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Mountain View Inn

2400 Executive Park Dr, Cleveland, TN 37312 (Formerly Holiday Inn)
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Mountain View Inn
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Ranked #11 of 22 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 3 weeks ago
Frank S Abbeville, South Carolina
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Abbeville, South Carolina
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Mountain View Inn for a week during a stay in Cleveland on a mission trip; we had 3 adults an 9 high-school youth in our group. First off, as you pull into the parking lot you get an amazing view of the mountains; what a sight to wake up to in the mornings and for great... More 

Was this review helpful? Yes 3
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 18, 2015

Went to this on a business trip for training...this hotel needs condemned. The vents had visible mold in them, the carpet was worn and coming up with threads showing. The coffee pots in several rooms still had coffee residue in them. Just horrible.

Was this review helpful? Yes 4
Brasstown, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 18, 2015

Not only does this hotel have an amazing view at a great price, but the staff is so sweet. It could be a bit cleaner, but for the price what do you expect. The beds aren't comfy, but like I said, it won't stop us from staying again. My husband lost his knife in the sheets and the maid brought... More 

Was this review helpful? Yes 3
Hilton Head, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 27, 2015

The location couldn't be more perfect. It is set back away from the noise and traffic, while still being right off the interstate for travelers. They recently put in a new sign out front. The rooms are very nice and there is a pretty good selection of rooms based on what you are looking for... Rooms that you can park... More 

Was this review helpful? Yes 4
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 31, 2014

As soon as we arrived we were scared. It was a run down building with terrible signage. Our room was smelly and we had to kill 2 spiders within the first 5 minutes of arrival. We never found where the complimentary breakfast was. The beds were uncomfortable and everything was very dated and yellowed. Will not stay here ever again!!

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Richie H, Manager at Mountain View Inn, responded to this review

The Mountain View Inn is undergoing an ownership change. Please call the front desk for ALL reservations and details pertaining to the updates. 423) 472-1500 Merry Christmas and Happy New Year! More 

Kirklin, Indiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 24, 2014

You can not beat the view!!!! Its worth it to stay and just admire the view. Its quiet, great breakfast bar, friendly staff who have been there for awhile. We met the new owners and they seem very nice and excited about upgrading the facility. We have a family reunion every year and we stay at this Inn. Planning on... More 

Was this review helpful? Yes 2
Cartersville, Georgia
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 13, 2014

I was attending a conference in Cleveland, TN, and stayed at Mountain View for a full week. I booked through Expedia, and asked multiple times, for two beds in my room. I called the hotel several days ahead of time, and they informed me there was only one bed in my room, and that they were totally booked (as was... More 

Was this review helpful? Yes 3
memphis
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2014

New owners were very accommadating, gracious, and friendly. Look forward to seeing the planned improvements. Delicious breakfast with friendly and helpful waitresses. Spectacular view of mountains and mountain side.

Was this review helpful? Yes 4
small town, Tennessee
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 17, 2014

My husband & I stayed here on our way to Maggie Valley, NC. The room was nice but we were disappointed that a parking space for our motorcycle was not available directly outside our window as requested but was in front of a handicap space. Not big deal, just not what we had requested a good amount of time in... More 

Was this review helpful? Yes 3
Lawrenceburg, Indiana
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 26, 2014

This hotel could be an excellent location with some minor corrections. I agree with many who suggest better communication as to when breakfast would be provided. I received a voucher for breakfast at the sister hotel which was appreciated. However, we were running behind on a tight schedule and did not plan to take a trip one exit in the... More 

Was this review helpful? Yes 3
Richie H, Manager at Mountain View Inn, responded to this review

Thank you so much for recognizing the value of our property to hotel guests. As you mention, there are many qualities that resemble hotels in a higher, more 5 star rating. Yes, we have some areas of the property that show the age, but the hotel is clean and as you mention our staff goes the extra mile to make... More 

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