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Country Inn & Suites By Carlson, Clinton I-75, TN

2.5 of 5
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710 Park Place, Clinton, TN 37716
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Country Inn & Suites By Carlson, Clinton I-75, TN
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Ranked #4 of 6 Hotels in Clinton
A recent review
3 of 5 stars reviewed 2 weeks ago
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100 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (28)
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    (25)
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Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The checkin process was slow but the attendee was pleasant. The room was average but in need of a deep cleaning and updates. The bathroom smelled like the mop was sour, the toilet hung up when flushed and the edges of the floor were dirty. The shower pressure was good and the bed linens were clean. I didn't eat breakfast... More 

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. We do hope for another chance at offering you an exceptional stay. Thank you, Trish... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this hotel over this past weekend. I was pleased with my room and the rate paid. I was very unhappy with the rudeness of the staff. The front desk clerk (long black hair pulled into pony tail) acted like just talking to us was an inconvenience and rolled her eyes when the phone rang. We ask a... More 

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. Seems we failed to do that with you. I Would like to invite you back in hopes of mending any harsh feelings you may have toward our Beautiful Hotel. Thank you for recognizing... More 

Lafayette, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stay at this hotel every time I am in that area because it feels more like home; and if I have any walk in coupons they have always taken them off of my regular reservation except for the last time that I was there in April; when I showed the coupon that I had the manager told me it... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Our coupons are a limited availability offer and not valid with advance reservations. We hope for another opportunity to not just meet, exceed your expectations.... More 

Tampa, Florida
1 review
3 of 5 stars Reviewed 4 weeks ago

we were in town for a funeral and had driven from Tampa over 9 hours. The room was ok I wasn't happy with how thin the walls are in the noise level from the next room. People in the next room were very loud but quited down at bedtime around 10pm but at about 530am next morning were up again... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur... More 

Tampa, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here 2 nights after traveling for a family members funeral from Tampa. After a long trip we were really tired and just wanted to get some sleep before having to deal with the funeral the next day.We had gotten a 1 bedroom suite but the walls are paper thin. You can hear everything going on next door. The... More 

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

Dear Valuable Guest, On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We do have team members... More 

Portage, Michigan, United States
Level Contributor
215 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed May 23, 2015

Stopped here after going thur Atlanta. Was able to get a room on third floor, non smoking. Got to room found out it is handicapped. Huge bathroom with large tub with hand rails fold down set and shower head or hand held. Towel rack is low to reach. Beds are firm, pillows suck. Way to flat. Ac blow in my... More 

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

We know a good night’s rest is very important and we are sorry to hear you did not experience that due to the comfort of your bed. Thank you for taking the time to reach out to us. We hope for another opportunity to not just meet, but exceed your expectations. Trish Lay General Manager More 

South Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 15, 2015

Excellent place to stay. Staff is extremely friendly. The breakfast area was well tended and fresh. This s right off the Interstate and easy to find. Several places to eat nearby. Very easy to get to Norris Lake or just go for a drive over Norris Dam. Go to the base of the dam at dusk and watch the deer.

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast and our Wonderful team dedicated to serving you. We look forward to your next stay. Thank you, Trish Lay General Manager More 

travelpro123
Level Contributor
293 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
2 of 5 stars Reviewed April 20, 2015

"Once upon a time" hotels/motels in the U.S. had a policy that any item left behind by guests in rooms had to be turned in to management. Not anymore, it seems. We forgot clothing on the hook behind the bathroom door and despite calling and announcing that we would be back the next day the items couldn't be located. Other... More 

Was this review helpful? Yes
trishclm, General Manager at Country Inn & Suites By Carlson, Clinton I-75, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I have taken a personal interest in trying to locate your missing items ; I am in the process of checking with our housekeeping team... More 

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