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Holiday Inn Express Columbia

2.5 of 5
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1561 Halifax Drive, Columbia, TN 38401
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Holiday Inn Express Columbia
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Ranked #2 of 9 Hotels in Columbia
A recent review
4 of 5 stars reviewed 1 week ago
KWA11 Humboldt, Tennessee, United States
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69 reviews from our community

Traveler rating
    42
    16
    7
    1
    3
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22
16
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Humboldt, Tennessee, United States
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at Holiday Inn Express often for business travel. This location ranks up toward the top. The hotel is very clean and comfortable . The front desk staff is courteous and helpful . The only negative would be that biscuits and omelettes were hard and scorched, perhaps the warmer was turned too high . But with everything being said... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear KWA11, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your stay with us. We are glad to hear you enjoyed your stay with us. We apologize for the issue you experienced with breakfast, thank you for bringing this to our attention. We assure you this will be... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stopped in here on our way home from vacation....we give the hotel and their staff FIVE STARS!!! Pros: *Lobby was clean/homey *Front desk attendant was "southern" friendly and efficient :) *2 queen bed room was clean and very comfortable! *Continental breakfast is always a + but THIS continental breakfast goes beyond that...they have such a wonderful variety of healthy... More 

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Huntsville, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 29, 2015

Clean well appointed rooms, friendly helpful staff. Earplugs are a must for a quality night sleep. The room's air conditioner started the evening sounding like a running refrigerator and grew louder as the night went on. By the time we got up it sounded more like a diesel tractor.

Was this review helpful? Yes 1
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear bncdaniel, Thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We would like to thank you for your compliments of our hotel and staff. We are sorry to hear you experienced an issue with the air conditioner in your room. We... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2015

We came too Columbia, TN for a quick school conference. The event was over a weekend so I decided to bring the wife and our youngest son along. The event was wonderful and I was able to accomplish a lot. The entire trip was made so much better by the friendly staff, clean room, and tasty continental breakfast. I joked... More 

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Shawn V. Thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. Thank you so much for your compliments of our hotel and staff. We are glad to hear you enjoyed our hot breakfast and hope you were able to take advantage... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

My family was traveling home to northern Indiana from orange beach alabam. We got there at about 7pm. We checked in quickly so the kids could get to the pool! The pool was so warm clean and easy excessible The room smelled fresh and clean The continental breakfast was very good fresh and lots of choices!!

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Ajwaddle, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are so glad to hear that you enjoyed your stay and were able to take advantage of our amenities. We are looking forward to you visiting us again in your future travels... More 

Cudjoe Key, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 7, 2015 via mobile

Stayed one night and my card was billed twice. Management admitted the error but more than a week later, the billings are still on my credit card. Be careful at this hotel. I am a rewards club member and have received an apology but can not get my money refunded.

Was this review helpful? Yes 1
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Richard Q. Thank you for your review of our hotel. We do apologize about the billing issue. We have been in contact with our credit card processing company about the issue. They have assured us that it is being taken care of. We hope that you will give us another try. More 

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 27, 2015

Just stopped for the night traveling through to another destination. It was very conveniently located ,just off the highway. Staff was friendly and helpful. Hotel is in need of a few small repairs/updates, but overall it was clean and comfortable. If the Marriott two doors down had been completed, I would have definitely stopped there.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Bickerson, Thank you for reviewing your stay at our hotel. we apologize for the maintenance issue you found. We are currently in the process of fixing the maintenance issues. We hope that you will come back and see us soon. More 

Knoxville, Tennessee, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Very large room. One of the cleanest inside and out. The staff was excellent and friendly. We had reservations from the night before, so check in was less than 5 minutes. Convenient access to the interstate. Great stay. Highly recommended from a frequent traveler.

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MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Aaron023, We are glad that you found your room to be above your expectations. We always strive to give friendly service. We try to make check in as easy and quick as possible for our guests. Thank you for your recommendation. We hope that when you come back you may also be able to enjoy our indoor heated swimming pool. More 

Tennessee
Top Contributor
54 reviews 54 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 9, 2014

Spent the night here after working in the area. Beautiful new hotel that is located right off of I 65. Best housekeeping I have ever seen anywhere and I travel constantly. The only slightly negative was the noise from people walking upstairs. Perhaps 4th floor would be quieter but overall it was great.

Was this review helpful? Yes
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Thank you for staying with us at Holiday Inn Express Columbia, TN. We are glad that you enjoyed your stay. We take pride in the appearance of our hotel and we are glad that you noticed this. Our housekeeping staff works hard to give great service. We do apologize about the noise, we do try to keep things as quite... More 

Top Contributor
85 reviews 85 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

The rollout bed was already placed for us as requested in our room when we arrived and we were allowed to have four children in the room and 2 adults. Please note the rollout bed is a twin so our two smallest children got to sleep at either end but room was clean and breakfast was had by all and... More 

Was this review helpful? Yes
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Calico4, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are sorry to hear you were not pleased with the rollaway bed, you may request additional rollaway beds if they are needed and we will do our best to provide them if... More 

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