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All 9 Columbia hotels

Holiday Inn Express Columbia

2.5 of 5 Hotel   |   1561 Halifax Drive, Columbia, TN 38401
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Holiday Inn Express Columbia
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Ranked #3 of 9 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Ajwaddle
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65 reviews from our community

Traveler rating
    40
    15
    6
    1
    3
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20
16
1
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family was traveling home to northern Indiana from orange beach alabam. We got there at about 7pm. We checked in quickly so the kids could get to the pool! The pool was so warm clean and easy excessible The room smelled fresh and clean The continental breakfast was very good fresh and lots of choices!!

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Ajwaddle, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are so glad to hear that you enjoyed your stay and were able to take advantage of our amenities. We are looking forward to you visiting us again in your future travels... More 

Cudjoe Key, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night and my card was billed twice. Management admitted the error but more than a week later, the billings are still on my credit card. Be careful at this hotel. I am a rewards club member and have received an apology but can not get my money refunded.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Richard Q. Thank you for your review of our hotel. We do apologize about the billing issue. We have been in contact with our credit card processing company about the issue. They have assured us that it is being taken care of. We hope that you will give us another try. More 

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Just stopped for the night traveling through to another destination. It was very conveniently located ,just off the highway. Staff was friendly and helpful. Hotel is in need of a few small repairs/updates, but overall it was clean and comfortable. If the Marriott two doors down had been completed, I would have definitely stopped there.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Bickerson, Thank you for reviewing your stay at our hotel. we apologize for the maintenance issue you found. We are currently in the process of fixing the maintenance issues. We hope that you will come back and see us soon. More 

Knoxville, Tennessee, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2014

Very large room. One of the cleanest inside and out. The staff was excellent and friendly. We had reservations from the night before, so check in was less than 5 minutes. Convenient access to the interstate. Great stay. Highly recommended from a frequent traveler.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Aaron023, We are glad that you found your room to be above your expectations. We always strive to give friendly service. We try to make check in as easy and quick as possible for our guests. Thank you for your recommendation. We hope that when you come back you may also be able to enjoy our indoor heated swimming pool. More 

Tennessee
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2014

Spent the night here after working in the area. Beautiful new hotel that is located right off of I 65. Best housekeeping I have ever seen anywhere and I travel constantly. The only slightly negative was the noise from people walking upstairs. Perhaps 4th floor would be quieter but overall it was great.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Thank you for staying with us at Holiday Inn Express Columbia, TN. We are glad that you enjoyed your stay. We take pride in the appearance of our hotel and we are glad that you noticed this. Our housekeeping staff works hard to give great service. We do apologize about the noise, we do try to keep things as quite... More 

Top Contributor
82 reviews 82 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

The rollout bed was already placed for us as requested in our room when we arrived and we were allowed to have four children in the room and 2 adults. Please note the rollout bed is a twin so our two smallest children got to sleep at either end but room was clean and breakfast was had by all and... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Calico4, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are sorry to hear you were not pleased with the rollaway bed, you may request additional rollaway beds if they are needed and we will do our best to provide them if... More 

Hillsboro, Illinois
Top Contributor
80 reviews 80 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 4, 2014

I agree that this hotel is 5-star quality. We had one of the larger rooms for the family and were pleased with the quality of the furnishings and the room in general. Everything was clean and the bed was great and everything functioned as it should. Breakfast the next morning was also quite good. We will definitely stop here again.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Golfer010_11, Thank you for choosing Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are glad to hear that you were able to enjoy your stay and take advantage of some of our amenities, such as the complimentary full hot breakfast. We look forward to you seeing you again... More 

Fairfax, Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 29, 2014

My family was in town for a funeral, and the Holiday Inn Express was the only one that had room availability. Little did I know that was for a hidden reason. The housekeeping service was horrible, and when we went to check out on Sunday morning the front desk agent didnt know how to simply change the method of payment.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Columbia, responded to this review

Dear njudd85, Thank you for writing a review about your recent stay with us. I’m very disappointed to hear about your experience on your recent stay. We are hospitality professionals who pride ourselves on delivering world class customer service. I apologize for the problems you may have experienced during your stay in particular with the housekeeping services and billing confusion.... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed September 18, 2014

This is the third time I have stayed at this hotel and I have been extremely satisfied each time. I have stayed at over 100 different hotels in the past 15 years for work. I mostly stay at business class hotels Hampton Inns, Courtyards, Holiday Inn Express, Residence Inns, Doubletrees, etc. and this is one of my favorite hotels. The... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Bo S, Thank you for choosing to stay with us again, at the Holiday Inn Express in Columbia, TN. We appreciate you taking the time to review your stay with us. We are very glad to hear that you were able to enjoy your stay. We appreciate your compliments of our staff and property. We look forward to you... More 

Medina, TN
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 15, 2014

This was 5 stars all the way. Check-in was easy and the young lady who checked us in was very polite. There were cookies for the guests at check-in. The room was very spacious. This is one of the cleanest rooms that I have stayed in in probably 10+ years of travel. Normally, you may see some dirt in the... More 

Was this review helpful? Yes
MrDvPatel, General Manager at Holiday Inn Express Columbia, responded to this review

Dear Medinamomof2, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are so glad to hear that you enjoyed your stay with us. We will pass along your compliments to our staff. We take pride in our cleanliness and our courteous staff, so... More 

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Additional Information about Holiday Inn Express Columbia

Address: 1561 Halifax Drive, Columbia, TN 38401
Phone Number:
Location: United States > Tennessee > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Columbia 2.5*
Number of rooms: 73
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Also Known As:
Holiday Inn Express Columbia Hotel Columbia

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