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Comfort Inn

2.0 of 5
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1544 Bear Creek Pike, Columbia, TN 38401
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1 room 1 guest
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72 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Shipshewana, Indiana
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On a road trip thru out TN, Columbia being a larger city and a logical place to stop for the night, most hotels we stopped at were priced extremely high....so I stopped in them all. Comfort Inn not only offered a fair price the the person taking our reservation for the night, applied a coupon that is offered in the... More 

Was this review helpful? Yes
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Great job to the hotel staff at the Comfort Inn Columbia, Tn. Staff was super friendly and the room was clean. Very impressed by the comfort of the bed and love the firm/soft pillow options... Keep up the good work..... :)

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Evansville, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

average hotel but the internet is as poor as I have seen. I will pay the extra money for a hotel that has functioning internet. Im not able to open my emails and there are not enough guests here to blame it on that.

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you very much for your review. I am pleased to hear that all aspects of your stay were good. I can however understand your frustration with our internet provider. The provider was experiencing bandwidth issues associated with a regional outage during your stay. I did want to mention that we are actually working on changing our provider and getting... More 

2 reviews
5 of 5 stars Reviewed July 24, 2015

I have stayed there twice now and the staff is awesome! Clean rooms, good breakfast, beds are so comfortable, and again friendly staff. My husband cannot walk upstairs and both times the staff made sure we had a down stairs room. This past May I did the Tough Mudder Race and we fell in love with Columbia and now are... More 

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your kind words. I appreciate you taking the time to let others know about your wonderful experience on our property. I am so pleased to see that our property and staff have exceeded your expectations not just once, but twice. It is that kind of response to our efforts we strive to achieve day in... More 

Spring Hill, Tennessee
Level Contributor
86 reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 13, 2015

Our air conditioning went out, so we needed to stay offsite to avoid heatstroke. The new motels on Halifax were prohibitively expensive, so we chose Comfort Inn right on Bear Creek, close to Cracker Barrel. The rooms are all inside entry only, unlike the Super 8 and America's Best Value. The air conditioning was ice cold, the room was clean,... More 

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your kind words. We work very hard to provide legendary service and hometown hospitality and I am pleased to hear that your experience on our property met that mark. I certainly hope your issue is resolved and that you were able to return home, however; we are always more than happy and looking forward to... More 

Hortonville, Wisconsin, United States
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 16, 2015

Nice large room with microwave and fridge, iron snd ironing board. Very clesn. Appears to be updated not too long sgo. Pool and workout room. Did have difficulty locating it. Not a lot of signage as you come into town from the Trace. Super friendly desk clerk.

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your review. The Natchez Trace is a wonderful attraction in our area and I wanted to thank you so much for staying at our property while you traveled this beautiful and scenic route. For those who haven't seen the beauty of the Natchez, I highly suggest a day trip along it's beautiful path through Tennessee,... More 

Saint Louis, Missouri
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

This property was not worth the $90/night I paid. Let me begin with the positives. Although this is a very old property that they have begun to remodel. The staff was very friendly and responsive. The breakfast was free, though it was minimal for a comfort inn. Has an indoor heated pool. The room I stayed in had been upgraded... More 

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for taking the time to let me know about your stay. It is our goal to exceed expectations and it seems as though we only met them during your stay. I did want to let you know that we are working tirelessly to get some improvements taken care of this season. As you noted, we did... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

We stopped for 1 night on the way to Nashville. The room was very clean, and comfortable. The bed especially was very comfortable. The front desk clerk was very nice and efficient at her job. The only drawback I saw was the lack of an elevator. Our room was right by the stairs so it wasn't too inconvenient.

Was this review helpful? Yes 1
JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your kind words. As you mentioned we do not have an elevator, I can fully understand how this drawback can be of consequence to some, but I am pleased to hear that your second floor room was still very accessible. Thank you again for taking the time to let us know how we are doing,... More 

Humboldt, Tennessee, United States
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 21, 2015

My room had a terribly musty odor , bad enough that I had to use Febreze. The room appeared to be clean , it just smelled bad . Breakfast at Choice Hotels are not very good, but apparently this will never change because of Corporate rules . The front desk ladies were extremely nice .

Was this review helpful? Yes 1
JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your review. You are 100% correct that the breakfast choices are pretty constrained by the brand, but we are actively working with new vendors to get better products, within the guidelines. I will let you know that I personally looked into the situation in your room, and it appears as though the smell was caused... More 

Chatham, Illinois, United States
Level Contributor
10 reviews
2 of 5 stars Reviewed May 19, 2015 via mobile

The place appeared run down, poorly repaired, pool badly lite & over chlorinated. Mattresses were uncomfortably soft & caused much discomfort to my back. The breakfast food was limited in choices, quality mediocre & coffee tastes bad. The only positive was the staff; responsive, friendly.

Was this review helpful? Yes
JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Allow me, first of all, on behalf of our entire team, to apologize for the experience you had on our property. We work hard to insure each guest's expectations are exceeded during their stay. Our management company recently took over management of this property and your highly constructive feedback will be extremely helpful as we work to resolve issues and... More 

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