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All 3 Collierville hotels

Hampton Inn Memphis Collierville

2.5 of 5 Hotel   |   1280 West Poplar Avenue, Collierville, TN 38017
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87%
Ranked #1 of 3 hotels in Collierville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
grip652 LaPlace, Louisiana
  • Overview
  • Reviews (166)
  • Photos (13)
  • Amenities
  • Q&A (1)
  • Room tips (18)
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166 people have reviewed this hotel

Traveler rating
    101
    45
    15
    3
    2
See reviews for
60
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58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
LaPlace, Louisiana
Top Contributor
182 reviews 182 reviews
43 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed two separate nights recently and each night we found the room clean and comfortable. Despite beging busy, the corridors were quiet. Check in and out was easy. The breakfast area, with more tall chairs and tables than were wanted by the diners were a bit unhandy for a short person like me when it was too crowded to... More

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Clarksville, Tennessee
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We recently stayed overnight at this hotel when passing through the area. The hotel was sold out, and the front desk employee told us when we checked in that there were 3 family reunions and a track team staying. Our room was right next to the elevator, so it was a little loud with all the children playing by the... More

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Devon, England
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 4 nights back in May. Enjoyed our stay very much. The room and bed were comfy and clean. Staff very helpful and I loved the unlimited coffee/tea in the reception - a big bonus. Breakfast was nice with a selection of foods. Used the swimming pool twice and each time it was quite. One afternoon myself and my... More

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Pike Road, AL, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As usual, my stay at Memphis/Collierville was exceptional in every respect. This is the best managed hotel staff I have ever encountered during my 50+ years of frequent traveling--from General Manager Tammi to Housekeeping Manager Kathy, Sales Manager Jessica and Front Desk Manager Artavia. Artavia was new since my last stay but was totally up to speed and like all... More

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear John V: Thank you so much for taking the time to complete a trip advisor for our hotel. It was definitely a pleasure to meet you and to have you with us once again. I also would like to thank you for all of the wonderful compliments you gave and for naming each and every team member you encountered... More

Beebe, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Collierville Hampton Inn is the cleanest hotel you will find! The staff is so welcoming and friendly! If you are looking for a quaint little town - with lots of extras - you must stay here! Check out downtown Collierville for charming shops - around the square.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Nora R: Thank you for completing the trip advisor for our hotel. I am so happy that the staff made you feel right at home! I will be sure to let the staff know about the wonderful compliments you had about them as well as the hotel. Guest feedback is very important to us here and I am very... More

Madison, United States
1 review
1 of 5 stars Reviewed 1 week ago

Don't even think of staying here if you want to sleep. The building shook and there were non-stop trains and horns all night! I would not stay here again under any circumstances as this was a very undesirable experience. I didn't notice at checkin, but they offer ear plugs to suppress train noise. Wish I would have seen that upon... More

Review collected in partnership with Hampton

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THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear George P: First I would like to apologize for the noise from the train. Our ultimate goal here is to make sure all of our guests have a wonderful stay. Based on your tripadvisor I would say that this did not happen with you and for that I am sorry. Please allow me to take care of your room... More

Verona, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Free internet was awesome, the hotel was well-maintained, and staff were helpful. However, the hotel is located very near to a freight train line that runs through the evening, and it's loud enough that the hotel offers free ear plugs in an attempt to ameliorate the problem; they don't help very much. If noises don't affect your sleep, then this... More

Review collected in partnership with Hampton

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THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear eschwent: Thanks for taking the time to complete the tripadvisor for our hotel. I do apologize for the noise from the train. I noticed that you mentioned the earplugs didn't help very much. I am so sorry. There is one other option and that is try a guest room that is on the backside of the building. We want... More

ATLANTA
Top Contributor
113 reviews 113 reviews
24 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in a very nice suburban area of Memphis. The front desk staff (Aaron) was friendly and helpful. He did his best to ensure I had a pleasant and enjoyable stay. The room was clean and well appointed. The bed was comfortable. I had no problems with the room. The breakfast staff (Julia) was friendly and efficient,... More

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear USGOVAGENT: Thanks for taking the time to complete the trip advisor for our hotel. I am so pleased that our staff took great care of you during your stay. It is always refreshing to hear such great compliments about the staff and how great they are doing. I will be sure to pass on your compliments to the staff,... More

Collierville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel was decent for the location and price. One thing to note, there is a train track directly across the street from this hotel that has trains running every two or three hours per night. Other than that, the location of the hotel is convenient to all major highways and access roads.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Edrick C: Thank you for taking the time to complete the trip advisor for our hotel. I do apologize for the noise from the train. We do realize that this may bother some guests and we have a few alternatives we would like for you to try if you are with us again. The first alternative is that we... More

Cincinnati, Ohio
Top Contributor
101 reviews 101 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nothing bad to say about this Hampton. Hotel was clean, employees were friendly and the breakfast buffet was well stocked. Check in/out was easy and quick, easy access to their property from the main road. Even though there is a railroad track across the street, it beats busy commercial traffic any day!

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear FoxVeiws: Thank you so much for taking the time to complete a tripadvisor for our hotel! We are very excited that you had a wonderful stay with us. I am happy that the staff was very friendly and your accommodations were nice and clean. We look forward to seeing you again! Have a wonderful week! Thanks, Artavia Logan Guest... More

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Additional Information about Hampton Inn Memphis Collierville

Address: 1280 West Poplar Avenue, Collierville, TN 38017
Phone Number:
Location: United States > Tennessee > Collierville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Memphis Collierville 2.5*
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Also Known As:
Hampton Inn Memphis Collierville Hotel Collierville
Hampton Inn Collierville
Collierville Hampton Inn

13 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (3)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Step outside the beat of Memphis and relax in historic Collierville, where you can find Civil War landmarks and small-town tranquility still easily within reach of the musical thrills of Memphis. The Hampton Inn® hotel in Memphis/Collierville is located within a mile of the FedEx Technology Campus and walking distance to the FedEx Training Center. We are within fifteen minutes of Graceland, Beale Street, Mike Rose Soccer Complex and other major attractions including Memphis Zoo, Autozone Park, Main Street Collierville, and East Memphis Golf. ... more   less 
Number of rooms
91

Questions & Answers

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2 months ago

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Questions? Get answers from Hampton Inn Memphis Collierville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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