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Holiday Inn Express Columbia

2.5 of 5
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1561 Halifax Drive, Columbia, TN 38401
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Holiday Inn Express Columbia
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Ranked #3 of 9 Hotels in Columbia
A recent review
4 of 5 stars reviewed 2 days ago
johnkent2003 La Moille, Illinois
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73 Reviews from our TripAdvisor Community

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    44
    17
    8
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22
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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La Moille, Illinois
4 of 5 stars Reviewed 2 days ago NEW

The room was musty when you went in The pool room was hot The bed was firm if you like firm they give you a choice of a soft or firm pillow which I liked there's a hair dryer and a coffee machine in the bathroom, shower it is very clean and they give you soap

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Johnkent2003, Thank you for your recent review of your stay with us. We are glad to hear you enjoyed your stay. We apologize for the minor issues experienced with your room and the pool room, we appreciate you bringing this to our attention. We hope to be considered again if ever traveling to the area again. Thank you. More 

Avon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean hotel and nice staff. We stayed here travelling from Ohio to Florida. It was a nice stopping point in between. I am very picky when it comes to hotels and this one was great. Very clean and nice big rooms. I don't have any complaints. I would not hesitate to stay here again.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Megan C, We would like to thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. Thank you so much for your kind words towards our staff and hotel. We are so glad to hear you enjoyed your visit with us. We... More 

Atlanta, Georgia
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was impressed with the cleanliness and the upkeep of this hotel but the staff need better training. I stayed here for two nights. At check-in, I found the check-in staff sitting on chairs behind the front desk, one was on their laptop, the other on their tablet. Not a great impression. Although I'm a IHG member (and this should... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Colin R, We would like to apologize for the issues your experienced during your stay. We can assure you that these problems are being addressed and the proper action has been taken to resolve the issues with staff. We hope you were able to enjoy the rest of our stay with us. We hope you will give us another... More 

1 review
5 of 5 stars Reviewed June 2, 2015 via mobile

Room 108 from the front desk Delany to the MOD that worked JUNE 1st the staff went above and beyond. They made me feel comfortable. The breakfast isn't bad but the cinnamon rolls and coffee are a thumbs up. Very thoughtful to have gluten free items.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear AmeenSufyan, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are glad to hear you enjoyed your stay. We really appreciate your compliments of our staff, we strive to provide excellent customer service to each and every guest. We hope to be... More 

Humboldt, Tennessee, United States
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 21, 2015

I stay at Holiday Inn Express often for business travel. This location ranks up toward the top. The hotel is very clean and comfortable . The front desk staff is courteous and helpful . The only negative would be that biscuits and omelettes were hard and scorched, perhaps the warmer was turned too high . But with everything being said... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear KWA11, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your stay with us. We are glad to hear you enjoyed your stay with us. We apologize for the issue you experienced with breakfast, thank you for bringing this to our attention. We assure you this will be... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stopped in here on our way home from vacation....we give the hotel and their staff FIVE STARS!!! Pros: *Lobby was clean/homey *Front desk attendant was "southern" friendly and efficient :) *2 queen bed room was clean and very comfortable! *Continental breakfast is always a + but THIS continental breakfast goes beyond that...they have such a wonderful variety of healthy... More 

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Huntsville, Alabama
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 29, 2015

Clean well appointed rooms, friendly helpful staff. Earplugs are a must for a quality night sleep. The room's air conditioner started the evening sounding like a running refrigerator and grew louder as the night went on. By the time we got up it sounded more like a diesel tractor.

Was this review helpful? Yes 1
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear bncdaniel, Thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We would like to thank you for your compliments of our hotel and staff. We are sorry to hear you experienced an issue with the air conditioner in your room. We... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 7, 2015

We came too Columbia, TN for a quick school conference. The event was over a weekend so I decided to bring the wife and our youngest son along. The event was wonderful and I was able to accomplish a lot. The entire trip was made so much better by the friendly staff, clean room, and tasty continental breakfast. I joked... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Shawn V. Thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. Thank you so much for your compliments of our hotel and staff. We are glad to hear you enjoyed our hot breakfast and hope you were able to take advantage... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

My family was traveling home to northern Indiana from orange beach alabam. We got there at about 7pm. We checked in quickly so the kids could get to the pool! The pool was so warm clean and easy excessible The room smelled fresh and clean The continental breakfast was very good fresh and lots of choices!!

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Ajwaddle, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are so glad to hear that you enjoyed your stay and were able to take advantage of our amenities. We are looking forward to you visiting us again in your future travels... More 

Cudjoe Key, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 7, 2015 via mobile

Stayed one night and my card was billed twice. Management admitted the error but more than a week later, the billings are still on my credit card. Be careful at this hotel. I am a rewards club member and have received an apology but can not get my money refunded.

Was this review helpful? Yes 1
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Richard Q. Thank you for your review of our hotel. We do apologize about the billing issue. We have been in contact with our credit card processing company about the issue. They have assured us that it is being taken care of. We hope that you will give us another try. More 

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