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Holiday Inn Express Columbia

2.5 of 5
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1561 Halifax Drive, Columbia, TN 38401
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1 room 1 adult
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Holiday Inn Express Columbia
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77 Reviews from our TripAdvisor Community

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Lexington, Kentucky
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 15, 2015

For the price, this Holiday Inn is not worth the money. My main complaint is with the construction. The walls are so thin that you can hear everything from the surrounding rooms-- TVs, voices, bathrooms, everything. I had to turn up my own White Noise to maximum, and even then I was still hearing TVs from the room next door.... More 

Helpful?
Thank natarr0
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Natarr0, We are sorry to hear you did not have the most pleasant stay with us. We appreciate your feedback and have given the information to the appropriate department. We try our best to satisfy all of our guests. Noise issues, unfortunately, are sometimes out of our control. We are always happy to do what we can, such as,... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 4, 2015

I truly mean it when I say this group of employees compliment each other perfectly. A team of professionals I appreciate and love. Great for a family gathering or a business event they know how to cater. Kayla, Brittany, and Kim were outstanding. Megan is a great leader I wish this place would be your first choice if you are... More 

Helpful?
Thank AmeenSufyan
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear AmeenSufyan, Thank you so much for your kind review! We are so happy to hear you enjoyed your stay with us at Holiday Inn Express Columbia, TN. We appreciate your compliments of our staff, and will be sure to pass them along to everyone! We really hope you will be back to see us again in your future travels... More 

Detroit, Michigan
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

I absolutely fell in love with this Holiday Inn Express!!! It's probably the best one I've ever been too. The little touches made it so special, from the accordion fans folds of the wash clothes and toilet paper, to the envelope fold on the note pad. The room was super clean! Delaney, the night manager, was very sweet and check... More 

Helpful?
Thank christyristy
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Christyristy, Thank you so much for taking the time to review your recent stay with us! We are so glad to hear you enjoyed your stay. We appreciate your compliments of our hotel and staff. We strive to provide an excellent experience to all of our guests. Thank you for your feedback on the pillows in the room, we... More 

Homestead, Florida
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 23, 2015

This hotel was an excellent choice for our needs for this trip. Our room and king-size bed was extra comfortable. The hotel seemed to be fairly new. We couldn't hear any noise from other guests, which is always wonderful. The only thing I missed was that thee refrigerator didn't have a little freezer in it so that I could keep... More 

Helpful?
Thank Melanie A
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Melanie A, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are so happy to hear you enjoyed your stay, and hope to be considered again if ever in the area. Thank you. More 

La Moille, Illinois
1 review
4 of 5 stars Reviewed July 27, 2015 via mobile

The room was musty when you went in The pool room was hot The bed was firm if you like firm they give you a choice of a soft or firm pillow which I liked there's a hair dryer and a coffee machine in the bathroom, shower it is very clean and they give you soap

Helpful?
Thank johnkent2003
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Johnkent2003, Thank you for your recent review of your stay with us. We are glad to hear you enjoyed your stay. We apologize for the minor issues experienced with your room and the pool room, we appreciate you bringing this to our attention. We hope to be considered again if ever traveling to the area again. Thank you. More 

Avon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 7, 2015

Very clean hotel and nice staff. We stayed here travelling from Ohio to Florida. It was a nice stopping point in between. I am very picky when it comes to hotels and this one was great. Very clean and nice big rooms. I don't have any complaints. I would not hesitate to stay here again.

Helpful?
Thank Megan C
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Megan C, We would like to thank you for choosing to stay with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. Thank you so much for your kind words towards our staff and hotel. We are so glad to hear you enjoyed your visit with us. We... More 

Atlanta, Georgia
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 2, 2015 via mobile

I was impressed with the cleanliness and the upkeep of this hotel but the staff need better training. I stayed here for two nights. At check-in, I found the check-in staff sitting on chairs behind the front desk, one was on their laptop, the other on their tablet. Not a great impression. Although I'm a IHG member (and this should... More 

Helpful?
1 Thank Colin R
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear Colin R, We would like to apologize for the issues your experienced during your stay. We can assure you that these problems are being addressed and the proper action has been taken to resolve the issues with staff. We hope you were able to enjoy the rest of our stay with us. We hope you will give us another... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 2, 2015 via mobile

Room 108 from the front desk Delany to the MOD that worked JUNE 1st the staff went above and beyond. They made me feel comfortable. The breakfast isn't bad but the cinnamon rolls and coffee are a thumbs up. Very thoughtful to have gluten free items.

Helpful?
Thank AmeenSufyan
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear AmeenSufyan, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your recent stay with us. We are glad to hear you enjoyed your stay. We really appreciate your compliments of our staff, we strive to provide excellent customer service to each and every guest. We hope to be... More 

Humboldt, Tennessee, United States
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

I stay at Holiday Inn Express often for business travel. This location ranks up toward the top. The hotel is very clean and comfortable . The front desk staff is courteous and helpful . The only negative would be that biscuits and omelettes were hard and scorched, perhaps the warmer was turned too high . But with everything being said... More 

Helpful?
1 Thank KWA11
MrDvPatel, Manager at Holiday Inn Express Columbia, responded to this review

Dear KWA11, Thank you for staying with us at Holiday Inn Express Columbia, TN. We appreciate you taking the time to review your stay with us. We are glad to hear you enjoyed your stay with us. We apologize for the issue you experienced with breakfast, thank you for bringing this to our attention. We assure you this will be... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

We stopped in here on our way home from vacation....we give the hotel and their staff FIVE STARS!!! Pros: *Lobby was clean/homey *Front desk attendant was "southern" friendly and efficient :) *2 queen bed room was clean and very comfortable! *Continental breakfast is always a + but THIS continental breakfast goes beyond that...they have such a wonderful variety of healthy... More 

Helpful?
Thank Anna M
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