalot0007, Thank you for taking the time to review your recent stay with us. We apologize for the inconvenience you endured during the most important part of your stay. Our hotel is constructed with windows that are rated for better privacy from outside sounds. However, with the hotel being conveniently located directly off the interstate, traffic can sometimes be... More

Effingham, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2014

Hotel was very busy but customer service was still good. Rooms were clean and beds comfortable. The breakfast was hot and contained a good variety to choose from. I have stayed there a few time when in the area on business and the price this time seemed a little high for the region.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Bruce B, Thank you for choosing Holiday Inn Express Columbia, TN. We are glad to hear that you enjoyed your stay with us, and were able to enjoy some of our amenities. Thank you for taking the time to review our property, we appreciate your kind words about our hotel and staff. We look forward to seeing you again... More

Pensacola Beach, Florida
Top Contributor
133 reviews 133 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 31, 2014

Most comfortable and quite clean ! New beds, shower/tub combination and a complete set of toiletries abound. New LCD TV's are included in rooms. Beautiful view of the ever-changing foliage from third floor venue !! Needed something quick after departing MUSIC CITY ! Highly recommended y'all.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear PhilHarmonik, Thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate your wonderful review of our property. We are glad you were able to enjoy your stay with us, and take advantage of our amenities. We hope to see you again in your future travels to the area. Thank you again. More

Highland , Il
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed here on our way home from Destin, Fl. It is right off of interestate 65, very convenient, looked Brand new, very friendly staff, very clean. Rooms were nicely decorated, fridge and microwave in all rooms. They had a nice hot breakfast included. We stopped in late at night, but there were a few restaurants near by if you... More

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Decorator2737, Thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate all of your kind words. We are so glad you enjoyed your stay with us, and were able to take advantage of some of our amenities. We are at exit 46 off of I65, we hope you will be back to see... More

Fort Smith, Arkansas
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 12, 2014

We stayed one night at this hotel for the Tough Mudder Nashville race. Our race was canceled on Sunday, so we were bummed to spend so much money for nothing. The hotel was nice. I wish it wasn't so expensive though. I didn't feel like the value matched the price. I mean, it's in the middle of nowhere for $144/night... More

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Christina W, Thank you for staying with us at Holiday Inn Express Columbia. We appreciate your nice review. We apologize for the issue you had with the room next to yours, but glad the front desk staff was able to help you with this matter. We are glad you enjoyed our breakfast, and hopefully you were able to enjoy... More

Nashville, TN
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 5, 2014 via mobile

In short the management does not care about your concerns and how you are treated as a customer. All they want is your money and don't care if you return. I will never stay at this hotel again. The Hampton Inn next door knows how to treat their customers and will have my business in the future.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Columbia, responded to this review

Dear Stihltm, Thank you for your review of our property. We are very sorry if the level of service you received was not up to par. I have sent you a private message in an effort to obtain additional details about your experience. We hope to hear from you soon and be of further assistance. Kind Regards, Tracy V. Case... More

Nashville, Tennessee
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2014

I am on the road about 3 days a week and this was a great hotel for all you business travelers. The hotel is right off the exit and is new! The rooms are clean and well taken care of. The staff is incredibly friendly and welcoming! I highly suggest this hotel for weekday travel!

Was this review helpful? Yes
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Jennifer N., Thank you for choosing Holiday Inn Express Columbia. We appreciate your kind words and we are so glad you enjoyed your stay with us. We will be sure to make our housekeeping staff aware of your compliments. We hope to be considered again in your future travels. Thank you again. More

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Additional Information about Holiday Inn Express Columbia

Address: 1561 Halifax Drive, Columbia, TN 38401
Phone Number:
Location: United States > Tennessee > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Columbia 2.5*
Number of rooms: 73
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Also Known As:
Holiday Inn Express Columbia Hotel Columbia

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