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Comfort Inn

2.0 of 5
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1544 Bear Creek Pike, Columbia, TN 38401
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Comfort Inn
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Ranked #5 of 9 Hotels in Columbia
A recent review
5 of 5 stars reviewed 2 weeks ago
Sharon L Hortonville, Wisconsin, United States
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hortonville, Wisconsin, United States
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice large room with microwave and fridge, iron snd ironing board. Very clesn. Appears to be updated not too long sgo. Pool and workout room. Did have difficulty locating it. Not a lot of signage as you come into town from the Trace. Super friendly desk clerk.

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your review. The Natchez Trace is a wonderful attraction in our area and I wanted to thank you so much for staying at our property while you traveled this beautiful and scenic route. For those who haven't seen the beauty of the Natchez, I highly suggest a day trip along it's beautiful path through Tennessee,... More 

Saint Louis, Missouri
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

This property was not worth the $90/night I paid. Let me begin with the positives. Although this is a very old property that they have begun to remodel. The staff was very friendly and responsive. The breakfast was free, though it was minimal for a comfort inn. Has an indoor heated pool. The room I stayed in had been upgraded... More 

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for taking the time to let me know about your stay. It is our goal to exceed expectations and it seems as though we only met them during your stay. I did want to let you know that we are working tirelessly to get some improvements taken care of this season. As you noted, we did... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed May 23, 2015

We stopped for 1 night on the way to Nashville. The room was very clean, and comfortable. The bed especially was very comfortable. The front desk clerk was very nice and efficient at her job. The only drawback I saw was the lack of an elevator. Our room was right by the stairs so it wasn't too inconvenient.

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your kind words. As you mentioned we do not have an elevator, I can fully understand how this drawback can be of consequence to some, but I am pleased to hear that your second floor room was still very accessible. Thank you again for taking the time to let us know how we are doing,... More 

Humboldt, Tennessee, United States
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 21, 2015

My room had a terribly musty odor , bad enough that I had to use Febreze. The room appeared to be clean , it just smelled bad . Breakfast at Choice Hotels are not very good, but apparently this will never change because of Corporate rules . The front desk ladies were extremely nice .

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your review. You are 100% correct that the breakfast choices are pretty constrained by the brand, but we are actively working with new vendors to get better products, within the guidelines. I will let you know that I personally looked into the situation in your room, and it appears as though the smell was caused... More 

Chatham, Illinois, United States
Level Contributor
10 reviews
2 of 5 stars Reviewed May 19, 2015 via mobile

The place appeared run down, poorly repaired, pool badly lite & over chlorinated. Mattresses were uncomfortably soft & caused much discomfort to my back. The breakfast food was limited in choices, quality mediocre & coffee tastes bad. The only positive was the staff; responsive, friendly.

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Allow me, first of all, on behalf of our entire team, to apologize for the experience you had on our property. We work hard to insure each guest's expectations are exceeded during their stay. Our management company recently took over management of this property and your highly constructive feedback will be extremely helpful as we work to resolve issues and... More 

Travelers are raving about these Columbia hotels

1 review
4 of 5 stars Reviewed May 16, 2015

I need a room for a one night just passing through. The Staff was friendly I got there about 11. My rooms were clean and bed was comfortable. Location was convenient right off the interstate gas stations near by and mcdonalds across the road.I would stay again.

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JW_UNYQ, Chief Operation Officer - UNYQ at Comfort Inn, responded to this review

Thank you so much for your review of our property. Your kind words and intent to recommend are what we strive to achieve with each guest. It was our pleasure to have you as our guest and we cannot wait until you return to the area. Please don't hesitate to let us know if we can be of any further... More 

1 review
3 of 5 stars Reviewed March 17, 2015

we stayed there 4 nights ago on our way to Florida. Had terrible time finding hotel outside of Nashville due to tournament. Selected this one after many hours of looking online. We were pleasantly surprised by how clean nice room was. Hotel a little run down but wasn't bothersome. Breakfast was ok and a nice to have. The best part... More 

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misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, DEBRA CARDEY... More 

Urbana, Illinois
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 11, 2015

This Comfort Inn really shows its age. The staff was welcoming and helpful but we had to lug our bags up a staircase to the second floor. The bed was comfortable and the room quiet and clean. The breakfast was less than we usually get at a Comfort Inn. The free wi-fi was very slow.

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, DEBRA CARDEY... More 

Plainfield, Indiana
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stopped here because we were too tired to go on. Outstanding young lady was on the desk to check us in. She was so professional, friendly and efficient. The room was attractive and clean. The beds were excellent. There was a restaurant directly across the street that had excellent food and an old country store. Good hot breakfast. We... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Cleveland, Ohio
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 28, 2015

This hotel is proof that you can keep outdated furnishings looking good if you keep up with the cleaning and maintenance. The room had been updated with fresh paint and linens, but it still had the '80's looking brass lamps and the hallways featured brass fixtures and mirrors, but it all still looked good because it was well maintained. It... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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