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Courtyard by Marriott Memphis Collierville

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4640 Merchants Park Circle, Collierville, TN 38017
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Courtyard by Marriott Memphis Collierville
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Courtyard by Marriott Memphis Collierville
Courtyard by Marriott Memphis Collierville
Courtyard by Marriott Memphis Collierville
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111 reviews from our community

Traveler rating
    53
    35
    13
    7
    3
See reviews for
32
11
4
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Houston, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Always stay here when on business in the area. This hotel is so convenient to many restaurants and shops (in the same center). Rooms are clean and comfortable. Nice kitchen that serves food and Starbucks coffee most of the day. Staff are very friendly.

Was this review helpful? Yes
CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear Jennifer, We are delighted to hear that you enjoy staying with us! Thank you for taking a moment to let us know how we are doing. I will be sure to share your comments with our team at our Employee Luncheon this week. Please contact me if I can help with your next reservation. Pleasant travels, Cindy Kinard More 

tennesee
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night for a staycation with my daughter. Love the Starbucks on sight! Pool was ok but the hot tub was nice. Good breakfast selections but expect Starbucks pricing. Room was very spacious and very clean. I highly recommend this hotel.

Was this review helpful? Yes
CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

We are pleased to know that you enjoyed your stay with us! We look forward to serving you as our guests in the future. If I can assist with your next reservation, please contact me directly. Thank you, Cindy Kinard More 

1 review
1 of 5 stars Reviewed March 10, 2015

I'm 56 years old and have given negative reviews a couple of times in my life, but when it involves money and customer deceit I have to speak out. I booked 2 rooms in 2 different towns for my family because of softball and dance competition. I booked and prepaid for both through Travelocity. The hotel I stayed at in... More 

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CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear Mr. Ryals, Thank you for your review. Please know that I carefully researched this matter. We apologize that we did not ensure that there was an understanding of our Debit Card Policy, posted at our Front Desk. When guests arrive, the guests' card is scanned upon arrival. Whether using a Debit or Credit card, an authorization for the amount... More 

Enterprise, Alabama
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 5, 2015

Met the family for a little R and R. I found this hotel after we were disappointed with another. It was VERY clean and quite. A little disappointed that we had to pay for coffee and breakfast BUT,not a big deal....IHOP fit the bill. =)))

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CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear Ms. Lindsey, We appreciate the opportunity to serve you as our guest. The next time you plan to stay with us, please contact me, as we often offer a "Room with Breakfast" special. I will gladly assist. We are pleased to hear that you enjoyed our hotel. I will be sure to share your feedback with our team. Thank... More 

Humble, Texas
Top Contributor
145 reviews 145 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 28, 2015

I stay at Courtyard locations all over the U.S. and love the new modern design and layout. Overall this location lives up to the high standards set by Courtyard with the exception of one thing in my room noted below. Staff is very friendly and rooms are clean. I thought the room rate was a bit high for the area... More 

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CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear Steve R., Thank you for your review. Please accept our apologies for the maintenance issue in your room. Know that we will remedy this. Thank you for bringing this to our attention. We will begin a renovation in Fourth Quarter 2015, in which we will implement a brand new room package for the entire hotel. We are pleased to... More 

Austin, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 9, 2015

I guess my reviews are going to be catered to those that like a spot that is "homey." My husband and I travel quite a bit and I like to be places that I feel are warm and welcoming. Even if they are the more contemporary type style of hotel, you can tell whether they really want you there or... More 

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CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Hi Mrs. Bernard, We are pleased to hear that you enjoyed our hotel. Our team works hard to ensure that our guests feel welcome and comfortable. I'll be sure to share your comments. We hope to always be your "home away from home," and look forward to having you stay with us again soon. Please contact me directly if I... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2015

Great Stay, Very modern clean hotel with a great lobby. Rooms were everything you'd want. It's in a cool town center mall area so you can walk to dinning/shopping options. Would stay again, highly recommend it.

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CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear Jake, We are delighted to hear that you enjoyed your stay with us! What a pleasure to know that you had a great time in Collierville. Guests really like being able to walk just a few steps out of the hotel to indulge in shopping and dining. I will share your comments with our team in our next meeting.... More 

Columbus, Mississippi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

Great place to stay.... A bit overpriced without offering a free breakfast...But, still a nice and quiet place..Stayed here for my Uncle's Funeral..Rooms were nice.... up to date.....The Mall is located within walking distance....

Was this review helpful? Yes 1
CourtyardColliervill, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear James R., Thank you for offering your comments. Please accept our condolences. Hopefully, the next time you stay with us, you will be traveling for leisure purposes. We offer many Package options as well as a "Stay with Breakfast" rate. Our new packages are listed on our website, www.marriott.com/memvl. (Click on the Packages tab.) If I can assist with... More 

Essex
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2014

I have stayed at this hotel on three occasions now and each time I have been well looked after. I have not tried the main meals but the coffee and breakfast sandwiches in the newly refurbished lobby area are good. I also like the selection of non-standard beers (local and craft). The rooms are very clean, nicely furnished and comfortable.... More 

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CourtyardCville, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

Dear High Plains Drifter, We appreciate the opportunity to serve you as our guest. What a great pleasure to learn that you enjoy staying with us! I will gladly share your comments with our team members. If there is anything we can do to make your stay more comfortable, please let us know. We look forward to having you stay... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

We stayed here for a soccer tournament at Mike Rose. Great location, 3 miles from the fields, great hotel and very nice room. Will stay here again for our next visit. Hotel was also close to shopping and restaurants

Was this review helpful? Yes
CourtyardCville, Director of Sales at Courtyard by Marriott Memphis Collierville, responded to this review

We appreciate your taking time to offer your review. We realize that you have many lodging options in the area, and thank you for selecting Courtyard Collierville. We look forward to hosting your next stay. Please contact me personally, and I will gladly assist with future reservations. Good luck at your next game! Warmest regards, Cindy Kinard More 

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