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Hampton Inn Memphis Collierville

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1280 West Poplar Avenue, Collierville, TN 38017
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Hampton Inn Memphis Collierville
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Hampton Inn Memphis Collierville
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242 reviews from our community

Traveler rating
    160
    59
    17
    4
    2
See reviews for
90
31
14
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • All months
    (242)
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    (60)
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Crystal Lake, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Very Nice hotel but there is a freight train that near by that you can hear from the front rooms. I don't know if you can hear it from the back rooms but I'm sure it isn't as loud. I did get use to it by the third night. The free breakfast was good and it was nice coming back... More 

Review collected in partnership with Hampton

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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had a great stay here. We were by a very noisey room and the staff at the front desk were very helpful and moved us early in the morning so we could get some sleep after a long flight and road trip to Nashville. Wesley Johnson and Victoria Baglely were at the front desk and treated... More 

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Rhonda H: Thank you so much for taking the time to complete a tripadvisor for our hotel. We are so happy you had a great stay with us! If you are ever in the area again, we would love to have you! Have an awesome day! Thanks, Artavia Wilson Guest Services Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We usually stay in a Hampton Inn when we travel, and while we really like the chain as a whole, I have to say that this particular location impressed us. From the GM Tammy Piker to the custodial staff, Alonzo Davis, EVERYONE took pride in their work. It was nice to see that!

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Bnew4; Thank you so much for taking the time to complete a review for our hotel. We are so happy you had a great stay with us! As you stated, we do take great pride in our work. We really enjoy what we do and how we are able to touch our guest's lives. Thanks for staying with us... More 

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I had to travel suddenly due to the unexpected death of my father. Sharon Hood at the front desk was very kind, helpful, and understanding; She is a wonderful ambassador for Hilton's Hampton Inn properties.

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear JRCCHO: Thank you so much for the wonderful compliments on behalf of Sharon. I will definitely pass on the compliments to her as well as the rest of the team. I hate you had to visit us under those circumstances but I am glad your stay here went well. You and your family are in our thoughts and prayers... More 

Huntsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was extremely impressed by the breakfast buffet. I never expected so many choices of hot food. I love how the waffles are shaped like the state of Mississippi. Cure touch! The staff is very, very friendly and helpful if you are looking for local places to eat.

Review collected in partnership with Hampton

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THICollierville, General Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Lenora B: Thank you for taking the time to write a review about your stay. We are so happy you chose to stay with us. Thanks for your valuable feedback. It really means a lot to us here. If there is anything we can do for you now or in the future, please don't hesitate to give us a... More 

Quitman
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Super clean hotel. Front desk staff very knowledgeable of area. There are several places to shop and eat. If you can't find it on Poplar, you won't find it anywhere. Wide variety of everything. Continental breakfast has pastry to biscuits and gravy. The only downfall is there is a train track in front of the hotel and if you are... More 

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear mightymouseuser: Thank you so much for completing a review for our hotel. We are so pleased you enjoyed our staff, hotel, and the Collierville area! We are so happy you chose to stay with us and we hope to see you again in the near future. Have an awesome day! Thanks, Artavia Wilson Guest Services Manager More 

Odenton
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was awesome. Julia Smittick and Carlos Hayslett were great during the hot breakfast. Even though we were a little late for breakfast the first morning they let us partake. Cleanliness of the room was good but I would encourage management to have some surprise checks for the minor details. It was perfect for our travel purposes. I would... More 

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Tinah507: Thanks so much for your review. We are so happy Carlos and Julia took great care of you! Your feedback is very important and we will definitely pay more attention to the small things. We do hope to see you again soon! Have a wonderful day! Thanks, Artavia Wilson Guest Services Manager More 

Enterprise, Alabama
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Not too impressed with the cleanliness (Hampton Inns are going down hill lately). The staff was very friendly. Breakfast was ok and the Train was nerve racking BUT, they do warn you and offer ear plugs....I did not realize this until the next day because my husband checked us in.

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear vglindsey: I was so disappointed when I read your survey. This is not at all our typical survey. We are the # 1 Hampton in Memphis as ranked by our guests on surveys for our cleanliness and service. We have held these rankings for a great number of years. So please, trust me when I say we will get... More 

Jackson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my visit. Wesley was very helpful prearrival and Victoria was very cheerful and helpful at check in and throughout my visit. More than likely I will be back. As this was my first visit to Collierville, I will probably be back. It's a nice little city, somewhat tucked away. My wife was with me while I was on... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Jc S: Thanks for taking the time to tell us about your stay! I am so happy Victoria and Wesley were there to assist you during your stay. We look forward to seeing you and your family in the future. Have a wonderful day! Thanks, Artavia Wilson More 

Booneville, Mississippi
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very good experience with very helpful staff! Quietness at the hotel made a good night for rest and sleep. The room was clean and the beds were very comfortable..The noise level from the outside was a very minimum. The checkout process was so simple and no problems were encountered...

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Ernest M: Thank you for taking time to review your stay with us. We are so happy you found your room to your satisfaction and that our staff was helpful! We do hope to see you again if you are back in the area. If there is anything else we can do for you, please let us know! Have... More 

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