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Hampton Inn Memphis Collierville

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1280 West Poplar Avenue, Collierville, TN 38017
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Hampton Inn Memphis Collierville
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Hampton Inn Memphis Collierville
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254 reviews from our community

Traveler rating
    170
    60
    18
    4
    2
See reviews for
95
32
15
86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (72)
  • Jun-Aug only
    (52)
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    (74)
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    (56)
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Collierville,TN, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is located in a suburb of Memphis and is very close and easy to access all the freeways. It was a lovely place, up to date with furnishings, clean, had a wonderful, hot breakfast and a very friendly and helpful staff. The beds were comfortable and it is in a lovely, quiet area with nice restaurants close by... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Janet K: Thank you so much for the wonderful review of our property, staff, and the area! We are so excited that you enjoyed your stay with us! We look forward to seeing you again. Have an awesome day! Thanks, Artavia Wilson Guest Services Manager More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

• I arrived at the Hampton Inn on West Poplar in Collierville at 10:55pm. • Columbus Hale the evening manager indicated there was no reservation for me under my name or the confirmation number I had. Mr. Hale indicated they were sold out. • Mr. Hale thought maybe I was at the wrong hotel. We checked the address and he... More 

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Heather R: Thanks for taking the time to complete a review for our hotel. I can not apologize enough for all the misfortunate things that took place during your trip. We are so very happy Sharon went above and beyond to take care of you. I can not imagine how you must have felt by the end of your... More 

Lafayette, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

During the week day, be prepared to hear a train go through every other hour blowing it's horn. Be sure to pack a sound spa machine and ear plugs. That was aweful!! Besides that, the staff was extremely friendly and helpful. The rooms were comfortable and clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Keith P: Thank you so much for taking the time to review our hotel. We are so thankful you had a great stay. We have learned a few pointers from our guests about the train. Request a room on the back side, we have had many guests to say the train noise on that side in minimal. You did... More 

Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Recently I was in Collierville TN to visit family. I was lucky enough to find the Hampton Inn Collierville/Memphis. The rooms are spacious, location was very convenient, breakfast was yummy and I felt safe traveling solo. What made my stay special were the people I met there. Kathy Riddick made my reservation and made my birthday! I came back from... More 

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear labgrandma: Thank you so much for your response on your visit with us. We really hope you enjoyed your birthday and visit with your aunt. We know you created special memories that you will cherish for ever! We would love to see you again in the future even if it's just to stop in and say hi! Have a... More 

Lafayette
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was excellent in meeting all of our needs from quick check in with a friendly staff to full, delicious breakfast. We traveled with a large sports group and the staff worked tirelessly, with smiles I might add, to clean up behind messy teenagers.

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear S.Y. Thank you so much for taking the time to review your stay at our property. It was VERY rewarding reading your comments about the great service you received during you stay. We can't thank you enough! Have a wonderful day! Thanks, Artavia Wilson Guest Service Manager More 

Atlanta, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Didn't have reservation, but check-in staff bent over backwards to get me a good rate. Room was clean, comfortable and quiet. Staff was very friendly and breakfast was very good. Had a good varity of items to chose from.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear James C: I would like to thank you for completing a trip advisor review for our hotel. We are so pleased the staff was so helpful and willing to get you a room at the best available rate. We work really hard to keep a clean hotel and a great staff. We are very thankful for your great review.... More 

Nashville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was very well maintained and the room met our expectations. Very clean facility. Cannot say enough about the staff....they were fabulous! Extremely helpful and accommodating. Continental breakfast was, by far, the best we have every experienced. Would rate price as good value. Would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Tina H: Thank you so much for completing a review for our hotel. I was so pleased to read your review! You had such wonderful things to say about the hotel and staff and we are so thankful! If you are ever in the area again, we would love to have you! Again, thanks for the wonderful review and... More 

Trenton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was only for one night but thoroughly enjoyed it. Hotel and room were very clean, decorated nicely. Staff was very helpful and friendly. Breakfast was good, a great variety of foods, something for everyone. Would stay again and would recommend to anyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Mary H: Thanks for taking the time to review our property. We are so happy you stayed with us. I want to thank you for any and all recommendations to our hotel. We really appreciate it! Again, thanks for sharing such a wonderful review and if there is anything further we can do, please don't hesitate to let me know.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Ms. Sharon Hood bent over backwards to make my stay possible. No situation is too big for her. In addition, she was so nice and understanding. She is the definition of southern hospitality. Thank you so much.

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear LC1515: Thank you so much for staying with us. I am so happy Sharon was able to take care of you during your stay. Sharon is definitely an asset to our team! I will pass your review on to her. I'm sure it will make her day! Hope to see you again soon! Thanks, Artavia Wilson Guest Services Manager More 

Pulaski, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was excellent and the location was perfect. Memphis is a great city but you want to feel safe. This hotel is in a great side city and the staff goes above the call of duty to help you. During out stay my pregnant wife became sick. The staff helped and never knew she was sick. She stayed in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Jonathan B: Thanks so much for completing a review for our property. We are so happy you chose to stay with us! We hope your wife is feeling better! It was quite our pleasure to be able to take care of you and your family. We hope we get the chance to see you again in the future. Have... More 

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