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All 22 Cleveland hotels

Mountain View Inn

2400 Executive Park Dr, Cleveland, TN 37312 (Formerly Holiday Inn)
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Mountain View Inn
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Ranked #11 of 22 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 27, 2015
Anna W Hilton Head, South Carolina
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71 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hilton Head, South Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

The location couldn't be more perfect. It is set back away from the noise and traffic, while still being right off the interstate for travelers. They recently put in a new sign out front. The rooms are very nice and there is a pretty good selection of rooms based on what you are looking for... Rooms that you can park... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 31, 2014

As soon as we arrived we were scared. It was a run down building with terrible signage. Our room was smelly and we had to kill 2 spiders within the first 5 minutes of arrival. We never found where the complimentary breakfast was. The beds were uncomfortable and everything was very dated and yellowed. Will not stay here ever again!!

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Richie H, Manager at Mountain View Inn, responded to this review

The Mountain View Inn is undergoing an ownership change. Please call the front desk for ALL reservations and details pertaining to the updates. 423) 472-1500 Merry Christmas and Happy New Year! More 

Kirklin, Indiana
5 reviews 5 reviews
3 of 5 stars Reviewed October 24, 2014

You can not beat the view!!!! Its worth it to stay and just admire the view. Its quiet, great breakfast bar, friendly staff who have been there for awhile. We met the new owners and they seem very nice and excited about upgrading the facility. We have a family reunion every year and we stay at this Inn. Planning on... More 

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Cartersville, Georgia
Top Contributor
50 reviews 50 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 13, 2014

I was attending a conference in Cleveland, TN, and stayed at Mountain View for a full week. I booked through Expedia, and asked multiple times, for two beds in my room. I called the hotel several days ahead of time, and they informed me there was only one bed in my room, and that they were totally booked (as was... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2014

New owners were very accommadating, gracious, and friendly. Look forward to seeing the planned improvements. Delicious breakfast with friendly and helpful waitresses. Spectacular view of mountains and mountain side.

Was this review helpful? Yes 3
small town, Tennessee
Top Contributor
122 reviews 122 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 17, 2014

My husband & I stayed here on our way to Maggie Valley, NC. The room was nice but we were disappointed that a parking space for our motorcycle was not available directly outside our window as requested but was in front of a handicap space. Not big deal, just not what we had requested a good amount of time in... More 

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Lawrenceburg, Indiana
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 26, 2014

This hotel could be an excellent location with some minor corrections. I agree with many who suggest better communication as to when breakfast would be provided. I received a voucher for breakfast at the sister hotel which was appreciated. However, we were running behind on a tight schedule and did not plan to take a trip one exit in the... More 

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Richie H, Manager at Mountain View Inn, responded to this review

Thank you so much for recognizing the value of our property to hotel guests. As you mention, there are many qualities that resemble hotels in a higher, more 5 star rating. Yes, we have some areas of the property that show the age, but the hotel is clean and as you mention our staff goes the extra mile to make... More 

Top Contributor
156 reviews 156 reviews
16 hotel reviews
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed May 10, 2014

We came to the area for my niece's college graduation. If we hadn't been driving for 13 hours and weren't completed exhausted, we would've packed our bags immediately and gone anywhere but here. It was too late in the night and we just couldn't go somewhere else because of the hour. Our first room on the ground floor was disgusting.... More 

Was this review helpful? Yes 3
Richie H, Manager at Mountain View Inn, responded to this review

No words would be adequate. Sometimes a person or business needs to say I'm sorry. This is one of those times. It appears that you were given a bad room on an obvious bad day for our property. I cannot explain nor will I make an excuse for this. I assure you, (and the other reviews support the fact) that... More 

Virginia Beach, Virginia
Top Contributor
93 reviews 93 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed May 6, 2014

Knew what to expect from accurate TripAdvisor reviews. This is an old, basic hotel, formerly a Holiday Inn, which is clean but nothing fancy. What is nice is the friendliness of the staff and owner, and the mountaintop view at sunset was just breathtaking. There was a room fridge, and after a couple of minutes searching, the wifi worked fine.... More 

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Richie H, Manager at Mountain View Inn, responded to this review

Thank you for the wonderful review. Your attention to detail is tremendous. The value at the Mountain View is unequaled in this market. Our panaramic view is spectacular and while you mentioned that it is an older building, you are correct in that it is VERY CLEAN! Our staff works diligently to assure our guests are well taken care of.... More 

Forest, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2014

There are two reasons to book this hotel. One is the breakfast. We were told at 8:00 am as we headed to the restaurant that breakfast would not be served. We were given a voucher for breakfast at a hotel at the exit to the north. Could there be a sign for the guests at check-in that breakfast definitely would... More 

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Richie H, Manager at Mountain View Inn, responded to this review

Tom, thank you for taking the time to review our hotel. Our mountain top views are the absolute best in the area. The Mountain View Inn prides itself on being a landmark in this region. The major news networks often broadcast from our site to show off the background. As for breakfast, the Mountain View Inn boasts of the "best... More 

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Additional Information about Mountain View Inn

Address: 2400 Executive Park Dr, Cleveland, TN 37312 (Formerly Holiday Inn)
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Number of rooms: 144
Reservation Options:
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Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland
Hotel Style:
#4 Business Hotel in Cleveland

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