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Hampton Inn Memphis Collierville

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1280 West Poplar Avenue, Collierville, TN 38017
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Hampton Inn Memphis Collierville
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Hampton Inn Memphis Collierville
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297 Reviews from our TripAdvisor Community

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Traveler rating
    200
    67
    23
    4
    3
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114
35
17
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Collierville, United States
3 of 5 stars Reviewed 2 days ago NEW

Hampton Inn Memphis/Collierville TN Stayed the week of 8/20/2015 For a Hampton Inn, this property is pretty dated and the rooms feel it. I had five problems scattered throughout the week and they took care of them all. But two should have never happened - that's not the way it supposed to be at a hotel. Things that I didn't... More 

Review collected in partnership with Hampton

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2 reviews
1 of 5 stars Reviewed 1 week ago

Although I asked to be put in a room on the backside of the hotel that didn't happen. Trains come through at 9 p.m. 1 A.m. 3A.M. and 6;30 A.M. blowing their whistle for the crossing across from the hotel. The hotel provides earplugs, suggests you leave your fan on and suggest you leave the radio on to help you... More 

Review collected in partnership with Hampton

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THICollierville, General Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Sir, I'm terribly sorry that we were not able to accommodate your request to be on the backside of our hotel away from the train. It is unacceptable to me that we failed to pre-assign you to your requested preference. I'm deeply sorry that you did not have a restful stay because of it. It really depends on the... More 

Lincoln, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff were exceptionally helpful and friendly. They made every effort to make the stay pleasant. The breakfast choices were good. The rooms (family had three) were clean. On the day of our checkout they honored my dad on his 96th birthday with a gift basket and best wishes. We were in Collierville for a family wedding.

Review collected in partnership with Hampton

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THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Ava R: Thank you so much for staying with us. We are so happy you and your family had a great stay. I hope your dad had a wonderful birthday! Thanks for all the wonderful compliments of the hotel and staff. We really appreciate it! Have a wonderful day! Thanks, Artavia Wilson Guest Services Manager More 

Nashville, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Have stayed here more than once and always very, very satisfied with our stay. The staff is ALL extremely friendly and the facility is super clean and a MOST COMFORTABLE BED! Also, a Great Breakfast; will stay here again for sure!!

Review collected in partnership with Hampton

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THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Dennis E: Thank you so much for taking the time to complete a tripadvisor for our hotel and also for being a repeat guest. We are so excited you had another great stay with us! We look forward to seeing you again soon! Have an awesome day! Thanks, Artavia Wilson Guest Services Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel had very friendly staff- especially Wesley, Julia, and Carlos. Great service, dedication, and hospitality. Hampton inn should be proud to have them as employees. I have no idea what they make, but Hampton Inn should definitely and give them a raise!!! :):):)

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Maggie P: Thank you so much for letting us know about your stay with us. I am so happy Wesley, Carlos, and Julia took great care of you. They are definitely assets to our team and the Hampton brand as well. We are glad to have them with us! I hope you have a wonderful day! Thanks, Artavia Wilson... More 

Prattville, Alabama
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Check-in with Columbus was a little shaky, he was a little slower than I'm used to, but nonetheless was very courteous! The housekeeping staff is superb, they are helpful, and deliver wonderful customer service! Front desk was helpful as well! The rooms are very clean and the beds are oh so comfy! Breakfast was good and I like the variety!

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear MisUnderstood31: Thank you so much for completing a trip advisor for your stay with us. We are so happy you found our staff and accommodations to your satisfaction. We look forward to seeing you again soon! Have an awesome day! Thanks, Artavia Wilson Guest Services Manager More 

Collierville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay at this hotel. Clear, comfortable, helpful and friendly staff. Only issue was poor wifi. That may have been because our room was at the end of the cooridor and possibly a longer distance from the antennas.

Review collected in partnership with Hampton

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear James D: Thank you so much for letting us know about your stay. However, I would like to apologize for the issue you experienced with the wireless internet. If you are with us again and experience this again, please let us know so we may have the opportunity to fix it for you. Again, thanks for staying with us... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after a full days drive from Katy, TX. It was very clean, comfortable and reasonably priced. It's also pet friendly, as we had our lab with us. It was nice to be just outside of the Memphis area, feel safe and still be close enough to drive by Graceland. If you're looking for a place to stay,... More 

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Chris G: Thank you so much for visiting with us! We are very excited you enjoyed your stay and accommodations. Collierville is definitely one of the great places to stay just outside of the Memphis area! Again, thank you for choosing us! We look forward to seeing you soon! have an awesome day! Thanks, Artavia Wilson Guest Services Manager More 

Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Hampton Inn Collierville before. As usual the staff was friendly and accommodating. My room, the property in general was very clean and well maintained. The complimentary breakfast had a lot of variety and was very delicious. This hotel will always be my first choice of where to stay when I'm in the Memphis area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear James A: Thank you so much for choosing to stay with us during your recent visit to the Memphis area. We are so happy you enjoyed your stay with us. We are even more excited about being your choice hotel in the area! We look forward to seeing you on your next trip! Thanks Artavia Wilson Guest Services Manager More 

Collierville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

All the comforts need very clean. staff at every level friendly and competent. Rates most reasonable. Grounds attractive and well kept. Would certainly visit this hotel again. Breakfast was excellent and plentiful. Located convenient to all city activities.

Was this review helpful? Yes
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Joseph O: Thank you so much for staying with us! Secondly, thank you for taking the time to let us know about your stay! We are so pleased you enjoyed your stay. We appreciate any recommendations you send us! We will take great pride in taking care of our guests! Again, we are so happy you enjoyed your stay... More 

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