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All 22 Cleveland hotels

Mountain View Inn

2.5 of 5 Hotel   |   2400 Executive Park Dr, Cleveland, TN 37312 (Formerly Holiday Inn)
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Mountain View Inn
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62%
Ranked #9 of 22 hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
bc4cakes memphis
  • Overview
  • Reviews (68)
  • Photos (32)
  • Amenities
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  • Room tips (12)
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68 people have reviewed this hotel

Traveler rating
    27
    15
    13
    8
    5
See reviews for
22
12
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
memphis
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

New owners were very accommadating, gracious, and friendly. Look forward to seeing the planned improvements. Delicious breakfast with friendly and helpful waitresses. Spectacular view of mountains and mountain side.

Was this review helpful? Yes 2
small town, Tennessee
Top Contributor
121 reviews 121 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 17, 2014

My husband & I stayed here on our way to Maggie Valley, NC. The room was nice but we were disappointed that a parking space for our motorcycle was not available directly outside our window as requested but was in front of a handicap space. Not big deal, just not what we had requested a good amount of time in... More

Was this review helpful? Yes 1
Lawrenceburg, Indiana
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 26, 2014

This hotel could be an excellent location with some minor corrections. I agree with many who suggest better communication as to when breakfast would be provided. I received a voucher for breakfast at the sister hotel which was appreciated. However, we were running behind on a tight schedule and did not plan to take a trip one exit in the... More

Was this review helpful? Yes 1
Richie H, Manager at Mountain View Inn, responded to this review

Thank you so much for recognizing the value of our property to hotel guests. As you mention, there are many qualities that resemble hotels in a higher, more 5 star rating. Yes, we have some areas of the property that show the age, but the hotel is clean and as you mention our staff goes the extra mile to make... More

Top Contributor
146 reviews 146 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed May 10, 2014

We came to the area for my niece's college graduation. If we hadn't been driving for 13 hours and weren't completed exhausted, we would've packed our bags immediately and gone anywhere but here. It was too late in the night and we just couldn't go somewhere else because of the hour. Our first room on the ground floor was disgusting.... More

Was this review helpful? Yes 2
Richie H, Manager at Mountain View Inn, responded to this review

No words would be adequate. Sometimes a person or business needs to say I'm sorry. This is one of those times. It appears that you were given a bad room on an obvious bad day for our property. I cannot explain nor will I make an excuse for this. I assure you, (and the other reviews support the fact) that... More

Virginia Beach, Virginia
Top Contributor
78 reviews 78 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 6, 2014

Knew what to expect from accurate TripAdvisor reviews. This is an old, basic hotel, formerly a Holiday Inn, which is clean but nothing fancy. What is nice is the friendliness of the staff and owner, and the mountaintop view at sunset was just breathtaking. There was a room fridge, and after a couple of minutes searching, the wifi worked fine.... More

Was this review helpful? Yes
Richie H, Manager at Mountain View Inn, responded to this review

Thank you for the wonderful review. Your attention to detail is tremendous. The value at the Mountain View is unequaled in this market. Our panaramic view is spectacular and while you mentioned that it is an older building, you are correct in that it is VERY CLEAN! Our staff works diligently to assure our guests are well taken care of.... More

Forest, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed April 21, 2014

There are two reasons to book this hotel. One is the breakfast. We were told at 8:00 am as we headed to the restaurant that breakfast would not be served. We were given a voucher for breakfast at a hotel at the exit to the north. Could there be a sign for the guests at check-in that breakfast definitely would... More

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Richie H, Manager at Mountain View Inn, responded to this review

Tom, thank you for taking the time to review our hotel. Our mountain top views are the absolute best in the area. The Mountain View Inn prides itself on being a landmark in this region. The major news networks often broadcast from our site to show off the background. As for breakfast, the Mountain View Inn boasts of the "best... More

Top Contributor
64 reviews 64 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 3, 2014

While our bathrooms & house was being remodeled we decided to take a chance on this motel. It is dated, but very well kept. The staff is helpful & the free breakfast buffet has a full spread. (Be sure to tip your waitress) the beds are comfortable, it is clean, & the view can't be beat! They have some picnic... More

Was this review helpful? Yes
Richie H, Manager at Mountain View Inn, responded to this review

"Comfortable, Clean and Nice Mountain Views"- your quote says it all. Thank you so much for staying with us and taking the time to write such kind words. I also appreciate you mentioning the breakfast "full spread." Our staff works very hard to make sure our guests are well taken care of and it is nice to hear from you.... More

Dalton, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2014

Always a 'home away from home' experience at the mountain view inn. Holding true to southern hospitality, you can expect smiling faces, 'down home' cooking that might rival your grandmothers, and an occasional door being held open for you. I am always overwhelmed by the kindness shown here. There are very few hotels that make you wish you would've stayed... More

Was this review helpful? Yes 3
Richie H, Manager at Mountain View Inn, responded to this review

"Overwhelmed by the kindness" thank you so much for that statement. Our staff works hard to please our guests and it is always nice when someone like you takes a moment to post the wonderful offerings of this landmark hotel in our area. Please come again and be safe in your travels. More

Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2014

Beautiful hotel, located convenient off of I75, in a very quiet location with a stunning view overseeing the Tennessee valley. The buffet must be one of the best buffets in the greater Cleveland area. Spacious conference rooms, well equipped. Very kind and accommodating staff!

Was this review helpful? Yes 2
Richie H, Manager at Mountain View Inn, responded to this review

Thanks so much for your wonderful 5 star review. Yes our buffet is "great" and was voted the No. 1 best buffet in the area by the readers of the Cleveland Daily Banner. The hotel definitely boast of a "beautiful view." We appreciate you taking the time to share the wonderful offerings of the charming landmark in our area. More

Lawrenceville, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 13, 2013

This Inn is over 20 years old but very well maintained. Love the view! The front desk attendant is eager to please and very polite. The lobby is pretty with a victorian flair. Our room was clean, just a little musty since the air conditioner was off. I would stay here again.

Was this review helpful? Yes 1
Richie H, Manager at Mountain View Inn, responded to this review

Thank you so much for your appreciation of this ageless beauty of a property. New is always nice, but the Mt. View is a classic landmark in our community. The view is spectacular and while there is a little age on the exterior and the design is "Victorian" we pride ourselves on keeping it clean. Thank you for staying with... More

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Additional Information about Mountain View Inn

Address: 2400 Executive Park Dr, Cleveland, TN 37312 (Formerly Holiday Inn)
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mountain View Inn 2.5*
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Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland

32 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. Seniors 20% discount. Free Breakfast. We are a 100% smoke-free and pet-free facility. ... more   less 
Number of rooms
144

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