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Comfort Inn

2.0 of 5
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1544 Bear Creek Pike, Columbia, TN 38401
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Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 9 Hotels in Columbia
A recent review
3 of 5 stars Reviewed March 17, 2015
Steve D
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61 reviews from our community

Traveler rating
    6
    22
    22
    8
    3
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29
15
1
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
  • All months
    (61)
  • Mar-May only
    (18)
  • Jun-Aug only
    (16)
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  • Dec-Feb only
    (12)
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1 review
3 of 5 stars Reviewed March 17, 2015

we stayed there 4 nights ago on our way to Florida. Had terrible time finding hotel outside of Nashville due to tournament. Selected this one after many hours of looking online. We were pleasantly surprised by how clean nice room was. Hotel a little run down but wasn't bothersome. Breakfast was ok and a nice to have. The best part... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, DEBRA CARDEY... More 

Urbana, Illinois
Top Contributor
52 reviews 52 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 11, 2015

This Comfort Inn really shows its age. The staff was welcoming and helpful but we had to lug our bags up a staircase to the second floor. The bed was comfortable and the room quiet and clean. The breakfast was less than we usually get at a Comfort Inn. The free wi-fi was very slow.

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, DEBRA CARDEY... More 

Plainfield, Indiana
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stopped here because we were too tired to go on. Outstanding young lady was on the desk to check us in. She was so professional, friendly and efficient. The room was attractive and clean. The beds were excellent. There was a restaurant directly across the street that had excellent food and an old country store. Good hot breakfast. We... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Cleveland, Ohio
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 28, 2015

This hotel is proof that you can keep outdated furnishings looking good if you keep up with the cleaning and maintenance. The room had been updated with fresh paint and linens, but it still had the '80's looking brass lamps and the hallways featured brass fixtures and mirrors, but it all still looked good because it was well maintained. It... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Marion, Illinois
Top Contributor
104 reviews 104 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 26, 2015

I had my doubts about this place but I was pleasantly surprised. The exception was the girl at the front desk who seemed about as excited to see me as she would be to see the Grim Reaper. The room was nice enough and was clean. The bed was very comfortable and I had a nice desk to get some... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Madison, Wisconsin
Top Contributor
74 reviews 74 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 19, 2015

Bed was comfy, room was clean and we slept ok. Negatives were there was a lot of wear and tear in common areas, ie, holes in walls, etc. breakfast was basic -- nothing to write home about -- and the breakfast area was too small and overwhelmed by the guests always bumping into each other. In my judgment this was... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, DEBRA CARDEY... More 

Plainfield, Illinois
Top Contributor
102 reviews 102 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 14, 2015

No issues, I normally stay at another property but they were sold out and I went here. The staff was great, check in fine, she even looked up my rewards info and had a card made for me the next morning, I was not even sure if I had a number with this company but I am! Good experience, the... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Grand Blanc, Mi
Top Contributor
189 reviews 189 reviews
46 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed February 7, 2015

Nothing special in this Comfort inn, just a decent place to spend a night on the way somewhere else. It was clean and quiet with a nice breakfast. It was a little chilly in the lobby near the dinning area.

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbia, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed for 5 days- in 4 different rooms due to our changing needs for this trip. The staff was OUTSTANDING in helping us to switch rooms when we had 3 grandchildren join us overnight. They could not have been more helpful and they were completely booked. Facility and room are nice, beds were quite comfortable. Breakfast was very good.... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Pennsylvania
Top Contributor
235 reviews 235 reviews
40 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed November 6, 2014

We were traveling down for a funeral and sunday when we were checking in we found out that the funeral arrangements got changed and earlier. So i called the hotel to see if our room would be ready early so we could get changed to leave. And when i inquired she said no the earliest was 2 or 230 so... More 

Was this review helpful? Yes
misha p, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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